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WARRANTY AND CUSTOMER SERVICE
www.advaning.com
ADVANING 1-YEAR LIMITED MANUFACTURER’S WARRANTY FOR PA SERIES AWNINGS
Advaning warrants all Advaning PA Series original products, sold and installed within the United States of
America and Canada, to be free of defects in materials and workmanship. This warranty only applies to the
original owner or purchaser of the product and is only effective on a basis for twelve (12) months or one (1)
year from the date of purchase.
Any defects or issues presented to Advaning within the warranty period will be handled by Advaning Customer
Service within a reasonable time.
The entire awning framework, including polycarbonate sheet, brackets and parts (page 3 of the Owner’s
Manual), is covered under the limited warranty.
Powder coated nishes and painted nishes are excluded and are NOT covered under this limited warranty.
During the warranty period, owners in Canada, Hawaii, Alaska, and Puerto Rico are covered for parts and
replacements at no charge. However, the owner would assume all shipping and handling and applicable duties
and taxes. Advaning’s warranty does not cover any return shipping or prepaid return labels.
Should the original owner/purchaser submit a claim within the warranty period from the date of the purchase
and after being deemed defective by Advaning, will the warranty claim be resolved by either of the following:
A. Defective components are replaced (shipping charges may apply).
and/or
B. Detailed correctional/resolving instructions will be provided.
EXCLUSIONS AND LIMITATIONS OF WARRANTY
ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY.
ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES, SHALL NOT BE RESPONSIBLE IN ANY
MANNER WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF INTENTIONAL
OR ACCIDENTAL MISUSED FOR PURPOSES FOR WHICH THE PRODUCT WAS NOT DESIGNED FOR.
The warranty will be in effect once the awning is fully paid for.
Advaning is not responsible for damage due to faulty modications, installation, or re-installation. Advaning
assumes no liability for damage to the structure to which the awning is attached, or to the property located
underneath the awning. This limited warranty does not cover damage from ice, snow, hail, high winds,
vandalism, neglect, improper use, or any natural disaster. This limited warranty does not cover degradation
due to salt corrosion, oxidation, and chipping or peeling of the paint.
What is Not Covered by the Advaning Limited Warranty
This warranty is non-transferable and does not cover product purchases from the initial buyer to a third party.
This warranty does not cover incidental damages, such as loss of time, loss of use, or installation costs of
defective, repaired, or replaced products. This warranty does not cover products that have been damaged or
rendered defective as a result of: