Allied Telesis AT-TQ5403e-00 User manual

613-002655 Rev. A
AT-TQ5403e
Enterprise-Class Outdoor Wireless Access Point
with IEEE802.11a/b/g/n/ac Tri-Radio
Installation Guide

Copyright 2019 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names,
logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for
any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related
to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the
possibility of such damages.

3
Electrical Safety and Emissions
Standards
This product meets the following standards:
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Enterprise-class Outdoor Wireless Access Point
Model Number: AT-TQ5403e
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment. E80
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in
Part 15E, Section 15.407 of the FCC Rules.

4
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the
Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied
Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring
incoming materials, and maintaining manufacturing process controls.
Safety and Electromagnetic Emissions Certificates
Standard Compliance
RoHs compliant
European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.)
Certificates
CE
FCC
RCM
Wi-Fi CERTIFIED
Electromagnetic Compatibility (EMC)
EN 301 489-1
EN 301 489-17
EN 55032
EN 55024
EN 55035
EN 61000-4-2
EN 61000-4-3
EN 61000-4-4
EN 61000-4-5

5
EN 61000-4-6
EN 61000-4-8
AS/NZS CISPR 32
FCC 47 CFR Part 15, Subpart B
ICES-003
Radio Equipment
EN 300 328
EN 301 893
AS/NZS 4268
FCC 47 CFR Part 15, Subpart C
FCC 47 CFR Part 15, Subpart E
RSS-247
RSS-Gen
RSS-102
FCC: OET Bulletin No. 65 Supplement C
EN 50385
Safety
EN 60950-1
IEC 60950-1
TUV-T
UL 60950-1
UL 60950-22
CAN/CSA C22.2 No. 60950-1-07
CAN/CSA-C22.2 No. 60950-22-07
IEC 60950-22
IEC 60529
EN 62368-1
UL 62368-1
IEC 62368-1
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF document
titled Translated Safety Statements on the Allied Telesis website at
www.alliedtelesis.com/support.

6

7
Contents
Preface ..............................................................................................................................................................9
Safety Symbols Used in this Document ..................................................................................................... 10
Professional Installation Instructions.......................................................................................................... 11
Contacting Allied Telesis............................................................................................................................ 12
Chapter 1: Product Description ...................................................................................................................13
Overview .................................................................................................................................................... 14
Features..................................................................................................................................................... 16
LEDs .......................................................................................................................................................... 17
LAN Port..................................................................................................................................................... 18
Power over Ethernet (PoE).................................................................................................................. 18
Connector Type ................................................................................................................................... 18
Speed .................................................................................................................................................. 18
Duplex Mode ....................................................................................................................................... 18
Automatic MDIX Detection .................................................................................................................. 19
Port Pinouts ......................................................................................................................................... 19
Reset Button .............................................................................................................................................. 20
Cable Specifications................................................................................................................................... 21
Cable Requirements............................................................................................................................ 21
Maximum Distance .............................................................................................................................. 21
Chapter 2: Installing the Access Point ........................................................................................................23
Reviewing Safety Precautions ................................................................................................................... 24
Unpacking the Access Point ...................................................................................................................... 27
Attaching the Ground Cable to the Access Point ....................................................................................... 30
Guidelines............................................................................................................................................ 30
What to Prepare for Attaching the Ground Cable................................................................................ 30
Attaching the Ground Cable to the Access Point ................................................................................ 31
Connecting the Access Point with the Ethernet Cable............................................................................... 32
Attaching the Antennas to the Access Point .............................................................................................. 34
Installing the Access Point on a Wall ......................................................................................................... 36
Guidelines............................................................................................................................................ 36
What to Prepare for Wall Installation ................................................................................................... 37
Installing the Access Point on a Wall................................................................................................... 37
Installing the Access Point on a Pole ......................................................................................................... 40
Guidelines for Pole Installation ............................................................................................................ 40
What to Prepare for Pole Installation ................................................................................................... 40
Installing the Access Point on a Pole .................................................................................................. 41
Adjusting the Position Upward or Downward ...................................................................................... 42
Starting the Initial Management Session on the Access Point................................................................... 43
Setting the Country Setting ........................................................................................................................ 45
Appendix A: Technical Specifications and Statements .............................................................................47
Physical Specifications............................................................................................................................... 47
Power Specifications.................................................................................................................................. 47
Environmental Specifications ..................................................................................................................... 48

Contents
8
Antenna Specifications ...............................................................................................................................48
LAN Port .....................................................................................................................................................49
Safety and Electromagnetic Emissions Certifications ................................................................................ 51
Operation Frequency Information...............................................................................................................52
IC Statements............................................................................................................................................. 53
IC Radiation Exposure Statement........................................................................................................53
Déclaration d’exposition à la radiation .................................................................................................53
Caution................................................................................................................................................. 53
Avertissement ...................................................................................................................................... 54
Professional Installation Instruction......................................................................................................54
Instructions d'installation professionnelle: ............................................................................................ 54
Europe - EU Declaration of Conformity ...................................................................................................... 55
Operating Frequencies and Maximum Transmission Power Levels ....................................................55

9
Preface
This guide contains the hardware installation instructions for the
AT-TQ5403e Enterprise-Class Outdoor Wireless Access Point. This
preface contains the following sections:
“Safety Symbols Used in this Document” on page 10
“Professional Installation Instructions” on page 11
“Contacting Allied Telesis” on page 12

AT-TQ5403e Outdoor Wireless Access Point Installation Guide
10
Safety Symbols Used in this Document
This document uses the following conventions.
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Attention
Les mises en garde vous informent que l'exécution ou l'omission
d'une action spécifique peut endommager l'équipement ou entraîner
une perte de données.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Advertissement
Les avertissements vous informent que l'exécution ou l'omission
d'une action spécifique peut entraîner des blessures corporelles.

Preface
11
Professional Installation Instructions
You must comply with the following cautions:
Installation personal
This product is designed for specific application and needs to be
installed by a qualified personal who has RF and related rule
knowledge. The general user shall not attempt to install or change the
setting.
Installation location
The product shall be installed at a location where the radiating antenna
can be kept 20cm from nearby person in normal operation condition to
meet regulatory RF exposure requirement.

AT-TQ5403e Outdoor Wireless Access Point Installation Guide
12
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links
for the following services on this page:
24/7 Online Support — Enter our interactive support center to
search for answers to your product questions in our knowledge
database, check support tickets, learn about Return Merchandise
Authorizations (RMAs), and contact Allied Telesis technical
experts.
USA and EMEA phone support — Select the phone number that
best fits your location and customer type.
Hardware warranty information — Learn about Allied Telesis
warranties and register your product online.
Replacement Services — Submit an RMA request via our
interactive support center.
Documentation — View the most recent installation and user
guides, software release notes, white papers, and data sheets for
your products.
Software Downloads — Download the latest software releases for
your managed products.
For sales or corporate information, go to www.alliedtelesis.com/
purchase.

13
Chapter 1
Product Description
This chapter describes the hardware components of the AT-TQ5403e
access point. This chapter contains the following sections:
“Overview” on page 14
“Features” on page 16
“LEDs” on page 17
“LAN Port” on page 18
“Reset Button” on page 20
“Cable Specifications” on page 21

AT-TQ5403e Outdoor Wireless Access Point Installation Guide
14
Overview
The AT-TQ5403e access point is an enterprise-class outdoor wireless
access point designed to expand wireless networks to outdoor venues,
such as ski and beach resorts, sports arenas, or college and corporate
campuses.
The access point comes with one PoE+ capable LAN port to connect to
the network as well as the power supply.
This device can be mounted on a wall or pole.
The AT-TQ5403e access point is illustrated in Figure 1.
Figure 1. AT-TQ5403e Access Point
The front panel components of the AT-TQ5403e access point are
illustrated in Figure 2.
Figure 2. AT-TQ5403e Access Point Antenna Front Panel
LAN Port
5GHz Antenna
Connector
5GHz Antenna
Connector
LEDs and Reset Button

Chapter 1: Product Description
15
The back panel components of the AT-TQ5403e access point are
illustrated in Figure 3.
Figure 3. AT-TQ5403e Access Point Antenna Back Panel
The components are listed in Table 1.
Note
Do not remove the Gore®vent plug from the access point.
5GHz Antenna Connector 2.4GHz Antenna Connector
Gore
® vent
2.4GHz Antenna
Connector
5GHz Antenna
Connector
Table 1. Components of the Access Point
Component Description
5 GHz Antenna
Connector
N-type female connector for the 5 GHz antenna
2.4 GHz Antenna
Connector
N-type female connector for the 2.4 GHz antenna
LAN Port (PoE Input) The LAN port connects the access point to your
local area network. It supports PoE+. This PoE+
capable LAN port is the only way to supply power
to this access point. You must connect this LAN
port to a PoE-capable switch.
LEDs Indicates the following status:
LAN
WLAN
Power
Reset Button The reset button reboots the system. Remove the
clear dust cover and press the button using your
finger.
Gore®vent The vent equalizes housing pressures, protects
against dirt, dust, humidity and water, and reduces
condensation.

AT-TQ5403e Outdoor Wireless Access Point Installation Guide
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Features
The main features of the product are listed here:
Tri-radio: 2.4 GHz x 1 and 5 GHz x 2
IEEE 802.11a/b/g/n/ac
2x2:2ss MIMO
Maximum capacity 2.4 GHz: 300 Mbps
Maximum capacity 5 GHz: 867 Mbps
Wireless Distribution System (WDS) bridges
Neighbor AP detection
Multiple SSIDs
One 10/100/1000Base-T Ethernet port with Auto-Negotiation, auto
MDI/MDIX, and IEEE 802.3at Power over Ethernet (PoE+)
IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX), and IEEE
802.3ab (1000Base-T) compliance on the Ethernet port
MAC address filtering for wireless access security
Broadcast and multicast rate limiting
DHCP client
RADIUS accounting with external RADIUS server
Network Time Protocol (NTP) client
Domain name server (DNS) client
IEEE 802.1x authentication
WPA-Personal and WPA-Enterprise with WPA, WPA2, TKIP, and
CCMP (AES) authentication and encryption
Static WEP encryption
HTTP and HTTPS web browser management
SNMPv1 and v2c management
Quality of Service
Event log
Syslog client
Outdoor installation on a wall or pole
External antenna surge protector
N-type female antenna connectors for replacing antennas
Aluminum chassis to repel ultraviolet (UV) radiation and withstand
high temperature

Chapter 1: Product Description
17
LEDs
The LEDs on the AT-TQ5403e access point are described in Table 2.
Table 2. LEDs
LED State Description
LAN Solid Green A link is established and the port is operating
normally.
Blinking
Green
Data is being transmitted/received.
Off A link is not established.
WLAN Solid Green One or more radio among Radio1, Radio2,
and Radio3 is enabled.
Off Radio1, Radio2, and Radio3 are all disabled.
Power Solid Green The unit is receiving power that is within the
normal operating range.
Blinking
Green
The access point is booting up or upgrading
the firmware.
Off The power supply is not receiving power
through the LAN port.

AT-TQ5403e Outdoor Wireless Access Point Installation Guide
18
LAN Port
The AT-TQ5403e access point has one LAN port to connect to your Local
Area Network (LAN), typically through an Ethernet switch.
Power over
Ethernet (PoE)
The AT-TQ5403e access point supports Power over Ethernet Plus (PoE+)
on the LAN port. The access point is a PoE+ class 4 powered device with
a maximum power consumption of 25.5 watts. When the port is connected
to a PoE+ Ethernet switch, the access point receives its power over the
network cable that carries the network traffic. The LAN port is the only way
to supply the power to the device.
Note
The PoE device that supplies power to this device, such as a switch,
must be a UL listed Information Technology Equipment (ITE).
Connector Type The LAN port has an eight-pin RJ45 connector. The port uses four pins at
10 or 100 Mbps and all eight pins at 1000 Mbps. The pin assignments are
listed in “LAN Port” on page 49.
Speed The LAN port can operate at 10, 100, or 1000 Mbps. The speed is set
automatically with Auto-Negotiation. You cannot disable Auto-Negotiation
on the port.
Note
The LAN port should be connected to a network device that also
adjusts its speed with Auto-Negotiation. If the network device does
not support Auto-Negotiation, the LAN port operates at 10 Mbps,
which may reduce network performance.
Duplex Mode The LAN port can operate in either half- or full-duplex mode at 10 or 100
Mbps, and full-duplex mode at 1000 Mbps. The port is IEEE 802.3u-
compliant and uses Auto-Negotiation to set the duplex mode. You cannot
disable Auto-Negotiation on the port.
Note
The LAN port should be connected to a network device that also
sets its duplex mode with Auto-Negotiation. If the network device
does not support Auto-Negotiation, the LAN port operates at half-
duplex mode. This may result in a duplex mode mismatch if the
network device is operating at full duplex.

Chapter 1: Product Description
19
Automatic MDIX
Detection
The 10/100/1000 Mbps twisted-pair port is IEEE 802.3ab compliant and
features automatic MDIX detection when operating at 10 or 100 Mbps.
(Automatic MDIX detection does not apply to 1000 Mbps.) This feature
automatically configures the port to MDI or MDI-X depending on the wiring
configuration of the port on the Ethernet switch.
You may not disable automatic MDIX detection. For automatic MDIX
detection to work properly, it must also be present on the Ethernet switch.
The LAN port defaults to MDIX if it is connected to a network device that
does not support automatic MDIX detection.
Port Pinouts Refer to Table 11 on page 49 for the port pinouts of the LAN port when it is
operating at 10 or 100 Mbps in the MDI configuration and Table 12 on
page 50 for the MDI-X configuration. Refer to Table 13 on page 50 for the
port pinouts when the port is operating at 1000 Mbps.

AT-TQ5403e Outdoor Wireless Access Point Installation Guide
20
Reset Button
The reset button on the front panel is used to return the parameter settings
of the device to its default values. You might use the button if you want to
discard the current configuration of the device or because you forgot the
password to the manager account and cannot manage the device.
To reset the device, remove the clear cap on the front panel and press the
black button for five seconds and release. The reset button is protected to
prevent from being accidentally pressed.
By default, the reset button is disabled. To enable reset button, see a User
Guide for this access point.