AJAX CombiProtect User manual

CombiProtect User Manual
Updated August 13, 2020
CombiProtect is a device combining a wireless motion detector with the viewing
angle of 88.5° and distance up to 12 meters, as well as a glass break detector
with the distance up to 9 meters. It can ignore animals and detects a person
within the protected zone from the rst step. It can operate for up to 5 years
from a pre-installed battery and is used inside premises.
CombiProtect operates within the Ajax security system, connected to the
via the protected protocol. The communication range is up to 1200
meters in the line of sight. In addition, the detector can be used as a part of
third-party security central units via the or
integration modules.
The detector is set up via a for iOS and Android based
smartphones. The system noties user of all events through push notications,
SMS messages and calls (if activated).
The Ajax security system is self-sustaining, but the user can connect it to the
central monitoring station of a private security company.
hub
Jeweller
Ajax uartBridge Ajax ocBridge Plus
mobile application

Functional Elements
Operating Principle
CombiProtect combines two types of security devices – motion detector and
glass break detector.
Thermal PIR sensor detects intrusion into a protected room by detecting moving
objects with a temperature close to the temperature of the human body.
However, the detector can ignore domestic animals if the suitable sensitivity has
been chosen in the settings.
Buy motion and glass break detector CombiProtect
1. LED indicator
2. Motion detector lens
3. Microphone hole
4. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to dismantle the detector)
5. Tamper button
6. Device switch
7. QR code

The electret microphone is responsible for glass break detection. The intelligent
event registration system requires a sequence of sounds of a specic nature –
rst dull blow, then ringing sound of falling chips, which prevents accidental
actuation.
CombiProtect does not detect glass breaking if the glass is covered with any lm:
shockproof, sunscreen, decorative or other. In order to detect the breaking of this type
glass, we recommend using a wireless opening detector with shock
and tilt sensor.
After actuation, the armed detector immediately transmits an alarm signal to the
hub, activating the sirens and notifying the user and security company.
To arm Ajax security system (including Ajax CombiProtect detector) you can
use , key fob or .
If before arming the system, the detector has detected motion, it will not arm
immediately, but during the next inquiry by the hub.
Connecting the Detector to the Ajax security system
The detector is connected to the hub and set up via the Ajax Security system
mobile application. To establish connection please locate the detector and the
hub within the communication range and follow the device adding procedure.
Before starting connection:
DoorProtect Plus
Ajax Security System app SpaceControl KeyPad
1. Following the hub manual recommendations, install the .
Create an account, add the hub to the application, and create at least one
room.
Ajax application
2. Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
3. Ensure that the Hub is disarmed and does notupdateby checking its status
in the mobile application.

Only users with administrator rights can add the device to the hub
How to connect the detector to the hub:
1. Select the Add Device option in the Ajax app.
2. Name the device, scan/write manually the QR Code (located on the body
and packaging), and select the location room.
3. Select Add — the countdown will begin.
4. Switch on the device.

For detection and pairing to occur, the detector should be located within the
coverage of the wireless network of the hub (at a single protected object).
Request for connection to the hub is transmitted for a short time at the time of
switching on the device.
If connection to the Ajax Hub failed, switch off the detector for 5 seconds and
retry.
The detector connected to the hub will appear in the list of devices of the hub in
the application. Update of the detector statuses in the list depends on the
device inquiry time set in the hub settings, with the default value – 36 seconds.
Connecting the Detector to Third Party Security Systems
To connect the detector to a third party security central unit using the
or integration module, follow the recommendations in the manual
of the respective device.
States
Parameter Value
Temperature Temperature of the detector. Measured on the
processor and changes gradually
Jeweller Signal Strength Signal strength between the hub and the
detector
Battery Charge Battery level of the detector, displayed in
increments of 25%
Lid The tamper mode of the detector, which reacts
to the detachment of or damage to the body
Delay when entering, sec Delay time when entering
Delay when leaving, sec Delay time when exiting
Routed through ReX Displays the status of using the ReX range
uartBridge
ocBridge Plus
1. Devices
2. CombiProtect

extender
Motion Detector Sensitivity Sensitivity level of the motion detector
Motion Detector Always Active If active, the motion detector is always in the
armed mode
Glass Protection Sensitivity Sensitivity level of the glass detector
Glass Protection Always Active If active, the glass detector is always in the
armed mode
Temporary Deactivation
Shows the status of the device: active,
completely disabled by the user, or only
notications about triggering of the device
tamper button are disabled
Firmware Detector rmware version
Device ID Device identier
Setting Up the Detector
Setting Value
First eld Detector name, can be edited
Room Selecting the virtual room to which the device is
assigned
Delay when entering, sec Selecting delay time when entering
Delay when leaving, sec Selecting delay time on exit
Delays in night mode Delay turned on when using night mode
Arm in night mode When turned on, the detector will switch to
armed mode when using night mode
Alarm LED indication Allows you to disable the ashing of the LED
indicator during an alarm. Available for devices
with rmware version 5.55.0.0 or higher
1. Devices
2. CombiProtect
3. Settings
How to nd the rmware version or
the ID of the detector or device?

Motion Detector If active, motion detector will be active
Motion Detector Sensitivity
Choosing the sensitivity level of the motion
detector:
Motion Detector Always active If active, the detector always registers motion
Glass Break Detector If active, glass breaking detector will be active
Glass Protection Sensitivity
Choosing the sensitivity level of the glass
detector:
Glass Protection Always Active If active, the detector always registers glass
breaking
Alert with a siren if motion detected If active, and are
activated when the motion detected
Alert with a siren if glass break detected If active, HomeSiren and StreetSiren are
activated when the glass break detected
Jeweller Signal Strength Test Switches the detector to the signal strength test
mode
Detection Zone Test Switches the detector to the detection area test
Attenuation Test
Switches the detector to the signal fade test
mode (available in detectors with rmware
version 3.50 and later)
Temporary Deactivation Allows the user to disconnect the device
without removing it from the system.
Two options are available:
High
Normal
Low
High
Normal
Low
HomeSiren StreetSiren
Deactivate entirely — the device will not
execute system commands or participate in
automation scenarios, and the system will
ignore device alarms and other notications

User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and
deletes its settings
Indication
Event Indication Note
Turning on the detector Lights up green for about one
second
Detector connection to the
, and Lights up continuously for a
few seconds
Alarm / tamper activation Lights up green for about one
second
Alarm is sent once in 5
seconds
Battery needs replacing During the alarm, slowly lights
up green and goes off
Replacement of the detector
battery is described in the
manual
Detector Testing
The Ajax security system allows conducting tests for checking the functionality
of connected devices.
The tests do not start straight away but within a period of 36 seconds when
using the standard settings. The time of the start depends on the settings of the
detector polling period (the paragraph on “Jeweller” settings in the hub
settings).
Deactivate lid notications — the system will
ignore only notications about the triggering of
the device tamper button
Learn more about temporary
deactivation of devices
hub ocBridge Plus
uartBridge
Battery Replacement
Jeweller Signal Strength Test

Installing the detector
Selection of the installation site
The controlled area and the eciency of the security system depends on the
location of the detector.
The device developed only for indoor use.
Location of the CombiProtect depends on the remoteness from the hub and
presence of any obstacles between the devices hindering the radio signal
transmission: walls, inserted oors, large-size objects located within the room.
Check the signal level at the installation location
If the signal level is at one bar, we cannot guarantee stable operation of the
security system. Take all possible measures to improve the quality of the signal!
As a minimum, move the device – even 20 cm shift can signicantly improve the
quality of reception.
If after moving the device still has a low or unstable signal strength, use a
.
The direction of the detector lens should be perpendicular to the probable way
of intrusion into the room. The detector microphone should be positioned at the
angle of no more than 90 degrees relative to the window.
Detection Zone Test
Glass break detection zone Test
Motion detection zone Test
Attenuation Test
radio
signal range extender ReX

Make sure that any furniture, domestic plants, vases, decorative or glass
structures do not block the eld of view of the detector.
We recommend installing the detector at the height of 2.4 meters.
If the detector is not installed at the recommended height, this will reduce the
area of the motion detection zone and impair the operation of the function of
ignoring animals.
Installation of the detector
Before installing the detector, make sure that you have selected the optimal location and
it is in compliance with the guidelines contained in this manual

CombiProtect detector can be attached to a vertical surface or in a corner.
If the light indicator of the detector is not actuated after installation in
SmartBracket, check the tamper mode in the and then
the xing tightness of the panel.
If the detector is torn off from the surface or removed from the attachment
panel, you will receive the notication.
Do not install the detector:
1. Attach the SmartBracket panel to the surface using bundled screws, using
at least two xing points (one of them – above the tamper). If you select
other attachment hardware, make sure that they do not damage or deform
the panel.
The double-sided adhesive tape may only be used for temporary attachment of the
detector. The tape will run dry in the course of time, which may result in the falling
of the detector and actuation of the security system. Furthermore, the device may
fail from a hit, as a result of an impact.
2. Put the detector on the attachment panel. When the detector is xed in
SmartBracket, it will blink with an LED – this will be a signal that the tamper
on the detector is closed.
Ajax Security System app
1. outside the premises (outdoors);

Detector Maintenance
Check the operational capability of the CombiProtect detector on a regular
basis.
Clean the detector body from dust, spider web and other contaminations as they
appear. Use soft dry napkin suitable for equipment maintenance.
Do not use for cleaning the detector any substances containing alcohol,
acetone, gasoline and other active solvents. Wipe the lens very carefully and
gently – any scratches on the plastic may cause reduction of the detector
sensitivity.
The pre-installed battery r ensures up to 5 years of autonomous operation (with
the inquiry frequency by the hub of 3 minutes). If the detector battery is
discharged, the security system will send respective notices and the LED will
smoothly light up and go out, if the detector detects any motion or if the tamper
is actuated.
To change the battery, switch off the device, loosen three screws and remove
the front panel of the detector. Change the battery for a new one of type
CR123A, observing the polarity.
2. in the direction of the window, when the detector lens is exposed to direct
sunlight;
3. opposite any object with the rapidly changing temperature (e.g., electrical
and gas heaters);
4. opposite any moving objects with the temperature close to that of the
human body (oscillating curtains above the radiator);
5. opposite any reective surfaces (mirrors);
6. at any places with fast air circulation (air fans, open windows or doors);
7. nearby any metal objects or mirrors causing attenuation and screening of
the signal;
8. within any premises with the temperature and humidity beyond the range of
permissible limits;
9. closer than 1 m from the hub.

Tech Specs
Sensitive element PIR sensor (motion)
electret microphone (glass break)
Motion detection distance Up to 12 m
Motion detector viewing angles (H/V) 88.5° / 80°
Pet immunity
Yes, weight up to 20 kg, height up to 50 cm
Glass break detection distance Up to 9 m
Microphone coverage angle 180°
Tamper protection Yes
Frequency band 868.0 – 868.6 MHz or 868.7 – 869.2 MHz
depending on the region of sale
Compatibility Operates with , ,
, , ,
Maximum RF output power Up to 20 mW
Radio signal modulation GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Power supply 1 battery CR123A, 3 V
Вattery life Up to 5 years
Installation method Indoors
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Overall dimensions 110 × 65 × 50 mm
Weight 92 g
Certication
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-
1, EN 50131-2-7-1, EN 50131-2-2, EN 50131-5-3
Battery Replacement
Why motion detectors react to
animals and how to avoid it >
Hub Hub Plus Hub
2 ReX ocBridge Plus uartBridge

Complete Set
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should rst contact the support
service—in half of the cases, technical issues can be solved remotely!
Technical support:
1. CombiProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Installation kit
5. Quick Start Guide
The full text of the warranty
User Agreement
suppor[email protected]

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