Advantech POC-WP21 Series User manual

User Manual
POC-WP21 Series
Point-of-Care Terminal with
Intel® Core™ i7/i5/i3 and
Celeron Processor, and a 21.5"
TFT LCD

POC-WP21 Series User Manual ii
Instructions for the User
The document combines text and illustrations, providing a comprehensive overview
of the system. The information is presented as a sequential series of actions, allow-
ing the user to learn directly how to use the device.
The text provides explanations and instructs the user step-by-step in the practical
use of the product, with short, clear instructions in an easy-to-follow sequence.
Definitions
Safety Instructions
1. Strictly follow these Instructions for Use; please read these safety instructions
carefully.
2. Please keep this User Manual for later reference; any use of the product
requires full understanding and strict observation of all portions of these instruc-
tions. Observe all WARNINGS and CAUTIONS as rendered throughout this
manual and on labels on the equipment.
3. Repair of the device may only be carried out by trained service personnel.
Advantech recommends that a service contract be obtained with Advantech
Service and that all repairs also be carried out by them. Otherwise the correct
functioning of the device may be compromised.
Part No. 2008WP2100 Edition 1
Printed in China Feb 2017
Warning! A WARNING statement provides important information about a poten-
tially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution! A CAUTION statement provides important information about a poten-
tially hazardous situation which, if not avoided, may result in minor or
moderate injury to the user or patient or in damage to the equipment or
other property.
Note! A NOTE provides additional information intended to avoid inconve-
niences during operation.
Warning! Because of the danger of electric shock, never remove the cover of a
device while it is in operation or connected to a power outlet.

iii POC-WP21 Series User Manual
4. If one of the following situations arises, have the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
5. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning and keep this equip-
ment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage. For plug-in equipment, the power outlet socket must
be located near the equipment and must be easily accessible.
7. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet. Position the power cord so that people cannot
step on it. Do not place anything over the power cord. If the equipment is not
used for a long time, disconnect it from the power source to avoid damage by
transient over voltage.
8. If your computer does not keep the correct time or the BIOS configuration has
been reset to default, the battery may have no charge.
Caution! To avoid short-circuiting and otherwise damaging the device, do not
allow fluids to come in contact with the device. If fluids are accidentally
spilled on the equipment, remove the affected unit from service as soon
as possible and contact the service personnel to verify that patient
safety is not compromised.
Caution! To prevent overheating, do not cover the openings or place the device in
direct sunlight or near radiant heaters.
Caution! Do not leave this equipment in an uncontrolled environment where the
storage temperature is below -20° C (-4° F) or above 60° C (140° F).
This may damage the equipment.
Caution! Do not replace battery yourself. Please contact a qualified technician or
your retailer.
The computer is provided with a battery-powered, real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
Caution! The battery charging indicator is not included with this device. It will be
added to the finished system assembly and be shown with the com-
pleted system.

POC-WP21 Series User Manual iv
9. Improper installation of VESA mounting can result in serious personal injury!
VESA mount installation should be operated by professional technician, please
contact the service technician or your retailer if you need this service. The detail
operating procedure is specified in Appendix A.
10. Classification:
1). Supply Class I adapter
2). No applied part
3). IPX1
4). Continuous Operation
5). Not AP or APG category
11. Environmental protection: follow national requirements to dispose of unit.
12. Maintenance: to properly maintain and clean the surfaces, use only the
approved products or clean with a dry applicator.
13. Make sure the user does not allow contact between SIP/SOPs and the patient
at the same time.
14. When networking with electrical devices, the operator is responsible for ensur-
ing that the resulting system meets the requirements set forth by the following
standards:
–EN 60601-1 (IEC 60601-1)
Medical electrical equipment
Part 1: General requirements for safety
–EN 60601-1-1 (IEC 60601-1-1)
Medical electrical equipment
Part 1-1: General requirements for safety
Collateral standard: Safety requirements for Medical electrical systems
–EN 60601-1-2 (IEC 60601-1-2)
Medical electrical equipment
Part 1-2: General requirements for safety
Collateral standard: Electromagnetic compatibility; Requirements and tests
15. Accessory equipment connected to analog and digital interfaces must be in
compliance with the respective nationally harmonized IEC standards (i.e. IEC
60950 for data processing equipment, IEC 60065 for video equipment, IEC
61010-1 for laboratory equipment, and IEC 60601-1 for medical equipment.)
Furthermore all configurations shall comply with the system standard IEC
60601-1-1. Anyone who connects additional equipment to the signal input part
or signal output part is configuring a medical system, and is therefore, responsi-
ble that the system complies with the requirements of the system standard IEC
60601-1-1. The unit is for exclusive interconnection with IEC 60601-1 certified
equipment in the patient environment and IEC 60XXX certified equipment out-
side of the patient environment. If in doubt, consult the technical services
department or your local representative.
Warning! This device is not suitable for use in the presence of flammable anes-
thetic mixture with air, oxygen, nitrous oxide, or for life support systems.
Caution! When servicing the device, always use replacement parts that are quali-
fied to Advantech standards. Advantech Digital Healthcare cannot war-
rant or endorse the safe performance of third-party replacement parts
for use with our medical device.

v POC-WP21 Series User Manual
16. Grounding reliability can only be achieved when the equipment is connected to
an equivalent receptacle marked "Hospital Only" or "Hospital Grade".
17. Use a power cord that matches the voltage of the power outlet, which has been
approved and complies with the safety standard of your particular country.
18. “WARNING - Do not modify this equipment without authorization of the manu-
facturer.”
19. “WARNING – To avoid risk of electric shock, this equipment must only be con-
nected to a supply mains with protective earth.
Explanation of Graphical Symbols
Caution! Use suitable mounting apparatus to avoid risk of injury.
Note! Environmental protection
Follow national requirements to dispose of unit.
IEC 60878 and ISO 3864-B.3.6 : Warning: dangerous voltage
ISO 7000-0434 : Caution, consult ACCOMPANYING DOCUMENTS.
ISO 7000-1641 : Follow operating instructions or consult instructions for
use.
IEC 60417 -5009 : STAND-BY.
IEC 60417-5031 : Direct current.
IEC 60417-5021 : Equipotentiality.

POC-WP21 Series User Manual vi
Disposing of Old Products
Within the European Union
FCC Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interfer-
ence when the equipment is operated in a residential environment. This equipment
generates, uses and can radiate radio frequency energy. If not installed and used in
accordance with this user manual, it may cause harmful interference to radio commu-
nications.
Note that even when this equipment is installed and used in accordance with this
user manual, there is still no guarantee that interference will not occur. If this equip-
ment is believed to be causing harmful interference to radio or television reception,
this can be determined by turning the equipment on and off. If interference is occur-
ring, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment to a power outlet on a circuit different from that to which
the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
EU-wide legislation, as implemented in each member state,
requires that waste electrical and electronic products carrying the
mark shown at left must be disposed of separately from normal
household waste. This includes monitors and electrical accesso-
ries, such as signal cables or power cords. When you need to dis-
pose of your display products, please follow the guidance of your
local authority, or ask the shop where you purchased the product, or
if applicable, follow any agreements made between you and the
provider.
The mark on electrical and electronic products only applies to the
current European Union Member States.
Warning! Any changes or modifications made to the equipment which are not
expressly approved by the relevant standard’s authority could void your
authority to operate the equipment.

vii POC-WP21 Series User Manual
List of Accessories
Before installing your Point-of-Care Terminal, ensure that the following materials
have been received:
POC-WP21 series Point-of-Care Terminal
Accessories for POC-WP21 series
CD-ROM disc-"Drivers, User's manual and Utilities"
Mounting kits and packet of screws.
VESA mounting note x1
China RoHs note x1
Additional Information and Assistance
Contact your distributor, sales representative, or Advantech's customer service cen-
ter for technical support if you need additional assistance. Please have the following
information ready before you call:
Product name and serial number
Description of your peripheral attachments
Description of your software (operating system, version, application software,
etc.)
A complete description of the problem
The exact wording of any error messages
This equipment is a source of electromagnetic waves. Before use please, make
sure that there are not EMI sensitive devices in its surrounding which may mal-
function therefore.
Environmental protection
Follow national requirements to dispose of unit.
Manufacturer:
Advantech Co., Ltd.
No.1, Alley 20, Lane 26, Rueiguang Road Neihu District, Taipei,
Taiwan 114, R.O.C.
TEL: [phone]
Distributed in Europe by:
Advantech Europe GmbH Kolberger Straße 7
D-40599 Düsseldorf, Germany
Tel: [phone]
Fax: [phone]
Visit the Advantech websites at www.advantech.com or www.advantech.com.tw if
you need more information.
Warning! No user serviceable parts inside; refer servicing to qualified personnel.
Only the accessories indicated on the list of accessories above have
been tested and approved to be used with the device. Accordingly it is
strongly recommended that only these accessories be used in conjunc-
tion with the specific device. Otherwise the correct functioning of the
device may be compromised.

POC-WP21 Series User Manual viii

ix POC-WP21 Series User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications ............................................................................................ 2
1.3 Dimensions ............................................................................................... 4
Figure 1.1 Dimensions of the POC-WP21 Series........................ 4
Figure 1.2 VESA Mounting of the POC-WP21 Series ................. 4
Figure 1.3 POC-WP21 Series Front Panel .................................. 5
1.3.1 Optional Modules .......................................................................... 5
1.3.2 Cleaning and Disinfecting ............................................................. 5
Chapter 2 System Setup.......................................7
2.1 A Quick Tour of the POC-WP21 Series .................................................... 8
2.1.1 Front View..................................................................................... 8
Figure 2.1 Front View of the Point-of-Care Terminal ................... 8
2.1.2 Rear View ..................................................................................... 8
Figure 2.2 Rear view of the Point-of-Care Terminal .................... 9
Figure 2.3 Rear view of Multi I/O ports ........................................ 9
2.2 Installation Procedures............................................................................ 10
2.2.1 Connecting the Power Cord........................................................ 10
Figure 2.4 Connecting the Power Cord ..................................... 10
2.2.2 Connecting the Ground Pin......................................................... 10
Figure 2.5 POC-WP21 SERIES Equipotential Terminal Pin...... 10
Figure 2.6 Grounding cable with connector ............................... 11
2.3 Running the BIOS Setup Program .......................................................... 11
2.4 Installing System Software...................................................................... 11
2.5 Installing the Drivers................................................................................ 12
2.6 Trouble Shooting..................................................................................... 12
Chapter 3 Operation and Safety Information....17
3.1 General Safety Guide.............................................................................. 18
3.2 Protecting Your Optical Drive.................................................................. 18
3.3 Thermal ................................................................................................... 18
3.4 Disconnect the Power ............................................................................. 19
Appendix A Install VESA Mounting ......................21
A.1 Install VESA Mounting ............................................................................ 22

POC-WP21 Series User Manual x

Chapter 1
1General Information

POC-WP21 Series User Manual 2
1.1 Introduction
The POC-WP21 series is a multimedia Intel® Core™ i7 or i5 processor series
designed for mobile computing as a Point-of-Care terminal (POC.) It is a PC-based
system with 21.5" wide screen TFT LCD display, single VGA port, HDMI out, dual on-
board 10/ 100/1000 PCI-E Ethernet controllers, and one LAN port. It supports the
Intel AMT9.5 function, has dual COM ports, quad USB 2.0 ports and a 24-bit stereo
audio controller. With an optional 2.5" SATA drive, the POC-WP21 series is a user-
friendly computer. For system integrators, this highly integrated multimedia system
lets you easily build a Point-of-Care Terminal into your applications. The POC-WP21
series makes it an ideal and safe point-of-care solution for patients and hospital prac-
titioners. The POC-WP21 series is specially designed to resist spills and water dam-
age, and ensures dust resistance with its protected LCD and sealed ports. The POC-
WP21 series is a reliable solution to your application's processing requirements.
Intended use - The POC-WP21 series is intended to serve as a Point-of-Care termi-
nal (POC) for integration with hospital systems. POC-WP21 series is designed for
general purpose medical computing in the hospital environment, for data collection
and for displaying information. It should not be used as a life-support system.
The latest version of this user manual is available for download from
http://support.advantech.com.tw/support/
1.2 Specifications
Computing
System
CPU
Intel® Core™ i7-6600U Processor
(4M Cache, up to 3.40 GHz)
Intel® Core™ i5-6300U Processor
(3M Cache, up to 3.00 GHz)
Intel® Core™ i3-6100U Processor
(3M Cache, 2.30 GHz)
Intel® Celeron® Processor 3955U
(2M Cache, 2.00 GHz)
Memory DDR4-1866/2133 SODIMM (up to 32GB)
Graphics Controller Intel HD Graphics 520/510
Display
Display Size 21.5" wide TFT color LCD (16:9)
Type IPS
Max. Resolution 1920 x 1080 (H x V)
Max. Colors 16.7 M colors (6-bits+A-FRC)
Pixel Pitch (um) 247.5 x 247.5
Viewing Angle 178/178°
Luminance 250 cd/m2
Backlight LED
LCD MTBF 30,000 Hours
Contrast Ratio 1000 : 1
Expansion Slot Mini PCIe 2 (1 x full-size, 1 half-size)
PCIe 1 x PCIe (x4)

3 POC-WP21 Series User Manual
Chapter 1 General Information
I/O Ports (Rear)
Serial Ports 2 x RS-232/422/485 (isolated) serial port
USB Ports 2 x USB 3.0, 2 x USB 2.0
Audio 2 (1.5W)
LAN 2 x Gigabit Ethernet (isolated) interfaces (RJ-45)
HDMI 1 x HDMI out
Displayport 1 x Displayport out
Power Supply Input Voltage 100V ac - 240V ac, 47Hz to 63Hz, Maximum
output power 150W
Output Voltage 12.0 V ± 2%, 0A to 8.30A (at convection)
Certification IEC 60601-1/60601-1-2, RoHS, UL-CSA (NRTL), C and US
Environment
Temperature Operating: 0°C ~ +40°C
Storage: -20°C ~ + 60°C
Humidity Operating: 10% ~ 90%@40°C non-condensed
Storage: 5% ~ 95%@40°C non-condensed
Shock Resistance 20G peak acceleration (11ms duration)
Pressure
700-1013 hPa (Operation)
700-1013 hPa (Storage)
700-1013 hPa (Transportation)
Physical
Characteristics
Dimensions
(W x D x H) 550 x 360 x 65 mm (21.65" x 14.17" x 2.56")
Weight
(Bare system) 6.9 kg (15.2 lb)
VESA Mount 100x100, 75x75
Optional
Configuration
Operating System Windows 7/Windows 8.1 Industry Pro/Windows
10 IoT
Memory Up to 32GB DDR4 SODIMM x 2
Storage 2.5" SATA HDD(65 degree)/SSD, mini-PCIe
mSATA
WLAN Dual-band (2.4/5GHz) 802.11n 2Tx/2Rx WiFi
Bluetooth 4.0
RFID 13.56MHz, ISO-15693, ISO-14443A, ISO-
14443B
PCIe Card Dual LAN, Firewire, RS-232
Touch Panel 21.6" Flat Resistive, AR
21.6'' PCTSP-GG, AR

POC-WP21 Series User Manual 4
1.3 Dimensions
Dimensions: 550 x 360 x 65 mm (Unit: mm)
Figure 1.1 Dimensions of the POC-WP21 series
VESA Mounting: 75 x 75 mm; 100x100 mm
Please use M4x12L (Maximum) screw.
Figure 1.2 VESA Mounting of the POC-WP21 series
Warning! Use suitable mounting apparatus to avoid risk of injury.

5 POC-WP21 Series User Manual
Chapter 1 General Information
Figure 1.3 POC-WP21 series Front Panel
1.3.1 Optional Modules
Memory: Up to 32GB DDR4 SODIMM x 2
2.5" SATA HDD(65 degree)/SSD, mini-PCIe mSATA
Touchscreen: Analog resistive / Projected Capacitive
Dual-band (2.4/5GHz) 802.11n 2Tx/2Rx WiFi
Blutooth 4.0
RFID 13.56MHz, ISO-15693, ISO-14443A, ISO-14443B
PCIe Card: Dual LAN, Firewire, RS-232
1.3.2 Cleaning and Disinfecting
During normal use of the POC (Point-of-Care Terminal) the device may become dirty
and should be regularly cleaned.
Steps:
1. Prepare cleaning agent per manufacturer's instructions or hospital protocol.
2. Wipe the POC with a clean cloth that has been moistened in the cleaning solution.
3. Wipe thoroughly with a clean cloth.
Caution!  Do not immerse or rinse the POC or its peripherals. If you acciden-
tally spill liquid on the device, disconnect the unit from the power
source. Contact your IT support department regarding the contin-
ued safety of the unit before placing it back in operation-Do not
spray cleaning agent on the chassis.
 Do not use disinfectants that contain phenol.
 Do not autoclave or clean the POC or its peripherals with strong
aromatic, chlorinated, ketone, either, or ether solvents, sharp tools
or abrasives. Never immerse electrical connectors in water or other
liquids.

POC-WP21 Series User Manual 6

Chapter 2
2System Setup

POC-WP21 Series User Manual 8
2.1 A Quick Tour of the POC-WP21 Series
Before you start to set up the POC-WP21 series, take a moment to become familiar
with the locations and purposes of the controls, drives, connections and ports, which
are illustrated in the figures below.
When you place the POC-WP21 series upright on the desktop, its front panel
appears as shown in Figure 2.1.
2.1.1 Front View
Figure 2.1 Front View of the Point-of-Care Terminal
Front Bezel View
(1) LCD panel will touch screen module.
(2) Power symbol w/ indicator light.
2.1.2 Rear View
When you turn the Point-of-Care Terminal around and look at its rear cover, the
sunken I/O section is at the bottom of the panel PC, as shown in Figure 2.3 and Fig-
ure 2.4 (zoom view). (The I/O section includes various I/O ports, including serial
ports, VGA, HDMI, Ethernet port, USB ports and so on.)
(1)
(2)

9 POC-WP21 Series User Manual
Chapter 2 System Setup
Figure 2.2 Rear view of the Point-of-Care Terminal
Figure 2.3 Rear view of Multi I/O ports
Note! Equipotential terminals need a link to hospital ground/earth system
before the system boots to protect operator and system.
(1)

POC-WP21 Series User Manual 10
2.2 Installation Procedures
2.2.1 Connecting the Power Cord
The POC-WP21 series can only be powered by AC in. Be sure to always handle the
power cords by holding the plug ends only.
Follow these procedures in order:
1. Connect the female end of the power cord to the system.
2. Connect the 3-pin male plug of the power cord to an electrical outlet.
Figure 2.4 Connecting the Power Cord
2.2.2 Connecting the Ground Pin
1. System ready and find the Equipotential Terminal on rear side of POC.
An Equipotential Terminal is provide to optionally connect to a hospital ground/
earth system
Figure 2.5 POC-WP21 Series Equipotential Terminal Pin