Advaning SG Series User manual

For safety reasons, please read the instructions and warnings
in this manual carefully before installing the awning.
SG SERIES
(Certified Reconditioned) Retractable Awning
Owner’s Manual

1
Safety instructions and warnings........................................... 2
Package contents and parts .............................................. 3
Tool requirements ...................................................... 4
Product features ....................................................... 4
Installation
Bracket placement reference chart ................................... 5
Determine where to install your awning ............................... 6
Install wall brackets
Standard stud installation ....................................... 7
Masonry installation ............................................ 8
Install ceiling brackets ............................................ 11
Install awning onto brackets ....................................... 12
Ready your awning............................................... 13
Operation
Manual operation ............................................... 13
Fabric rolling direction ............................................ 13
Adjust awning pitch ............................................. 14
Maintenance.......................................................... 15
Warranty............................................................. 16
In order to avoid
accidental injury
or damage, DO
NOT remove any
awning arm safety
restrains until
instructed to do so.
The awning arms contain tensioned
cables. Always use caution, securely tie
the awnings arms to the awning when
performing installation, adjustments, or
repairs. Sudden movement of tension
arms can result in serious personal injury,
product and/or property damage.
TABLE OF CONTENTS
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SAFETY INSTRUCTIONS
Fig.1
CAUTION

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY
2
SAFETY INSTRUCTIONS AND WARNINGS
• Pay close attention during installation to ensure that the Advaning awning is installed properly.
• Perform the installation in dry and optimal conditions. Always wear protective gear and gloves when han-
dling sharp metal parts. If you do not feel that you can properly install the awning, please seek professional
help.
• The Advaning awning should only be operated by an adult that understands all the functions and opera-
tions of the awning. Please keep unsupervised children away from playing with the awning or its parts.
• The product should be used only as described in this Advaning Owner’s manual. Do not carry out any main-
tenance other than what is shown in this manual. For any issues that are not covered in this manual, please
seek support from Advaning Customer Service.
• Only use Advaning recommended accessories and original replacement parts.
• Do not place, hang, or stand objects or persons on the awning itself, doing so can damage the awning or
cause severe personal injury and in extreme cases death.
DO NOT keep the
awning open during:
A: RAIN
B: SNOW
C: STRONG WIND
D: AWAY FROM HOUSE
A B C D
Fig.2
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3
PACKAGE CONTENTS AND PARTS
Awning unit Qty: 1
Hand crank Qty: 1 (63 Inches Length)
Check to make sure the
package contain all parts
shown in the parts list
before installation.
Fig.3
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OPTIONAL
CEILING MOUNT
PARTS
(Additional parts
purchase needed.)
Model 8’~10’ 12’~16
Parts name Quantity
Wall bracket set
Wall bracket 2 3
Retaining hex bolt 2 3
Retaining nut 2 3
5/16” washer 2 3
3/8”x4” Lag screw 4 6
3/8” Flat washer 4 6
Expansion bolt set
Expansion bolt 4 6
Washer 4 6
Hex bolt 4 6
Awning Size (Width) 8’~10’ 12’~16’
Parts name Quantity
Wall/ceiling dual
bracket set
Wall/ceiling
bracket 2 3
Retaining hex bolt 2 3
Retaining nut 2 3
3/8” washer 2 3

4
TOOL REQUIREMENTS
PRODUCT FEATURES
Fig.5
Fig.4
Arm shoulder
Crank loop
Torsion bar
Roller tube
Awning fabric
Front bar
Valance
Retractable arms
Easy PitchTM loop
Wall bracket
Lag screw
Retaining bolt
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SUGGESTED TOOLS
Marker / pencil
Measuring tape
Electronic Stud nder
Chalk line / laser level
Level
3/8” socket wrench
Drill bit
Masonry drill bit
Drill with bits
Ladders (2)
Minimum 2 people to
install
1
1
5
6
3
5
7
2
34
4
6
8
7
9
10
10
8
11
12
2
9
9
1
3
6
7
2
4
5
8
9
10
11
12
1
5
6
3
7
2
4
8
9
10

5
INSTALLATION
Fig.6
Left awning shoulder
Right awning shoulder
BRACKET
PLACEMENT
REFERENCE
CHART
Please use the charts
for bracket location
reference.
ALL brackets must be placed
and mounted onto wall studs or
other major support structure.
NOTE: The left most bracket
must be placed on the left
side/outside of the left awning
shoulder. The right most
bracket must be placed on the
right side / outside of the right
awning shoulder.
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8 ~ 10 feet awning
12 ~ 16 feet awning
A
B
A
A
B
B

6
INSTALLATION
Fig 7
Fig 8
Locate a position that is
Recommended 8~10
feet above the
ground/oor/deck.
Minimum 1 inch
clearance below the
roof/eave/overhang.
With at least 12
vertical inch of clear
space.
Minimum 8 feet
width.
The surface should be
free and clear of any
obstructions along the
entirety of the awning.
DETERMINE
WHERE TO
INSTALL YOUR
AWNING
Side view
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*Personal height requirements may require an
alternate install height to 10 feet.
Ground, oor or deck
Roof, eave or overhang
A
Recommended
8~10 feet*
D
Minimum
8 feet
CMinimum 12 inch clear space
Ground, oor or deck
BMinimum 1 inch
Roof, eave or overhang
Recommended
8~10 feet
11 feet projection
Minimum 1 inch
Minimum 12 inch
clear space
A
B
C
D

7
INSTALLATION
Fig 9
Fig 10
Fig 11 Fig 12
Standard stud
installation
INSTALLING WALL
BRACKETS
Measure and mark
where the top of your
awning bracket will
be placed.
Use a regular level
and chalk line or a
laser level, mark a
straight level line.
Locate and mark the
center of the wall
studs along this line
using a stud nder.
*Please follow the
directions of your stud
nder as instructed
by the manufacturer.
Align the top of the
bracket to the chalk
line.
Align the center of
the bracket mounting
holes with the center
of the stud.
Use a level to make
sure the bracket is
straight and mark
the center of the
mounting holes.
Drill mounting holes
using a drill bit.
CAUTION: Install the
bracket onto wall studs
based on the recom-
mended bracket location
(see page 5).
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Stud nder
Level
1
Recommended
8~10 feet
1Minimum 1 inch
Bracket
Center of stud
Wall
3.5”
Level Chalkliner
2
3
4
5
6
7
Marker/pencil
1
2
3
4
5
6
7

8
INSTALLATION
Fig 13 Fig 14
Fig 15
Fig 16
Place brackets over
the appropriate
holes and use a level
to make sure the
bracket is leveled and
square to the line.
Use a washer and
lag screw to secure
all the brackets until
snugged against the
surface.
NOTE: For proper
installation of brackets on
uneven surfaces or siding,
use shims or spacers to
level the bracket.
Shims and spacers can
also be used for vinyl
or aluminum siding to
provide a more solid
surface for mounting.
Masonry installation
For installing Advaning
awning onto brick or solid
concrete wall/surface.
CAUTION: Always install
brackets securely to the
brick or concrete and
not in the grout to avoid
collapse and personal
injury.
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Washer
Lag screw
Shim/spacer
Siding
Wall
Bracket Bracket
washer
Lag screw
Wall
Level
8
8
99

9
INSTALLATION
Fig 20
Follow instructions for
standard installation
step 1 and 2 (page 7).
Use recommended
bracket location
chart (page 5) to nd
bracket location for
your awning model
along the line.
Align the top of the
bracket to the chalk
line and use a level to
make sure the bracket
is straight.
Mark the center of
the bracket mounting
holes.
Drill mounting holes
using a masonry drill
bit.
Fig 18 Fig 19
Fig 17
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Wall
3.5”
Bracket
Center
Bracket locations base
on your awning model
Marker/pencil
3
3
4
4
5
5
2
1
2

10
INSTALLATION
Insert an expansion
bolt set into each of
the drilled bracket
holes.
Leave the hex bolt
head outside of the
hole.
Tighten the hex bolt
head.
Unscrew and remove
only the hex bolt.
Leave the expansion
sleeve inside the hole.
Place the wall bracket
over the holes and
use a level to make
sure the bracket is
straight.
Re-insert the hex
bolts into the holes
through the wall
bracket.
Tighten the hex bolts
to secure wall bracket
to surface.
CAUTION: Do not over
tighten.
Fig 21
Fig 23 Fig 24
Fig 26
Fig 22
Fig 25
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Tighten
Socket
wrench
Bracket
Bracket
Level
Expansion bolt set
Hex bolt
Hex bolt
Tighten bolt head
Leave hex bolt
head outside
Wall
Wall
Wall Wall
Bracket
6
7
8
9
10
11
12
6
7
8
910
11 12

11
INSTALLATION
Fig 27
Fig 28
Fig 29 Fig 30
NOTE: The awning will
stand 10” off of this line.
Locate a straight,
at and leveled edge
of your roof, eave
or overhang that
is clear and free of
obstructions.
Using a chalk line
or laser level, mark
a line that runs the
entire length of your
awning.
Use recommended
bracket location chart
(page 5) to determine
bracket locations for
your awning model
along the line.
Place the brackets
in the appropriate
locations. Use a level
to make sure the
bracket is straight
and mark the center
of the mounting
holes.
Drill mounting holes
using a drill bit.
INSTALLING
BRACKETS
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NOTE: Parts not
included. Additional
purchase needed.
45
Level
Ceiling
bracket
3.5”
Roof, eave or overhang
Chalkliner
Minimum 10 inch
clear space
Roof, eave or overhang
Bracket locations base on your awning model
Marker/pencil
1
1
2
2
3
3
4
5

12
Fig 33
Fig 34
INSTALLATION
Fig 31 Fig 32
Fig 35
INSTALLING
AWNING ONTO
BRACKETS
Remove the bolts on
the front of the wall
brackets.
Slide the torsion
bar into the square
section of the bracket.
Place the retaining
bolt into the bracket
and use the nut and
washer to secure the
bolt into place.
Tighten the bolt with
a socket wrench.
Place brackets over
the appropriate
holes.
Using a washer and
a lag screw, secure
the brackets to the
surface until snug.
Attach wall bracket
to the ceiling bracket
using the provided
bolts, washers and
nuts.
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Socket wrench
Washer
Retaining
bolt
Nut
Torsion bar
Washer
Lag screw
BracketBracket
1
1
2
2
3
3
4
4
6
7
8
6
8
7

13
INSTALLATION
OPERATION
Fig 37
Use the hand crank
to open the awning
fully then close it
completely to test for
proper operation.
Use the hand crank
and open the awning
to desired extension.
NOTE: The arms are
not designed to be
completely straight in the
fully extended position.
CAUTION: To keep the
fabric taut, alway reserve
a small portion of the
awning fabric in the roller
tube.
Position yourself
under the awning.
Remove the safety
restrains from the
arms one at a time.
Do not use a knife
or blade to cut the
restrains.
NOTE: Before removing
the safety restrains,
make sure no persons or
objects are in front of the
awning. Failure to do so
could result in personal
injury.
READY YOUR
AWNING
Fig 36
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Fig 38 Fig 39
FABRIC ROLLING
DIRECTION
Side view
OPENCLOSE
Arms will not
fully straighten
when extended
CORRECT INCORRECT
Fabric Fabric
1
2
1
2
1
2
1
2

14
OPERATION
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Fig 41
Fig 42
Fig 40
Open the awning.
With the aid of a
helper, support the
front bar of the
awning while another
person adjusts the
pitch of the awning
using the hand crank
and the Easy PitchTM
System.
Hook the hand crank
through one of the
Easy PitchTM loops.
Turn the hand crank
to adjust the awning
pitch up and down.
Repeat the step on all
Easy PitchTM loops.
Use a level to check
that the front bar is
straight and leveled.
ADJUST AWNING
PITCH
NOTE: To properly
retract the awning, the
awning’s pitch must be
at its original factory
setting.
Front bar
Level
8-16ft awning: 2 Easy PitchTM loops
11
2
2
3
3
3
4
4
5
5
5
6
6

15
MAINTENANCE
Allow the awning fabric to fully dry before retracting. Doing so will help prevent
mildew from growing and prolong the life of the fabric.
If you must retract the awning while wet, open the awning as soon as the weather
permits to allow the fabric to fully dry and remove any dirt deposits to preserve
the fabric.
Cleaning the awning regularly with mild soap and water will extend the life of the
fabric and prevent the formation of mildew. It is necessary to prevent stains from
becoming embedded into the fabric.
Remove the dust from the dry awning fabric by gently beating or brushing the
fabric.
Your awning contains powder-coating steel or aluminum and can last for many
years. It is important to inspect the fasteners, connections and the condition of
the metal components.
The retractable awning is designed to provide protection from the sun and is not
intended for rain, snow or extreme wind. Retract the awning to prevent damage
from accumulated water, snow or from strong gusts of wind.
The fabric is water repellent and is not intended to protect against the water
elements.
PROTECTING THE
AWNING FROM
HARSH WEATHER
PROTECTING THE
FABRIC FROM
MILDEW
CLEANING THE
FABRIC
PROTECTING THE
FRAME
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16
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ADVANING 30-DAY LIMITED MANUFACTURER’S WARRANTY
FOR CERTIFIED RECONDITIONED PRODUCTS
LIMITED WARRANTY FOR CERTIFIED RECONDITIONED PRODUCTS COVERS THE FOLLOWING
Advaning’s warranty provides coverage for all of its original Advaning products that are sold and installed
within the contiguous 48 states of the United States of America. Said warranty ensures Advaning’s Certied
reconditioned awning and shade products, to be free of defects in either materials or in workmanship
not previously specied at the time of purchase. This warranty only applies to the original consumer (eg.
individual or party who purchased the product directly from the supplier, Advaning). the warranty is valid
for the duration of the rst 30-days from the date of purchase. Any defects or issues presented to Advaning
within the warranty period will be promptly handled by Advaning customer service and resolved within a
reasonable timeframe.
The supplier’s entire awning framework, including the extruded and die cast component parts, springs and
cables are covered under the limited warranty. Should the purchaser notify the supplier (Advaning) within the
thirty (30) days period from the date of the original purchase and after deemed defective by Advaning will
the case be resolved by the following:
A. Defective component replacement (shipping charges may apply).
B. discount from the purchase price via reimbursement.
Powder coated nishes and painted nishes are excluded and are NOT covered under this limited warranty.
ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY.
ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES SHALL NOT BE RESPONSIBLE IN ANY MANNER
WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR
ACCIDENTAL MISUSED FOR PURPOSES FOR WHICH THE PRODUCT WAS NOT DESIGNED FOR.
WARRANTY LIMITATION AND EXCLUSION
The warranty will be in effect once the awning is fully paid for. Advaning is not responsible for damages due
to faulty modications, installation, carrier damage, or re-installation.
Advaning assumes no liability for damages sustained to any structure to which the awning is attached, or to
any properties located beneath or adjacent to said structure. This limited warranty does not cover damage
from ice, snow, hail, high winds, vandalism, neglect, improper use, or any natural disasters. This limited
warranty does not cover degradation due to salt corrosion, oxidation, and chipping or peeling of the paint.
PROBLEMS AND WARRANTY CLAIMS
If you experience a problem with your Advaning Certied Refurbished product, please contact Advaning
Customer Service by phone Monday through Friday 8:00AM – 4:00PM Pacic Standard Time at 1-855-
574-0158 or email us at [e-mail].
• Prior to contacting Advaning via phone or email for warranty claims, please have your model name/
number, serial/lot number, original proof of purchase, and a description of difculty, malfunction and/or
other perceived product failure ready for our customer service team to assess. If any issues arise where a
full return is needed, Advaning will issue a Return Merchandise Authorization (“RMA”) number providing
that the claim meets the terms of Advaning’s warranty return policy. For more information on returning
a RMA product, please see Advaning Return Policy or contact Advaning Customer Service Department
at [phone].

17 www.advaning.com Toll Free (US): [phone]
• All work on an RMA product will be carried out by Advaning or its authorized agents and will not extend
the warranty coverage period beyond the thirty (30) days from the original date of purchase. Any work
done by a third party or non-authorized Advaning agent will void this warranty.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ARE GIVEN, ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED
BY LAW IS DISCLAIMED.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
UNDER NO CIRCUMSTANCES SHALL ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY,
DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE
OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you in whole or in part. This warranty gives you specic legal rights.
you may also have other rights that vary from state to state.
WHAT IS NOT COVERED BY THE ADVANING LIMITED WARRANTY
This warranty is non-transferable and does not cover product purchases from the initial buyer to a third party.
This warranty does not cover incidental damages, such as loss of time, loss of use, or installation costs of
defective, repaired or replaced product. This warranty does not cover product that has been damaged or
rendered defective as a result of:
(a) Neglect, abuse or misuse.
(b) Modication of the original product.
(c) Improper use or installation using products not manufactured by Advaning.
(d) Service provided by anybody other than Advaning.
(e) Abnormal mechanical or environmental conditions.
(f) Unusual physical or electrical stress -including failure or uctuation of electrical power, lighting, static
electricity, re, tornadoes, or other natural disasters.
SHIPPING DAMAGE CLAIM:
On the occasion of a damage claim, the end user must contact Advaning and the delivering freight carrier
within 3 days of signing for the delivery in order to make a claim. Failure to report freight damage and missing
parts in a timely manner and in accordance to the carrier’s guidelines may result in you incurring all costs.
Likewise, there are 5 days from the time of delivery to report missing parts to Advaning.
For more information, please contact the corporate ofce.
ADVANING CUSTOMER SERVICE CENTER
Toll Free (US): [phone]
Email: se[email protected]om
Monday through Friday 8:00 am to 4:00 pm (Pacic Standard Time)

18
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CONTACT
INFORMATION
Service Questions: [email protected]
Toll Free (US): 855–574-0158
Fax: [phone]
West Coast: 12282 Knott Street, Garden Grove, CA 92841
East Coast: 151 Airport Drive, Westminster, MD 21157
www.advaning.com
OM_CR_S-G Series_V01_R02.2020.02.13