Ansul AutoPulse Z-28 User manual

SERVICE
MANUAL
AGENT RELEASE
CONTROL SYSTEM
ANSUL
28
P/N 579-483 Doc 431707
12/09/02 Rev: A

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Copyright 2002 Ansul. All Rights Reserved.
Printed in the United States of America.
Information in this document is subject to change without notice. No part of this
document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written consent of
Ansul.
SYSTEM REACCEPTANCE TEST AFTER SOFTWARE CHANGES - To
ensure proper system operation, this product must be tested in accordance with
NFPA72-1999, Chapter 7 after any programming operation or change in site-
specific software. Reacceptance testing is required after any change, addition or
deletion of system components, or after any modification, repair or adjustment
to system hardware or wiring.
All components, circuits, system operations, or software functions known to be
affected by a change must be 100% tested. In addition, to ensure that other
operations are not inadvertently affected, at least 10% of initiating devices that
are not directly affected by the change, up to a maximum of 50 devices, must
also be tested and proper system operation verified.
READ AND SAVE THESE INSTRUCTIONS. Follow the instructions in the
installation, operating and programming manuals. These instructions must be
followed to avoid damage to the control panel and associated equipment. Fire
Alarm Control Panel (FACP) operation and reliability depend upon proper
installation.
DO NOT INSTALL ANY ANSUL PRODUCT THAT APPEARS
DAMAGED. Upon unpacking your Ansul product, inspect the contents of the
carton for shipping damage. If damage is apparent, immediately file a claim
with the carrier and notify Ansul.
ELECTRICAL HAZARD - Disconnect electrical power when making any
internal adjustments or repairs. Servicing should be performed by qualified
Ansul Representatives.
RADIO FREQUENCY ENERGY - This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with
the instruction manual, may cause interference to radio communications. It has
been tested and found to comply with the limits for a Class A computing device
pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference when operated in a commercial
environment. Operation of this equipment in a residential area may cause
interference in which case the user at his own expense will be required to take
whatever measures may be required to correct the interference.
Copyright and Trademarks
Cautions and Warnings

The Z-28 is listed for the following.
UL 864 Listings for Type of System:
•UL 864 Power-Limited Fire Alarm Control Unit
•Local (formerly NFPA 72A)
Requires the sounding of an alarm via listed notification appliance(s)
•Auxiliary (formerly NFPA 72B)
Requires City Circuit Module, Part No. 430607
•Remote Station - protected premise (formerly NFPA 72C)
Requires City Circuit Module, Part No. 430607
• Suppression Releasing Service
Requires Suppression Kit, Part No. 430612
UL 864 Listings for Type of Service:
•Automatic, Manual, Waterflow, and Sprinkler Supervisory
Factory Mutual Approved
•Same as UL above
Local Approvals
•CSFM
•MEA
Continued on next page
Codes and Standards

The installer should be familiar with the relevant codes listed below as well as
any other applicable local codes and standards, when installing a fire alarm
system.
• NFPA 72 National Fire Alarm Code
• NFPA 11 Standard for Low-Expansion Foam and Combined Agent
Systems
• NFPA 11A Standard for Medium- and High-Expansion Foam Systems
• NFPA 12 Standard on Carbon Dioxide Extinguishing Systems
• NFPA 12A Standard on Halon 1301 Fire Extinguishing Systems
• NFPA 13 Standard for the Installation of Sprinkler Systems
• NFPA 14 Standard for the Installation of Standpipe and Hose Systems
• NFPA 15 Standard for Water Spray Fixed Systems for Fire Protection
• NFPA 16 Standard for the Installation of Deluge Foam-Water Sprinkler
and Foam-Water Spray Systems
• NFPA 16A Standard for the Installation of Closed-Head Foam-Water
Sprinkler Systems
• NFPA 17 Standard for Dry Chemical Extinguishing Systems
• NFPA 17A Standard for Wet Chemical Extinguishing Systems
• NFPA 25 Standard for Inspection, Testing, and Maintenance of
Water-Based Fire Protection Systems
• NFPA 70 National Electrical Code
• NFPA 80 Standard for Fire Doors and Fire Windows
• NFPA 90A Standard for the Installation of Air Conditioning and
Ventilation Systems
• NFPA 90B Standard for the Installation of Warm Air Heating and Air
Conditioning Systems
• NFPA 92A Recommended Practice for Smoke-Control Systems
• NFPA 92B Guide for Smoke Management Systems in Malls, Atria, and
LargeAreas
• NFPA 101 Life Safety Code
• NFPA 170 Standard for Fire Safety Symbols
• NFPA 231C Standard for Rack Storage of Materials
• NFPA 1221 Standard on the Installation, Maintenance, and Use of Public
Fire Service Communication Systems
Codes and Standards
(continued)

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v
Chapter 1. Power Up Flowcharts
Introduction .............................................................................................. 1-1
In this Chapter .......................................................................................... 1-1
Initial Power Up Flow Chart ........................................................................ 1-2
AC Power Flowchart .................................................................................... 1-4
Chapter 2. Interpreting Trouble Messages
Introduction .............................................................................................. 2-1
In this Chapter .......................................................................................... 2-1
NAC Troubles .............................................................................................. 2-2
Power Supply Troubles ................................................................................ 2-4
SLCnet Troubles........................................................................................... 2-8
RS-232/Modem Troubles ............................................................................2-11
24 Point I/O Troubles..................................................................................2-12
LCD Troubles..............................................................................................2-13
AUTOPULSE Z-28 Ext Troubles ...............................................................2-14
Digital Pseudo Point Troubles.....................................................................2-15
Chapter 3. Crash Codes
Introduction .............................................................................................. 3-1
In this Chapter .......................................................................................... 3-1
Summary of Crash Codes............................................................................. 3-2
Table of Contents

vi
Appendix A. Power Supply Adjustment and
Troubleshooting
Introduction ..............................................................................................A-1
In this Appendix .......................................................................................A-1
Adjusting the AC Power Supply Brownout Potentiometer ..........................A-2
Overview ..................................................................................................A-2
Using a Variac to Adjust the Brownout Potentiometer ............................A-2
Checking AC Power Supply Transformer / Bridge Rectifier .......................A-3
Checking DC Voltage at H1 and H2 ........................................................A-3
Checking Connectors................................................................................A-3
Replacing the Line Voltage Transformer and Bridge Rectifier................A-5
Checking EPS Transformer / Bridge Rectifier .............................................A-6
Introduction ..............................................................................................A-6
Checking DC Voltage from EPS Bridge Rectifer ....................................A-6
Checking Connectors................................................................................A-7
Replacing the EPS Line Voltage Transformer and Bridge Rectifier ........A-8
Appendix B. Diagnostic Utilities, Basic Service
Procedures, and Known Solutions
Introduction ..............................................................................................B-1
In this Appendix .......................................................................................B-1
N2 Comm Diagnostics .................................................................................B-2
Procedure..................................................................................................B-2
SLCnet Diagnostics......................................................................................B-3
Procedure..................................................................................................B-3
Duplicate Devices.....................................................................................B-3
Weak Answer Devices..............................................................................B-3
SLCnet Earth Fault Search Diagnostics .......................................................B-4
Procedure..................................................................................................B-4
WALKtest ....................................................................................................B-5
Overview ..................................................................................................B-5
Using WALKtest......................................................................................B-5
Important Notes........................................................................................B-5
SIMtest .........................................................................................................B-6
Overview ..................................................................................................B-6
Using SIMtest...........................................................................................B-7
Basic Service Procedures .............................................................................B-8
Restoring the Z-28’s Default Programming .............................................B-8
Determining the BIN File Software Revision...........................................B-8
Disabling the Piezo on a Remote LCD Annunciator................................B-8
Clearing an Event Overflow Trouble .......................................................B-8
Index

vii


1-1
This chapter contains two flowcharts, one containing the Z-28’s power up
sequence and one that can be used to troubleshoot AC power problems.
Be aware of the following when using these flowcharts.
• The power up sequence occurs quickly. On a properly functioning
system, some phases of the power up sequence (for example, the span of
time during which the boot software revision is displayed) appear on the
Liquid Crystal Display (LCD) for only a few seconds. It may be necessary
to run the power up sequence several times, as you read the flow chart, to
properly interpret what is happening.
• You can skip these flowcharts if your system has powered up
correctly and is displaying a trouble message on the LCD. Refer to
Chapter 2 for descriptions of the Z-28’s trouble messages.
This chapter discusses the following topics:
Topic See Page #
Initial Power Up Flowchart 1-2
AC Power Flowchart 1-4
Chapter 1
Power Up Flowcharts
Introduction
In this Chapter

1-2
System Displays:
"1.02.xx"
System Displays:
Crash Code A?
System Displays:
Any other
Crash Code
Check cable running from keypad to
SFIO Board. Replace SFIO Board
System Displays:
"Link Scan" followed by
"Code Scan
C123456789A"
System Displays:
"Warm Start Trouble"
Press ACK Key
AC Power LED ON
System
Displays:
Continuos Link Scan/
Code Scan Loop?
Bin File Corrupt, Damaged, or Missing
Replace BIN File or Replace SFIO.
See Note 4.
No Other Troubles or
Crash Codes Present
System Displays:
Crash Codes
See
AC Power
Flowchart
YES
NO
YES
NO
NO
YES
NO
YES
NO
Do Additional Troubles
Appear?
NO
Do Crash Codes Appear?
Refer to Crash Codes in Chapter 3
Refer to Trouble Descriptions in
Chapter 2
System Displays:
"System is Normal"
YES YES
Refer to
Crash Codes
in Chapter 3
NO
YES YES
YES
YES
YES
System Displays:
CFIG Format Mismatch
(~ 10 Seconds)
Versions of Programmer
and BIN File do not match.
See Note 3 Below.
YES
NO
See Note 2
See Note 1
Initial Power Up Flow Chart
Versions of Programmer and BIN
File do not match.
See Note 3 on next page.
See Note 2

1-3
Note 1: When the system displays “1.02.xx”, this indicates the revision level of the boot software and does not
indicate the revision level of the panel’s BIN file. Refer to “Determining the BIN File Software Revision,”
in Appendix C of this manual for additional information.
Note 2: The SFIO board must be factory adjusted, tested, and loaded with the latest version of BIN file prior to
shipment. If a new SFIO board is received in the field and there is no BIN file loaded on it (i.e., a system
with a new SFIO enters a continuous link scan/code scan loop), this indicates that the board has not been
factory adjusted and tested. Order a new SFIO board, call Service Support to report the problem, and refer
to Appendix B of this manual for information on brownout potentiometer adjustment.
Note 3: The BIN file is available from Technical Support.
Initial Power Up Flow Chart, Continued

1-4
Meter AC Power
@ Panel's AC
Terminal Block.
AC Power Less
than 103 VAC?
NO
Contact Individual / Organization
Responsible for Building Electrical
System
Brownout Adjustment
Potentiometer Correctly
Positioned? Refer to
Appendix B.
NO
Adjust Brownout Potentiometer.
Note:
Read Appendix B for
Adjustment Procedure.
YES
Meter DC Power
@ Terminals H1 and H2
DC Power 21-32 VDC?
YES
NO
Check and Replace (if necessary)
Transformer and Bridge Rectifier.
Refer to Appendix B.
AC Power Flowchart

2-1
Trouble messages are the primary means by which the system indicates that a
problem has occurred.
This chapter organizes trouble messages by major system components. For
example, the section on SLCnet troubles contains trouble messages related to
SLCnet points, as well as trouble messages for the SLCnet channel itself.
This chapter discusses the following topics:
Topic See Page #
NAC Troubles 2-2
Power Supply Troubles 2-4
SLCnet Troubles 2-8
RS-232/Modem Troubles 2-11
24 Point I/O Troubles 2-14
LCD Troubles 2-15
AUTOPULSE Z-28 Ext Troubles 2-16
Digital Pseudo Point Troubles 2-17
Chapter 2
Interpreting Trouble Messages
Introduction
In this Chapter

2-2
Table 2-1. NAC Card and Point Troubles
Type Trouble Message Possible Causes / Troubleshooting
NAC Circuit: SIG1
NAC Circuit: SIG2
NAC Circuit: SIG3
NAC Circuit: SIG4
Remove the field wiring from the NAC. Connect a 10K EOL resistor to
the NAC terminal on the panel and see if the trouble clears. Do one of
the following depending on whether the trouble clears.
• If the trouble does not clear, replace the SFIO board.
• If the trouble clears, there is a short or open somewhere on the field
wiring running between the NAC terminals on the SFIO and the
notification appliances.
AUX Circuit: AUX1 NAC Card Relay 1 status and configuration.
NAC
Point
Troubles
AUX Circuit: AUX2 NAC Card Relay 2 status and configuration.
Missing Card
Check the baud rate set on the SFIO. This trouble indicates that the
baud rate may be set to some value other than 9600, which is required
for normal operation.
Set the baud rate to 9600, as shown below.
OFF LINE
Black indicates switch
p
osition
9600
19,200
Wrong Card
This trouble indicates that the NAC card returned a card type as
something other than a NAC card type. Indicates either:
• Another slave card (LCD Annunciator, 24 Point I/O,
RS-232/Modem) has a card address of 1.
• The SFIO board is bad.
NAC
Card
Troubles
NACs 1 & 2 Class A
or
NACs 3 & 4 Class A
Check the following:
• Verify that a Class A adapter card is actually installed. This error
occurs if the NAC’s device type is Class A and the adapter card is
not installed.
• Power down the panel, remove the Class A card and reseat it in the
header on the NAC. Check to see that the pins of the Class A card
are properly seated in the header on the NAC card and power on
the panel. If the trouble does not clear, power down the panel
again and swap another Class A card in place of the suspect card.
If the problem still occurs, replace the SFIO board.
• Check the field wiring for opens and shorts.
Continued on next page
NAC Troubles

2-3
Table 2-1. NAC Card and Point Troubles (continued)
Type Trouble Message Possible Causes / Troubleshooting
NAC
Card
Troubles
NAC 1 Signal Power
NAC 2 Signal Power
NAC 3 Signal Power
NAC 4 Signal Power
Indicates a power trouble on the NAC. Check the following:
• Check the load on the NAC in question while it is in the alarm state.
The load on each NAC must not exceed 2A. The SFIO board has
overcurrent protection for each NAC. An overloaded NAC trips this
protection and displays a NAC Signal Power Trouble for the circuit.
Unless the circuit is grossly overloaded, you should have several
seconds to measure the voltage before the protection trips. Measure
the current in either one of the following ways:
- Current Draw for a Single NAC. Use a DC ammeter, connected
in series with the load, to measure the load.
- Current Draw for all NACs. Measure the voltage across R150,
which is located above the LCD on the left-hand side of the SFIO.
Divide the measured voltage by .025. The result is the sum of all
NAC and auxiliary power loads.
• If the problem is with NAC 3 or 4, and they are powered by the Z-28’s
Expansion Power Supply (EPS), check the following:
- Verify that the red shunt has been removed from connector P13
on the SFIO board.
- Verify that the red (power) harness is connected to P1 on the
EPS and P13 on the SFIO board. Verify the white harness
(communication) is connected to P14 on the SFIO and P2 on the
EPS.
- Remove the harness and visually inspect each female pin on
both harness connectors. Make sure that none of the pins is
pushed back into the connector. Gently tug on each wire at the
back of the connector. If a wire pulls out from the connector,
re-insert it until the pin clicks back into place. Meter each wire for
continuity.
- Verify that no circuit draws more than 2A.
+
2
-1
+ - + -
NAC Troubles, Continued
P1 (Red
Harness)
P2 (White
Harness)
P13 (Red
Harness)
P14 (White
Harness)

2-4
Table 2-2. Power Supply Troubles
Type Trouble Message Possible Causes / Troubleshooting
Missing Card
Indicates that the Power Supply card is not communicating with the
master.
• Check the baud rate set on the SFIO. This trouble may indicate
that the baud rate is set to some value other than 9600, which is
required for normal operation.
Set the baud rate to 9600, as shown below.
OFF LINE
Black indicates switch
p
osition
9600
19,200
Power
Supply
Card
Wrong Card
Indicates that the Power Supply card returned a card type as something
other than a Power Supply Card type. Indicates either:
• Another slave card (LCD Annunciator, 24 Point I/O,
RS-232/Modem) has a card address of 2.
• The SFIO board is bad.
AC Power
Indicates AC line voltage is too low for proper system operation. Use a
meter to verify that the AC circuit is supplying power to the panel. This
circuit’s voltage must be 120 VAC +10% / -15%.
If the circuit supplying power to the panel has sufficient voltage, check
the adjustment of the AC Voltage Brownout Potentiometer. See
Appendix B of this document.
Power
Supply
Points
Expansion Power Supply
Indicates an Expansion Power Supply (EPS) problem. Try the
following:
• Verify that the AC circuit to which the power supply connects is
supplying 120 VAC (+ 10% / - 15%).
- If voltage is present, suspect the EPS transformer, the EPS
bridge rectifier, the connectors, or the harness running from the
EPS to the SFIO. Refer to Appendix B for information on
troubleshooting these components of the EPS.
- If no voltage is present, check the AC circuit feeding the panel.
• Verify that the black battery wire on the EPS connects to the – Batt
terminal on the Z-28. Even if you are not using battery backup for
the EPS, you must connect the black wire to the – Batt terminal.
Continued on next page
Power Supply Troubles

2-5
Table 2-2. Power Supply Troubles (continued)
Type Trouble Message Possible Causes / Troubleshooting
Power
Supply
Points
Positive Earth Ground
(Fault condition between
+24 V and Earth)
Negative Earth Ground
(Fault condition between 0V
and Earth)
Run the Earth Fault search diagnostic. If the results of the Earth Fault
search do not isolate the source of the fault, try the following:
• Disable each NAC one at a time, checking each time to see if the
fault clears.
• Disconnect the AUX power from the panel. Check to see if the fault
clears.
• Disconnect the N2 communications from the panel. Check to see if
the fault clears.
If the fault is intermittent, use the Earth Fault Latch, located in the
Function menu, to silence the fault until the intermittent problem can be
isolated and fixed. Note: After fixing the problem, you will need to
perform a system reset to clear the Earth Fault Latch.
Power
Supply
Points
Expansion Power Supply
Battery
Check the connection of the wires running from the battery to the
expansion power supply, as shown in the illustration below.
+
2
-1
+ - + -
BLACK RED
BLACK
RED
Continued on next page
Power Supply Troubles, Continued

2-6
Table 2-2. Power Supply Troubles (continued)
Type Trouble Message Possible Causes / Troubleshooting
Battery Low
Indicates the battery voltage is low (less than 22.8 V), battery standby
is running low, and action is required.
Note that this may or may not indicate a problem. Do the following:
• Note the time of the Battery Low event and determine if the battery
has charged since the event occurred. If the battery is charging,
allow it to charge for a full 48 hours and then check the voltage of
each battery separately.
• If this event occurs without an AC Power fail (check the panel’s
history log for AC power failure events), suspect either bad
batteries (i.e., won’t hold a charge) or a battery charger problem.
See the battery charger troubleshooting in the “Battery
Depleted/Disconnected” trouble.
Battery
Depleted/Disconnected
Indicates the battery has a voltage less than 19.5 V. Do the following:
• Check the voltage at the battery terminal block on the SFIO board.
The voltage should be 27.6 VDC (+/- 200 mV). If voltage is
present, but less than 27.6 VDC, use R256 to adjust the charger
voltage. See “Battery Charger Trouble” description later in this
section.
• Check the fuse and replace if necessary.
• Check the voltage of each battery separately from the other
battery. If one battery is good and the other is bad, replace both
batteries. (Note: Batteries are always replaced as a set.)
Power
Supply
Points
Battery Low Cutout
This trouble only occurs if the Depleted Battery system option is
enabled. Indicates the battery has reached a depleted state, and the
system will function in one of two ways:
• Shut the system down. This is the ULC-required operation for
Canada. Depleted Battery system option requires a special wiring
harness to function in this way.
• When an alarm occurs, the system does not energize the panel’s
NAC circuits. This functionality occurs when the Depleted Battery
option is enabled, but the special harness is not used.
Continued on next page
Power Supply Troubles, Continued
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