AJAX DoorProtect Plus User manual

DoorProtect Plus User Manual
Updated October 18, 2019
DoorProtect Plus is a wireless security device which detects opening,
shocks, and tilting. It has a socket for connecting an external detector.
DoorProtect Plus is connected to the Ajax security system via the
protected Jeweller protocol, with an effective communication range of up to
1,200 meters without obstacles. Can operate up to 5 years from a pre-
installed battery and is furnished with a sealed contact reed relay
processing more than one million openings. It has a socket for connecting
an external detector.
Sealed contact reed relay is a device which forms a continuous circuit under the effect of a
constant magnet. It consists of ferromagnetic contacts placed in a bulb.
The detector is set up via a mobile application for iOS and Android-based
smartphones. The user is notified of all events through push notifications,
SMS messages and calls (if activated).
Not compatible with the uartBridge or ocBridge Plus
The Ajax security system is self-sustaining, but the user can connect it to
the central monitoring station of a private security company.
Buy opening detector with shock and tilt sensor DoorProtect Plus

Functional Elements
1. DoorProtect Plus
2. Big magnet
3. Small magnet
4. Light indicator
5. SmartBracket attachment panel (perforated part is required for actuating
the tamper in case of any attempt to tear off the detector from the surface)
6. External detector connection socket
7. QR code
8. Device switch
9. Tamper button
DoorProtect Plus Operating Principle
DoorProtect Plus consists of the detector with a sealed contact reed relay,
and a constant magnet. The detector is equipped with two magnets – small

and big, with the magnet operation ranges of 1 and 2 cm accordingly. The
detector is attached to a moving wing or sliding part and the magnet – to a
frame. If the sealed contact reed relay is within the coverage area of the
magnetic field, it closes the circuit – the detector is closed. The opening of
the wing distances the magnet from the sealed contact reed relay, resulting
in the circuit opening, and the detector records opening.
The detector may be positioned horizontally. If there is no need to detect
opening with the sealed contact reed relay, please use only an electronics
unit (without magnets) and disable the magnetic sensor in the settings.
Tilt detector detects the vertical deviation of the device relative to the initial
position of more than 5°. DoorProtect Plus can be installed on windows
including dormer windows, and the system can be armed, when they are in
the airing mode (you should рreviously disable the magnetic sensor in the
settings).
After actuation, the DoorProtect Plus detector set in the intrusion detection
mode immediately transmits an alarm signal to the Ajax hub, activating the
sirens connected to the hub and notifying the user and private security
company.

Detector Connection to hub
Before starting connection
1. Following the hub instruction recommendations, install the Ajax
application on your smartphone. Create an account, add the hub to the
application, and create at least one room.
2. Go to the Ajax application.
3. Switch on the hub and check the internet connection (via Ethernet cable
and/or GSM network).
4. Ensure that the hub is disarmed and does not start updates by checking its
status in the mobile application.
Only users with administrative privileges can add the device to the hub
How to connect the detector to the hub
1. Select the Add Device option in the Ajax application.

2. Name the device, scan/write manually the QR Code (located on the body
and packaging), and select the location room.
3. Select Add — the countdown will begin.
4. Switch on the device.

For the detection and interfacing to occur, the detector should be located
within the coverage area of the wireless network of the hub (at a single
protected object).
Request for connection to the hub is transmitted for a short time at the time
of switching on the device.
If connection to the Ajax hub failed (LED blinks once per second), switch off
the detector for 5 seconds and repeat the attempt.
The detector connected to the hub will appear in the list of devices of the
hub in the application. Update of the detector statuses in the list depends
on the device inquiry time set in the hub settings, with the default value –
36 seconds.
States
1. Devices
2. DoorProtect Plus

Parameter Value
Temperature Temperature of the Detector. This is measured on the processor
and changes gradually
Signal Strength Signal strength between the hub and the detector
Battery Charge Battery level of the detector, displayed in increments of 25%
Lid The tamper mode of the detector, which reacts to the detachment
of or damage to the body
Delay when entering, sec Delay time when entering
Delay when leaving, sec Delay time when exiting
Connection Connection status between the hub and the detector
Primary Detector Primary detector status
Secondary detector Status of the external detector connected to DoorProtect Plus
Always active If active, the detector is always in the armed mode

Shock sensor If active, DoorProtect Plus will detect the shock
Tilt sensor If active, DoorProtect Plus will detect tilt angle changing
Firmware Detector firmware version
Device ID Device identifier
Setting Up the Detector
1. Devices
2. DoorProtect Plus
3. Settings

Setting Value
First field Detector name, can be edited
Room Selecting the virtual room to which the device is assigned
Arm in night mode If active, the detector will switch to armed mode when using
night mode
Primary Detector If active, the DoorProtect Plus primary detector reacts to
opening/closing
External contact enabled If active, the detector registers external detector alarms
Shock sensor If active, shock-sensor will detect alarm after more than one
impact
Sensitivity Sensitivity level of the shock sensor
Ignore simple impact If active, single impact will be ignored
Tilt sensor If active, sensor will detect tilt
Tilt Selecting the normal angle of the sensor. Above this limit, the
sensor detects an alarm
Tilt alarm delay Selecting the tilt alarm delay
Always active If active, the detector always registers opening/closing
Delay when entering, sec Selecting delay time when entering
Delay when leaving, sec Selecting delay time on exit
Delays in night mode Delay turned on when using night mode
External Contact Type Selecting the type of external wire detector
Time before alarm, sec
(available for roller shutter
motion detector only)
The time in seconds during which a given number of impulses
should be counted. This time is counted after the first impulse of
the detector.
Impulses before alarm
(available for roller shutter
motion detector only)
Number of detector impulses required to raise an alarm
Alert with a siren if opening
detected
If active, HomeSiren and StreetSiren are activated when
opening detected
Alert with a siren if an external
contact is open
If active, HomeSiren and StreetSiren are activated during an
external detector alarm

Alert with a siren if shock
detected
If active, HomeSiren and StreetSiren are activated during a
shock alarm
Alert with a siren if tilt
detected
If active, HomeSiren and StreetSiren are activated during a tilt
alarm
Signal Strength Test Switches the detector to the signal strength test mode
Detection Zone Test Switches the detector to the detection area test
Attenuation test Switches the detector to the signal fade test mode (available in
detectors with firmware version 3.50 and later)
User Guide Opens the detector User Guide
Unpair Device Disconnects the detector from the hub and deletes its settings
Indication
Event Indication Note
Turning on the detector Lights up green for about one
second
Detector connection to
the hub, ocBridge and uartBridge
Lights up continuously for a
few seconds
Alarm / tamper activation Lights up green for about one
second
Alarm is sent once in 5
seconds
Battery needs replacing
During the alarm, it slowly
lights up green and slowly goes
out
Replacement of the
detector battery is
described in the Battery
Replacement paragraph
Performance testing
The Ajax security system allows conducting tests for checking the
functionality of connected devices.
The tests do not start straight away but within a period of 36 seconds when
using the standard settings. The test time start depends on the settings of

the detector scanning period (the paragraph on “Jeweller” settings in hub
settings).
Signal Strength Test
Detection Area Test
Attenuation Test
Selection of the Detector Location
Location of the DoorProtect Plus detector determines its remoteness from
the hub and presence of any obstacles between the devices hindering the
radio signal transmission: walls, interfloor bridgings, large-size objects
located within the room.
Check the signal strength at the installation site
If the signal strength reaches just one bar on the indicator, the stable
operation of the security system can not be guaranteed. Take whatever
action is necessary to improve the quality of the signal! At the very least,
move the device — relocation even by 20 cm can significantly improve the
reception quality.
If, after moving, the device still has a low or unstable signal strength, use a
radio signal range extender ReX.
Do not install the detector:
1. outside the room (outdoors);
2. nearby any metal objects or mirrors causing attenuation and screening of
the signal;
3. within any premises with the temperature and humidity beyond the range of
permissible limits;
4. closer than 1 m from the hub.
The magnet is attached to the right of the detector. The detector is located
either inside or outside the door case (window frame):

When installing the detector in the perpendicular planes (inside the
case/frame), use the small magnet from the set. The distance between the
magnet and detector should not exceed 1 cm.
When positioning the parts of DoorProtect Plus in the same plane, use the
big magnet. Its actuation threshold – 2 cm.
Detector Testing
Having defined the location, fix the detector and magnet with a double-
sided adhesive tape and check the operation of the device using the
detection zone test.
While in the test mode, the DoorProtect light indicator lights continuously,
however switching off for a second, if the detector is actuated. Check
correct operation of the device by opening/closing the wing several times.
Connection of external detector
An external wired detector with an NC type contact may be connected to
the DoorProtect Plus using an outside-mounted terminal clamp.

We recommend to install the wire detector at a distance not exceeding 1
meter – increasing the wire length will increase the risk of its damage and
reduce the quality of communication between the detectors.
To lead out the wire from the detector body, break out the plug:
If the external detector is actuated, you will receive the respective notice.

To make sure an alarm is raised when the roller shutter is opened, connect
a wired roller shutter motion detector with an NC (normally closed) contact
to DoorProtect Plus.
How to connect the roller shutter motion detector to DoorProtect Plus
Installation of the Detector
Before installing the detector, make sure that you have selected the optimal
location and it is in compliance with the guidelines contained in this manual!
1. Fix the SmartBracket attachment panels of the detector and magnet using
bundled screws. If using any other attachment hardware, make sure that
they do not damage or deform the panel.
The double-sided adhesive tape may be only used for temporary attachment of the detector and
magnet. The tape will run dry in course of time, which may result in falling of DoorProtect Plus
and actuation of the security system. Furthermore, the device may fail from a hit.
2. Put the detector on the attachment panel. As soon as the detector is fixed
in SmartBracket, it will blink with a LED – this will be a signal that the
tamper on the detector is closed. If the light indicator of the detector is not
actuated after installation in SmartBracket, check the status of the tamper
in the Ajax Security System application and then the fixing tightness of the
panel.
If the detector is torn off from the surface or removed from the attachment panel, you will receive
the notification.
3. Put the magnet on the attachment panel.

Detector Maintenance and Battery
Replacement
Check the operational capability of the DoorProtect Plus detector on a
regular basis.
Clean the detector body from dust, spider web and other contaminations as
they appear. Use soft dry napkin suitable for equipment maintenance.
Do not use for cleaning the detector any substances containing alcohol,
acetone, gasoline and other active solvents.
The service life of the detector from the battery depends on battery quality,
the actuation frequency of the detector and inquiry interval of the detectors
by the hub.
If the door opens 10 times a day and the detector inquiry interval is set at
60 seconds, then DoorProtect will operate 5 years from the pre-installed
battery. You will reduce the service life of the device to 2 years by setting
the inquiry interval at 12 seconds.
If the detector battery is discharged, the user will receive a notice, and the
LED will smoothly light up and go down if the detector or tamper is
actuated.
Battery Replacement
Tech specs
Detector actuation threshold
1 cm (small magnet)
2 cm (big magnet)
Tilt sensor activation threshold 5° or more (customizable)
Shock sensitivity 3 levels
Ignore first shock option Yes

Tamper protection Yes
Frequency band 868.0 – 868.6 MHz or 868.7 – 869.2 MHz depending on the region of sale
Compatibility Operates only with Hub, Hub Plus, Hub 2 and ReX
Maximum RF output power Up to 20 mW
Modulation of the radio signal GFSK
Radio signal range Up to 1,200 m (any obstacles absent)
Socket for connecting wire detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 5 years
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Dimensions Ø 20 х 90 mm
Weight 29 g
Certification Security Grade 2, Environmental Class I in conformity with the
requirements of EN 50131 and CLC/TS 50131

Complete Set
1. DoorProtect Plus
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Big magnet
5. Small magnet
6. Outside-mounted terminal clamp
7. Installation kit
8. Quick Start Guide
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED
LIABILITY COMPANY products is valid for 2 years after the purchase and
does not apply to the pre-installed battery.
If the device does not work correctly, you should first contact the support
service—in half of the cases, technical issues can be solved remotely!
The full text of the warranty
User Agreement
Technical support: [email protected]
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