ADTRAN SMART/RG SR501 User manual

/ Gateway User Manual
Model: SR501
Release 1.4 July 2020
Firmware Version 2.6.2.5
501 SE Columbia Shores Boulevard, Suite 500
Vancouver, Washington 98661 USA
[phone] / smartrg.com

Table of Contents
Welcome! 3
Purpose & Scope 3
Intended Audience 3
Getting Assistance 3
Copyright and Trademarks 3
Disclaimer 4
Getting Familiar with your Gateway 5
LED Status Indicators 5
Connections 5
Buttons 6
ON/OFF Switch 6
Reset Button 6
Installing your SmartRG Gateway 7
Logging in to your SmartRG Gateway's UI 7
Device Info 8
Summary 8
WAN 8
Statistics 10
LAN 10
WAN Service 10
xTM 11
xDSL 12
References 16
Route 17
ARP 18
DHCP 18
DHCPv6 19
VPN 20
Advanced Setup 21
Layer2 Interface 21
ATM Interface 21
PTM Interface 24
WAN Service 27
PPP over Ethernet 27
IP over Ethernet 35
Bridging 45
LAN 49
IPv6 Autoconfig 52
Ethernet Config 53
NAT 55
Virtual Servers 55
Port Triggering 57
DMZ Host 59
Security 60
IP Filtering - Outgoing 60
IP Filtering - Incoming 61
MAC Filtering 63
Adding a MAC Filtering Rule 63
Parental Control 64
Time Restriction 64
URL Filter 66
Quality Of Service 66
QoS Config 67
Supported DSCP Values 67
QoS Queue Config 68
QoS Classification 70
QoS Port Shaping 72
Routing 74
Default Gateway 74
Static Route 75
Policy Routing 75
RIP (Routing Information Protocol) 76
DNS 78
DNS Server 78
Dynamic DNS 79
Static DNS 80
DSL 81
Advanced settings 83
UPnP 85
DNS Proxy 86
Interface Grouping 87
IP Tunnel 89
IPv6inIPv4 89
IPv4inIPv6 90
IPSec 91
Advanced IKE Settings 93
Certificate 94
Local 94
Trusted CA 96
Power Management 97
Multicast 98
Diagnostics 101
Diagnostics 101
Ethernet OAM 101
Ping Host 104
Trace Route to Host 105
Management 106
Settings 106
Backup 106
Update 106
Restore Default 107
System Log 108
Security Log 109
Management Server 110
TR-069 Client 110
STUN Config 113
Internet Time 115
Access Control 116
Accounts 116
Add an Account 116
Modify or Delete an Account 119
Default Passwords 119
Services 120
Passwords 121
Access List 121
Logout Timer 122
Update Software 123
Reboot 123
Logging Out 125
Appendix C: FCC Statements 126
FCC - Part 68 126
REN (RINGER EQUIVALENT NUMBERS)
STATEMENT 126
IC-CS03 statement 126
FCC Statement 127
FCC Radiation Exposure Statement 127
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Table of Contents
Canada Statement 127
Revision History 129
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Welcome!
Thank you for purchasing this SmartRG product.
SmartRG offers solutions that simplify the complex Internet ecosystem. Our solutions include hardware, software, applications,
enhanced network insights, and security delivered via a future-proof operating system. Based in the USA, SmartRG provides local,
proactive software development and customer support. We proudly offer the best, most innovative broadband gateways available.
Learn more at www.SmartRG.com.
Purpose & Scope
This User Manual provides SmartRG customers with installation, configuration and monitoring information for the SR501 gateway.
Intended Audience
The information in this document is intended for Network Architects, NOC Administrators, Field Service Technicians and other net-
working professionals responsible for deploying and managing broadband access networks. Readers of this manual are assumed to
have a basic understanding of computer operating systems, networking concepts and telecommunications.
Getting Assistance
Frequently asked questions are provided on the SmartRG Web site.
Subscribers: If you require further help with this product, please contact your service provider.
Service providers: if you require further help with this product, please open a support request.
Copyright and Trademarks
Copyright © 2020 by SmartRG, Inc., an ADTRAN company. Published by SmartRG, Inc. All rights reserved.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, trans-
lated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, pho-
tocopying, manual, or otherwise, without the prior written permission of SmartRG, Inc.

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Disclaimer
SmartRG does not assume any liability arising out of the application or use of any products, or software described herein. Neither
does it convey any license under its patent rights nor patent rights of others. SmartRG further reserves the right to make changes to
any products described herein without notice. This publication is subject to change without notice.
Any trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective
owners.

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Getting Familiar with your Gateway
This section contains descriptions of the SR501 gateway's lights, ports, and buttons.
LED Status Indicators
Your SR501 gateway has four indicator lights (LEDs) on the front. The following table describes the LEDs and their functions.
LED Action Description
Internet Connected to Internet
Authentication failed.
DSL Connecting to DSL
Connected to DSL
Transferring data
LAN Connected to LAN
Transferring data
POWER Unit is on
Connections
Below is a diagram of how to install your SR501 gateway. This information is also in the Quick Start Guide enclosed with your gateway.
ON/OFF DSLPower Reset ETH
Phone jack
1
2
4
3
The ports depicted in this example are described below.

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Port Description
Power Connect the power cord included with your gateway to this connector. Use only the power supply included with your gate-
way. Intended for indoor use only.
ETH The yellow RJ45 port on the back of your gateway is used to connect client devices such as computers and printers to your
gateway
DSL The grey RJ12 port labeled DSL is specifically intended for connection to an internet provider via a DSL (Digital Subscriber
Line) service.
Buttons
ON/OFF Switch
The ON/OFF toggle switch is located on the back of the gateway and turns the gateway on and off.
Reset Button
The Reset button is a small hole in the gateway's enclosure with the actual button mounted behind the surface. This style of push-
button prevents the gateway from being inadvertently reset during handling. Reset must be actuated with a paper clip or similar
implement.
The Reset button is located on the back of the unit.
This pin-hole sized reset button has three functions. The duration for which the button is held dictates which function is carried
out.
Hold Duration Effect
Less than 6
seconds
Performs a modem reset that is equivalent to the Reboot function in the gateway software.
6-20 seconds Performs the software equivalent to the Restore Defaults function in the gateway software.
20 or more seconds Changes the POWER LED to red and the gateway enters CFE mode which is a state associated with performing
firmware updates via Internet browser.

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Installing your SmartRG Gateway
The following instructions explain all connection types offered for SmartRG gateways. For instructions specific to your gateway, fol-
low the instructions in the Quick Start Guide included in the box.
1. Attach your computer's RJ45 connection to the SmartRG gateway's LAN port.
2. If your computer is not already set up to acquire IP addresses using DHCP, configure your computer's IP interface to do so.
(For instructions on logging in to a SmartRG gateway configured for "bridge mode" operation, see the Note below.)
Logging in to your SmartRG Gateway's UI
To manually configure the SmartRG Gateway, you can access the gateway's embedded web UI.
1. Open a browser and enter the gateway's default address: http://192.168.1.1 in the address bar. The Authentication
Required dialog box appears.
2. Enter the default username and password: admin/admin, and click OK. The Device Info summary page appears.
Note: The gateway's UI can be accessed via the WAN connection by entering the WAN IP address in your browser's address bar and
entering the default username and password: support/support. WAN HTTP access control MUST be enabled to access the gateway's
UI via the WAN connection. For more information, see the Management Access Control section.
If your SmartRG gateway is configured for "bridge mode" (modem) operation, your PC will NOT be able to acquire an address via CPE
DHCP. Instead, manually configure your PC's interface with an IP address on the default network (e.g., 192.168.1.100).
The remainder of this guide is dedicated to a sequential walk-through of the gateway user interface. Screen captures are provided
along with descriptions of the options available on the pictured page. Where applicable, valid values are provided.
For in-depth "how-to" information for specific scenarios, look at the knowledge base found on our support web site. Access to this site
is restricted to SmartRG customers and partners. Do not share links to this site with your subscribers.

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Device Info
In this section, you can view information about your gateway's setup, status or nature of its connection with the provider and with
LAN devices. You cannot change the settings in this section.
Summary
When you log into the gateway interface, the Device Info summary page appears. This page displays details about the hardware and
software associated with your gateway. In addition, the current status of the WAN connection (if present) is shown.
WAN
On this page, you can view information about the connection between your ISP and your gateway. The WAN interface can be DSL or
Ethernet and supports a number of Layer 2 and above configuration options (explained later in this document).

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In the left navigation bar, click Device Info >WAN. The following page appears.
The fields on this page are explained in the following table.
Field Name Description
Interface The connection interface (Layer 2 interface) through which the gateway handles the
traffic.
Description The service description such ipoe_0_0_1, showing the type of WAN and its ID.
Type The service type. Options are PPPoE,IPoE, and Bridge.
VlanMuxId The VLAN ID. Options are Disabled or 0-4094.
IPv6 The state of IPv6. Options are Enabled and Disabled.
Igmp Pxy The IGMP proxy.
Igmp Src Enbl The IGMP source option is enabled for this connection.
MLD Pxy The MLD proxy.
MLD Src Enbl The MLD source option is enabled for this connection.
NAT The state of NAT. Options are Enabled and Disabled.
Firewall The state of the Firewall. Options are Enabled and Disabled.
Status The status of the WAN connection(s). Options are Disconnected,Unconfigured,Con-
necting, and Connected.
IPv4 Address The obtained IPv4 address.
IPv6 Address The obtained IPv6 address.

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Statistics
In this section, you can view network interface information for LAN, WAN Service, xTM and xDSL. All data is updated in 15-minute
intervals.
LAN
On this page, you can view the received and transmitted bytes, packets, errors and drops for each LAN interface configured on your
gateway. Data is provided for the total bytes, packets, errors and drops as well as bytes and packets for multicast transmissions, and
packets for unicast and broadcast transmission. All local LAN Ethernet ports and w10 (Wireless Interface) are included.
In the left navigation bar, click Device Info >Statistics. The Statistics - LAN page appears where you can view detailed information
about the status of your LAN.
To reset the counters, click Reset Statistics near the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Interface LAN interface.
Received &Transmitted columns
Bytes Number of packets in bytes.
Pkts Number of packets.
Errs Number of error packets.
Drops Number of dropped packets.
WAN Service
On this page, you can view the received and transmitted bytes, packets, errors and drops for each WAN interface for your SmartRG
Gateway. Data is provided for the total bytes, packets, errors and drops as well as bytes and packets for multicast transmissions, and
packets for unicast and broadcast transmission. All WAN interfaces configured for your gateway are included.

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In the left navigation bar, click Device Info >Statistics >WAN Service. The Statistics - WAN page appears where you can view
detailed information about the status of your WAN.
To reset the counters, click Reset Statistics near the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Interface Available WAN interfaces. Options are: atm,ptm, and eth.
Description Service description. Options are: pppoe,ipoe, and bridge.
Received &Transmitted columns
Bytes Number of packets in bytes.
Pkts Number of packets.
Errs Number of error packets.
Drops Number of dropped packets.
xTM
On this page, you can view the ATM/PTM statistics for your gateway. All WAN interfaces configured for your SmartRG gateway are
included.
In the left navigation bar, click Device Info >Statistics >xTM. The Interface Statistics page appears.
To reset these counters, click Reset near the bottom of the page.

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The fields on this page are explained in the following table.
Field Name Description
Port Number Statistics for Port 1, or both ports if Bonded.
In Octets Total quantity of received octets.
Out Octets Total quantity of transmitted octets.
In Packets Total quantity of received packets.
Out Packets Total quantity of transmitted packets.
In OAM Cells Total quantity of received OAM cells.
Out OAM Cells Total quantity of transmitted OAM cells.
In ASM Cells Total quantity of received ASM cells.
Out ASM Cells Total quantity of transmitted ASM cells.
In Packet Errors Total quantity of received packet errors.
In Cell Errors Total quantity of received cell errors.
xDSL
On this page, you can view the DSL statistics for your gateway. All xDSL (VDSL or ADSL) interfaces configured for your SmartRG gate-
way are included. The terms and their explanations are derived from the relevant ITU-T standards and referenced accordingly.

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1. In the left navigation bar, click Device Info >Statistics >xDSL. The Statistics - xDSL page appears.
2. To run an xDSL Bit Error Rate (BER) test which determines the quality of the xDSL connection:
a. Scroll to the bottom of the page and click xDSL BER Test. The ADSL BER Test dialog box appears.
b. In the Tested Time field, select the duration in seconds and click Start. Options range from 1second to 360 seconds.
The default is 20 seconds.
The test transfers idle cells containing a known pattern and compares the received data with this known pattern.

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Comparison errors are tabulated and displayed in the dialog box.
3. To reset the counters, click Reset Statistics at the bottom of the page.
The fields on this page are explained in the following table.
Field Name Description
Last Synchronized The date and time that the gateway was last synchronized.
Retrain Count The number of times the gateway was synchronized
Mode xDSL mode that the modem has trained under, such as ADSL2+, G.DMT, etc.
Traffic Type Connection type. Options are: ATM and PTM.
Status Status of the connection. Options are: Up,Disabled,NoSignal, and Initializing.
Link Power State Current link power management state (e.g., L0, L2, L3).
Downstream and Upstream columns
Line Coding (Trellis) State of theTrellis Coded Modulation. Options are On and Off.
SNR Margin (dB) The signal-to-noise ration margin (SNRM) is the maximum increase (in dB) of the
received noise power, such that the modem can still meet all of the target BERs over
all the frame bearers. [2]
Attenuation (dB) The signal attenuation is defined as the difference in dB between the power received
at the near-end and that transmitted from the far-end. [2]
Output Power (dBm) Transmission power from the gateway to the DSL loop relative to one Milliwat (dBm).
Attainable Rate (Kbps) The typically obtainable sync rate, i.e., the attainable net data rate that the receive
PMS-TC and PMD functions are designed to support under the following conditions:
lSingle frame bearer and single latency operation
lSignal-to-Noise Ratio Margin (SNRM) to be equal or above the SNR Target Margin
lBER not to exceed the highest BER configured for one (or more) latency paths
lLatency not to exceed the highest latency configured for one (or more) latency
paths

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Field Name Description
lAccounting for all coding gains available (e.g., trellis coding, RS FEC) with
latency bound
lAccounting for the loop characteristics at the instant of measurement [2]
Output Power (0.1 Bm) Transmit power from the gateway to the DSL loop relative to one Milliwatt (dBm).
Attainable Rate (Kbps) The typically obtainable sync rate, i.e., the attainable net data rate that the receive
PMS-TC and PMD functions are designed to support under the following conditions:
lSingle frame bearer and single latency operation
lSignal-to-Noise Ratio Margin (SNRM) to be equal or above the SNR Target Margin
lBER not to exceed the highest BER configured for one (or more) latency paths
lLatency not to exceed the highest latency configured for one (or more) latency
paths
lAccounting for all coding gains available (e.g., trellis coding, RS FEC) with
latency bound
lAccounting for the loop characteristics at the instant of measurement [2]
Rate (Kbps) The current net data rate of the xDSL link. Net data rate is defined as the sum of all
frame bearer data rates over all latency paths. [2]
Downstream and Upstream columns for DSL-specific fields only
B (# of bytes in Mux Data
Frame)
The nominal number of bytes from frame bearer #n per Mux Data Frame at Reference
Point A in the current latency path.
M (# of Mux Data Frames in
FEC Data Frame
The number of Mux Data Frames per FEC Data Frame in the current latency path.
T (Mux Data Frames over
sync bytes)
The ratio of the number of Mux Data Frames to the number of sync bytes in the current
latency path.
R (# of check bytes in FEC
Data Frame)
The number of Reed Solomon redundancy bytes per codeword in the current latency
path. This is also the number of redundancy bytes per FEC Data Frame in the current
latency path.
S (ratio of FEC over PMD
Data Frame length)
The ratio of FEC over PMD Data Frame length.
L (# of bits in PMD Data
Frame)
The number of bits from the latency path included per PMD.
D (interleaver depth) The interleaving depth in the current latency path, used to manager error correction.
I (interleaver block size in
bytes)
The block sizeused for interleaving data transmissions.
N (RS codeword size) The size of the Reed-Solomon (RS) codeword used for managing error correction.
Delay (msec) The PMS-TC delay in milliseconds of the current latency path (or the lowest latency
path when running dual-latency paths).
INP (DMT symbol) The input level for DMT-managed DSL environments.
(End of DSL-specific field group)
Super Frames The number of xDSL OH Frames transmitted/received.

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Field Name Description
Super Frame Errors The number of xDSL OH Frames transmitted/received with errors.
RS Words The number of Reed-Solomon-based Forward Error Correction (FEC) codewords trans-
mitted/received.
RS Correctable Errors The number of Reed-Solomon-based FEC codewords received with errors that have
been corrected.
RS Uncorrectable Errors The number of Reed-Solomon-based FEC codewords received with errors that were not
correctable.
RS Codewords Received (Visible only for gateways connected via DSL) Total number of Reed-Solomon Code-
words received.
RS Codewords Corrected (Visible only for gateways connected via DSL) Total number of Reed-Solomon Code-
words corrected.
RS Codewords Uncor-
rected
(Visible only for gateways connected via DSL) Total number of Reed-Solomon Code-
words Uncorrected
HEC Errors A count of ATM HEC errors detected. As per ITU-T G.992.1 and G.992.3, a1-byte HEC is
generated for each ATM cell header. Error detection is implemented as defined in ITU-
T I.432.1 with the exception that any HEC error shall be considered as a multiple bit
error, and therefore, HEC Error Correction is not performed. [1],[2]
OCD Errors Total number of Out-of-Cell Delineation errors. ATM Cell delineation is the process
which allows identification of the cell boundaries. The HEC field is used to achieve cell
delineation. [4] An OCD Error is counted when the cell delineation process transitions
from the SYNC state to the HUNT state. [2]
LCD Errors Total number of Loss of Cell Delineation errors. An LCD Error is counted when at least
one OCD error is present in each of four consecutive overhead channel periods and SEF
(Severely Errored Frame) defect is present. [2]
Total Cells The total number of cells (OAM and Data cells) transmitted/received.
Data Cells The total number of data cells transmitted/received.
Bit Errors The total number of Idle Cell Bit Errors in the ATM Data Path. [3]
Total ES Total number of Errored Seconds. This parameter is a count of 1-second intervals with
one or more CRC-8 anomalies. [4]
Total SES Total number of Severely Errored Seconds. An SES is declared if, during a 1-second
interval, there are 18 or more CRC-8 anomalies in one or more of the received bearer
channels, or one or more LOS (Loss of Signal) defects, or one or more SEF (Severely
Errored Frame) defects, or one or more LPR (Loss of Power) defects. [4]
Total UAS Total number of Unavailable Seconds. This parameter is a count of 1-second intervals
for which the xDSL line is unavailable. The xDSL line becomes unavailable at the onset
of 10 contiguous SESs. These 10 SES’s shall be included in the unavailable time. Once
unavailable, the xDSL line becomes available at the onset of 10 contiguous seconds
with no SESs. These 10 seconds with no SES’s shall be excluded from unavailable time.
[4]
References
[1] ITU-T Recommendation G.992.1 (1999), Asymmetric digital subscriber line (ADSL) transceivers.
[2] ITU-T Recommendation G.992.3 (2005), Asymmetric digital subscriber line transceivers 2 (ADSL2).
[3] ITU-T Recommendation G.997.1 (2006), Physical layer management for digital subscriber line (DSL) transceivers.

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[4] ITU-T Recommendation I.432.1 (1999), B-ISDN user-network interface – Physical layer specification: General characteristics.
Route
On this page, you can view the LAN and WAN route table information configured in your SmartRG Gateway for both IPv4 and IPv6
implementation.
In the left navigation bar, click Device Info >Route. The following page appears.
The fields on this page are explained in the following table.
Field Name Description
Destination Destination IP addresses.
Gateway (For IPv4 only) Gateway IP address.
Next Hop (For IPv6 only) Next hop IP address.
Subnet Mask Subnet mask for the gateway.
Flag Status of the flags. See detailed descriptions above the tables.
Metric Number of hops required to reach the default gateway.

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Field Name Description
Service Service type.
Interface WAN/LAN interface.
ARP
On this page, you can view the host IP addresses and their hardware (MAC) addresses for each LAN Client connected to the gateway
via a LAN Ethernet port.
In the left navigation bar, click Device Info >ARP. The following page appears.
The fields on this page are explained in the following table.
Field Name Description
IP address The IP address of the host.
Flags Each entry in the ARP cache is marked with one of these flags. Options are: Complete,Per-
manent, and Published.
HW Address The hardware (MAC) address of the host.
Device The system level interface by which the host is connected. Options are: br(n),atm(n), and
ptm(n).
DHCP
The DHCP page displays a list of locally connected LAN hosts and their DHCP lease status, which are directly connected to the
SmartRG Gateway via a LAN Ethernet port.
In the left navigation bar, select Device Info >DHCP. The following page appears.

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The fields on this page are explained in the following table.
Field Name Description
Hostname The host name of each connected LAN device.
MAC Address The MAC Address for each connected LAN device.
IP Address The IP Address for each connected LAN device.
Expires In The time until the DHCP lease expires for each LAN device.
DHCPv6
On this page, you can view the host name, the IP address assigned by the DHCPv6 server, and the MAC address corresponding to the
IP address.
In the left navigation bar, select Device Info >DHCPv6. The following screen appears.
The fields on this page are explained in the following table.