AEG Protect C.1000 User manual

OPERATING INSTRUCTIONS
EN
Protect C.1000
Protect C.2000
Protect C.3000
Protect C

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Thank you for purchasing the AEG UPS PROTECT C
from AEG Power Solutions.
Safety information and operating instructions are included in
this manual. To ensure correct use of the UPS, please read this
manual thoroughly before operating it. Use this manual properly.

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1.Notes on these Operating Instructions .................. 6
2.General Information................................................... 8
2.1Technology ................................................................... 8
2.2System Description ....................................................... 9
2.3Technical information.................................................. 11
3.Safety ........................................................................ 16
3.1General Safety Instructions......................................... 16
3.2Safety Instructions for Protect C ................................. 17
3.3CE-Certificate.............................................................. 20
4.Set-Up and Operation .............................................. 21
4.1Unpacking and Inspection........................................... 21
4.2Point of Installation...................................................... 22
5.Overview Connections, Operating / Display
Elements ................................................................... 23
5.1Front View................................................................... 23
5.2Rear View (Connections) ............................................ 24
6.Commissioning ........................................................ 26
6.1Mechanical Set-Up...................................................... 26
6.2External Battery Extension.......................................... 27
6.3Power Supply.............................................................. 28
6.4Consumer Connection ................................................ 29
7.Operation and usage ............................................... 31
7.1Initial Installation ......................................................... 31
7.1.1Switching on UPS ............................................... 31
7.1.2Switching off UPS ............................................... 31
7.2Control Panel .............................................................. 32
7.2.1Overview ............................................................. 32
7.2.2Indicators (LEDs) ................................................ 32
7.2.3Operating (Navigation) ........................................ 33
7.3Display (Main Menu) ................................................... 34
7.3.1UPS Status Display............................................. 34
7.3.2Event Log............................................................ 38
7.3.3Measurements .................................................... 39
CONTENT

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7.3.4Control ................................................................ 39
7.3.5Identification........................................................ 40
7.3.6Settings ............................................................... 41
8.Interfaces and communication............................... 46
8.1RS232 and USB Computer Interfaces ........................ 46
8.2Communication slot .................................................... 46
8.3Shutdown- und UPS Management Software ............. 47
8.4EPO (Emergency Power Off)...................................... 48
9.Trouble Shooting ..................................................... 49
9.1Malfunctions................................................................ 49
9.1.1Alarm- / Error messages ..................................... 49
10.Maintenance ............................................................. 54
10.1Battery Charging ......................................................... 54
10.2Maintenance ............................................................... 54
10.2.1Visual Check ....................................................... 54
10.2.2Checking the Battery........................................... 55
10.2.3Fan Checking...................................................... 55
10.3Battery replacement.................................................... 55
11.Storage, Dismantling and Disposal ....................... 57
11.1Storage ....................................................................... 57
11.2Dismantling ................................................................. 57
11.3Disposal ...................................................................... 57
12.Glossary.................................................................... 59
12.1Technical Terms ......................................................... 59
12.2Key Word Register...................................................... 61

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DUTY TO PROVIDE INFORMATION
These operating instructions will help you to install and operate the
Uninterruptible Power Supply (UPS) PROTECT C.1000, PROTECT C.2000
or PROTECT C.3000 as well as the associated external battery units
PROTECT C.1000 BP or PROTECT C.2030 BP – all referred to as
PROTECT C in this document – safely and properly, and for its intended
purpose. These operating instructions contain important information
necessary to avoid dangers during operation. Please read these
instructions carefully prior to commissioning!
THESE OPERATING INSTRUCTIONS ARE A COMPLETE
PART OF THE PROTECT C
The owner of this unit is obliged to communicate the full content of these
operating instructions to all personnel transporting or starting the
PROTECT C or performing maintenance or any other work on the unit.
VALIDITY
These operating instructions comply with the current technical
specifications of the PROTECT C at the time of delivery. The contents
do not constitute a subject matter of the contract, but serve for
information purposes only.
WARRANTY AND LIABILITY
We reserve the right to alter any specifications given in these operating
instructions, especially with regard to technical data and operation, prior
to start-up or as a result of service work. Claims in connection with
supplied goods must be submitted within one week of receipt, along with
the packing slip. Subsequent claims cannot be considered.
The warranty does not apply to damage caused by non-compliance with
these instructions (such damage also includes damaging the warranty
seal). AEG will accept no liability for consequential damage. AEG
reserves the right to rescind all obligations such as warranty
agreements, service contracts, etc. entered into by AEG and its
representatives without prior notification in the event of maintenance and
repair work being carried out with anything other than original AEG spare
parts or spare parts purchased by AEG.
1. NOTES ON THESE OPERATING
INSTRUCTIONS

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HANDLING
PROTECT C is designed and constructed so that all necessary steps for
start-up and operation can be performed without any internal
manipulation of the unit. Maintenance and repair work may only be
performed by trained and qualified personnel.
Illustrations are provided to clarify and facilitate certain steps.
If danger to personnel and the unit cannot be ruled out in the case of
certain work, it is highlighted accordingly by pictograms explained in
chapter 3.
HOTLINE
If you still have questions after having read these operating instructions,
please contact your dealer or our “Hotline”:
Tel: [phone]
Internet: www.aegps.com
COPYRIGHT
No part of these operating instructions may be transmitted, reproduced
and/or copied by any electronic or mechanical means without the
express prior written permission of AEG.
© Copyright AEG 2014. All rights reserved.

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2.1 TECHNOLOGY
PROTECT C is an Uninterruptible Power Supply (UPS) for essential
loads such as PCs, workstations, servers, network components,
telecommunication equipment and similar devices. It consists of:
Mains filter with surge voltage protection (device protection/
class D) and mains energy backfeed protection
Rectifier section with PFC logic (power factor correction unit)
Separate battery charger with switch mode power supply technology
Sealed, maintenance-free battery system as energy storage medium
with downstream DC/DC converter unit
IGBT inverter for continuous supply of connected loads with
sinusoidal AC voltage
Automatic bypass as additional passive redundancy
Control unit based on digital signal processor technology
2. GENERAL INFORMATION

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2.2 SYSTEM DESCRIPTION
The UPS is connected to a shockproof socket between the public utility’s
mains and the loads to be protected.
The power section of the rectifier converts the mains voltage to DC
voltage for supplying the inverter. The circuit technology used (PFC)
enables sinusoidal current consumption and therefore operation with
little system disturbance. A separate, second rectifier (charging REC set
up using switch mode power supply technology) is responsible for
charging or trickle-charging the battery connected in the intermediate
circuit. The configuration of this charging REC means the harmonic
content of the charging current for the battery is almost zero, so the
service life of the battery is increased even more. The inverter is
responsible for converting the DC voltage into a sinusoidal output
voltage. A microprocessor-controlled control system based on pulse-
width modulation (PWM) in conjunction with an extremely quickly
pulsating IGBT power semiconductors of the inverter guarantee that the
voltage system on the protected busbar is of the highest quality and
availability.
In the event of mains faults (e.g. power outage), the voltage continues to
be supplied from the inverter to the load without any interruption. From
this point onwards, the inverter draws its power from the battery instead
of the rectifier. No switching operations are necessary; this means there
is no interruption in the supply to the load.

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The automatic bypass serves to increase the reliability of the supply
further. It switches the public mains directly through to the load if there
is an inverter malfunction. As a result, the automatic bypass represents
an extra passive redundancy for the load.
The graphical LC display used provides for versatile use and easy
operation. Such a convenient feature as an emergency power off contact
round out the standard interface selection (USB, RS232, communication
slot).

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2.3 TECHNICAL INFORMATION
Power rating
Protect C.1000 1000 VA (cos φ= 0.8 lag.) 800 W
Protect C.2000 2000 VA (cos φ= 0.8 lag.) 1600 W
Protect C.3000 3000 VA (cos φ= 0.8 lag.) 2400 W
UPS Input 1ph~ / N / PE
Rated input voltage 200 / 208 / 220 / 230 / 240 VAC
Rectifier voltage range
(without battery
operation, 100 % load,
cos = 0.8 lag.)
176 – 300 VAC
Rectifier voltage range
(without battery operation,
50 % load, cos = 0.8 lag.)
110 – 300 VAC
Nominal frequency 50 Hz / 60 Hz
(autom. detection or manual)
Frequency tolerance ±10 %
Power consumption at full load (max.)
Protect C.1000 4.8 / 4.6 / 4.4 A
UN= 220 / 230 / 240 VAC
Protect C.2000 8.9 / 8.5 / 8.2 A
UN= 220 / 230 / 240 VAC
Protect C.3000 13.1 / 12.5 / 12.0 A
UN= 220 / 230 / 240 VAC
Bypass voltage range 176 VAC – 264 VAC
Mains feedback factor ≥0.99 (THDi <5 %)
Connection IEC connector
UPS Output
Rated output voltage 200 / 208 / 220 / 230 / 240 VAC ±2 %
Power reduction at 200 VAC 20 % /
at 208 VAC 10 %
Nominal frequency 50 Hz / 60 Hz ±0.2 Hz
(Tolerance in battery mode or free running
in variable-frequency inverter mode)
Synchronization range 50 Hz / 60 Hz ±10 %
Synchronization speed 1 Hz/s

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Power factor range 0.3 lag. to 0.9 cap.
at full output
Power reduction of 20 % to 0.5 cap.
Inverter frequency 40 % power reduction
(Bypass disabled, Input Frequency Range
40 - 70 Hz)
Sinus waveform Sinus waveform distortion
<3 % THD (linear load)
<5 % THD (non-linear load)
Connection IEC sockets
Crest factor 3:1
Overload behaviour up to 105 % continuous;
>105 % – <110 % for 60 s;
≥110 % – <125 % for 30 s;
≥125 % – 150 % for 10 s;
Then automatic inverter to Bypass
in < 4 ms (switches back when
overload damps = Load < 90%)
Overload bypass Up to 125 % continuous
>125 % – 150 % 10 min.
Short circuit 3 x INfor 100 ms
Battery
Autonomy Time
External
battery module
cos = 0.8 lag. / 100 % charged battery
C.1000 C.2000 C.3000
With integrated battery 4.5 min. 7 min. 3.5 min.
1 add. battery module 25 min. 38,5 min. 21 min.
2 add. battery modules 51 min. 70 min. 45 min.
Battery check
(programmable)
daily; weekly; monthly
Rated DC voltage (intermediate circuit)
Protect C.1000 36 VDC
Protect C.2000 96 VDC
Protect C.3000 96 VDC
Battery charging current
(max.) 1 ADC

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Battery type sealed maintenance free (VRLA)
Protect C.1000 12 V 7 Ah x 3
Protect C.2000 12 V 7 Ah x 8
Protect C.3000 12 V 7 Ah x 8
Protect C.1000 BP 12 V 7 Ah x 3 x 2
Protect C.2030 BP 12 V 7 Ah x 8 x 2
Recharge time (to 90 %
of rated capacity)
~ 8 h (UPS with internal battery)
~ 24 h (with 1 additional battery)
~ 40 h (with 2 additional batteries)
Communication
Interfaces RS232 SUB-D (9-pin), USB
A
dditional: communication slot for
Extensions (eg, relay card, SNMP (Pro), ...)
Remote shutdown contact Potential-free (optionally programmable as
opener or closer)
Shutdown Software
on CD
“CompuWatch” for all popular operating
systems like:. Windows, Linux,
Mac, Unix, Novell, Sun
General data
Classification VFI SS 111 acc. to. IEC 62040–3
double conversion technology (INV / BATT)
VFI SS 311 acc. to IEC 62040–3
ECO mode
Full load efficiency
(AC-AC / DC-AC)
Protect C.1000 ≥87 % / ≥85 %
Protect C.2000 ≥88 % / ≥85 %
Protect C.3000 ≥88 % / ≥85 %
Full load efficiency
(ECO / Transfer time
<10 ms) (economical
mode)
Protect C.1000 ≥93 %
Protect C.2000 ≥94 %
Protect C.3000 ≥94 %
Inherent noise
(1 m distance)
Protect C.1000 ≤44 dB (A)
Protect C.2000 ≤49 dB (A)
Protect C.3000 ≤49 dB (A)
Type of cooling Forced cooling by variable speed fans
Operating temperature 0 °C to 45 °C Recommendation +15 °C
to +25 °C (due to battery system)
Storage temperature -15 °C to +60 °C (UPS)
0 °C to +35 °C (Battery)

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Humidity 0 – 95 % (non-condensing)
Max. site altitude Up to 1000 m rated power
Usage >1000 m above sea
level results in a derating as follows:
Height (m) 1000 1500 2000 2500 3000
Power (%) 100 95 90 85 80
Protection IP20
Outlets Protect C.1000 4 x IEC 320 C13
Protect C.2000 6 x IEC 320 C13
Protect C.3000 4 x IEC 320 C13
+1 x IEC 320 C19
+1 fixed connection on
terminal block
Display Graphic LCD, resolution: 128 x 64 pixels
Languages: DE / EN / ES / FR / RU
3 LEDs for power indication
Equipment color Blackline
Weight (net / gross)
Protect C.1000 13 kg / 15 kg
Protect C.1000 BP 18 kg / 19 kg
Protect C.2000 31 kg / 33 kg
Protect C.3000 31 kg / 33 kg
Protect C.2030 BP 44 kg / 46 kg
Dimensions
W x H x D (net)
Protect C.1000 145 mm x 220 mm
x 400 mm
Protect C.1000 BP 145 mm x 220 mm
x 400 mm
Protect C.2000 192 mm x 347 mm
x 460 mm
Protect C.3000 192 mm x 347 mm
x 460 mm
Protect C.2030 BP 192 mm x 347 mm
x 460 mm

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Dimensions
W x H x D (gross)
(packaging)
Protect C.1000 240 mm x 330 mm
x 495 mm
Protect C.1000 BP 300 mm x 330 mm
x 500 mm
Protect C.2000 330 mm x 475 mm
x 590 mm
Protect C.3000 330 mm x 475 mm
x 590 mm
Protect C.2030 BP 330 mm x 475 mm
x 590 mm
Guidelines The PROTECT D complies with the
EN 62040 product standard.
The CE seal on the device confirms that the
device complies with the following directives:
EG Low Voltage Directive 2014 / 35 / EU as
well as the EMC Directive 2004 / 108 / EG for
electromagnetic compatibility, if the
installation instructions provided in this
manual are followed.
For 2014 / 35 / EU Low Voltage Directive
Reference number
EN 62040-1: 2008
For 2004 / 108 / EG EMC-Directive
Reference number
EN 62040-2: 2006 Class C1

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3.1 GENERAL SAFETY INSTRUCTIONS
Read these operating instructions prior to start-up of the PROTECT C
UPS and its external battery modules (special accessories), and observe
the safety instructions.
Only use the unit if it is in a technically perfect condition and always in
accordance with its intended purpose, while being aware of safety and
danger aspects, and in accordance with the operating instructions!
Immediately eliminate any faults that could be detrimental to safety.
The following pictograms are used in these operating instructions to
identify dangers and important information:
Danger!
Identifies risk of fatal injury to the operator.
Attention!
Identifies risk of injury and risk of damage to the unit
and parts of the unit.
Information!
Useful and important hints for the operation of the UPS and
its external battery modules (special accessories).
3. SAFET
Y

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3.2 SAFETY INSTRUCTIONS FOR PROTECT C
This chapter contains important instructions for the PROTECT C UPS
and its external battery modules (special accessories). These must be
followed during assembly, operation and maintenance of the
uninterruptible power supply and the battery systems (internal and, if
appropriate, external as well).
The UPS carries high voltage. Danger! The unit may only be opened
by trained and qualified personnel. Repairs may only be carried out
by qualified customer service staff!
The output may be live, even if the UPS is not connected to the mains,
since the UPS has its own internal power supply (battery)!
The equipment must be properly earthed in order to protect personnell!
PROTECT C may only be operated with or connected to a 220 V / 230 V
/ 240 V mains with protective grounding using a CE marked mains
connection cable with PE conductor (included in the delivery) that has
been tested in accordance with national standards.
Danger! Risk of burning!
The battery has powerful short-circuit currents. Incorrect connection
or isolation faults can lead to melting of the plug connections, sparking
potential and severe burns!
The unit has a warning signal that sounds when the battery voltage of
PROTECT C is exhausted or when the UPS is not working in its normal
mode (see also chapter 9.1.1, Page 49).

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Observe the following safety instructions to ensure permanent
operational safety of and safe work with the UPS and the battery
modules (special accessories):
Do not dismantle the UPS!
(The UPS does not contain any parts that require regular
maintenance. Bear in mind that the warranty will be invalidated if the
unit is opened!)
Do not install the unit in direct sunshine or in close proximity of
heaters!
The unit is designed to be installed inside in heated rooms. Never
install the housing in the vicinity of water or in an excessively damp
environment!
Condensation may occur if the UPS is brought from a cold
environment into the room where it is to be installed. The UPS must
be absolutely dry prior to start-up. As a result, leave it to acclimatise
for at least two hours.
Never connect the mains input to the UPS output, and vice versa!
Ensure that no fluids or foreign bodies can penetrate the housing!
Do not block the air vents of the unit! Keep children away from the unit
and ensure that objects are never inserted through the air vents!
Do not connect household appliances such as hairdryers to the UPS!
Also take care when working with motor loads. It is essential to avoid
back-feeding the inverter, e.g. if the load is intermittently operated in
regenerative mode.
The mains connection should be near the unit and easily accessible to
facilitate disconnecting the AC input or pulling out the plug!
During operation, do not disconnect the mains connection cable from
the UPS or from the socket outlet in the building (shockproof socket),
otherwise the protective grounding of the UPS and all the loads
connected to it will be cancelled.
Danger! Electric shocks!
Even after the mains voltage has been disconnected, the components
within the UPS remain connected to the battery and can thus cause
electric shocks. It is therefore imperative to disconnect the battery circuit
before carrying out any maintenance or repair work!
If it is necessary to replace the battery or carry out maintenance work,
this must be done by or under the supervision of a specialist familiar with
batteries and the necessary safety precautions!

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Only authorised persons are allowed in the vicinity of the batteries!
When replacing the batteries, the following must be observed:
Only ever use identical maintenance-free sealed lead batteries with the
same data as the original batteries.
Only authorised persons are allowed in the vicinity of the batteries!
When replacing the batteries, the following must be observed:
Only ever use identical maintenance-free sealed lead batteries with the
same data as the original batteries.
Danger! Explosive!
Never throw batteries into open fire. Never open or damage batteries.
(Electrolyte may leak out and damage skin and eyes. It may be toxic!)
Batteries can cause electric shocks and high short-circuit currents.
Take the following safety precautions when working with the batteries:
Take off watches, rings and other metallic objects!
Always use tools with insulated handles!
Do not switch loads on and off using the UPS main switch. Do not use
multiple outlet adapters with a central on/off switch, in order to avoid
peak inrush currents.
Switch OFF the UPS if you do not intend to use it for some time.
PROTECT C must be switched off every evening if the electricity supply
in your company is switched off every night. Otherwise, the battery will
be discharged (assumed power failure). Frequent and complete
discharging of the battery leads to a shorter service life of the battery
and should therefore be avoided!
For personal safety reasons, never switch on the main switch when the
mains connector of PROTECT C is disconnected!

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3.3 CE-CERTIFICATE