Advaning CLASSIC Series User manual

CLASSIC SERIES
(Certified Reconditioned) Retractable Awning
For safety reasons, please read the instructions and warnings
in this manual carefully before installing the awning.
Owner’s Manual

1
In order to avoid
accidental injury or
product damage,
DO NOT remove
the safety restraints
from the awning’s
lateral arms until
instructed to do so.
Safety instructions and warnings........................................... 2
Package contents and parts .............................................. 3
Tool requirements ...................................................... 4
Product features ....................................................... 4
Installation
Bracket placement reference chart ................................... 5
Determine where to install your awning ............................... 6
Install wall brackets
Standard stud installation ....................................... 7
Masonry installation ............................................ 8
Install ceiling brackets ............................................ 11
Install awning onto brackets ....................................... 12
Ready your awning............................................... 13
Install power cord for electric models ................................ 13
Using remote control ............................................. 13
Operation
Manual model................................................... 14
Electric model .................................................. 14
Adjust awning pitch ............................................. 15
Fabric Rolling Direction ........................................... 15
Maintenance.......................................................... 16
Warranty............................................................. 17
TABLE OF CONTENTS
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SAFETY INSTRUCTIONS
Fig.1

2
DO NOT keep the awning
open during:
A: RAIN
B: SNOW
C: STRONG WIND
D: AWAY FROM HOUSE
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY
• Pay close attention during installation to ensure that the Advaning awning is installed properly.
• Perform the installation in dry and optimal conditions. Always wear protective gear and gloves when han-
dling sharp metal parts. If you do not feel that you can properly install the awning, please seek professional
help.
• The Advaning awning should only be operated by an adult that understands all the functions and opera-
tions of the awning. Please keep unsupervised children away from playing with the awning or its parts.
• The product should be used only as described in this Advaning Owner’s manual. Do not carry out any main-
tenance other than what is shown in this manual. For any issues that are not covered in this manual, please
seek support from Advaning Customer Service.
• Only use Advaning recommended accessories and original replacement parts.
• Do not disassemble the awning motor, it is recommended that you seek professional help for any mainte-
nance involving the motor.
• Do not handle any part of the power plug or motor with wet hands or objects, doing so could induce an
electric shock.
• Do not use the electric option if the cord or plug is damaged. Damaged power cords and plugs must be
replaced by Advaning or qualied professional installer.
• Ensure that the power cord is not strained and that it has ample slack to avoid damage. Avoid pulling the
cord around sharp edges or corners. Keep the power cord away from high trafc areas.
• Do not pull or tug on the cord. Grasp the plug by the base when unplugging the device to avoid damage
and rewind the cord and store to prevent a tripping hazard.
• Do not place any heat source or open ame under or near the awning.
• Do not place, hang, or stand objects or persons on the awning itself, doing so can damage the awning or
cause severe personal injury and in extreme cases death.
SAFETY INSTRUCTIONS AND WARNINGS
Fig.2
A B C D
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3
Awning Size (Width) 8’~10’ 12’~16’ 18’
Parts name Quantity
Wall/ceiling
dual bracket
set
Wall/ceiling
bracket 2 3 4
Retaining hex
bolt 2 3 4
Retaining nut 2 3 4
3/8” washer 2 3 4
3/8” x 4” Lag screw 4 6 8
3/8” Flat washer 4 6 8
Expansion
bolt set
Expansion bolt 4 6 8
Washer 4 6 8
Hex bolt 4 6 8
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PACKAGE CONTENTS AND PARTS
Awning unit Qty: 1
Hand crank Qty: 1 (63 Inches Length)
Remote Control Kit*
Qty: 1
Motor Regulator*Qty: 1
Before installation, make
certain that the package
contains all parts as listed
on this page.
Fig.3
*Motorized models (with 16ft
power cord) only.
If motor adjustment is needed,
please contact Advaning
Service Team for instructions.
Failure to obtain proper
instructions may result in
unrepairable damage to motor
and will void the Manufacturers
Warranty.

4
TOOL REQUIREMENTS
PRODUCT FEATURES
Fig.5
Fig.4
Arm shoulder
Cassette
Crank loop
Torsion bar
Roller tube
Awning fabric
Front bar
Valance
Powercord
Retractable arms
Easy PitchTM loop
Wall/ceiling bracket
Lag screw
Retaining bolt
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Electric model only
SUGGESTED TOOLS
Marker / pencil
Measuring tape
Electronic Stud nder
Chalk line / laser level
Level
3/8” socket wrench
Drill bit
Masonry drill bit
Drill with bits
Ladders (2)
Minimum 2 people to
install
1
5
6
3
7
2
4
8
9
10
1
1
9
3
6
7
6
2
2
4
4
5
5
7
8
89
12
10
13
14
3
10
11
12
13
14
11
11
1
5
6
3
7
2
4
8
9
10

5
INSTALLATION
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Fig.6
Left awning shoulder
Right awning shoulder
BRACKET
PLACEMENT
REFERENCE
CHART
Please use the charts
for bracket location
reference.
ALL brackets must be mounted
onto wall studs or other major
structural supports.
NOTE: The left most bracket
must be placed on the outer
left side of awning shoulder.
The right-side brackets must
be placed on the outer-right
side of the right awning
shoulder.
A
B
A
A
A
B
B
B
8 ~ 10 feet awning
12-16 feet awning
18 feet awning

6
INSTALLATION
Fig 7
Fig 8
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Side view
Locate a position that is
Recommended
8~10 feet above the
ground/oor/deck.
Minimum 1 inch clear-
ance below the roof/
eave/overhang.
With at least 12 ver-
tical inch of clear
space.
Minimum 8 feet
width.
The surface should be
free and clear of any
obstructions along the
entirety of the awning.
*Personal height requirements may require an
alternate install height to 10 feet.
DETERMINE
WHERE TO
INSTALL YOUR
AWNING
Roof, eave or overhang
Roof, eave or overhang
Recommended
8~10 feet
11 feet projection
Minimum 1 inch
Ground, oor or deck
Ground, oor or deck
Minimum 12 inch
clear space
A
Recommended
8~10 feet*
D
Minimum
8 feet
CMinimum 12 inch clear space
BMinimum 1 inch
A
B
C
D

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INSTALLATION
Fig 9
Fig 10
Fig 11 Fig 12
Standard stud
installation
INSTALLING WALL
BRACKETS
Measure and mark
where the top of your
awning bracket will
be placed.
Use a regular level
and chalk line or a
laser level, mark a
straight level line.
Locate and mark the
center of the wall
studs along this line
using a stud nder.
*Please follow the
directions of your stud
nder as instructed
by the manufacturer.
Align the top of the
bracket to the chalk
line.
Align the center of
the bracket mounting
holes with the center
of the stud.
Use a level to make
sure the bracket is
straight and mark
the center of the
mounting holes.
Drill mounting holes
using a drill bit.
CAUTION: Install the
bracket onto wall studs
based on the recom-
mended bracket location
(see page 5).
Bracket
Center of stud
Wall
3.5”
1Minimum 1 inch
Level Chalkliner
Stud nder
Level
1
Recommended
8~10 feet
2
3
4
5
6
7
Marker/pencil
1
2
3
4
5
6
7

8
INSTALLATION
Fig 13 Fig 14
Fig 15
Fig 16
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Place brackets over
the appropriate
holes and use a level
to make sure the
bracket is leveled and
square to the line.
Use a washer and
lag screw to secure
all the brackets until
snugged against the
surface.
NOTE: For proper
installation of brackets on
uneven surfaces or siding,
use shims or spacers to
level the bracket.
Shims and spacers can
also be used for vinyl
or aluminum siding to
provide a more solid
surface for mounting.
Masonry installation
For installing Advaning
awning onto brick or solid
concrete wall/surface.
CAUTION: Always install
brackets securely to the
brick or concrete and
not in the grout to avoid
collapse and personal
injury.
Bracket Bracket
washer
Washer
Lag screw
Lag screw
Shim/spacer
Siding
Wall
Wall
Level
8
9
8
9

9
INSTALLATION
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Fig 20
Fig 18 Fig 19
Fig 17
Follow instructions for
standard installation
step 1 and 2 (page 7).
Usetherecommended
bracket location
chart (page 5) to nd
bracket location for
your awning model
along the line.
Align the top of the
bracket to the chalk
line and use a level to
make sure the bracket
is straight.
Mark the center of
the bracket mounting
holes.
Drill mounting holes
using a masonry drill
bit.
Wall
3.5”
Bracket Center
Bracket locations base
on your awning model
Marker/pencil
2
3 4
5
3
4
5
1
2

10
INSTALLATION
Fig 21
Fig 23 Fig 24
Fig 26
Fig 22
Fig 25
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Insert an expansion
bolt set into each of
the drilled bracket
holes.
Leave the hex bolt
head outside of the
hole.
Tighten the hex bolt
head.
Unscrew and remove
only the hex bolt.
Leave the expansion
sleeve inside the hole.
Place the wall bracket
over the holes and
use a level to make
sure the bracket is
straight.
Re-insert the hex
bolts into the holes
through the wall
bracket.
Tighten the hex bolts
to secure wall bracket
to surface.
CAUTION: Do not over
tighten.
Tighten
Socket
wrench
Bracket
Level
Expansion bolt set
Hex bolt
Hex bolt
Tighten bolt head
Leave hex bolt
head outside
Wall
Wall
Wall Wall
Bracket
6
7
8
910
11
12
6
7
8
9
10
11
12

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INSTALLATION
Fig 27
Fig 28
Fig 29 Fig 30
NOTE: The awning will
stand 10” off of this line.
Locate a straight,
at and leveled edge
of your roof, eave
or overhang that
is clear and free of
obstructions.
Using a chalk line
or laser level, mark
a line that runs the
entire length of your
awning.
Usetherecommended
bracket location chart
(page 5) to determine
bracket locations for
your awning model
along the line.
Place the ceiling
brackets in the
appropriate locations.
Use a level to make
sure the bracket is
straight and mark
the center of the
mounting holes.
Drill mounting holes
using a drill bit.
INSTALLING
CEILING
BRACKETS
Level
Bracket
3.5”
Roof, eave or overhang
Chalkliner
Minimum 10 inch
clear space
Roof, eave or overhang
Bracket locations base on your awning model
Marker/pencil
1
2
3
4
5
1
2
3
4
5

INSTALLING
AWNING ONTO
BRACKETS
12
INSTALLATION
Remove the bolts on
the front of the wall
brackets.
Slide torsion bar into
the square section of
the bracket.
Place retaining bolt
into the bracket
and use the nut and
washer to secure bolt
into place.
Tighten the bolt with
a socket wrench.
Fig 31 Fig 32
Fig 33
Place brackets over
the appropriate
holes.
Using a washer and
a lag screw, secure
the brackets to the
surface until snug.
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Washer
Lag screw
Socket wrench
Washer
Retaining
bolt
Nut
Torsion bar
Bracket Bracket
6
6
7
7
1
1
2
2
3
3
4
4

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INSTALLATION
Fig 34
Fig 36
Fig 35
Position yourself
under the awning.
Remove the safety
restraints from the
arms one at a time.
Do not use a knife
or blade to cut the
restraints.
READY YOUR
AWNING
USING REMOTE
CONTROL
Remove battery cover
from the back of the
remote control and install
the battery in the remote
control.
Plug into a GFI rated
outdoor socket.
Use a drip loop to
avoid water collecting
on electrical socket.
INSTALL POWER
CORD FOR
ELECTRIC MODELS
WARNING: DO NOT
attempt to modify the
plug in any way.
WARNING: DO NOT
plug in the power cord
until the following steps
have been completed.
Before removing the
safety restraints, make
sure no persons or
objects are in front of the
awning. Failure to do so
could result in personal
injury.
Drip loop
Battery
Battery cover
Back of remote
1
1
1
1
2
2
2
2

14
OPERATION
2
Fig 37
Fig 38
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Use the hand crank
to open the awning
fully then close it
completely to test for
proper operation.
Use the hand crank
and open the awning
to desired extension.
Use the remote
control to open to
the awning fully then
close it completely.
Use the remote
control to open the
awning to desired
extension.
Use the manual hand
crank to turn the crank
loop if electricity is
unavailable.
NOTE: The arms are
not designed to be
completely straight in the
fully extended position.
NOTE: The arms are
not designed to be
completely straight in the
fully extended position.
MANUAL MODEL
ELECTRIC MODEL
CAUTION: To keep the
fabric taut, alway reserve
a small portion of the
awning fabric in the roller
tube.
CAUTION: To keep the
fabric taut, alway reserve
a small protion of the
awning fabric in the roller
tube.
Arms will not
fully straighten
when extended
Arms will not
fully straighten
when extended
Remote control
Open button
Stop button
Close button
OPEN
OPEN
CLOSE
CLOSE
1
1
2
3
3
2
1
1
2
2
3

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OPERATION
NOTE: To properly
retract the awning, the
awning’s pitch must be
at its original factory
setting.
Fig 40
Fig 41
Fig 39
Open the awning.
With the aid of a
helper, support the
front bar of the
awning while another
person adjusts the
pitch of the awning
using the hand crank
and the Easy PitchTM
System.
Hook the hand crank
through one of the
Easy PitchTM loops.
Turn the hand crank
to adjust the awning
pitch up and down.
Repeat the step on all
Easy PitchTM loops.
Use a level to check
that the front bar is
straight and leveled.
ADJUST AWNING
PITCH
FABRIC ROLLING
DIRECTION Fig 42
Side view
CORRECT INCORRECT
Fabric
Fabric
Front bar
Level
18ft awning: 3 Easy PitchTM loops
8-16ft awning: 2 Easy PitchTM loops
1
1
2
2
3
3
3
4
4
55
5
6
6

16
MAINTENANCE
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Allow the awning fabric to fully dry before retracting. Doing so will help prevent
mildew from growing and prolong the life of the fabric.
If you must retract the awning while wet, open the awning as soon as the weather
permits to allow the fabric to fully dry and remove any dirt deposits to preserve
the fabric.
Cleaning the awning regularly with mild soap and water will extend the life of the
fabric and prevent the formation of mildew. It is necessary to prevent stains from
becoming embedded into the fabric.
Remove the dust from the dry awning fabric by gently beating or brushing the
fabric.
Your awning contains powder-coating steel or aluminum and can last for many
years. It is important to inspect the fasteners, connections and the condition of
the metal components.
The electric motor is equipped with an automatic overheat protection shutoff
system. If you run your awning several times continuously, the motor will stop its
operation. It will resume normal operation after 30 minutes.
Do not attempt to disassemble or modify the motor. Should your motor not
operate correctly it is advised that you contact Advaning customer service for
support.
To prevent water from entering the power outlet, it is recommended that a drip
loop be formed as shown in gure 35. Notice that the bottom of the loop is
lower than the power outlet to prevent water from pooling near the electrical
socket and power plug.
The retractable awning is designed to provide protection from the sun and is not
intended for rain, snow or extreme wind. Retract the awning to prevent damage
from accumulated water, snow or from strong gusts of wind.
The fabric is water repellent and is not intended to protect against the water
elements.
PROTECTING FROM
WATER DAMAGE
PREPARING
YOUR AWNING
FOR INCLEMENT
WEATHER
PROTECTING THE
FABRIC FROM
MILDEW
CLEANING THE
FABRIC
PROTECTING THE
FRAME
CARE AND
MAINTENANCE
FOR MOTOR

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ADVANING 30-DAY LIMITED MANUFACTURER’S WARRANTY
FOR CERTIFIED RECONDITIONED PRODUCTS
LIMITED WARRANTY FOR CERTIFIED RECONDITIONED PRODUCTS COVERS THE FOLLOWING
Advaning’s warranty provides coverage for all of its original Advaning products that are sold and installed
within the contiguous 48 states of the United States of America. Said warranty ensures Advaning’s Certied
reconditioned awning and shade products, to be free of defects in either materials or in workmanship
not previously specied at the time of purchase. This warranty only applies to the original consumer (eg.
individual or party who purchased the product directly from the supplier, Advaning). the warranty is valid
for the duration of the rst 30-days from the date of purchase. Any defects or issues presented to Advaning
within the warranty period will be promptly handled by Advaning customer service and resolved within a
reasonable timeframe.
The supplier’s entire awning framework, including the extruded and die cast component parts, springs and
cables are covered under the limited warranty. Should the purchaser notify the supplier (Advaning) within the
thirty (30) days period from the date of the original purchase and after deemed defective by Advaning will
the case be resolved by the following:
A. Defective component replacement (shipping charges may apply).
B. discount from the purchase price via reimbursement.
Powder coated nishes and painted nishes are excluded and are NOT covered under this limited warranty.
ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY.
ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES SHALL NOT BE RESPONSIBLE IN ANY MANNER
WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR
ACCIDENTAL MISUSED FOR PURPOSES FOR WHICH THE PRODUCT WAS NOT DESIGNED FOR.
WARRANTY LIMITATION AND EXCLUSION
The warranty will be in effect once the awning is fully paid for. Advaning is not responsible for damages due
to faulty modications, installation, carrier damage, or re-installation.
Advaning assumes no liability for damages sustained to any structure to which the awning is attached, or to
any properties located beneath or adjacent to said structure. This limited warranty does not cover damage
from ice, snow, hail, high winds, vandalism, neglect, improper use, or any natural disasters. This limited
warranty does not cover degradation due to salt corrosion, oxidation, and chipping or peeling of the paint.
PROBLEMS AND WARRANTY CLAIMS
If you experience a problem with your Advaning Certied Refurbished product, please contact Advaning
Customer Service by phone Monday through Friday 8:00AM – 4:00PM Pacic Standard Time at 1-855-
574-0158 or email us at [e-mail].
• Prior to contacting Advaning via phone or email for warranty claims, please have your model name/
number, serial/lot number, original proof of purchase, and a description of difculty, malfunction and/or
other perceived product failure ready for our customer service team to assess. If any issues arise where a
full return is needed, Advaning will issue a Return Merchandise Authorization (“RMA”) number providing
that the claim meets the terms of Advaning’s warranty return policy. For more information on returning
a RMA product, please see Advaning Return Policy or contact Advaning Customer Service Department
at [phone].

18
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• All work on an RMA product will be carried out by Advaning or its authorized agents and will not extend
the warranty coverage period beyond the thirty (30) days from the original date of purchase. Any work
done by a third party or non-authorized Advaning agent will void this warranty.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSED OR
IMPLIED. NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ARE GIVEN, ANY AND ALL LIABILITY FOR BREACH OF ANY IMPLIED WARRANTY OR WARRANTY CREATED
BY LAW IS DISCLAIMED.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
UNDER NO CIRCUMSTANCES SHALL ADVANING, INCLUDING ITS SUBSIDIARIES AND AFFILIATES BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY,
DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THIS WARRANTY, NEGLIGENCE
OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you in whole or in part. This warranty gives you specic legal rights.
you may also have other rights that vary from state to state.
WHAT IS NOT COVERED BY THE ADVANING LIMITED WARRANTY
This warranty is non-transferable and does not cover product purchases from the initial buyer to a third party.
This warranty does not cover incidental damages, such as loss of time, loss of use, or installation costs of
defective, repaired or replaced product. This warranty does not cover product that has been damaged or
rendered defective as a result of:
(a) Neglect, abuse or misuse.
(b) Modication of the original product.
(c) Improper use or installation using products not manufactured by Advaning.
(d) Service provided by anybody other than Advaning.
(e) Abnormal mechanical or environmental conditions.
(f) Unusual physical or electrical stress -including failure or uctuation of electrical power, lighting, static
electricity, re, tornadoes, or other natural disasters.
SHIPPING DAMAGE CLAIM:
On the occasion of a damage claim, the end user must contact Advaning and the delivering freight carrier
within 3 days of signing for the delivery in order to make a claim. Failure to report freight damage and missing
parts in a timely manner and in accordance to the carrier’s guidelines may result in you incurring all costs.
Likewise, there are 5 days from the time of delivery to report missing parts to Advaning.
For more information, please contact the corporate ofce.
ADVANING CUSTOMER SERVICE CENTER
Toll Free (US): [phone]
Email: se[email protected]
Monday through Friday 8:00 am to 4:00 pm (Pacic Standard Time)

CONTACT
INFORMATION
Service Questions: [email protected]
Toll Free (US): 855–574-0158
Fax: [phone]
12282 Knott Street, Garden Grove, CA 92841
www.advaning.com
OM_CR_C Series_V01_R03_2020.02.13