ApexDesk Elite Series User manual

71”/60” Elite Series Assembly
Guide
3/16/2021
ELECTRIC HEIGHT-ADJUSTED SIT TO STAND DESK

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Table of Contents
CAUTION, USE & LIABILITY............................................................................................................................. 3
PARTS & HARDWARE LIST.............................................................................................................................. 4
PARTS / COMPONENT DIAGRAMS................................................................................................................5
ASSEMBLY INSTRUCTIONS...............................................................................................................................6
TROUBLESHOOTING...........................................................................................................................................15
ERROR CODE........................................................................................................................................................16
SPECIFICATIONS..................................................................................................................................................19
WARRANTY INFORMATION............................................................................................................................20

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CAUTION, USE & LIABILITY
CAUTION
Make sure no obstacles are in the desk’s path. Make sure the desktop is not touching any walls. Make sure all
cords are of appropriate lengths to accommodate the change in desk height.
Read and understand this manual before attempting to install or operate.
This product is not intended for use by young children or for those who require supervision
Do not sit or stand on the desk. Do not crawl or lie under the desk.
Do not place any objects taller than 20” underneath the desk.
Do not open any of the components – lifting columns, control box, or controller. There is a risk of
electric shock.
This desk must be INITIALIZED before first use.
USE & LIABILITY
This sit-to-stand adjustable desk has electric motors and is designed for use in an indoor environment and dry
work areas only. The desk height is adjustable so that it can be positioned at the most suitable height. Any other
use is at user’s risk. Under no circumstances does the manufacturer accept warranty claims or liability claims for
damages caused from improper use or handling of the desk.

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PARTS & HARDWARE LIST
TOOLS REQUIRED
Allen wrench 4mm x 1
Allen wrench 5mm x 1
HARDWARE INCLUDED
14PCS 4PCS 3PCS 4PCS
M6×16 Dome Head φ8×135mm M5×10 M6×16 Flat Head
No.
Usage
Qty
A
8 for securing feet to lifting column, 6 for securing top
14
B
L-shaped locking lever for securing legs to crossbar
4
C
Secure control box to crossbar
3
D
Secure upper supports to crossbar
4
E
Secure controller to tabletop (Not pictured. Packaged w/ controller)
2

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PARTS / COMPONENT DIAGRAMS
No.
PARTS / COMPONENT LIST
Qty
1
Desktop
1
2
Foot
2
3
Lifting column (leg)
2
4
Top support bracket (upper support)
2
5
Beam (crossbar)
1
6
Control box
1
7
Controller
1
8
Power cord (not pictured)
1
9
Motor Cables (not pictured)
2
①
②
②
③
③
④
④
⑤
⑥
⑦

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ASSEMBLY INSTRUCTIONS
BEFORE YOU BEGIN
1. Check all components and hardware to ensure that you have everything listed on Page 4 and 5. Don’t
contact retailers for missing parts. Contact manufacturer directly. Email to [e-mail] (24
hours) or call 877-516-3375 (10a to 4p PST M-F). Missing parts are normally shipped within 24 hours
from Los Angeles.
2. Assemble on soft and non-abrasive surface to avoid scratch or damage to the desktop.
STEP 1
Use 5mm Allen wrench to secure feet to column with four Screw A on each side.

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STEP 2
Use 4mm Allen wrench to secure top support brackets to beam with two Screw D on each side.

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STEP 3
Turn assembled beam over. Place assembled lifting columns from Step 1 into the beam. The lifting columns are
not centered in relation to feet. Make sure the longer end of foot match that of upper support.

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STEP 4
On the inner side of beam, there are eight holes – two for each locking lever. Each lifting column is to be
secured by two locking levers. Each locking lever has a shorter bar aka axle (A to B measuring 5.55”) and curved
longer bar AKA handle (B to C 6.14”).
Following diagrams illustrate how each leg is secured to the crossbar

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STEP 4 – CONTINUED
1-1 Place leg into crossbar
1-2 Insert A end of locking lever into the hole
1-3 Slide locking lever all way to the left and insert B end into the hole
1-4 Press C end to clamp down.
With both A and B ends into the holes, push the handle C down with your hand toward the lifting column. You
should feel some pressure while pushing it down. Once the handle is flush with the beam, use a tool such as a
flat-head screwdriver to push it further down.
Each lifting column requires two locking levers to secure it correctly. It is normal that you feel more
pressure on one handle than the other when pushing levers down. Shake the lift column with your hand when
both levers are installed and make sure each lifting column is tightly secured and does not wiggle.
A
B
C

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STEP 5
Use Phillips screwdriver to secure control box with two Screw C on one end and one Screw C on the other end.
The above drawing illustrates the mounting position of control box if controller is mounted on the right-hand
side. If you want controller to be installed on the left hand, simply reverse the control box. Please note that two
pilot holes for controller are only pre-drilled on the right-hand side not on the left-hand side of the desktop.

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STEP 6
Now that you have completed the assembly of underframe, it is a good idea to initialize the desk and make sure
everything works before mounting the top to the underframe.
1. Connect height controller cable to the left plug on control box.
2. Connect motor cables to control box. Motor cables can be connected to either port and
interchangeably. Switching cables from one port to another may be needed when troubleshooting.
Please refer to trouble-shooting section for details.
3. Plug power cord to control box.
4. Plug power cord to a power outlet

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STEP 7: INITIALZE DESK
DESK MUST BE INITIALIZED BEFORE YOUR FIRST USE, and may need to be re-initialized (reset) from time to
time to for desk to work properly. Please note that a reset requires more than just a simple power-off and
power-on.
Press and hold UP and DOWN arrow buttons until blinking 000 appears on the display, and then release both
buttons. The desk will first go to the lowest position, then the highest position and finally stops in between. The
initialization is complete when number 38 (+/- 1) appears on the display. Your desk is now ready to use.
HOW TO PRESET HEIGHT
You can preset up to four positions. Use UP or DOWN arrow buttons to move desk to your desired position.
Press M and one of the number buttons together for about 3 seconds until displayed height starts
blinking, and then release both buttons. To go to your preset height, simply press the number button
TWICE or press and hold the button.
Program
Display
Pre-sets
Up
Down

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STEP 8
This step is a two-person job. Carefully move the assembled frame onto desktop.
Align the holes on the support brackets to those pre-installed anchors on the top. Secure each side with three
Screw A. Adjust leveling studs on the feet. Make sure the stubs make solid contact with the floor.
Use a Philips screwdriver to secure controller to the pre-drilled holes on the bottom of the top with two Screw E.
Pilot holes are only pre-drilled on the right-hand side. Use a power tool to drill new holes if you wish to mount
in a different position.

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TROUBLESHOOTING
Issues(s)
Solution
Desk does not go up or down
Check all connections. Make sure wall outlet has power and
power cord is plugged firmly into control box and controller lights
up. Reset desk. If problem persists, switch motor cables from one
port to another at control box and attempt another reset. Report
error code(s) to dealer for further assistance.
Columns do not go up evenly
Unplug the power cord and re-plug after 10 seconds. Reset desk.
If problem persists, switch motor cables from one port to another
at control box and attempt another reset. Report error code(s) to
dealer for further assistance.
Desk wobbles excessively
It is normal that desk wobbles slightly at standing height. Make
sure all the screws are tightened and adjust leveling studs if the
floor is uneven.
Desk is unusually noisy
It is normal that the desk is noisier when one stage extends into
the other. Apply silicon- based lubricant if it is unusually noisy.
RESET may be needed from time to time in events like long-time no-movement, uneven movement, sudden
power outage, over-load, overheat and etc. Most issues get resolved with a reset.
For most electronic devices, reset is simply a power-off and a power-on. This desk has dual motors.
The reset involves more than a conventional power-off and power-on as both motors need to be
synchronized.Press and hold both UP and DOWN arrow buttons, and release both buttons when
flashing 000 appears. The desk will first go to the lowest position, then the highest position and finally
stops in between. The reset is complete when number 38 (+/- 1) appears on the display.

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ERROR CODE
Error Code
Solution
- - -
Desk not initialized. Reset desk.
E0
Control system malfunction. Contact dealer.
E1
System failure. Contact dealer.
E3
Starting current exception. Unplug power and re-plug after 10 seconds. Reset
desk. Contact dealer if problem persists.
E4
Power supply failure. Contact dealer.
E5
Desk not synchronized. Unplug power and re-plug after 10 seconds. Reset desk.
If problem persists, switch motor cables at control box and attempt another
reset. Motor failure if error code changes to E9.
E6
Motor A stalled. Unplug power and re-plug after 10 seconds. Reset desk. If
problem persists, switch motor cables at control box and attempt another reset.
E7
Motor B stalled. Unplug power and re-plug after 10 seconds. Reset desk. If
problem persists, switch motor cables at control box and attempt another reset.
E8
Motor cable malfunction or loose connection. Check all connections and
inspect cables any physical damage.
E9
Desk not synchronized. Unplug power and re-plug after 10 seconds. Reset desk.
If problem persists, switch motor cables at control box and attempt another
reset. Motor failure if error code changes to E5.
E11
Anti-collision protection activated prematurely. Reduce sensitivity or turn off
anti-collision function.

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INSTALLING CABLE MANAGEMENT TRAY
Sold separately at Apexdesk.com
Amazon.com search ASIN: B0829CDVQ7
Step 1: Locate two screw holes on the backside of the beam and mount the tray as illustrated below with two
wing screws.

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Step 2: If adjustment is needed, loosen the screws below, slide the tray to the left or right and tighten the screws.
Step 3: Insert two cable clamps

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SPECIFICATIONS
Height range without desktop
29'' - 48''
Noise Level (dB)without Load
＜50dB
Max Load Capacity
245 Lbs
Speed at Full Load
1.3” /per second
Input (VAC)
100-240V
Lowest position
29''
Highest position
48''
Frame Width
71” Model: 66.7
60” Model: 55.7”
Foot Length
680MM / 26.8''
Overload Protection
Yes
Controller Type
Memory with 4 presets
Anti-collision
Yes (Factory default is off)
Net/ Gross Weight
Motor: 31.1/ 34.6 Ibs
71” Frame: 38/41 lbs
60” Frame: 34/37 lbs
Package Dimensions
Motor: 32.8”x15.1”x 6.9”
71” Frame: 68”x12”x2.7”
60” Frame: 57.5”x12.8”x3.3”

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WARRANTY INFORMATION
SCOPE OF WARRANTY
Apex Furniture LLC (“ApexDesk”) warrants to the original purchaser its new desk (except for components not
warranted under “Exclusions”) manufactured by ApexDesk to be free from defects in material and
workmanship under normal use and service. ApexDesk’s obligation under this warranty is limited to the repair
or replacement, at ApexDesk’s sole option, of the parts or products the defect of which are reported to
ApexDesk within the applicable warranty period and which, upon examination by ApexDesk, prove to be
defective.
APPLICABLE WARRANTY PERIOD
The applicable warranty period, measured from the date of delivery to the original user, shall be two (2) years
on electric parts, five (5) years on non-electric parts.
EXCLUSIONS
This limited warranty does not cover and ApexDesk shall not be liable for the following: (1)repairs and
replacements because of misuse, abuse, negligence, alteration, accident, freight damage, or tampering; (2)
products which are not installed, used, stored and properly cleaned as required in the ApexDesk “Assembly
Guide” for this product; (3) products considered to be of a consumable nature; (4) Shipping to or from repair
center; (5) accessories or parts not manufactured by ApexDesk; (6) charges by anyone for adjustments, repairs,
replacement parts, installation, or other work performed upon or in connection with such products which is not
expressly authorized in writing in advance by ApexDesk.
EXCLUSIVE REMEDY
ApexDesk’s only obligation under this warranty is the repair or replacement of defective parts. ApexDesk shall
not be liable for any direct, special, indirect, incidental, exemplary, or consequential damages or delay,
including, but not limited to, damages for loss of profits or loss of use.
CONTACT INFORMATION
Apex Furniture LLC (“ApexDesk”)
18467 Railroad Street, City of Industry, CA 91748
Email: [e-mail]
(877) 516-DESK
www.apexdesk.com
For technical assistance, please send email to [email protected].