
1312
ASSEMBLY INSTRUCTIONS
TROUBLESHOOTING
TROUBLESHOOTING
WARRANTY
This product (exclusive of shelves) is warranted to the original purchaser. If there is a failure in this
unit due to defects in materials or workmanship, the manufacturer will repair or replace this item at
our discretion without charge. Warranty is void if product has been assembled incorrectly, misused,
abused by overloading, altered in any way or damaged due to accident. This warranty is not
transferable and does not cover chipping, aking, scratches, rust, dents, or other damages to the
surfaces of this product. Responsibility of the manufacturer is limited to repair or replacement of
this product. The manufacturer is not responsible for consequential, incidental, or other damages or
losses resulting from product failure.
This warranty is in lieu of all other expressed warranties. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you. This
warranty gives you specic legal rights and you may have other rights which vary from state to state.
PART DESCRIPTION PART #
A Hutch Panel Left *LWSCSKJ/W/G-1-HPL
B Hutch Panel Right *LWSCSKJ/W/G-2-HPR
CHutch Panel Top *LWSCSKJ/W/G-3-HPT
D Hutch Panel Back *LWSCSKJ/W/G-4-HPB
E Front Straight Stretcher *LWSCSKJ/W/G-5-FSS
F Adjustable Shelf *LWSCSKJ/W/G-6-AS
G Base Panel Left *LWSCSKJ/W/G-7-BPL
H Base Panel Right *LWSCSKJ/W/G-8-BPR
IBase Panel Top *LWSCSKJ/W/G-9-BPT
J Base Panel Back *LWSCSKJ/W/G-10-BPB
K Base Panel Bottom *LWSCSKJ/W/G-11-BPB
L Wall Hanging Cleat *LWSCSKJ/W/G-12-WHC
M 25 mm Metal Pole *LWSCSKJ/W/G-13-25MP
N 22 mm Metal Pole *LWSCSKJ/W/G-14-22MP
OInstallation Template *LWSCSKJ/W/G-15-IT
AA Bolt *LWSCSKJ/W/G-16-B
BB Lock Washer *LWSCSKJ/W/G-17-LW
CC Flat Washer *LWSCSKJ/W/G-18-FW
DD Large Cam Lock *LWSCSKJ/W/G-19-LCL
EE Medium Cam Bolt *LWSCSKJ/W/G-20-MCB
FF Large Wood Dowel *LWSCSKJ/W/G-21-LWD
GG Shelf Pin *LWSCSKJ/W/G-22-SP
HH M8 x 2-1/2 in. Lag Bolt *LWSCSKJ/W/G-23-2 1/2LB
II Large Flat Washer *LWSCSKJ/W/G-24-LFW
JJ Barrel Nut *LWSCSKJ/W/G-25-BN
KK Large Cam Bolt *LWSCSKJ/W/G-26-LCB
LL Allen Wrench *LWSCSKJ/W/G-27-AW
MM Touch-up Pen *LWSCSKJ/W/G-28-TP
NN Wall Anchor *LWSCSKJ/W/G-29-WA
OO M4 x 38 mm Wood Screw *LWSCSKJ/W/G-30-38WS
PP M4 x 14 mm Wood Screw *LWSCSKJ/W/G-31-14WS
QQ Open Pole Holder *LWSCSKJ/W/G-32-OPH
RR Closed Pole Holder *LWSCSKJ/W/G-33-CPH
SS M4 x 15 mm Self-tapping Screw *LWSCSKJ/W/G-34-15SS
Complete Hardware *LWSCSKJ/W/G-35-CH
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-866-439-9800, 8 a.m. - 8 p.m., EST,
Monday - Friday.
Lowes.com/allenandroth Lowes.com/allenandroth
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The pole kit is tilting. The open and closed pole hold-
ers are not installed at the same
level.
Use a quality level to ensure the pole
holders are level with each other.
Screw went through
side panel.
Used M4 x 38 mm wood screws
for attaching pole holder onto
the side of cabinet.
Use M4 x 14 mm wood screws.
Closet tower tilted. The wall hanging cleats are not
level.
Reinstall the wall hanging cleats and
ensure they are level.
Closet tower can not
hang on the wall.
The mounting hole locations are
not correct.
Reinstall wall hanging cleats; make
sure the space between two wall hang-
ing cleats is 39-1/2 in. and the bottom
two mounting holes location is no less
than 31-1/2 in. from the oor.