ADT On-The-Go Emergency Response System User manual

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ADT MEDICAL ALERT
On-The-Go
Personal Emergency
Response System
User guide

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Thank you for choosing ADT
On-The-Go System
The ADT On-The-Go personal emergency
response system is comprised of a digital
cellular mobile device with a wireless
emergency help button (wristband, neck
pendant, optional Fall Detection pendant*,
or optional wall mount button). The on-
the-go system has a cellular connection
and does not require a landline.
If you have any questions during the setup
process, please call technical support.
For assistance call
[phone] and select option 1
2
*Fall Detection pendant does not detect 100% of falls.

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What’s in the box
1 Mobile device
2 Neck pendant or
wristband
3 Cradle charger
4 Waterproof wall mount
button (optional)
5 Fall Detection pendant
(optional)
The optional Fall Detection
pendant and wall mount
button are available at an
additional cost. The Fall
Detection pendant has a
separate user guide.
1
2
2
3
4
4
5

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On-the-go device features
On/O button
Speaker
LED indicator
Emergency
help button
Test button
Microphone
Pressure sensor

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Waterproof help buttons
*Fall Detection pendant does not detect 100% of falls.
LED light
Emergency help button
LED light
Technical support
use only
Wrist button Neck pendant Fall Detection pendant*
(optional accessory)
Wall mount button
(optional accessory)
LED light

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Setting up your on-the-go system
Please follow these simple steps to get the system set up and tested.
Select a location to connect
the cradle charger
STEP ONE
ƼWe recommend you place your on-the-go device in
your bedroom or any other place around your home
where it can be easily accessbile.
ƼPlace your on-the-go device's cradle charger near
an electrical outlet.
ƼPlug the AC adaptor into an electrical outlet that
is not controlled by a light switch. This will help to
avoid accidentally turning it o.
ƼTo prevent electrical shock, please keep the system
away from wet locations.
Charge your on-the-go device
STEP TWO
ƼThe LED indicator around the emergency button
will illuminate red, indicating that the device still
needs charging.
ƼWhen the device is fully charged, the LED indicator
will change to green.
ƼIt will take up to 3 hours for the device to be fully
charged.
Charge your on-the-go device every night in
the cradle charger to ensure a fully charged
battery during waking hours.

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Setting up your on-the-go system
Please follow these simple steps to get the system set up and tested.
Conrm your account and test your system
for the rst time with an ADT agent to
ensure your system is working properly.
Please call [phone], option 2.
STEP THREE
1. Press and hold the TEST button on the on-the-go device (the
button on the side with the letter "T"). (Please refer to Figure 1).
ƼWhen the test mode is activated the LED ring turns yellow. The
device will announce “User auto test. Please press your emergency
button or pendant.”
2. Press the neck pendant, wristband, OR press and hold the
emergency help button on the mobile device for 2 seconds.
ƼThe on-the-go device will announce “test call sent to emergency
response center.”
ƼIf your test was successful, you will hear “thank you for testing
your device” from the on-the-go device.
Call ADT to conrm your
account and test your system
Figure 1
Emergency
button
TEST button
For monthly testing, you can use the test button on your
on-the-go device to conduct a test without speaking to
an emergency response operator by following these steps:

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Setting up your on-the-go system
Please follow these simple steps to get the system set up and tested.
To turn ON your on-the-go device:
ƼOption 1: Press the ON/OFF button on the
side of the on-the-go device and hold for
approximately 3 seconds. (Please refer to
Figure 2)
ƼOption 2: Simply place the on-the-go device
in the cradle charger, assuming the cradle
charger is plugged in.
ƼIt takes about 30-60 seconds for the on-
the-go device to register with the cellular
network. All the lights will turn on and the
green LED light on the power button will start
blinking.
ƼWhen the on-the-go device is setup correctly
and connects to the cellular network, it will
announce "system ready."
ƼPress and hold the power button for about 3
seconds. The device will emit a beep and the
power button LED no longer blinks and all
LEDs remain o.
To turn OFF your on-the-go device:
On/O button
Figure 2

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Event Voice prompt
On the-go device is
powered on
“System ready”
The emergency call is initiated “Call in progress."
The battery is low “Your battery is low. Please
connect to a power source."
The on-the-go device provides voice announcements.
Select announcements are listed below:
Note: There may be situations where the
voice prompts don't complete the entire
phrase because another event occurs. In this
instance, the latter voice prompt event will
cut in and the current voice prompt may be
terminated prematurely.
Radio frequency
All devices frequency transmission= 433 MHz
On-the-go device
Voice guidance

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Event Voice prompt Notes
On-the-go device
receives a fall signal
“Fall detected. Please press and
hold button to cancel.”
This will occur for about 20 seconds and will allow
you time to cancel the alarm. During this time,
you may press and hold the help button for 5
seconds to cancel the signal.
Fall alarm is cancelled “Alarm cancelled." Alarm has been cancelled.
20-second window for
cancellation has ended
“Fall detected. Contacting
emergency response center"
The signal will then be sent to the monitoring
center and an operator will call your on-the-go
device to assess your situation and dispatch the
appropriate help to you.
Fall Detection with on-the-go device
If your system includes the Fall Detection pendant, your on-the-go
device will have voice announcements. Select announcements are
listed below:
Voice guidance
(Optional
Fall Detection
pendant)