Advantech PPC-3211SW User manual

User Manual
PPC-3211SW/3181SW/
3151SW
Intel® Core™ i processor based
Panel PC with 21.5"/18.5"/15.6" Color
TFT LCD Display

PPC-3211SW/3181SW/3151SW User Manual
Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements to the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated, or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. The information provided in this manual is intended to be accurate and reliable.
However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any
infringements of the rights of third parties that may result from its use.
Acknowledgements
Intel and Celeron are trademarks of Intel Corporation.
Microsoft Windows is registered trademark of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants the original purchaser that its products will be free from defects
in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech’s high quality-control standards and rigorous testing, most
customers never need to use our repair service. However, if an Advantech product is
defective, it will be repaired or replaced free of charge during the warranty period. For
out-of-warranty repairs, customers are billed according to the cost of replacement
materials, service time, and freight. Please consult your dealer for more details.
If you believe your product to be defective, follow the steps outlined below.
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages displayed when the prob-
lem occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any relevant information readily available.
3. If your product is diagnosed as defective, obtain an return merchandize authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5. Write the RMA number on the outside, and ship the package prepaid to your
dealer.
Part No. 2003321140 Edition 1
Printed in China August 2019

iii PPC-3211SW/3181SW/3151SW User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from damage resulting from electrostatic discharge
(ESD) or electromagnetic interference (EMI) leakage, we strongly recommend using
CE-compliant industrial enclosure products.
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information to hand before calling:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

PPC-3211SW/3181SW/3151SW User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all power outlets before cleaning. Use only a
damp cloth for cleaning. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the power source voltage is correct before connecting the equip-
ment to a power outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage from transient overvoltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following occurs, have the equipment checked by service person-
nel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not store the equipment in an environment where the temperature fluctuates
below -20 °C (-4°F) or above 60 °C (140 °F) as this may cause damage. The
equipment should be stored in a controlled environment.
16. Batteries are at risk of exploding if incorrectly installed. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used bat-
teries according to the manufacturer’s instructions.
In compliance with IEC 704-1:1982 specifications, the sound pressure level at the
operator’s position does not exceed 70 dB (A).
DISCLAIMER: These instructions are provided according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

v PPC-3211SW/3181SW/3151SW User Manual
Safety Precaution - Static Electricity
Follow the simple precautions below to protect yourself from harm and the products
from damage.
To avoid electrical shock, always disconnect the power from the PC chassis
before manual handling. Do not touch any components on the CPU card or
other cards while the equipment is powered on.
Disconnect the power before executing any configuration changes. A sudden
rush of power after connecting a jumper or installing a card may damage sensi-
tive electronic components.
Battery Information
Batteries, battery packs, and accumulators should not be disposed of as unsorted
household waste. Please use the public collection system to return, recycle, or treat
them in compliance with local regulations.
Manual Conventions
Warning! Warnings indicate conditions that, if not observed, can cause personal
injury!
Caution! Cautions are included to prevent hardware damage and data loss.
For example, “Batteries are at risk of exploding if replaced with an incor-
rect type. Replace only with the same or equivalent type recommended
by the manufacturer. Dispose of used batteries according to the manu-
facturer’s instructions.
Par exemple, “Si la batterie est remplacée par un modèle inapproprié, il
y a un risque d’explosion. Remplacer les produits identiques ou équiva-
lents recommandés par le fabricant. Traitement des piles usagées selon
les instructions du fabricant.”
Note! Notes provide additional optional information.

PPC-3211SW/3181SW/3151SW User Manual
Revision
Date Version Description/Change
July 2018 1.0 Initial
Jun 2019 2.0 PPC-3151SW

vii PPC-3211SW/3181SW/3151SW User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Key Features............................................................................................. 2
1.3 Front Panel................................................................................................ 2
Figure 1.1 front panel................................................................... 2
1.4 Rear Panel ................................................................................................ 3
Figure 1.2 rear panel ................................................................... 3
1.5 Panel Underside........................................................................................ 3
Figure 1.3 Panel PC underside.................................................... 3
1.6 Dimensions ............................................................................................... 4
Figure 1.4 PPC-3211SW dimensions .......................................... 4
Figure 1.5 PPC-3181SW dimensions .......................................... 4
Figure 1.6 PPC-3151SW dimensions .......................................... 4
1.7 Specifications ............................................................................................ 5
1.8 Ordering Information ................................................................................. 6
Chapter 2 System Installation and Setup ...........7
2.1 Quick System Tour.................................................................................... 8
Figure 2.1 Panel PC front view .................................................... 8
Figure 2.2 Panel PC rear view..................................................... 8
Figure 2.3 Panel PC underside with I/O ...................................... 9
2.2 Installation Procedures.............................................................................. 9
2.2.1 Memory Card Installation .............................................................. 9
Figure 2.4 Retention screws on rear cover.................................. 9
Figure 2.5 Memory card installation........................................... 10
Figure 2.6 Thermal pad placed on the memory card................. 10
2.2.2 HDD Installation .......................................................................... 11
Figure 2.7 Retention screws on HDD bracket ........................... 11
Figure 2.8 HDD module bracket ................................................ 11
Figure 2.9 SATA cable connected to SATA HDD...................... 11
Figure 2.10Secure SATA HDD with screws ............................... 12
Figure 2.11SATA HDD connected to the mainboard.................. 12
2.2.3 mSATA Installation ..................................................................... 12
Figure 2.12mSATA module installation ...................................... 12
2.2.4 Wireless LAN Card Installation ................................................... 13
Figure 2.13Installing the wireless LAN card ............................... 13
Figure 2.14Hexagonal screw location......................................... 13
Figure 2.15Full-size mini PCIe LAN antenna cables .................. 14
Figure 2.16Removing plugs for the antennae............................. 14
Figure 2.17Location of external antennae .................................. 14
2.3 Installing TPM ......................................................................................... 15
Figure 2.18Fix TPM card with LVDS cable................................. 15
Figure 2.19Assemble TPM Cable............................................... 15
2.4 Mounting the System .............................................................................. 16
2.4.1 Wall Mounting ............................................................................. 16
Figure 2.20Wall mount plate....................................................... 16
Figure 2.21Screw locations on the rear panel ............................ 17
Figure 2.22Mounting the panel PC on a wall.............................. 17
Figure 2.23Securing the panel PC.............................................. 18
2.4.2 Panel Mounting ........................................................................... 18
Figure 2.24Hook brackets for panel mounting............................ 18
Figure 2.25Hook brackets location ............................................. 19
Figure 2.26Fasten the hook bracket ........................................... 19

PPC-3211SW/3181SW/3151SW User Manual viii
Figure 2.27Panel mount rear view.............................................. 19
2.4.3 Arm Mounting ............................................................................. 20
Figure 2.28Arm mount for panel PC........................................... 20
2.4.4 Stand Mounting........................................................................... 21
Figure 2.29VESA mount screw holes......................................... 21
Figure 2.30Securing the VESA mount base............................... 22
Figure 2.31Securing the VESA mount bracket........................... 22
Figure 2.32Securing the stand mount hinge cover..................... 23
Figure 2.33Completed stand mount ........................................... 23
Chapter 3 Jumper Settings................................ 25
3.1 Motherboard Layout................................................................................ 26
Figure 3.1 Motherboard layout diagram .................................... 26
3.2 Internal Jumpers and Connectors........................................................... 27
3.2.1 Touch Power Select.................................................................... 27
3.2.2 LVDS PWM Power Select Jumper ............................................. 27
3.2.3 LVDS Enable Power Select Jumper ........................................... 28
3.2.4 RTC Select ................................................................................. 28
3.2.5 COM1 Pin 9 Power Select .......................................................... 28
3.2.6 ATX/AT Select ............................................................................ 29
3.2.7 SW1 Panel ID Select .................................................................. 29
Table 3.1: SW1 Panel ID Select................................................ 29
Figure 3.2 ................................................................................. 29
3.3 External COM Ports and Pin Definitions ................................................. 29
Figure 3.3 Location of COM1 and COM2 ports ......................... 29
Chapter 4 Software Setup.................................. 31
4.1 Driver Installation .................................................................................... 32
4.2 BIOS Setup Program .............................................................................. 32
4.2.1 Entering BIOS Setup .................................................................. 32
4.2.2 Adjustment of LCD Brightness.................................................... 33
4.2.3 COM2 Mode Selection (RS232/RS422/RS485) ......................... 36
4.2.4 BIOS AT and ATX Setup ............................................................ 38
4.2.5 Wake-on-LAN ............................................................................. 39
4.2.6 SATA Mode Selection................................................................. 41
4.2.7 Boot Options ............................................................................... 42
4.2.8 TPM Setup.................................................................................. 43
Appendix A BSMI RoHS ........................................ 45
A.1 BSMI RoHS............................................................................................. 46
Appendix B China RoHS ....................................... 47
B.1 China RoHS ............................................................................................ 48
Appendix C Watchdog Program Example ........... 49
C.1 Watchdog Program Example .................................................................. 50

Chapter 1
1General Information
This chapter provides general
information regarding PPC-
3211SW/3181SW/3151SW.
Introduction
Specifications
Dimensions

PPC-3211SW/3181SW/3151SW User Manual 2
1.1 Introduction
Advantech's PPC-3211SW/3181SW/3151SW is an all-in-one light panel PC with a
wide format 21.5"/18.5"/15.6" full HD LCD. Powered by an Intel® 6th Gen Core™ i
processor, PPC-3211SW/3181SW/3151SW provides good performance and optimal
memory, graphics and peripheral I/O support in a compact, fanless, embedded sys-
tem. With a high durability design, PPC-3211SW/3181SW/3151SW adopts a flat
touch screen with IP65 front panel protection, die-cast AI alloy in an aesthetic enclo-
sure. It’s ideal for easy and simple integration into various applications.
1.2 Key Features
Robust IP65-rated true-flat color TFT LCD
Ultra-thin fanless design with solid aluminum alloy enclosure
Intel 6th Gen Core i CPU with fanless design
1 x SO-DIMM, DDR4 1866/2133, Max 16GB (1.2V)
1 x Full-size mini PCIe card slot
2 x USB 3.0 port
Supports SATA 6Gb/s interface for 2.5” SATA storage
Optional mini PCIe 802.11b/g/n wireless module
1.3 Front Panel
The PPC-3211SW/3181SW/3151SW front panel is a true-flat color TFT LCD touch-
screen with Projected Capacitive Multi-Touch. The front panel is IP65 rated for dust
and water tolerance (Figure 1.1).
Figure 1.1 front panel
Aluminium Frame
Touch Screen
LED Indicator
for Power

3 PPC-3211SW/3181SW/3151SW User Manual
Chapter 1 General Information
1.4 Rear Panel
The PPC-3211SW/3181SW/3151SW rear panel features four VESA mount (100 x
100 mm) holes located below figure 1.2.
Figure 1.2 rear panel
1.5 Panel Underside
The system I/O located at the panel underside (Figures 1.3) are listed below.
1 x Power input connector
1 x Power switch
1 x RS-232 connector (COM1)
1 x RS-232/422/485 connector (COM2)
2 x RJ45 GbE
2 x USB 3.0
2 x USB 2.0
1 x HDMI
Figure 1.3 Panel PC underside

PPC-3211SW/3181SW/3151SW User Manual 4
1.6 Dimensions
Figure 1.4 PPC-3211SW dimensions
Figure 1.5 PPC-3181SW dimensions
Figure 1.6 PPC-3151SW dimensions
558.40 100
62.25
30.75 349.80
100
341.17
549.77
488
309
61.70
30.20
477.7
100
298.7
100

5 PPC-3211SW/3181SW/3151SW User Manual
Chapter 1 General Information
1.7 Specifications
Product PPC-3211SW-
P65A
PPC-3181SW-
P65A
PPC-3151SW-
P65A
LCD Display 21.5" 18.5" 15.6"
Display Type 21.5" TFT LCD
(LED backlight)
18.5" TFT LCD
(LED backlight)
15.6" TFT LCD
(LED backlight)
Resolution Max. 1920 x 1080 1366 x 768 1920 x 1080
Brightness 300 cd/m2 450 cd/m2 450 cd/m2
Active Area 476.6(H) x 268.1(V) 409.8(H) x 230.4(V) 344.2(H) x 193.5(V)
Viewing Angle 89 (Left), 89 (Right),
89 (Up), 89 (bottom)
85 (Left), 85 (Right),
80 (Up), 80 (bottom)
85 (Left), 85 (Right),
85 (Up), 85 (bottom)
Contrast 5000 1000 800
Backlight Lifetime 50, 000 hr (Min.) 50, 000 hr (Min.) 50, 000 hr (Min.)
Touchscreen type Projected capacitive
Light Transmis-
sion 90 % ± 3 % 90 % ± 3 % 90 % ± 2 %
Controller USB interface
CPU 6th gen Intel® Core™ i5-6300U dual core (i7-6500U/i3-6100U
optional)
Memory "1 x SODIMM, DDR4 1866/2133 MHz(max. 16 GB) (1.2V)
Storage "1 x 2.5"" SATA bay; 1 x M.2 bay
Network (LAN) 2 x 10/100/1000 Mbps Ethernet (Intel® I211-AT; Intel® I219LM)
I/O Ports RS-232 x 1, RS-232/422/485 x 1 (adjustable through BIOS) USB
3.0 x 2, USB 2.0 x 2 HDMI x 1
Expansion 1 x Full-size mini PCIe slot
Watchdog Timer 255 timer levels, set up by software
Speaker 2 x 1W
OS Support Microsoft® Windows 7/8.1/10 (32/64-bit), WES7, Linux
Power Supply 12 - 24 Vdc
Power Consump-
tion 75W 65W 60W
Operating Temper-
ature
0 ~ 50 °C (32 ~ 122 °F) with SSD; 0 ~ 45 °C (32 ~ 113 ° F) with
HDD (HDD test condition: the SPEC of HDD
Storage Tempera-
ture -20 ~ 60 °C (-4 ~ 140 °F)
Relative Humidity 10 ~ 95% @ 40°C (non-condensing)
Shock Operating 10 G Peak Acceleration (11 ms Duration), Follows IEC
60068-2-27

PPC-3211SW/3181SW/3151SW User Manual 6
1.8 Ordering Information
Vibration Operating random vibration test, 5 ~ 500Hz, 1Grms with
HDD;2Grms with SSD, following IEC 60068-2-64
Safety and EMC Safety: CB, UL, CCC, BSMI
EMC: CE, FCC Class B, BSMI
Dimensions
558.40 x 349.80 x
62.20mm (21.98 x
13.77 x 2.45 in)
488.00 x 309.00 x
61.70 mm (19.21 x
12.16 x 2.43 in)
419.70 x 269.00 x
62.10mm (16.52 x
10.59 x 2.44 in)
Weight 6.8 kg (14.9 lb) 5.7 kg (12.56 lb) 4.84kg (10.67 lb)
Note! The test conditions for the power consumption values provided above
were as follows:
Memory: 16G DDR4 2400
HDD: 64G SSD
OS: Windows 7 (64bit)
Software: Burn In Test 8.1
Part Number Description Image
PPC-3211SW-P65A
PPC-3181SW-P65A
PPC-3151SW-P65A
Panel PC with Intel® 6th Core i proces-
sor
96PSA-A90W19OT-3 Power adapter 100 ~ 240 VDC, 90 W,
19V
PPC-WLAN-C1E Wi-Fi module with antenna
PPC-ARM-A03 Arm mount VESA standard
PPC-174T-WL-MTE Wall mount kit
PPC-Stand-A1E Stand kit

Chapter 2
2System Installation
and Setup
Quick System Tour
Memory Card Installation
HDD Installation
mSATA Installation
Wireless LAN Card Installation
TPM installation
Mounting the System

PPC-3211SW/3181SW/3151SW User Manual 8
2.1 Quick System Tour
Before setting up the panel PC, take a moment to identify the locations of the device-
controls, drives, connectors, and ports (as shown in Figure 2.3). When placed
upright, the PPC-3211SW/3181SW/3151SW front panel should appear as shown in
Figure 2.1. Since PPC-3211SW/3181SW/3151SW are series models, the following
photos in the manual are PPC-3211SW examples.
Figure 2.1 Panel PC front view
1. Power status indicator, power-up:blue, stand by: orange
Figure 2.2 Panel PC rear view
1. Speaker
1
1
1

9 PPC-3211SW/3181SW/3151SW User Manual
Chapter 2 System Installation and Setup
Figure 2.3 Panel PC underside with I/O
A. 2 x LAN
B. 1 x HDMI
C. 2 x USB 3.0
D. 2 x USB 2.0
E. COM2: RS-232/422/485
F. COM1: RS-232
G. DC- I n
H. Power Button
2.2 Installation Procedures
When installing system hardware, adhere to the following order:
1. Install the memory card
2. Install SATA HDD or mSATA storage devices
3. Install peripheral devices
4. Mount the panel PC
5. Configure the system
2.2.1 Memory Card Installation
1. Remove four screws shown in red circle, then remove the six screws shown in
the green circle and finally remove the rear cover.
Figure 2.4 Retention screws on rear cover

PPC-3211SW/3181SW/3151SW User Manual 10
2. Insert the memory card into the corresponding slot on the main board (see the
area marked in red in Figure 2.5). Then place the memory thermal pad provided
in the accessory box on top of the memory card (Figure 2.6).
Figure 2.5 Memory card installation
Figure 2.6 Thermal pad placed on the memory card
Warning! Ensure that the thermal pad (provided in the accessory box) is placed
on top of the CPU & memory card, as shown in Figure 2.6.
Assurez-vous que le tampon thermique (fourni dans la boîte d'acces-
soires) est placé sur la carte mémoire, comme illustré à la Figure 2.6.
Note! The second disassembly and assembly needs to replace the CPU ther-
mal pad.

11 PPC-3211SW/3181SW/3151SW User Manual
Chapter 2 System Installation and Setup
2.2.2 HDD Installation
1. Remove the four retention screws on the HDD bracket (Figures 2.7 and 2.8).
Figure 2.7 Retention screws on HDD bracket
Figure 2.8 HDD module bracket
2. Connect the SATA cable provided in the accessory box to the SATA HDD mod-
ule (Figure 2.9).
Figure 2.9 SATA cable connected to SATA HDD

PPC-3211SW/3181SW/3151SW User Manual 12
3. Using the four screws provided in the accessory box, affix the SATA HDD mod-
ule to the HDD bracket (Figure 2.10).
Figure 2.10 Secure SATA HDD with screws
4. Affix the SATA HDD bracket to the main board. Tie the SATA power cable in
place and then plug the cable into the corresponding connector on the mother-
board (Figure 2.11).
Figure 2.11 SATA HDD connected to the mainboard
2.2.3 mSATA Installation
1. Insert the mSATA card into the socket. Secure the card in place using two
screws provided in the accessory box (Figure 2.12).
Figure 2.12 mSATA module installation