ApexDesk Vortex M Edition User manual

Vortex M Edition Desk
Assembly Guide
Vortex M Edition Desk Assembly Guide
Electric Height- Adjusted Sit to Stand Desk

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TABLE OF CONTENTS
CAUTION, USE & LIABILITY ....................................... 3
HARDWARE LIST ........................................................ 4
PARTS / COMPONENT DIAGRAMS ........................... 5
ASSEMBLY INSTRUCTIONS .......................................6
HOW TO USE MEMORY CONTROLLER .................. 13
TROUBLESHOOTING ................................................ 14
INSTALLING CABLE MANAGEMENT TRAY................15
SPECIFICATIONS ...................................................... 17
WARRANTY INFORMATION ..................................... 18
CONTACT INFORMATION ......................................... 20

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CAUTION, USE & LIABILITY
CAUTION
Make sure no obstacles are in the desk’s path. Make sure the desk top is
not touching any walls. Make sure all cords are of appropriate lengths to
accommodate the change in desk height.
Read and understand this manual before attempting to install
or operate.
This product is not intended for use by young children or for
those who require supervision.
Do not sit or stand on the desk. Do not crawl or lie under the
desk.
Do not place any objects taller than 20” underneath the desk.
Do not open any of the components – lifting columns, control
box, or controller. There is a risk of electric shock.
USE & LIABILITY
This sit-to-stand adjustable desk has electric motors and is designed for
use in an indoor environment and dry work areas only. The desk height
is adjustable so that it can be positioned at the most suitable height. Any
other use is at user’s risk. Under no circumstances does the
manufacturer accept warranty or liability claims for damages caused
from improper use or handling of the desk.

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HARDWARE LIST
TOOLS REQUIRED
Allen wrench 4mm×1
Allen wrench 5mm×1
Allen wrench 2.5mm×1
Phillips screwdriver
(Not provided)
HARDWARE INCLUDED
M6X20 X9 M6X14 X20 ST3.5X19 X4 Rubber Grommet X8 Cable Clip X4
USAGE
Qty
M6x20
9
M6x14
20
ST3.5x19
4
Rubber Grommet
8
Cable clip
4
Install on support brackets & cross beam
Cable management
Secure controller
Secure top, contol box & support brackets
Secure feet

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PARTS / COMPONENT DIAGRAMS
3
4
5
1
2
3
4
5
1
6
7
9
8
No. PARTS/COMPONENT LIST Qty
1 Cross beam 1
2
Driveshaft 1
3
Lifting column 2
4
Foot 2
5
Top support bracket 2
6
Control box 1
7
Controller 1
8
Power cord 1
9
Leveling stud
4

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ASSEMBLY INSTRUCTIONS
Step 1
Insert legs into crossbeam and tighten 8 pre-installed screws
with 4mm Allen wrench.
4MM
BEFORE YOU BEGIN
1. Lay out all components and hardware to ensure that you have
everything listed on Page 4 & 5. Don’t contact retailers for missing parts.
Email to [email protected]
2. Assemble on soft and non-abrasive surface to avoid scratch or damage.

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Step 2
Loosen the large nut on the driveshaft by hand. Insert one end of
driveshaft into one leg gear, extend the driveshaft to connect to the
gear of the other leg. Tighten the large nut by hand, and tighten two
pre-installed screws on the driveshaft with 2.5 mm Allen wrench.
2.5mm
×2
1
3
3
1

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Step 3
Use 5mm Allen wrench and secure each foot to lifting column with
four M6x20 screws. Install leveling studs.
M6*20
5mm

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Step 4
Use 4mm Allen wrench and secure each top support bracket to beam
with four M6x14 screws.
Please note edges of support brackets should face outwards, not fold
over the crossbeam.
4mm M6*14

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Step 5
Install six anti-vibration grommets on support brackets and two on
crossbeam. Some users don’t install them. This is optional.
Use 4mm Allen wrench to secure control box with two M6x14 screws.
M6*14
4mm
Grommet

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Step 6
This step is a two person job. Carefully move the assembled frame
onto the desktop.
Align the holes on the support brackets to pre-installed anchors on
the top. Secure each side with three to four M6x14mm screws
depending on the size of the top. Adjust leveling studs on the feet if
needed. Make sure the stubs make solid contact with the floor and the
desk does not wobble due to uneven contact with the floor.
4mm
M6*14

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Step 7
Use screwdriver to secure controller with four ST3.5x19 screws.
Connect the power cord and motor cable to the control box and
controller to the control box.
Screwdriver
ST3.5*19
***Pilotholesforcontrollerareonlypre-drilledfortherightside.

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How to Use Memory Controller
RESET may be needed from time to time in events like prolonged
non-operation, sudden power outage overload, overheat and etc. Most
issues get resolved with a reset. Please note that resetting desk involves
more than a conventional power-off and a power-on like that of most
electronic devices.
Press on hold both UP and DOWN buttons for 5 seconds. RST will
appear on the controller display and desk will start going down to the
lowest position if it is not at that position. Keep holding both buttons until
the desk reaches the lowest point. The reset is complete when you hear
a beep.
PRESETS: Factory default settlings for Preset Buttons 1, 2, 3 and 4
are 28.3’’, 33.6’’, 35.5’’ and 47.2’’ respectively and can be changed by
following instruction below:
1.Press UP or DOWN button to go to a desired height
2.Press M button for 3 seconds and displayed height will start flashing
3.Press and hold Preset button1,2,3 or 4. If Button #1 is pressed,
P1 will flash briefly. Preset is complete when flashing displayed height
becomes solid. To go to your preset height, simply press preset button
onc
e.

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Troubleshooting
Issues(s) Solution
Error code: E01 Reset desk
Error code: E04/08 Overload. Reduce the load under 175 lbs and reset desk
Error code: HOT Overheat. Stop using the desk for 15 minutes. Repower and
reset desk if needed.
Both control box LED
and Controller do not
illuminate
Check all connections. Make sure the wall outlet has
power, power cord is firmly plugged into control box and
controller is connected to control box.
Control box LED
illuminated but not
controller
Replace controller
Controller illuminates
but not responsive
with no error code
Contact dealer
Desk wobbles
excessively
It is normal that desk wobbles slightly at standing height.
Make sure all the screws are sufficiently tightened and
adjust leveling studs to make sure the feet make firm
contact with floor.
Desk is noisy It is normal that the desk is noisier when one stage extends
into the other. Apply silicon based lubricant if it is unusually
noisy.

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INSTALLING CABLE MANAGEMENT TRAY
(NOT INCLUDED & SOLD SEPARATELY)
Step 1: Locate two screw holes on the backside of the beam and mount
metal connector as illustrated below with two wing screws and washers,
attach the tray to the metal connector with wing screws and slip adapters.

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Step 3: Mount cable clamps
Step 2: If adjustment is needed, loosen the screws below, slide the tray
to the left or right and tighten the screws.

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SPECIFICATIONS
Height range without desktop 28.3'' - 47.25''
Noise Level(dB) without Load ＜50dB
175Lbs
1'' / per second
100-240V
28.3''
47.25''
650MM / 25.6''
Yes
Memory with 4 pre-set
Anti-collision Yes
Max Load Capacity
Speed at Full Load
Input(VAC)
Lowest position
Highest position
Foot Length
Over load Protection
Controller Type

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WARRANTY INFORMATION
SCOPE OF WARRANTY
Apex Furniture LLC (“ApexDesk”) warrants to the original purchaser
its new desk (except for components not warranted under “Exclusions”)
manufactured by ApexDesk to be free from defects in material and
workmanship under normal use and service. ApexDesk’s obligation
under this warranty is limited to the repair or replacement, at ApexDesk’s
sole option, of the parts or products the defect of which are reported to
ApexDesk within the applicable warranty period and which, upon
examination by ApexDesk, prove to be defective.
APPLICABLE WARRANTY PERIOD
The applicable warranty period, measured from the date of delivery
to the original user, shall be two (2) years on electric parts, five (5) years
on non-electric parts.
EXCLUSIONS
This limited warranty does not cover and ApexDesk shall not be liable
for the following: (1)repairs and replacements because of misuse,
abuse, negligence, alteration, accident, freight damage, or tampering;
(2) products which are not installed, used, stored and properly cleaned
as required in the ApexDesk “Assembly Guide” for this product;
(3) products considered to be of a consumable nature; (4) Shipping
to or from repair center; (5) accessories or parts not manufactured by
ApexDesk; (6) charges by anyone for adjustments, repairs, replacement
parts, installation, or other work performed upon or in connection with
such products which is not expressly authorized in writing in advance by
ApexDesk.

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EXCLUSIVE REMEDY
ApexDesk’s only obligation under this warranty is the repair or
replacement of defective parts. ApexDesk shall not be liable for any
direct, special, indirect, incidental, exemplary, or consequential damages
or delay, including, but not limited to, damages for loss of profits or loss
of use.

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CONTACT INFORMATION
Apex Furniture LLC (“ApexDesk”)
18467 Railroad Street, City of Industry, CA 91748
Email: [email protected]
(877) 516-DESK
www.apexdesk.com
For technical assistance, please call us
or visit us at www.apexdesk.com/support.