Advantech UPOS-211 User manual

User Manual
UPOS-211
Intel® Celeron®J1900/Core™ i5
6300U/Core™ i3 6100U/Celeron®
3955U Processor-based
Ubiquitous POS with 15" TFT
LCD

UPOS-211 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2017
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The infor-
mation provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
of the rights of third parties that may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows is registered trademark of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants the original purchaser that all of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Under the terms of
this warranty, Advantech assumes no liability as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced free of charge during the warranty period. For out-of-
warranty repairs, customers will be billed the cost of replacement materials, service
time, and freight. Please consult your dealer for more details.
If you suspect your product is defective, follow the steps outlined below.
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages that are displayed when the
problem occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any relevant information to hand.
3. If your product is diagnosed as defective, obtain a return merchandize authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and a proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5. Write the RMA number clearly on the outside and ship the package prepaid to
your dealer.
Part No. 2008211D10 Edition 1
Printed in China October 2017

iii UPOS-211 User Manual
Warnings, Cautions, and Notes
Document Feedback
To assist us in improving this manual, we welcome any comments and constructive
criticisms. Please send all feedback in writing to [e-mail]
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before calling:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software, etc.)
–Comprehensive description of the problem
–The exact wording of any error messages
Packing List
Before setting up the system, check that the items listed below are included in the
shipment and in good condition.
UPOS-211 Series
–Warranty card
–Adaptor
–User manual
–2 x COM Cable
–1 x HDD Bracket
If any of these items are missing or damaged, please contact your distributor or sales
representative immediately.
Warning! Warnings indicate conditions that if not observed, can cause personal
injury!
Caution! Cautions are included to help prevent hardware damage or data losses.
For example,
“New batteries are at risk of exploding if incorrectly installed. Do not
attempt to recharge, force open, or heat the battery. Replace the battery
only with the same or equivalent type recommended by the manufac-
turer. Discard used batteries according to the manufacturer's instruc-
tions.”
Note! Notes provide additional optional information.

UPOS-211 User Manual iv
Safety Instructions
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect this equipment from all AC outlets before cleaning. Use only a damp
cloth to clean. Do not use liquid or spray detergents.
4. For pluggable equipment, the power outlet socket must be located near the
equipment and easily accessible.
5. Protect this equipment from humidity.
6. Place this equipment on a reliable surface during installation. Dropping or letting
the device fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. Do not cover the openings.
8. Ensure the voltage is correct before connecting the equipment to a power outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If unused for a long time, disconnect the equipment from the power source to
avoid damage from transient overvoltage.
12. Never pour liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations occurs, have the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning, or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. Do not store this equipment in an environment where the temperature fluctuates
below -20 °C (-4 °F) or above 60 °C (140 °F) as this may cause damage. The
equipment should be stored in a controlled environment.
16. Batteries are at risk of exploding if incorrectly installed. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used bat-
teries according to the manufacturer’s instructions.
The sound pressure level at the operator position does not exceed 70 dB (A) in
accordance with IEC 704-1:1982.
DISCLAIMER: These instructions are provided according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

v UPOS-211 User Manual
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage.
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Disconnect power before making any configuration changes. The sudden rush
of power as you connect a jumper or install a card may damage sensitive elec-
tronic components.

UPOS-211 User Manual vi

vii UPOS-211 User Manual
Contents
Chapter 1 General Information ............................1
1.1 Introduction ............................................................................................... 2
1.2 Specifications ............................................................................................ 2
1.2.1 General Specifications .................................................................. 2
1.2.2 Environmental Specifications........................................................ 2
1.2.3 Touch Screen................................................................................ 2
1.2.4 LCD Specifications........................................................................ 3
1.3 Dimensions ............................................................................................... 3
Chapter 2 System Setup.......................................5
2.1 Quick Tour of the Device........................................................................... 6
Figure 2.1 Front view of UPOS-211............................................. 6
Figure 2.2 Rear view of UPOS-211 ............................................. 6
Figure 2.3 IO Connectors of UPOS-211 ...................................... 7
2.2 Installation Procedures.............................................................................. 7
2.2.1 Connecting the Power Cord.......................................................... 7
2.2.2 Connecting the Mouse and Keyboard........................................... 7
2.2.3 Activating the Power Source......................................................... 7
2.3 Installing System Software........................................................................ 8
2.4 Installing the HDD ..................................................................................... 9
2.5 Peripheral Cable Connection & Arrangement ......................................... 14
2.6 How to select Windows 7 ........................................................................ 18
2.7 Jumpers and Connectors ........................................................................ 19
Table 2.1: Jumpers.................................................................... 19
Table 2.2: Connectors ............................................................... 20
2.8 PenMount 6000 Multiple-Monitors set sop.............................................. 21
2.9 Capacitive touch extends display setup .................................................. 23
2.10 Peripheral and base ................................................................................ 25
2.10.1 MSR ............................................................................................ 25
2.10.2 VESA mount ............................................................................... 26
2.10.3 10-inch screen ............................................................................ 27
2.10.4 2nd display.................................................................................. 28
2.10.5 VDF............................................................................................. 31
2.10.6 Barcode scanner......................................................................... 33
2.10.7 Wall mount .................................................................................. 35
Chapter 3 BIOS Setup
(UPOS-211D)37
3.1 Introduction ............................................................................................. 38
3.2 BIOS Setup ............................................................................................. 38
3.2.1 Main Menu .................................................................................. 39
3.2.2 Advanced BIOS Features ........................................................... 40
3.2.3 Configuration Setting .................................................................. 53
3.2.4 Security Configuration Setting .................................................... 58
3.2.5 Boot Configuration ...................................................................... 59
3.2.6 Save & Exit Configuration Setting............................................... 60
Chapter 4 BIOS Setup

UPOS-211 User Manual viii
(UPOS-211F)61
4.1 Introduction ............................................................................................. 62
4.2 BIOS Setup ............................................................................................. 62
4.2.1 Main Menu .................................................................................. 62
4.2.2 Advanced BIOS Features ........................................................... 63
4.2.3 Chipset Configuration Setting ..................................................... 75
4.2.4 Security Configuration Setting .................................................... 79
4.2.5 Boot Configuration ...................................................................... 80
4.2.6 Save & Exit Configuration Setting............................................... 81

Chapter 1
1General Information
This chapter provides basic
information regarding UPOS-211.
Introduction
Specifications
Dimensions

UPOS-211 User Manual 2
1.1 Introduction
UPOS-211 is an all-in-one point-of-sale (POS) system that features a small footprint
and dual-hinge design, making it ideal for countertops and limited-space installations.
Powered by Intel® Celeron®J1900/Core™ i5 6300U/Core™ i3 6100U/Celeron®
3955U processors, UPOS-211 ensures high-performance computing and reliable
data processing, while supporting flexible customization for diverse applications. The
IP65-rated front panel is water and dust resistance. UPOS-211 is a competitive cost,
and energy effective platform built for retail and hospitality.
1.2 Specifications
1.2.1 General Specifications
Dimensions (W x H x D): 354x327x237 mm, stand: 237 x 200 mm
Weight: 5.2 kg (Net Weight) / 6.9 kg (Gross Weight)
Power supply:
–60W (100-240Vac,50-60Hz,1.5A) power adapter
Storage: 1 x 2.5" SATA HDD/SSD connector
CPU: Intel® Celeron®J1900/Core™ i5 6300U/Core™ i3 6100U/Celeron®
3955U processors.
RAM: Support 1 x 204-pin DDR3L 1333 Mhz SO-DIMM, up to 8 GB/ 1 x 260-pin
DDR4 2333 Mhz SO-DIMM, up to 16GB
Serial ports:
–External: 2 x COM RS232 ports via RJ-48 connector,
–Internal: 4 x COM port, COM3 for touch, COM6 no power, COM4, 5 support
5V & 12V by order via box header
USB:
–UPOS-211F: 2xUSB3.0,3xUSB2.0
–UPOS-211D: 1xUSB3.0,4xUSB2.0
Front panel: IP65 sealed front panel with true flat touch screen
Cash drawer: 1 x RJ11
Ethernet: 1 x RJ-45 Gigabit LAN
Display port: 1 x VGA, 1 x DP
Expansion slot: 1 x Mini PCIe (for Wifi or 3G), shared with mini SATA
connector
Audio: 1 x Speaker
LPT port: 1 LPT port (optional)
1.2.2 Environmental Specifications
Operating Temperature: 0 ~ 40 °C (32 ~ 104 °F)
Relative humidity: 10 ~ 90% @ 40 °C (non-condensing)
Shock: 10 G peak acceleration (11 ms duration)
Vibration: 5 ~ 500 Hz 0.5 Grms, random
Certification: CCC, CE, UL, FCC, CB, BSMI
1.2.3 Touch Screen
Type: True Flat, 5-Wire Resistive Touch / Projected CAP Touch
Light Transmission: 80% +/-5% / 80%+/-3%

3 UPOS-211 User Manual
Chapter 1 General Information
1.2.4 LCD Specifications.
Display Type: 15" TFT LCD
Max.Resolution: 1024 x 768
Colors: 262 K
Pixel Pitch (um): 297 (H) x 297 (W)
View Angle: 80° (H) / 70° (V)
Luminance: 250 cd/m2
1.3 Dimensions
Note! The color LCD display installed in the UPOS-211 is high-quality and reli-
able. However, it may contain a few defective pixels which do not
always illuminate. With current technology, it is impossible to completely
eliminate defective pixels. Advantech is actively working to improve the
technology.

UPOS-211 User Manual 4

Chapter 2
2System Setup
This chapter details the system
setup process for UPOS-211.
Quick Tour of the Device
Installation Procedures
Installing System Software
Installing the HDD
Peripheral Cable Connection &
Arrangement
How to select Windows 7
Jumpers and Connectors
PenMount 6000 Multiple-
Monitors set sop
Capacitive touch extend
display set sop
Peripheral and base

UPOS-211 User Manual 6
2.1 Quick Tour of the Device
Before setting up the device, take a moment to familiarize yourself with the functions
of the controls, drivers, connectors, and ports located on the front panel, as illustrated
in the figures below.
Figure 2.1 Front view of UPOS-211
Turn the computer to view the I/O, as shown in Figure 2.2 and 2.3. The I/O interfaces
include serial ports, USB slots, VGA port, Ethernet port, RJ-11, DP, and power inlet.
Figure 2.2 Rear view of UPOS-211

7 UPOS-211 User Manual
Chapter 2 System Setup
Figure 2.3 IO Connectors of UPOS-211
2.2 Installation Procedures
2.2.1 Connecting the Power Cord
This product only supports DC power (12 VDC, max. 60 W). Be sure to hold the plug
end when plugging or unplugging the power cord.
2.2.2 Connecting the Mouse and Keyboard
Connect the mouse and keyboard via the USB ports located in the I/O section at the
rear of the computer.
2.2.3 Activating the Power Source
Verify that the power cord is connected to the power input port of the device. Then
connect the plug end of the power cord to the wall power outlet.

UPOS-211 User Manual 8
2.3 Installing System Software
Recent OS releases include setup programs that load automatically and guide users
through the entire installation process. The steps necessary to install an operating
system on the computer hard drive are explained below.
If necessary, insert the OS CD into the diskette until the release button pops up.
The system BIOS supports bootup directly from the USB-CDROM drive. Users can
insert the OS CD directly into the USB-CDROM drive.
Power on the computer, or reset the system by pressing “Ctrl” + “Alt” + “Del” simulta-
neously.
Select Chipset->OS Selection to install the correct->Operation System Select to
install the correct OS.
After clicking “Save & Exit”, the computer will automatically load the operating system
from the diskette or USB-CDROM drive.
When presented with the opening screen of a setup/installation program, simply fol-
low the onscreen instructions. The setup program guides users through configuring
and installing the hard drive and operating system.
Note! Some distributors and system integrators may have pre-installed system
software before shipping the computer.
Note! The drivers and utilities of UPOS-211 are subject to change without
notice. If in doubt, check Advantech’s website or contact our application
engineers for the latest information regarding drivers and utilities.

9 UPOS-211 User Manual
Chapter 2 System Setup
2.4 Installing the HDD
1. Take the HDD bracket and screws out of the accessory box.
2. Assemble the HDD and fasten the screws.

UPOS-211 User Manual 10
3. Take out the POS system and push the screen upward.

11 UPOS-211 User Manual
Chapter 2 System Setup
4. Remove the plastic cover.
5. Remove the plates.

UPOS-211 User Manual 12
6. Install the HDD and fasten the screws.
7. Replace the plates and fasten the screws.