Addonics Technologies HDUS11325DX User manual

Technical Support
If you need any assistance to get your unit functioning properly, please have your
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v3.1.11
www.addonics.com
User Guide
1:11 HDD Duplicator Deluxe
(HDUS11325DX)
T E C H N O L O G I E S
ENT
ESC
Duplicator Panel
Source Drive Bay
Target Drive Bay 6 - 11
Target Drive Bay 1 - 5
Power Switch

Table Of Contents
Basic Instructions
Functions
Copy HDD
Compare HDD
PreScan Source
ReScan Bus
Source Size
Overwrite
Setup
Advanced Setup
Basic Troubleshooting
Error Messages List
Firmware Update Procedure
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I. Installing Drive into the HDD Duplicator
For installing a hard drive on the various enclosures that come with the HDD duplicator, refer to the
bundled enclosure installation guides.
Step 1
Open the source drive door and slide in the 3.5” SATA hard disk Source drive into the drive bay. Close the
front panel and using the key provided, turn the key lock to the Lock position. This will secure the drive and
turn on the power tothe hard drive.
Step 2
Open the target drive door(s) and slide in the 3.5” SATA hard disk Target drive(s) into the drive bay. Close
the front panel and using the key provided, turn the key lock to the Lock position. This will secure the drive
and turn on the power tothe hard drive.
Note: Refer to the Snap-In 25 user guide for 2.5” SATA hard drive installation.
II. Connecting the Power Cable and Powering On
a. Connect the power cord provided from the wall outlet tothe back of the tower.
b. Amain power switch is located at the back of the tower. Turn the switch on.Another auxiliary
switch is located on the front of the tower.
c. Push the auxiliary switch button toturn on the HDD duplicator.
III. The Duplicator Panel
There are four buttons and an LCD on the panel of HDD Duplicator.
1 – LCD shows a function or a message.
2 – it is used to scroll up function menus.
3 – it is used to scroll down function menus.
4 – it is used to execute a function.
5 – it is used to cancel a function.
ENT
ESC
Duplicator Panel
1
2
3
4
5
Basic Instructions

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IV. Duplicating adrive
When the duplicator powers on, it initializes and goes through the steps below
Shows the firmware version Initialize SDRAM's status..
Detect Drives' status. Shows the first function:
Copy HDD copies data directly from the source hard disk tothe target hard disk.
Press ENT button to begin copy. The system will auto-detect the hard disks and show the following info on
the LCD.
The LCD will show the following info during the copying process: remaining time, completed percentage.
The copy speed, capacity and time will vary depending on the source hard disk. Once the copying process
is complete the LCD will display the following results.
HD Duplicator
1-1 Ver:Initialize SDRAM
Detect Drives
Copy-36MBs 0%
235.7GB 1:48
Copy HD
OK:
1.Copy HD

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Functions
The copy controllerhas 11 functions in total, with the 11th (AdvSetup) beinga hidden system
function that only appears when the ESC key is pressed for 2 seconds until there is a beep. These
are shown below.
10-01. Language
10-02. CopySize
10-03. Startup Menu
10-04.Auto Compare
10-05. Button Sound
10-06. Device Info
10-07. System Info
10-08. Fast Copy
10. Setup
10-09.Auto Start Drive
10-10.Auto StartTimer
10-11.Tolerance Size
Duplicator Controller
1. CopyHDD
2.Async CopyHDD
3. Compare HDD
4.Async Compare
5. PreScan Source
6. ReScan BUS
7. Source Size
11.AdvSetup
11-01. Read ErrorSkip
11-02. Update Firmware
11-03. Compare Firmware
11-04. Quick Erase HDD
11-05. Full Erase HDD
11-06. H/W Diagnostic
11-07. Load Default
8. Secure Erase
9. Overwrite
10-12. BootTime Delay
10-13. Quick Compare
11-08. CopyHPA
11-09. Burn In
10. Setup
11.AdvSetup

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CopyHDD
CopyHDD copies data directlyfrom the source hard disk to
the target hard disk. Please make
sure that the capacity of the target hard disk is equal o
rlarger than the source hard disk.
Choose option 1 from the menu:
Press ENT to begin copy. The system will auto-detect the hard di
sks and showthe following
copying info on the LCD.
The LCD will show the following info duringthe copyin
g process: elapsed time, completed
percentage. Thecopy speed, capacity and time willvary
depending on the source hard disk. Once
the copying process is complete the LCD will display t
he followingresults.
Copy-36MB/s 0%
232.9GB 00:00:00
CopyHDD
OK: 11 Fail: 0
1. CopyHDD
HDD:11 232.9GB
Async Copy HDD
This option is used to specify the size of the source for simplifying further copying operations.
Choose option 2 from the menu:
2.Async Copy HDD
HDD:10 232.9GB
Press ENT . Before the start of the reproduction, if theconsole detects that a hard drive
capacity is less than source, then the LCD will show the cor
responding channel number.
8
Space Not Enough
Andthen automatically copies. The LCD will displayt
he following info.
Acpy-36MB/s 0%
232.9GB 00:00:00
If the replication process to continue to add additi
onal hard disk device, LCD will only show the last
completed percentage.
Once the copying process is complete theLCD will disp
laythe following results.
Async CopyHDD
OK: 11 Fail: 0
Compare
Compare HDD isused to see if the data on asourceha
rd disk is identical to the target harddisk
after the Copy HDoperation.
Choose option 3 from the menu:

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3. Compare HDD
HDD: 11 232.9GB
Press ENT to begin the comparison.The LCD will display the following info.
Comp-23MB/s 0%
232.9GB 00:00:00
Once the comparison is complete the LCD will display the following info as well as the amount of
data on the source hard disk.
Compare OK:11
Fail: 0 Di: 0
PreScan Source
PreScan HDD is used to check if the source hard disk can be accessed properly.
It also tests the read speed.
Choose option 5 from the menu:
5. PreScan Source
HDD : 11 232.9GB
Async Compare
Compare HDD is used to see if the data on a source hard disk is identical to the
target hard disk after the Copy HDD operation. While compare process is
on-going, allows you to plug-in additional target drives and comparison will
automatically start for the added target drive.
Choose option 4 from the menu:
4.Async Compare
HDD: 11 232.9GB
Press ENT
to begin the async comparison.The LCD will display the following info.
ACmp-23MB/s 0%
232.9GB 00:00:00
Compare OK:11
Fail: 0 Di: 0
If the comparison process continues to addadditional hard disk device, LCD will onlyshow the
last completed percentage.
Once the copying process is complete theLCD will displaythe following results.
Press ENT
to begin scan. The LCD will displaythe following info
Scan-90MB/s 1%
230.6GB 00:00:27
Once the scan is complete, the LCD will displaythe corresponding results
PreScan OK!

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6. ReScan BUS
ReScan Bus
Chooseoption 6 from themenu:
Press ENT to re-scan hardware. The LCD will displaythe followinginfo.
Re-Scan BUS NOW?
Yes
When the scan is completetheLCD will display the fol lowing info.
Bus re- scan OK!
7. Source Size
Source Size
Source Size is used to show the capacity of the source.
Choose option 7 from the menu:
Press ENT andthe LCD will show the following info.
HDD:Hitachi
Size:232.9GB
Then press ENT and the LCD will show the data's size info.
HDD:Hitachi
Data:200.9GB
8. Secure Erase
Secure Erase
Secure Erase is used to wipe the data of the hard disk, it will erase all of HDD of duplicator
(included Source HDD).
Choose option 8 from the menu:
Press ENT to access option. By default it is set to No. Use the Up and Down arrow keys to choose
Yes.
Wipe all data.
Continue? No
Press ENT andthe LCD will show the following info.
ReScan Bus allows swapping the source or target in and out without having to
reboot the system.

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10. Setup
Setup
Setup allows various system settings to be changed. There are 12 sub-options:
Language, Copy Size, Startup Menu, Auto Compare, Button Sound, Device Info,
System Info, Fast Copy, Auto Start Drive, Auto Start Timer, Tolerance Size and
Boot Time Delay.
Choose option 8 from the menu:
In Process
Elapsed 01:00
9. Overwrite
Overwrite
Overwrite is used to overwrite the data of the hard disk, it will erase all HDDs connected tothe duplicator
(including Source HDD). Thereare 3 sub-options: One pass,3 pass and 7 pass.
Choose option 9 from the menu:
Press ENT to access option. By default it is One pass Use the Up and Down arrow keys to choose
other options.
9-01. Overwrite
One pass
Press ENT to access option. By default it is set toNo. Use the Up and Down arrow keys to choose
Yes.
Wipe all data.
Continue? No
Press ENT and theLCD will show thefollowing info.
In Process
Elapsed 01:00
Language
This optionis used toselectthe system's language sup port. By default this is set to English. Press
ENT to change the Language settings.
Language
English

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10-02. Setup
CopySize
Press ENT and theLCD will display a detailed list of options as shown below
Use the Up and Down arrow keys to choose dierent copy sizes. The system will oer their
corresponding percentages so the user can specify the amount to copy from the source hard disk.
Press ENT to conrm and save the changes.
CopySize
100%~1% (*MB)
Startup Menu
This option allows you to set an option other than "Setup" to be displayed as the rst available
option on the menu every time you start the system.
Startup Menu
1. CopyHDD
Press ENT then use the Up and Down arrowkeys to choose other options. By default the rst
menu option is Copy HDD.
10-03. Setup
Startup Menu
Auto Compare
This option automaticallycompares the source hard disk with the target hard disk after a copy
operation is completed.
Press ENT to access option. By default it is set to O. Use the Up and Down arrowkeys to choose
On.
Auto Compare
O
10-04. Setup
Auto Compare
CopySize
This optionis used tospecify the size of thesource hard disk for simplifying furthercopying
operations.
Button Sound
This option is used to control the sound of a button when you press it.
10-05. Setup
Button Sound
Press ENT andthe LCD will display the following info. Use the Up and Down arrow keys to choose
whetherbutton sound is on or o.
ButtonSound
On

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Device Info
This option is used to display the details of all hard disks connected tothe copy controller.
10-06. Setup
Device Info
Press ENT andthe LCD will display each hard disk' information in order as shown below.
0Source CH: 0
Hitachi 232.9GB
System Info
This option displays system information.
10-07. Setup
System Info
Fast Copy
This option displays Fast Copy. Fast Copy only copies data on the source drive
to the target drives. Currently only supports FAT, FAT32, NTFS, HFS, Ext2 and
Ext3 partitions. 10-08. Setup
Fast Copy
Press ENT andthe LCD will display the followinginfo. Use the Up and Down arrow keys to choose
whether fast copy is on or o. (This function currently only eective in FAT, FAT32, NTFS, HFS,
Ext2 and Ext3 partitions.)
Fast Copy
On
Auto Start Drive
This option is used to displayto copyautomaticallyonce y ou insert HDD on target port.
10-09. Setup
Auto Start Drive
Press ENT to enter the followinggure.The default is O. Use the Up and Down arrow keys to
choose 1-11.
Auto Start Drive
O
Auto Start Timer
This option is used to set the period of time when the duplicator starts copying
automatically once you insert HDD on target port. Default is set at OFF, use the
arrows to choose time. 10-10. Setup
Auto Start Timer

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Press ENT to enter the followinggure.The default is O. Use the Up and Down arrow keys to
choose 5 Sec-50 Sec.
Auto Start Timer
O
Tolerance Size
This option is used to set the tolerance in terms of percentage dierence between
the source and target capacity. This is to ensure that when the target drive is
smaller than the source drive, the duplication process will not start.
10-11. Setup
Tolerance Size
Press ENT to enter the followinggure.The default is O. Use the Up and Down arrow keys to
choose 1MB~100MB of source.
Tolerance Size
1MB
BootTime Delay
This optionis used to to set boot delay time.
10-12. Setup
BootTime Delay
Press ENT to enter the followinggure.The default is 5 sec. Use the Up and Down arrow keys to
choose 0~99 sec.
BootTime Delay
5 sec
Quick Compare
This optionis used to set thesize of each comparison unit.
10-13. Setup
Quick Compare
Press ENT to enter the followinggure.The default is O. Use the Up and Down arrow keys to
choose 1 Byte/1K/10K/100K/1MB/10MB/100 Mbytes. (In order to improve the accuracy of pure
data can maintain the default settings.)
Quick Compare
O

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AdvSetup
AdvSetup oers expert users access to more advanced system settings.
To access this option, hold down the ESCkeyfor two seconds until it appears.
11.AdvSetup
Read Error Skip
This function sets the system to ignore anyerrors during the copying process. Normally if there is
an error during copying a warning is displayed on theLCD. By using this function, users can also
copy a HDD with errors.
11-01.Adv Setup
Read Error Skip
Update Firmware
This function is used to update the system's rmware. Download the latest version of the rmware
from the Internet at www.addonics.com. For the complete instructions, visit the rmware update
webpage or view the instructions found later in this manual.
11-02.AdvSetup
Update Firmware
Read Error Skip
O
Press ENT to enter the followingscreen. By default this option is set to OFF. Use the up and down
buttons to enable or disable this option.
Quick Erase HDD
This function is used to quicklyerase all data on the HDD . Please backup anyimportant data
before using this function.
11-04.AdvSetup
Quick Erase HDD
Quick Erase HDD
ALL/Target CH:*
Press ENT to enter the followingscreen. Use the Up and Down buttons to select the HDD to
erase.
Compare Firmware
This function is used to compare the current system rmware version with the new version the user
is upgrading to. This ensures that the downloaded rmware is the latest version.The message
"Last update F/W" indicates that it is the latest version.
11-03.AdvSetup
Compare Firmware Searching F/W ... Please Wait ... Last update F/W
OK!

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All data will be
lost,Erase? No
Press ENT again and the LCD will prompt you to conrm the erase operation.
Full Erase HDD
This function is used to full erase all data on the HDD.Please backup any important data before
using this function.
11-05.Adv Setup
Full Erase HDD
Quick Erase HDD
ALL/Target CH:*
Press ENT to enter the followingscreen. Use the Up and Downbuttons to select the HDD to
erase.
All data will be
lost,Erase? No
Press ENT again and the LCD will prompt you to conrm the erase operation.
Test IDE 0/1
OK
LCDTest Start ButtonTest ?SDRAM Test:
8192Kbytes OK
FlashTest: OK Test nished
Once the system diagnostics have been completed the "Test finished" message will appear on the
LCD.
Press ENT andthe system will begin the tests as shown below.
H/W Diagnostic
Press ENT to enter the followingscreen. This function is used to check that the system is
operating normally.
11-06.AdvSetup
H/W Diagnostic
Press ENT again to enter the followingscreen. The LCD will cycle through the test categories as
they are performed.The LCD displayis tested rst, the control panel is tested next (requires
manual operation), then followed bythe system's internal diagnostics, hardware connection test
then the RAM and SD Flash test.All test results are shown on the LCD.This is a simple wayto
verifythat the system is operating normally.

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Press ENT to enter the followingscreen. Use the Up and Down buttons to conrm reset to factory
defaults.
Load Default
Cong?Yes
Load Default
Ok
If Load Default OK, this will be displayed on the LCD as shown below.
Load Default
Press ESCto return to the main menu then use the ENT button to select. This function resets all
settings to their factory default.This function helps the system recover from errors caused by an
illegal operation.
11-07.Adv Setup
Load Default
Burn In
This function is used to burn test the system reliability.
11-09.AdvSetup
Burn In
Press ENT to enter the followingscreen.
Burn In Mode
Copy & Compare
Use the Up and Down buttons to chooseCompare,Async Copy & Cmp andAsync Compare, then
press ENT to conrm.
CopyHPA
If this function is set to "ON", the system will completelycopy the data in a source HDD's host
protected area.
11-08.AdvSetup
CopyHPA
The default is"OFF". Use the ENT , Up and Down buttons to change this to "On".

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Basic Troubleshooting
LCD
If the LCD blank after the device is turned on, check that the power cable is properly connected
and that the power supply is on.
Error Message
When the system is running a copy operation or hardwarediagnostics, if the operation is manually
terminated by pressingESC an error message will be shown by the LCD.This may lead to an
illegal operation and cause the device to stop reminding. If this happens, the device must be
restarted.
Hard Disk
If unable to readthe hard disk please check that the data and power cables are properly
connected.
Keys
If pressing the keys on the front panel produces no response from the system, the keys may have
malfunctioned. Please check the control panel to see if the wiringhas come loose.
Firmware Upgrade
The device can be updated to newversions of rmware through CD/DVD-ROM. If unable to
update the rmware, check that the rmware was downloaded correctly. Afailed rmware upgrade
may cause the duplicatorto become inoperable. Ifthe system is working normally, do not attempt
this operation.If the system is alreadyexperiencingproblems, please contact yourdistributorfor
repairs.
Startup/Shutdown
Do not suddenly turn o the power while the system isperforming an operation.After shutting
down normally, wait a moment (usuallyaround 2 seconds) before starting the system again so it
can run its self-diagnostics.
About CopyHPA
The HPA(Host ProtectedArea) is a hidden data regiondened inATA/ATAPI-4. This area is not
usually accessible to software. The SATAHDD Duplicate Controller supports the copying of data
from this hidden area.
Drive is locked (cannot be initialized after the SECURE ERASE or OVERWRITE)
1. Place drive in the source slot
2. Execute "PreScan" function for 1 minute
3. Press "ESC" key until you see "User Abort" on the LCD screen
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again

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Error Messages List
NO# Error Messages Description Applied to
1Source Drive Not Exist! during operating Copy,Async Copy, Compare,
Async Compare, PreScan
Source, Source Size, Copy
Size,Tolerance Size
2 UserAbort! Cancel operating
3 No Drive Exist operating Device Info
4 XSpace Not Enough
Target Drive Space Not
Enough
When source capacity is
small than target Copy, Compare
5 XSpace Not Enough
Target Drive Fail!When source capacity is small than target Async Copy,Async Compare
6 PreScan Fail during copy orbad sector
on HDD
PreScan Source
7Source Drive Read Fail!connection on source port
during copy orbad sector
on source HDD
Copy,Async Copy, Compare
8 Target Drive Write Fail!connection on target port
duringcopy
Copy
9 Target Drive Read Fail!connection on target port
duringcomparing
Compare
10 Target Drive Fail connection on target port
during async comparing
Async Copy,Async Compare
11 Target Drive Not Exist! operating Overwrite
12 One pass
One pass failed Lose SATAconnection on SATAport duringOverwrite Overwrite
13 3 pass
pass 1 failed Lose SATAconnection on SATAport duringOverwrite Overwrite
14 7 pass 5220.22-M
pass 1 failed Lose SATAconnection on SATAport duringOverwrite Overwrite
If you hear the warning signal while the copying function is executing (a beep every 5 seconds),
the LCD screen will display the problem status; you maypress any button to return to the copy
progress screen.
Lose target SATA
Lose target SATA
Lose target SATA
Lose target SATA
Lose SATAconnection
No HDD exist during
Any function and anytime
No source HDD exist
No HDD exist during

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CONTACT US
Firmware Update Procedure
(Requires one hard drive containing the rmware le):
1. Create a 50MB HDD partition with FAT/FAT32 or NTFS les system on any SATA hard drive
2. Download the rmware and unzip the le to .BIN le format
3. Copy the .BIN le onto the 50 MB partition of the HDD
4. Insert this drive to the Source slot of the duplicator. For subsystem, connect the drive to the
Source SATA port
5. Select "Firmware Update" function under the "Setup" or "Advanced Setup" menu and press
ENT to do the update. To access the "Advanced Setup", hold onto the ESC button for 5 seconds.
The new option will appear
6. Once completed, it will reboot and show you the new rmware version
Notes:
SECURE ERASE - HDD duplicator sends a WIPE
command to the hard drive. This command lls 00 string to entire HDD
OVERWRITE - There are three options: One pass, 3 passes and 7 passes 5220.22-M. The duplicator
writes a string of pattern over the entire disk one time, three times or seven times. (5220.22-M is
the DoD standard for drive sanitization)
Please note that some drives may become locked and cannot be initialized after the SECURE ERASE
or OVERWRITE. Should this happen, use the following procedures to unlock the drive:
1. Place drive in the source slot
2. Execute "PreScan" function for 1 minute
3. Press "ESC" key until you see "User Abort" on the LCD screen
4. Now remove the drive from the duplicator and connect it to your system, the HDD should be
recognized and be able to initialize again