AJAX GlassProtect User manual

GlassProtect User manual
Updated January 24, 2022
GlassProtect is a wireless indoor glass break detector recognizing the sound of
shattering the glass at a distance of up to 9 meters. GlassProtect can operate up to
7 years from a pre-installed battery and has a socket for connecting a third-party
wired detector.
GlassProtect connects to the Ajax security system via the protected radio
protocol. The communication range is up to 1,000 meters in line of sight. Also,
GlassProtect can be connected to third-party security systems using the
or integration modules.
Users can configure GlassProtect via the for macOS, Windows, iOS, or
Android. The system notifies users of all events through push notifications, SMS,
and calls (if activated).
The user can connect the Ajax security system to the central monitoring station of
a security company
Jeweller
Ajax
uartBridge Ajax ocBridge Plus
Ajax app

a security company.
Functional elements
Operating Principle
GlassProtect uses a sensitive electret microphone to detect the sound of glass
breaking, consisting of a low-frequency hit sound and high-frequency crashing
sound of glass shatters. Such two-stage glass break detection decreases the risk
of false triggering
Buy breakage detector GlassProtect
1. LED indicator
2. Microphone hole
3. SmartBracket attachment panel (perforated part is required for actuating the
tamper in case of any attempt to dismantle the detector. Don’t break it out!)
4. External detector connection socket
5. QR code
. Device switch
7. Tamper button

of false triggering.
GlassProtect detector does not react to the breaking of the film-covered glass: shockproof,
sunscreen, decorative, or any other type of film. To detect the breaking of such kind of glass,
we recommend using the wireless opening detector with shock and tilt
sensors.
If triggered, GlassProtect immediately transmits the alarm signal to the ,
activating the (if connected) and notifying the user and security company.
Connecting
Detector Connection to hub
Before starting connection:
Only users with administrator rights can add the device to the hub.
Pairing the detector with hub:
DoorProtect Plus
hub
sirens
1. Following the hub user guide, install the . Create the account, add the
hub, and create at least one room.
Ajax app
2. Switch on the hub and check the internet connection (via Ethernet cable and/or
GSM network).
3. Make sure that the hub is disarmed and does not update by checking its status
in the Ajax app.
1. Select Add Device in the Ajax app.
2. Name the device, scan or type the QR code (located on the detector body and
packaging), and select the location room.

For detection and pairing to occur, the detector should be located within the
coverage area of the wireless network of the hub (at a single protected object). The
connection request is transmitted for a short time: at the moment of switching on
the device.
If the device failed to pair (LED blinks once per second) switch it off for 5 seconds
3. Tap Add — the countdown will start.
4. Switch on the device.

If the device failed to pair (LED blinks once per second), switch it off for 5 seconds
and retry. The detector connected to the hub appears in the list of devices in the
app. The update of the detector statuses in the list depends on the device ping
interval set in the hub settings (the default value is 36 seconds).
Connecting to Third-Party Systems
To connect the detector to a third-party central unit using the or
integration module, follow the recommendations in the user manual
of the respective device.
States
The states screen contains information about the device and its current
parameters. Find the GlassProtect states in the Ajax app:
Parameter Value
Temperature
Temperature of the detector, measured on the
processor and changes gradually.
Acceptable error between the value in the app and
temperature at the installation site: 2–4°C
Jeweller Signal Strength
Signal strength between the hub/range extender
and the opening detector.
We recommend installing the detector in places
where the signal strength is 2–3 bars
Connection Connection status between the hub/range
extender and the detector:
uartBridge
ocBridge Plus
1. Go to the Devices tab.
2. Select GlassProtect from the list.
Online — the detector is connected with the
hub/range extender
Offline — the detector has lost connection
with the hub/range extender

ReX range extender name Displays the status of using a
Battery Charge
Battery level of the device. Displayed as a
percentage
Lid The tamper state, which reacts to the detachment
of or damage to the detector body
Delay When Entering, sec
Entry delay (alarm activation delay) is the time
you have to disarm the security system after
entering the room.
Functions for the connected wired detector only.
Delay When Leaving, sec
Delay time when exiting. Delay when exiting
(alarm activation delay) is the time you have to
exit the room after arming the security system.
Functions for the connected wired detector only.
Night Mode Delay When Entering, sec
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation
delay) is the time you have to disarm the security
system after entering the premises.
Functions for the connected wired detector only.
Night Mode Delay When Leaving, sec The time of Delay When Leaving in the Night
mode. Delay when leaving (alarm activation
delay) is the time you have to exit the premises
after the security system is armed.
Functions for the connected wired detector only
g
radio signal
range extender
How battery charge is displayed in
Ajax apps
What is delay when entering
What is delay when leaving
What is delay when entering

Functions for the connected wired detector only.
Sensitivity
Selecting the sensitivity level of the microphone:
The sensitivity level is selected based on the
results of the
External contact Status of the external detector connection to
GlassProtect
Always Active
If the option is active, the detector is always in
armed mode and notifies about alarms
Chime
When enabled, a siren notifies about opening
detectors triggering in the Disarmed system
mode
Temporary Deactivation Shows the status of the device temporary
deactivation function:
What is delay when leaving
Low
Normal
High
detection zone test
Learn more
What is chime and how it works
No — the device operates normally and
transmits all events
Lid only — the hub administrator has disabled
notifications about triggering on the device
body
Entirely — the device is completely excluded
from the system operation by the hub
administrator. The device does not follow
system commands and does not report
alarms or other events
By number of alarms — the device is
automatically disabled by the system when

Firmware Detector firmware version
Device ID Device identifier
Device No. Number of the device loop (zone)
Settings
To change the detector settings in the Ajax app:
Setting Value
First field Detector name that can be changed. The name is
displayed in the text of SMS and notifications in
the event feed.
The name can contain up to 12 Cyrillic characters
or up to 24 Latin characters
Room
Selecting the virtual room to which GlassProtect
is assigned. The name of the room is displayed in
the text of SMS and notifications in the event feed
y y y
the number of alarms is exceeded (specified
in the settings for Devices Auto Deactivation).
The feature is configured in the Ajax PRO app
By timer — the device is automatically
disabled by the system when the recovery
timer expires (specified in the settings for
Devices Auto Deactivation). The feature is
configured in the Ajax PRO app
1. Select the hub if you have several of them or if you are using the PRO app.
2. Go to the Devices tab.
3. Select GlassProtect from the list.
4. Go to Settings by clicking on the .
5. Set the required parameters.
. Click Back to save the new settings.

Delay When Entering, sec
Selecting delay time when entering. Delay when
entering (alarm activation delay) is the time you
have to disarm the security system after entering
the room.
Functions for the connected wired detector only.
Delay When Leaving, sec
Selecting the delay time when exiting. Delay when
exiting (alarm activation delay) is the time you
have to exit the room after arming the security
system.
Functions for the connected wired detector only.
Arm in night mode If active, the detector will switch to armed mode
when using Night mode
Night Mode Delay When Entering, sec
The time of Delay When Entering in the Night
mode. Delay when entering (alarm activation
delay) is the time you have to disarm the security
system after entering the premises.
Functions for the connected wired detector only.
Night Mode Delay When Leaving, sec
The time of Delay When Leaving in the Night
mode. Delay when leaving (alarm activation
delay) is the time you have to exit the premises
after the security system is armed.
Functions for the connected wired detector only.
Alarm LED indication Allows you to disable the flashing of the LED
indicator during an alarm. Available for devices
with firmware version 5.55.0.0 or higher
What is delay when entering
What is delay when leaving
What is delay when entering
What is delay when leaving
How to nd the rmware version or
the ID of the detector or device?

Sensitivity
Selecting the sensitivity level of the microphone:
The sensitivity level is selected based on the
results of the
External contact If active, GlassProtect registers external detector
alarms
Always Active
If the option is active, the detector is always in
armed mode and notifies about alarms
Alert with a siren if an external contact is open If active, added to the systemare
activated in case of an external detector alarm
Alert with a siren if glass break detected If active, added to the systemare
activated when the glass break detected
Chime settings
Opens the settings of Chime.
Jeweller Signal Strength Test
Switches the detector to the Jeweller signal
strength test mode. The test allows you to check
the signal strength between the hub and
GlassProtect and determine the optimal
installation site
Detection Zone Test Switches the detector to the detection area test
Switches the detector to the signal fade test
mode (available in detectors with firmware
Low
Normal
High
detection zone test
Learn more
sirens
sirens
How to set Chime
What is Chime
What is Jeweller Signal Strength Test
What is Detection Zone Test

Signal Attenuation Test
mode (available in detectors with firmware
version 3.50 and later)
User Guide Opens GlassProtect User Guide in the Ajax app
Temporary Deactivation
Allows the user to disconnect the device without
removing it from the system.
Three options are available:
The system can also automatically deactivate
devices when the set number of alarms is
exceeded or when the recovery timer expires.
Unpair Device Disconnects the detector from the hub and
deletes its settings
How to set Chime
Chime is a sound signal that indicates the triggering of the opening detectors when
the system is disarmed. The feature is used, for example, in stores, to notify
employees that someone has entered the building.
What is Attenuation Test
No — the device operates normally and
transmits all alarms and events
Entirely— the device will not execute system
commands or participate in automation
scenarios, and the system will ignore device
alarms and other notifications
Lid only— the system will ignore only
notifications about the triggering of the device
tamper button
Learn more about temporary
deactivation of devices
Learn more about auto deactivation of
devices

Notifications are configured in two stages: setting up opening detectors and
setting up sirens.
GlassProtect settings
Before configuring the chime, make sure that a wired opening detector is connected to
GlassProtect and that the External contact option is enabled in the GlassProtect settings in
the Ajax app.
Indication
Event Indication Note
Turning on the detector Lights up green for about one
second
Detector connection to the
i h i l f f
Learn more about Chime
1. Go to the Devices menu.
2. Select the GlassProtect detector.
3. Go to its settings by clicking the gear icon in the upper right corner.
4. Go to the Chime Settings menu.
5. Select the siren notification for the event If external contact is open (available
if the External contact option is enabled).
. Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the Ajax
app will play the sound.
7. Click Back to save the settings.
. Set up the required siren.
How to set up a siren for Chime

, and Lights up continuously for a few
seconds
Alarm / tamper activation Lights up green for about one
second Alarm is sent once in 5 seconds
Battery needs replacing During the alarm, it slowly lights
up green and slowly goes out
Replacement of the detector
battery is described in the
manual
Functionality testing
The Ajax security system allows conducting tests for checking the functionality of
connected devices.
The tests do not start immediately but within a period of 36 seconds when using
standard settings. The test time start depends on the settings of the detector ping
interval (the paragraph on “Jeweller” settings in hub settings).
Detector functionality testing
Having defined the location of the detector and having fixed the device with the
bundled adhesive tape, test the detection zone.
GlassProtect does not react to clapping!
Testing the detector
Hit the glass with your fist without breaking it. If the detector catches a low-
frequency sound the LED blinks Simulate a high-frequency glass shattering sound
hub ocBridge Plus
uartBridge
Battery Replacement
Jeweller Signal Strength Test
Detection Zone Test
Attenuation Test

frequency sound, the LED blinks. Simulate a high-frequency glass shattering sound
for 1.5 seconds after the first hit with a special tool or hitting a glass with a metal
object. After recognizing the sound, the detector switches off the LED indicator for
a second.
To be triggered when the system is armed, the detector needs to recognize sounds in the
following order: low-frequency sound (hit) firstly, then high-frequency sound (glass
shattering, shards). Otherwise, the alarm will not go off.
Switch on/off all the appliances that usually operate in the room: generators, air
conditioners, etc. If this triggers the detector, try to change the sensitivity or
relocate GlassProtect.
Use the sensitivity level, at which the detector correctly passes both test stages
and does not respond to any devices operating in the room.
Installing the device
Selecting the Location
In some cases, the household activity can cause false alarms
The location of GlassProtect depends on its remoteness from the hub, and
obstacles hindering the radio signal transmission: walls, floors, large objects inside
the room.
The device developed only for indoor use.
Check the Jeweller signal level at the installation location

If the signal level is low (one bar), we cannot guarantee the stable operation of the
detector. Take all possible measures to improve the quality of the signal. At least,
move the detector: even a 20 cm shift can significantly improve the quality of
signal reception.
If after moving the device still has a low or unstable signal strength, use a
.
Do not install the detector:
GlassProtect recognizes glass break at a distance of up to 9 meters. Its
microphone should be positioned no more than 90 degrees relative to the
window(s).
Make sure that any curtains, plants, furniture, or other objects do not overcover the
microphone opening.
If there are curtains on the window, place the detector between them and the
window, for instance, at the window side jamb. Otherwise, curtains can mute the
glass break sound, and the detector will not be triggered.
Detector installation procedure
Before installing the detector, make sure that you have selected the optimal
location that follows the guidelines of this manual!
radio
signal range extender
1. outside the premises (outdoors);
2. nearby sirens and speakers;
3. nearby any metal objects or mirrors causing attenuation or screening of the
signal;
4. at any places with fast air circulation (air fans, open windows or doors);
5. inside premises with the temperature and humidity beyond the range of
permissible limits;
. closer than 1 m to the hub.

location that follows the guidelines of this manual!
If LED doesn’t blink after fixing in SmartBracket, check the status of the tamper in
the Ajax app and then the fixing tightness of the panel.
If someone detaches the detector from the surface or takes it off the attachment
panel, the security system notifies you.
Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to
GlassProtect using the in-built terminal clamp.
1. Fix the SmartBracket attachment panel using bundled screws. If you use any
other attachment tools, make sure that they do not damage or deform the
attachment panel.
Use double-side adhesive tape only for temporary attachment of the detector. The tape
runs dry with time, which can cause falling, false triggering, and detector malfunction.
2. Put the detector on the attachment panel. When the detector is fixed in
SmartBracket, it blinks with LED, signaling that the tamper is closed.

We recommend installing the wired detector at a distance no longer than 1 meter
to GlassProtect. Longer wire length increases the risk of its damage and reduces
the quality of communication between the detectors.
To put out the wire from the detector body, break out the plug:
If the connected wired detector is triggered, you receive the notification.
Maintenance
Check the operational capability of the detector regularly.
Clean the detector body from dust, spider web, and other contaminants as they
appear Use soft dry napkin suitable for tech equipment

appear. Use soft dry napkin suitable for tech equipment.
Do not use any substances containing alcohol, acetone, gasoline, and other active solvents
to clean the detector.
The pre-installed battery ensures up to 7 years of autonomous operation (with the
5 minutes ping interval by the hub). If the detector battery is low, the system
notifies the user, and the LED indicator smoothly lights up and goes off if a glass
break is detected or the tamper is triggered.
Tech specs
Sensitive element Electret microphone
Glass break detection distance Up to 9 m
Microphone coverage angle 180°
Tamper protection Yes
Radio communication protocol
Jeweller
Radio frequency band
866.0 – 866.5 MHz
868.0 – 868.6 MHz
868.7 – 869.2 MHz
905.0 – 926.5 MHz
915.85 – 926.5 MHz
921.0 – 922.0 MHz
Depends on the region of sale.
Compatibility Operates with all Ajax ,
, ,
How long Ajax devices operate on batteries, and what affects this
Battery Replacement
Learn more
hubs radio signal
range extenders ocBridge Plus
uartBridge

Maximum RF output power Up to 20 mW
Radio signal modulation GFSK
Radio signal range Up to 1,000 m (any obstacles absent)
Socket for connecting wire detectors Yes, NC
Power supply 1 battery CR123A, 3 V
Battery life Up to 7 years
Installation method Indoors
Operating temperature range From -10°С to +40°С
Operating humidity Up to 75%
Overall dimensions Ø 20 × 90 mm
Weight 30 g
Service life 10 years
Certification
Security Grade 2, Environmental Class II in
conformity with the requirements of EN 50131-1, EN
50131-2-7-1, EN 50131-5-3
Complete Set
Warranty
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
Compliance with standards
1. GlassProtect
2. SmartBracket mounting panel
3. Battery CR123A (pre-installed)
4. Outside-mounted terminal clamp
5. Installation kit
. Quick Start Guide

COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.
If the device does not work correctly, you should first contact the support service —
in half of the cases, technical issues can be solved remotely!
Technical support:
The full text of the warranty
User Agreement
suppor[email protected]
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