ApexDesk Vortex M Edition User manual

VortexMEditionDesk
AssemblyGuide
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10/20/2019
ELECTRICHEIGHT‐ADJUSTEDSITTOSTANDDESK

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 VortexMEditionDeskAssemblyGuide 2|Page
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TableofContents
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CAUTION, USE & LIABILITY..........................................................................................................................3
HARDWARE LIST..............................................................................................................................................4
PARTS / COMPONENT DIAGRAMS.........................................................................................................5
ASSEMBLY INSTRUCTIONS........................................................................................................................6
HOW TO USE MEMORY CONTROLLER................................................................................................11
TROUBLESHOOTING...................................................................................................................................12
SPECIFICATIONS...........................................................................................................................................15
WARRANTY INFORMATION.......................................................................................................................16
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 VortexMEditionDeskAssemblyGuide 3|Page
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CAUTION, USE & LIABILITY
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CAUTION
Makesurenoobstaclesareinthedesk’spath.Makesurethedesktopisnottouchinganywalls.Makesureall
cordsareofappropriatelengthstoaccommodatethechangeindeskheight.
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Readandunderstandthismanualbeforeattemptingtoinstallor
operate . 
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Thisproductisnotintendedforusebyyoungchildrenorforthosewhorequiresupervision
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Donotsitorstandonthedesk.Donotcrawlorlieunderthedesk.
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Donotplaceanyobjectstallerthan20”underneaththedesk.
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Donotopenanyofthecomponents–liftingcolumns,controlbox,orcontroller.Thereisariskof
electricshock.
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USE&LIABILITY
Thissit‐to‐standadjustabledeskhaselectricmotorsandisdesignedforuseinanindoorenvironmentanddry
workareasonly.Thedeskheightisadjustablesothatitcanbepositionedatthemostsuitableheight.Anyother
useisatuser’srisk.Undernocircumstancesdoesthemanufactureracceptwarrantyclaimsorliabilityclaimsfor
damagescausedfromimproperuseorhandlingofthedesk.

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 VortexMEditionDeskAssemblyGuide 4|Page
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HARDWARE LIST
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TOOLSREQUIRED
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Phillipsscrewdriver(Notprovided) Allenwrench4mmx1
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HARDWAREINCLUDED
USAGE Qty
M6x20 Securefeet 9
M6x14 Securetop,controlbox&supportbrackets 20
ST3.5x19 Securecontroller 4
DesktopWasher Installonsupportbrackets&crossbeam 8
CableClip Cablemanagement 4
*** Extra screws are provided. Please save them for later use.

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 VortexMEditionDeskAssemblyGuide 5|Page
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PARTS / COMPONENT DIAGRAMS
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No. PARTS/COMPONENTLIST Qty
1 Crossbeam 1
2 Liftingcolumn(Pre‐assembledtocrossbeam) 2
3 Foot 2
4 Topsupportbracket 2
5 Controlbox 1
6 Controller 1
7 PowerCord 1
8 LevelingStud 4

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 VortexMEditionDeskAssemblyGuide 6|Page
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ASSEMBLY INSTRUCTIONS
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BEFOREYOUBEGIN
1. LayoutallcomponentsandhardwaretoensurethatyouhaveeverythinglistedonPage4&5.Don’t
contactretailersformissingparts.Emailto[e-mail].
2. Assembleonsoftandnon‐abrasivesurfacetoavoidscratchordamage
STEP1
Use4mmAllenwrenchandsecureeachfoottoliftingcolumnwithfourM6x20screws.Install leveling studs.
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STEP2Use4mmAllenwrenchandsecureeachtopsupportbrackettobeamwithtwoM6x14screws.
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 VortexMEditionDeskAssemblyGuide 7|Page
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 VortexMEditionDeskAssemblyGuide 8|Page
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STEP3
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Installsixanti‐vibrationwashersonsupportbracketsandtwooncrossbeam.Someusersforgothis
step.Install six anti-vibration washers on support brackets and two on crossbeam. Some users don’t install
them. This is optional. Use 4mm Allen wrench to secure control box with two M6x14 screws.
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 VortexMEditionDeskAssemblyGuide 9|Page
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STEP4
Thisstepisatwo‐personjob.Carefullymovetheassembledframeontothedesktop.
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Aligntheholesonthesupportbracketstopre‐installedanchorsonthetop.Secureeachsidewiththree
M6x16mmscrews.Adjustlevelingstudsonthefeetifneeded.Makesurethestubsmakesolidcontactwiththe
floorandthedeskdoesnotwobbleduetounevencontactwiththefloor.
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 VortexMEditionDeskAssemblyGuide 10|Page
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STEP5
UsescrewdrivertosecurecontrollerwithfourST3.5x19screwsanduse4mmwrenchtosecurecontrolboxwith
twoM6x14screws.
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*** Pilot holes for controller are only pre-drilled for the right side.

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
 VortexMEditionDeskAssemblyGuide 11|Page
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HOW TO USE MEMORY CONTROLLER
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RESETmaybeneededfromtimetotimeineventslikeprolongednon‐operation,suddenpoweroutage,
overload,overheatandetc.Mostissuesgetresolvedwithareset.Pleasenotethatresettingdeskinvolvesmore
thanaconventionalpower‐offandapower‐onlikethatofmostelectronicdevices.
PressonholdbothUPandDOWNbuttonsfor5seconds,RSTwillappearonthecontrollerdisplayanddeskwill
startgoingdowntothelowestpositionifitisnotatthatposition.Keepholdingbothbuttonsuntilthedesk
reachesthelowestpoint.Theresetiscompletewhenyouhearabeep.
PRESETS:FactorydefaultsettingforPreset1,2,3and4is28.3”,33.6”,35.5”and47.2”respectivelyandcan
bechangedbyfollowinginstructionbelow.
1. PressUPorDOWNbuttontogotoadesiredheight
2. PressMbuttonfor3secondsanddisplayedheightwillstartflashing
3. PressandholdPresetbutton1,2,3or4.If1buttonispressed,P1willflashbriefly.Presetiscomplete
whenflashingdisplayedheightbecomessolid.
Togotoyourpresetheight,simplypresspresetbuttononce.
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
 VortexMEditionDeskAssemblyGuide 12|Page
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TROUBLESHOOTING
Issues(s) Solution
Errorcode:E01 Resetdesk
Errorcode:E04/E08 Overload.Reducetheloadunder175lbsandresetdesk
Errorcode:HOT Overheat.Stopusingthedeskfor15minutes.Resetdeskif
needed.
BothcontrolboxLEDandcontrollerdo
notilluminate
Checkallconnections.Makesurethewalloutlethaspower,
powercordisfirmlypluggedintothecontrolboxandcontrolleris
connectedtothecontrolbox.
ControlboxLEDilluminatesbutnot
controller
Replacecontroller
Controllerilluminatesbutnotresponsive
withnoerrorcode
Contactdealer
Deskwobblesexcessively Itisnormalthatdeskwobblesslightlyatstandingheight.Make
sureallthescrewsaresufficientlytightenedandadjustleveling
studstomakesurethefeetmakefirmcontactwithfloor.
Deskisnoisy Itisnormalthatthedeskisnoisierwhenonestageextendsinto
theother.Applysiliconbasedlubricantifitisunusuallynoisy.
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
 VortexMEditionDeskAssemblyGuide 13|Page
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INSTALLING CABLE MANAGEMENT TRAY
(NOT INCLUDED & SOLD SEPARATELY)
Step1:Locatetwoscrewholesonthebacksideofthebeamandmountmetalconnectorasillustratedbelowwith
twowingscrewsandwashers,attachthetraytothemetalconnectorwithwingscrewsandslipadapters.
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
 VortexMEditionDeskAssemblyGuide
14 |  Page
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Step2:Ifadjustmentisneeded,loosenthescrewsbelow,slidethetraytotheleftorrightandtightenthescrews.
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 
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Step3:Mountcableclamps
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
 VortexMEditionDeskAssemblyGuide 15|Page
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SPECIFICATIONS
Heightrangewithoutdesktop 28.55''‐47.25''
NoiseLevel(dB)withoutLoad ＜50dB
MaxLoadCapacity 175Lbs
SpeedatFullLoad 1”/persecond
Input(VAC) 100‐240V
Lowestposition 28.55''
Highestposition 47.25''
FrameWidth 1050MM/41.5''
FootLength 650MM/25.6''
OverloadProtection Yes
ControllerType Memorywith4pre‐sets
Anti‐collision Yes
Net/GrossWeight 47/55Lbs
PackageDimension 43x30x8”

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
 VortexMEditionDeskAssemblyGuide 16|Page
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WARRANTY INFORMATION
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SCOPEOFWARRANTY
ApexFurnitureLLC(“ApexDesk”)warrantstotheoriginalpurchaseritsnewdesk(exceptforcomponentsnot
warrantedunder“Exclusions”)manufacturedbyApexDesktobefreefromdefectsinmaterialand
workmanshipundernormaluseandservice.ApexDesk’sobligationunderthiswarrantyislimitedtotherepair
orreplacement,atApexDesk’ssoleoption,ofthepartsorproductsthedefectofwhicharereportedto
ApexDeskwithintheapplicablewarrantyperiodandwhich,uponexaminationbyApexDesk,provetobe
defective.
APPLICABLEWARRANTYPERIOD
Theapplicablewarrantyperiod,measuredfromthedateofdeliverytotheoriginaluser,shallbetwo(2)years
onelectricparts,five(5)yearsonnon‐electricparts.
EXCLUSIONS
ThislimitedwarrantydoesnotcoverandApexDeskshallnotbeliableforthefollowing:(1)repairsand
replacementsbecauseofmisuse,abuse,negligence,alteration,accident,freightdamage,ortampering;(2)
productswhicharenotinstalled,used,storedandproperlycleanedasrequiredintheApexDesk“Assembly
Guide”forthisproduct;(3)productsconsideredtobeofaconsumablenature;(4)Shippingtoorfromrepair
center;(5)accessoriesorpartsnotmanufacturedbyApexDesk;(6)chargesbyanyoneforadjustments,repairs,
replacementparts,installation,orotherworkperformeduponorinconnectionwithsuchproductswhichisnot
expresslyauthorizedinwritinginadvancebyApexDesk.
EXCLUSIVEREMEDY
ApexDesk’sonlyobligationunderthiswarrantyistherepairorreplacementofdefectiveparts.ApexDeskshall
notbeliableforanydirect,special,indirect,incidental,exemplary,orconsequentialdamagesordelay,
including,butnotlimitedto,damagesforlossofprofitsorlossofuse.
CONTACTINFORMATION
ApexFurnitureLLC(“ApexDesk”)
18467RailroadStreet,CityofIndustry,CA91748
Email:[email protected]
(877)516‐DESK
www.apexdesk.com
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Fortechnicalassistance,pleasecallusorvisitusatwww.apexdesk.com/support.