AEC IST3010 User manual

IST3 Series Trueon-lineUPS
(1-3kVA)
UserManual

ImportantSafety Instructions
True Online 1-3kUPS User Manual I
ImportantSafetyInstructions
Save these instructions
This manualcontainsimportant safetyinstructions.Read allsafetyand operating instructions
before operating theuninterruptiblepower systems (UPS).Adhere toall warnings on the unit
and inthis manual.Followall operating and user instructions. This equipmentcan beoperated
byindividuals without previoustraining.
Maximumload must notexceed thatshownon the UPS rating label.The UPS is designed for
dataprocessingequipment.Ifuncertain,consult your dealer or localrepresentative.
The 1-3kVA@200/208/220/230/240VACisdesigned for usewithathree-wire input (L,N,G).
WARNING
Thebatterycanpresentariskofelectricalshock and high
shortcircuitcurrent.Following precautionsshouldbe
observedbeforereplacing thebattery.
lWear rubber glovesand boots.
lRemoverings,watchesand other metalobjects.
lUsetoolswithinsulated handles.
lDo not lay toolsor other metalobjects on the batteries.
lIf the batteryis damagedinanywayor shows signsofleakage, contactyour local
representativeimmediately.
lDo not disposeofbatteriesinafire.Thebatteriesmayexplode.
lHandle, transport and recyclebatteries inaccordancewithlocalrepresentative.
WARNING
Although theUPS hasbeendesignedand manufacturedto
ensurepersonal safety,improperuse canresultinelectrical
shock orfire.Toensuresafety,observethefollowing
precautions:
lTurn off andunplug theUPS beforecleaningit.
lClean the UPS withadrycloth.Donot useliquidor aerosolcleaners.
lNever block orinsert anyobjects intotheventilation holesor other openings oftheUPS.
lDo not placethe UPS power cord where itmight bedamaged.

Contents
II True Online 1-3k UPSUser Manual
CONTENTS
1.ElectromagneticCompatibility...............................................................................................1
2. Introduction .........................................................................................................................2
3. SystemDescription..............................................................................................................4
3.1Transient Voltage Surge Suppression(TVSS)and EMI/FRIFilters...............................4
3.2Rectifier/Power Factor Correction (PFC) Circuit...........................................................4
3.3Inverter.........................................................................................................................4
3.4BatteryCharger............................................................................................................4
3.5DC-to-DC Converter.....................................................................................................5
3.6Battery.........................................................................................................................5
3.7DynamicBypass ..........................................................................................................5
4. ProductSpecification and performance................................................................................6
4.1ModelDescription........................................................................................................6
4.2Product Specification and Performance........................................................................6
5. Installation...........................................................................................................................6
5.1Unpacking and Inspection............................................................................................8
5.2ConnectInput/OutputPower........................................................................................8
5.3Operating procedure for connectingthe long backup timemodelUPS withthe external
battery................................................................................................................................9
6.Controls and Indicators......................................................................................................11
7.Operation..........................................................................................................................14
7.1Operation Mode.........................................................................................................14
8. Battery maintenance..........................................................................................................15
9.Notesfor batterydisposalandreplacementprocedures....................................................16
9.1BatteryDisposal.........................................................................................................16

Contents
True Online 1-3kUPS User Manual III
9.2BatteryReplacementProcedures...............................................................................16
10.Troubleshooting..............................................................................................................17
10.1Checking UPSstatus................................................................................................17
10.2Adjustthe factorscaused the problem......................................................................17
AnnexA. IntelligentSlot.........................................................................................................21
AnnexB. EPO.......................................................................................................................22
AnnexC. Rated ParametersSetting......................................................................................23

ElectromagneticCompatibility
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1
1.ElectromagneticCompatibility
*Safety
IEC/EN62040-1-1
*EMI
Conducted Emission.........IEC/EN62040-2 ClassA
Radiated Emission............IEC/EN62040-2 ClassA
*EMS
ESD..................................IEC/EN61000-4-2
Level4
RS....................................IEC/EN61000-4-3
Level3
EFT..................................IEC/EN61000-4-4Level4
SURGE............................IEC/EN61000-4-5
Level4
LowFrequencySignals..............:IEC/EN61000-2-2
Warning: Thisisaproductfor commercialand industrialapplicationinthe second
environment-installation restrictions or additionalmeasuresmaybe needed to
prevent disturbances.
NOTICE
Thisisaproductfor restricted sales distribution toinformed partners.Installation restrictions or
additionalmeasures maybeneeded toprevent radiointerference.
Operated the UPSinanindoor enviromentonlyinan ambienttemperature range of
0-40°C(32-104°F). Installitinaclean environment,free frommoisture, flammableliquids,
gasesand corrosivesubstance.
ThisUPS contains no user-serviceableparts except the internalbatterypack.TheUPS on/off
pushbuttonsdo notelectricallyisolateinternalparts. Under nocircumstanceattempttogain
accessinternally, due tothe riskofelectricshock or burn.
Do notcontinue tousethe UPSifthe panelindications are notinaccordancewiththese
operating instructionsor theUPSperformancealtersinuse.Refer allfaulttoyour dealer.
Servicing of batteries shouldbe performedor supervised bypersonnelknowledgeableof
batteriesand theprecautions.Keep unauthorized personnelawayfromthebatteries.Proper
disposalofbatteriesisrequired. Refer toyour locallaws and regulations fordisposal
requirement.
DONOTCONNECTequipmentthatcouldoverload the UPSor demand DC currentfromthe
UPS,forexample: electricdrills,vacuumcleaners, laser printers,hairdryer or anyappliance
using half-waverectification.
Storing magneticmediaontop ofthe UPS mayresultindatalossor corruption.
Turn off andisolatethe UPSbeforecleaningit. Useonlyasoft cloth,never liquidor aerosol
cleaners.

Introduction
2True Online 1-3k UPSUser Manual
2. Introduction
Congratulations onyour choiceofthe uninterruptiblepower system(UPS),the UPS comesin
nominalpower ratings of 1000VA,2000VAand 3000VA.It is designedtoprovide conditioned
powertomicrocomputers and other sensitiveelectronic equipment.
When itisgenerated,alternating currentisclean and stable. However,during transmission and
distribution itmaybe subjecttovoltage sags,spikes andcompletepowerfailure thatmay
interruptcomputer operations,causedataloss and even damage equipment. TheUPS
protects equipmentfromthesedisturbances.
The UPS is acompact,on-line UPS.Anon-line UPScontinuouslyconditionsand regulates its
output voltage, whether utilitypower ispresentor not.Itsuppliesconnected equipment with
clean sinewavepower. Sensitiveelectronic equipment operates best fromsinewavepower.
For easeof use,the UPSfeaturesaLCD displaytoindicateall information for UPS,and
provide kindsoffunction buttons.
1KVA 2KVA/3KVA
Fig1.FrontView
1KVA 2KVA

Introduction
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1 2 3
4
5
6
7
8
9
1 2 3
4
5
6
7
8
11
10 9
3KVA
Fig2.Rear View
RS-232 communicationport.DB9type.
EPO.Shorttoactivate.
Intelligentslot
USB port. Btype.
Inputsurge protectionslot.
Inputsocket. 1KVA:IECC14,2K/3K: IECC20
Network surge protection.
OutputSocket
Externalbatteryport.Optionalfor standard model.
Batteryground
Outputterminal

SystemDescription
4True Online 1-3k UPSUser Manual
3.SystemDescription
3.1Transient VoltageSurge Suppression (TVSS) and EMI/FRI Filters
TheseUPScomponents provide surge protectionand filter bothelectromagnetic interference
(EMI)and radiofrequencyinterference(RFI).They minimizeany surge or interferencepresent
inthe utilitylineand keep thesensitiveequipment protected.
3.2Rectifier/PowerFactorCorrection (PFC) Circuit
Innormaloperation,the rectifier/powerfactor correction (PFC) circuitconverts utilityACpower
toregulated DCpower for useby the inverter whileensuring that thewaveformofthe input
current used bytheUPS is near ideal.Extracting thissinewaveinput current achievestwo
objects:
lThe utilitypower is used as efficiencyaspossiblebytheUPS.
lThe amountofdistortionreflected on the utilityis reduced.
Thisresultsincleaner power being availabletoother devicesinthe building not being
protected bythe UPS.
3.3Inverter
Innormaloperation,the inverter utilizethe DCoutputofthe power factor correction circuit and
inverters itintoprecise,regulated sinewaveACpower. Upon autility powerfailure,the inverter
receivesitsrequired energy fromthe battery through the DC-to-DC converter.Inbothmodes of
operation,the UPSinverter ison-line and continuously generating clean,precise,regulatedAC
output power.
3.4BatteryCharger
The battery charger utilizes energyfromthe utilitypower and preciselyregulatesitto
continuouslyfloatcharge thebatteries. The batteries are beingcharged whenever the UPSis

SystemDescription
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connectedtoutilitypower.
3.5DC-to-DC Converter
The DC-to-DC converter utilizesenergyfromthebattery systemand raisesthe DC voltageto
the optimumoperating voltagefor the inverter.The converter includes boostcircuitwhichis
alsoused asPFC.
3.6Battery
The standard modelincludevalue-regulated, non-spillable,lead acidbatteriesinside. To
maintainbatterydesign life,operatethe UPSinan ambienttemperature of 15-25°C.
3.7DynamicBypass
The UPS provides analternatepathfor utilitypower tothe connectedload inthe unlikelyevent
of aUPS malfunction.Shouldthe UPS haveanoverload, over temperature or anyother failure
condition,the UPS automaticallytransferstheconnected load tobypass.Bypass operation is
indicatedbyan audiblealarmand illuminatedamber Bypass LED.
NOTICE Thebypasspower pathdoes NOTprotect theconnectedequipment from
disturbancesinthe utilitysupply.

Installation
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4.Product Specificationand performance
4.1Model Description
This manualisapplicabletothefollowing models:
L”Model: Longbackup time,
4.2 Product SpecificationandPerformance
1.GeneralSpecification
Model 1K 2K 3K
PowerRating 1000VA/
800W
1000VA/
900W
2000VA/
1600W
2000VA/
1800W
3000VA/
2400W
3000VA/
2700W
Frequency(Hz)
50/60 50/60 50/60
Input
Voltage
110Vac~288Vac
Current
6Amax. 10Amax 16Amax
Battery
Voltage
24VDC
36VDC
48VDC
72VDC
72VDC
96VDC
Numbers
2 3 4 6 6 8
Current
50Amax
35Amax
50Amax
35Amax
50Amax
37Amax
Output
Voltage
200V/208V/220V/230V/240V
Dimension
(WxDxH) mm 144*353*222 190*374*336 190*426* 336
Weight
(kg)
Standard
10 10.5 17 21 22 24.5
Long 5 6 8.5 11 9.5 12
ModelNo. Type
IST3010-IST3020-IST3030 Standard model
IST3010-L IST3020-L IST3030-L Long backupmodel

Installation
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2.ElectricalPerformance
Input
Model Voltage Frequency Power Factor
1-3KVA Single-phase 40-70Hz >0.98(Full load)
3.Operating Environment
Temperature Humidity Altitude Storagetemperature
0°C-40°C <95% <1000m -20°C-70°C
NOTICE IftheUPSisinstalled orused inaplacewherethe altitudeisabovethan 1000m,
the outputpower mustbe derated inuse, pleaserefer tothe following:
Altitude(M)
1000
1500
2000
2500
3000
3500
4000
4500
5000
Derating Power
100%
95%
91%
86%
82%
78%
74%
70%
67%
Output
Voltage
Regulation
Power
Factor
Frequency
tolerance.
Distortion Overload capacity Crest ratio
±1%
0.8lag
or
0.9lag
±0.5%of
normal
THD<3%@Fu
ll Linear Load
THD<6%@Fu
ll nonlinear
load
105%~130%load:
transferstoBypass mod
e
after 1minutes
130%~150%load:
transferstoBypass mode
after 0.5minute
3:1
maximum

Installation
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5. Installation
NOTICE UPSoperation insustained temperature outsidethe rangeof 15-25°C(59°-77°F)
reduces batterylife.
5.1Unpackingand Inspection
1) Unpackthe packagingand checkthepackage contents. Theshipping package contains:
1UPS
1user manual
1RS232 cable
2) Inspect the appearanceofthe UPS tosee ifthere isanydamageduring transportation.
Do notturn onthe unitandnotify the carrier anddealer immediatelyifthere isany
damageor lackingofsomeparts.
5.2Connect Input/Output Power
5.2.1Notes for installation
1) The UPSmustbeinstalled inalocationwithgood ventilation,far awayfromwater,
inflammablegas and corrosiveagents.
2) Ensuretheairventson the frontand rearoftheUPSarenotblockedsoasto
ensure good ventilation.
3) Condensation towater dropsmayoccur iftheUPS isunpackedinaverylow
temperature environment.Inthiscaseitisnecessarytowaituntilthe UPSisfully
dried inside outbefore proceeding installation anduse.Otherwisethere are hazards
of electricshock.
5.2.2Installation
5.2.2.1ConnectingInputand Output Cables
1. Inputcableconnection
The UPS isconnected viathe powerplug,pleaseuseaproper socketwithprotection
againstelectriccurrent, andpayattentiontothecapacityofthesocket:over 10Afor1KVA,
over 16Afor 2KVA and 3KVA.
2.Outputcableconnection
The totaloutput power shall not exceed 1kVA/0.9kW,2kVA/1.8kW,3kVA/2.7kW. Simply
plug the loadpower cabletothe outputsocketofUPStocompleteconnection.
*Exceptfromusingsocketas output,3KVA hasoutputterminalas well for loadwhichcurrentis
over 10A.

Installation
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(a) (b)
Fig.3Outputterminalof3KVA
1). Removethecover of outputterminal
2). UseAWG14wires for terminalwiring configuration asfig.3(a)
3). Pleasecheck ifthewires are securelyaffixed
4). Put backthecover totherear panelasfig.3(b).
5.3Operating procedureforconnecting thelong backuptime modelUPS with
the external battery
Notice: Pleaseconnect the externalbattery atleast40AHwhilethe charge currentis 8A,
at least20AHfor 4A.otherwisemaycausedamage tothe battery.
1.The nominalDCvoltage ofexternalbatterypackis36VDC/1kVA,72VDC/2kVA,
96VDC/3kVA.Connectinseriesthe batteriesofthepacktoensure proper battery
voltage. Toachievelonger backuptime, it is possibletoconnect multi-batterypacks,
but theprincipleof “samevoltage, sametype”shouldbe strictlyfollowed.

Installation
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Fig.4Batteryterminalconnection
2.Takeoutbatterycabledelivered withtheUPS. One endof battery cableisaplugand
the other endhas2open wires.
3.Connect the REDwire tothe “+”terminalofthe battery.Connectthe BLACKwire to
the “-“terminalofthebattery.
Notice: DONOTconnect the batteryplugtothebattery socketofUPSfirst,otherwise,it
may causeelectricshock.
4.Connecttheexternalbatteryplug tothe batterysocketon therear panel.

Controlsand Indicators
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6.Controlsand Indicators
Fig.5Display Panel
Description ofPanel
Controls Description
ON/OFF
1.PressON/OFFtostartUPS when utilityis normal
NOTE
It onlybases on defaultsetting(manualstart)
2.PressON/OFF tostartfrombatterydirectlywhen there isno
maininput, pressagaintostartUPS upon buzzer alarms
3.PressON/OFFtoshutdowninverter whenUPS isinnormal
mode.
4.Press ON/OFFtoshutdownUPScompletelywhen UPS isin
battery mode
5.PressON/OFFtoensurethe rated parameter setting
FUNC
1.PressFUNC button totransfer indifferentmenus
2.PressFUNC button for3secondstomuteoff
3.PressFUNC and ON/OFF together for 2.5secondstosetrated
parameters when onlypower supplyison
Indicators Description

Controls and Indicators
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REC
Rectifier indicator:
green--rectifier is normal,
green flicker--rectifier isstarting,
dark—rectifierisnotworking
Inv
Invindicator:
green--inverter is normal
green flicker--inverter isstartingor tracking withbypass(ECO)
dark—inverter is notworking
BYP
Bypassindicator:
yellow—bypass isnormal
yellowflicker—The maininputis ok,But no starting the ups.
dark—bypassis notworking
BAT
Batteryindicator:
yellow—batterydischarge or charged
yellowflicker—battery is notconnected, batteryis loworchargeris
failure
dark—batteryisconnected
Fig6.LCD MainMenu
Description ofMainMenu
Display Function Submenu

Controlsand Indicators
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Input information Input voltage(VAC),
Inputfrequency(Hz),
Inputcurrent(A)
Warninformation
Faultcode(FAULT),
Warncode(WARN),
working mode(Firstnumber:
n-normalmode,E-ECO
mode.Secondnumber:rated
voltage and frequency
0-200V/50Hz,1-200V/60Hz,
2-208V/50Hz,3-208V/60Hz,
4-220V/50Hz,5-220V/60Hz,
6-230V/50Hz,7-230V/60Hz,
8-240V/50Hz,9-240V/60Hz)
muteon( ),mute
off( )
Batteryinformation Batteryvoltage(VDC),
Capacity(%)if needed,
Firmware version,
Batterylowwarn(LOW)
UPS ID(1-9) insetting mode
Load information Load percent(%)
Activeload(kW)
Apparent load(kVA)
Protocolcode insetting
mode
Outputinformation Output voltage(VAC)
Outputfrequency(Hz)
Outputcurrent(A)
Note: Press FUNC”button toseedifferent information.

Operation
14 True Online1-3kUPSUserManual
7. Operation
7.1OperationMode
1.Turn ontheUPSinnormalmode
1) Afteryou makesure thatthe powersupplyconnectioniscorrect,and thenclosethe
batterybreaker (thissteponlyfor long backuptimemodel),after thatturnon the
utilitypower.At thistimethe fans rotate,and LCD is on
2) PressON/OFF for about1seconds,RECled will green flicker.Inverter will startand
the INV green ledflickerswhen RECled isgreen
NOTE
Only besuitablefor defaultsettingmode.
3) Aboutseveralseconds,the UPSturn intonormalLine mode.Iftheutilitypower is
abnormal,theUPSwill operateinBatterymode withoutoutputinterruption ofthe
UPS.
2.Turn ontheUPS frombatterywithoututilitypower
1) After you makesure thatthe breaker ofthe batterypackisinthe “ON”position (this
step onlyfor long backup timemodel),pressthe ON/OFFbutton oncetopower on
the LCD,then press ON/OFFbutton againfor 1secondswhen the buzzer alarms
2) Afewsecondslater,the UPSturns intoBattery mode, and inverter feedsthe load.
3.Turn offtheUPSinnormal mode
1) Press ON/OFFfor 1seconds button incondition of normalmode
2) Turn off utilitypower
3) Ifit’s alongbackupmodel,open thebatterybreakertoturnoff UPS completely.If it’s
an internalbatterymodel,waitfor 30secondsandthen UPSwill shutdown
completely.
4.Turn offtheUPSinbatterymode
1) Topower off the UPSbypressing the ON/OFFbutton continuouslyfor morethan1
second
2) Whenbeing powered off,theUPS will turnintoNoOutputmode.Finallynotany
displayisshownon thedisplaypanelandno voltageisavailablefromtheUPS
output.
NOTICE Pleaseturn offthe connected loadsbefore turning on the UPS and turn on the loads
one byone after the UPSisworking inINVERTERmode.Turn offall ofthe connected loads
before turning off the UPS.The operation aboveisonly suitablefor defaultsetting mode.

BatteryMaintenance
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8.Batterymaintenance
1-3KVAUPSonlyrequiresminimalmaintenance.Thebatteriesusedfor standard modelsare
value regulated,sealed lead-acid,maintenancefree battery.Whenbeing connected tothe
utilitypower,whether theUPS isturned on ornot, theUPS keepscharging thebatteriesand
alsooffersthe protectivefunction of overcharging and over-discharging.
lThe UPS shouldbe charged onceevery4to6monthsifithasnotbeen usedfor along
time.
lInthe regionsofhotclimates,thebatteryshouldbe charged and discharged every2
months. The standard charging timeshouldbe at least12 hours.
lUnder normalconditions,thebatterylifelasts 3to5years.Incaseifthe batteryisfound
inbad condition,earlier replacementshouldbe made.
lBatteryreplacement shouldbe performed byqualified personnel.
lReplacebatterieswiththe samenumber andsametype ofbatteries.
lDo notreplacethebatteryindividually.Allthe batteriesshouldbereplaced atthesame
timefollowing the instructionsofthebattery supplier.

Notesfor batterydisposalandreplacementprocedures
16 True Online1-3kUPSUserManual
9.Notesforbatterydisposal andreplacementprocedures
9.1BatteryDisposal
1) Before disposing ofbatteries,removejewelry, watches andother metalobjects.
2) Userubber gloves andboots, usetoolswithinsulated handles.
3) If itisnecessarytoreplaceanyconnection cables, pleasepurchasethe original
materials fromtheauthorized distributorsor servicecenters, soastoavoidoverheat
or sparkresulting infire duetoinsufficient capacity.
4) Do not disposeofbatteries orbatterypacks inafire. The batteriesmayexplode.
5) Do notopen ormutilatebatteries,releasedelectrolyteishighlypoisonousand
harmfultothe skinand eyes.
6) Do notshortthe positiveand negativeofthe batteryelectrode,otherwise,itmay
resultinelectricshock or fire.
7) Makesure thatthere isno voltagebefore touchingthe batteries. The battery circuit is
notisolated fromthe inputpotentialcircuit. There maybe hazardousvoltage
between the batteryterminalsand the ground.
8) Even thoughtheinputbreaker isdisconnected,thecomponents inside theUPS are
still connected withthe batteries, and there are potentialhazardousvoltages.
Therefore,before anymaintenanceand repairsworkiscarried out, switchoff the
breaker ofthebatterypack or disconnectthejumperwire of connecting between the
batteries.
9) Batteriescontainhazardousvoltage and current.Batterymaintenancesuchasthe
batteryreplacementmustbecarried outbyqualifiedpersonnelwho are
knowledgeableabout batteries.No other personsshouldhandlethebatteries
9.2BatteryReplacement Procedures
1) Turn off UPScompletely.
2) Removecoversfromthe UPS.
3) Disconnectthe batterywires one byone.
4) Removemetalbars whichareusedtofasten batteries.
5) Replacebatteriesone byone.
6) Screwmetalbars backtoUPS.
7) Connect the batterywiresone byone.Takecare ofelectricalshockwhile
connecting thelastwire.