ApexDesk Vortex M Edition User manual

Vortex M Edition Desk
Assembly Guide
ELECTRIC HEIGHT-ADJUSTED SIT TO STAND DESK

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Table of Contents
CAUTION, USE & LIABILITY ................................ ................................ ................................ ................ 3
HARDWARE LIST ................................ ................................ ................................ ................................ . 4
PARTS / COMPONENT DIAGRAMS ................................ ................................ ................................ .... 5
ASSEMBLY INSTRUCTIONS ................................ ................................ ................................ ............... 6
HOW TO USE MEMORY CONTROLLER ................................ ................................ ........................... 11
TROUBLESHOOTING ................................ ................................ ................................ ........................ 12
SPECIFICATIONS ................................ ................................ ................................ .............................. 15
WARRANTY INFORMATION ................................ ................................ ................................ .............. 16

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CAUTION, USE & LIABILITY
CAUTION
Make sure no obstacles are in the desk’s path. Make sure the desk top is not touching any walls. Make
sure all cords are of appropriate lengths to accommodate the change in desk height.
Read and understand this manual before attempting to install or operate.
This product is not intended for use by young children or for those who require
supervision
Do not sit or stand on the desk. Do not crawl or lie under the desk.
Do not place any objects taller than 20” underneath the desk.
Do not open any of the components –lifting columns, control box, or controller. There is a
risk of electric shock.
USE & LIABILITY
This sit-to-stand adjustable desk has electric motors and is designed for use in an indoor environment
and dry work areas only. The desk height is adjustable so that it can be positioned at the most suitable
height. Any other use is at user’s risk. Under no circumstances does the manufacturer accept warranty
claims or liability claims for damages caused from improper use or handling of the desk.

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HARDWARE LIST
TOOLS REQUIRED
Phillips screwdriver (Not provided) Allen wrench 4mm x 1
HARDWARE INCLUDED
US AGE Qty
M6x20 Secure feet 9
M6x14 Secure top, control box & support brackets 20
ST3.5x19 Secure controller 4
Rubber Grommet Install on support brackets & cross beam 8
Cable Clip Cable management 4
***
Extra screws are provided. Please save them for later use.
Allen wrench 5mm x 1
Rubber Grommet

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No. PARTS / COMPONENT LIS T Qty
1 Cross beam 1
2 Lifting column (Pre-assembled to cross beam) 2
3 Foot 2
4 Top support bracket 2
5 Control box 1
6 Controller 1
7 Power cord 1
8 4
Leveling stud
1
2
6
8
3
4
5
7
2
3
4
PARTS / COMPONENT DIAGRAMS

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S TE P 1
Use 5mm Allen wrench and secure each foot to lifting column with four M6x20 screws. Install leveling studs.
ASS EMBLY INSTRUCTIONS
BEFOR E YOU BEGIN
1. Lay out all components and hardware to ensure that you have everything listed on Page 4 & 5.
Don’t contact retailers for missing parts. Email to suppo[email protected]m.
2. Assemble on soft and non-abrasive surface to avoid scratch or damage

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STEP 2
Use 4mm Allen wrench and secure each top support bracket to beam with four M6x14 screws
Please note the edges of the bracket needs to face outwards not fold over the crossbar.

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S TE P 3

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STEP 4
This step is a two
-
person job. Carefully move the assembled frame on t o th .potksed e
Align the holes on the support brackets to pre- installed anchors on the top. Secure each side with
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contact with the floor a .roolf eht htiw tcatnoc nevenu ot eud elbbow ton seod ksed eht dn

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STEP 5
Use screwdriver to secure controller with four ST3.5x19 screws. Connect the power cord and
motor cable to the control box and controller to the
control box.
*** Pilot holes for controller are only pre-drilled for the right side.

RESET m
a
outage, ov
e
desk invol
v
Press on h
o
and desk
w
buttons un
t
PRESETS:
and can b
e
1. Pre
s
2. Pre
s
3. Pre
s
co
m
pre
s
a
y be need
e
e
rload, ove
r
v
es more th
a
o
ld both U
P
w
ill start goi
n
t
il the desk
r
Factory d
e
e
changed
b
s
s UP or D
O
s
s M butto
n
s
s and hol
d
m
plete whe
n
s
s preset b
u
HOW
T
e
d from tim
e
r
heat and e
t
a
n a conve
n
P
and DOW
N
n
g down to
t
r
eaches th
e
e
fault settin
g
b
y following
O
WN butto
n
n
for 3 seco
n
d
Preset but
t
n
flashing di
s
u
tton once.
Vortex M E
d
T
O USE
M
e
to time in
e
t
c. Most iss
u
n
tional pow
e
N
buttons f
o
t
he lowest
p
e
lowest poi
n
g
for Preset
instruction
b
n
to go to a
n
ds and dis
t
on 1, 2, 3
o
s
played hei
d
on Desk A
M
EMOR
Y
e
vents like
p
u
es get res
o
e
r-off and a
o
r 5 second
p
osition if it
n
t. The res
e
1, 2 , 3 an
d
b
elow.
desired hei
played hei
g
o
r 4. If 1 bu
t
ght becom
e
ssembly Gui
d
Y
CONT
R
p
rolonged
n
o
lved with
a
power-on l
s, RST will
is not at th
a
e
t is compl
e
d
4 is 28.3”
ght
g
ht will start
t
ton is pres
s
e
s solid. To
d
e
R
OLLER
n
on-operati
o
a
reset. Ple
a
ike that of
m
appear on
t
a
t position.
K
e
te when yo
, 33.6”, 35.
5
flashing
s
ed, P1 will
go to your
o
n, sudden
a
se note th
a
m
ost electr
o
t
he controll
e
K
eep holdi
n
u hear a b
e
5
” and 47.2
”
flash briefl
y
preset heig
h
11 |P a g
power
a
t resetting
o
nic device
s
e
r display
n
g both
e
ep.
”
respective
y
. Preset is
h
t, simply
e
s
.
e
ly

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TROUBLESHOOTING
Issues(s)
Solution
Error code: E01
Reset desk
Error code: E04/E08
Overload. Reduce the load under 175 lbs and reset desk
Error code: HOT
Overheat. Stop using the desk for 15 minutes. Repower and
reset desk if needed.
Both control box LED and controller
do not illuminate
Check all connections. Make sure the wall outlet has power,
power cord is firmly plugged into control box and controller
is connected to control box.
Control box LED illuminates but not
controller
Replace controller
Controller illuminates but not
responsive with no error code
Contact dealer
Desk wobbles excessively
It is normal that desk wobbles slightly at standing height.
Make sure all the screws are sufficiently tightened and adjust
leveling studs to make sure the feet make firm contact with
floor.
Desk is noisy
It is normal that the desk is noisier when one stage extends
into the other. Apply silicon based lubricant if it is unusually
noisy.

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INSTALLING CABLE MANAGEMENT TRAY
(NOT INCLUDED & SOLD SEPARATELY)
Step 1: Locate two screw holes on the backside of the beam and mount metal connector as illustrated
below with two wing screws and washers, attach the tray to the metal connector with wing screws and slip
adapters.

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Step 2: If adjustment is needed, loosen the screws below, slide the tray to the left or right and tighten the
screws.
Step 3: Mount cable clamps

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SPECIFICATIONS
Height range without desktop
28.55'' - 47.25''
Noise Level (dB)without Load
＜50dB
Max Load Capacity
175 Lbs
Speed at Full Load
1” /per second
Input (VAC)
100-240V
Lowest position
28.55''
Highest position
47.25''
Frame Width
1050MM / 41.5''
Foot Length
650MM / 25.6''
Overload Protection
Yes
Controller Type
Memory with 4 pre-sets
Anti-collision
Yes
Net/ Gross Weight
47/ 55 Lbs
Package Dimension
43x30x 8”

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WARRANTY INFORMATION
SCOPE OF WARRANTY
Apex Furniture LLC (“ApexDesk”) warrants tothe original purchaser its new desk (except for
components not warranted under “Exclusions”) manufactured by ApexDesk to be free from defects in
material and workmanship under normal use and service. ApexDesk’s obligation under this warranty is
limited tothe repair or replacement, at ApexDesk’s sole option, of the parts or products the defect of
which are reported to ApexDesk within the applicable warranty period and which, upon examination by
ApexDesk, prove to be defective.
APPLICABLE WARRANTY PERIOD
The applicable warranty period, measured from the date of delivery to the original user, shall be two (2)
years on electric parts, five (5) years on non-electric parts.
EXCLUSIONS
This limited warranty does not cover and ApexDesk shall not be liable for the following: (1)repairs and
replacements because of misuse, abuse, negligence, alteration, accident, freight damage, or
tampering; (2) products which are not installed, used, stored and properly cleaned as required in the
ApexDesk “Assembly Guide” for this product; (3) products considered to be of a consumable nature; (4)
Shipping to or from repair center; (5) accessories or parts not manufactured by ApexDesk; (6) charges
by anyone for adjustments, repairs, replacement parts, installation, or other work performed upon or in
connection with such products which is not expressly authorized in writing in advance by ApexDesk.
ApexDesk’s only obligation under this warranty is the repair or replacement of defective parts.
ApexDesk shall not be liable for any direct, special, indirect, incidental, exemplary, or consequential
CONTACT INFORMATION
Apex Furniture LLC (“ApexDesk”)
18467 Railroad Street, City of Industry, CA 91748
Email: [email protected]
(877) 516-DESK
www.apexdesk.com
damages or delay, including, but not limited to, damages for loss of profits or loss of use.
EXCLUSIVE REMEDY
For technical assistance, please call us or visit us at www.apexdesk.com/support.