
FlexSeriesAssemblyGuide10|Page
STEP5:INITIALIZINGDESK&SETTINGHEIGHTPOSITIONS
DESKMUSTBEINITIALIZEDBEFOREYOURFIRSTUSE,andmayneedtobere‐initialized(reset)fromtimeto
timetoworkproperly.Pleasenoteresettingrequiresmorethanjustasimplepower‐offandpower‐on.Use
HeightControllertoinitialize.
PressandholdUPandDOWNarrowbuttonsuntilthreeblinkingzerosappearonthedisplay,andthenrelease
thebuttons.Thedeskwillfirstgotothelowestposition,thenthehighestpositionandfinallystopsinbetween.
Theinitializationiscompletewhennumber38(+/‐1)appearsonthedisplay.Yourdeskisnowreadytouse.
Youcanpresetuptofourpositions.UseUPandDOWNarrowbuttonstomovedesktoyourdesiredposition.
PressMplusoneofthenumberbuttonstogetherfor1to3secondsuntildisplayedheightstarts
blinking,andthenreleasethebuttons.Togotoyourpresetheight,simplypressthenumberbutton
TWICEorpressandholdthebutton.
TROUBLESHOOTING
Issues(s)Solution
Deskdoesnotgoupordown.TheHeight
Controllerdoesnotilluminatewhenany
buttonispressed.
Checkallconnections.Makesurepowercordispluggedintothe
controlboxandapoweroutlet.Pressanybuttononthe
controllerandmakesureitilluminates.Re‐initializethedesk.
Deskdoesnotgoupordown.TheHeight
Controllerilluminateswhenanybutton
ispressed.
Unplugthepowercordandre‐plugafter10seconds.Re‐initialize
thedesk.Iftheproblempersists,switchmotorcablesfromone
porttoanotheratcontrolboxandre‐initializeonemoretime.
Columnsdonotgoupevenly.Unplugthepowercordandre‐plugafter10seconds.Re‐initialize
thedesk.Iftheproblempersists,switchmotorcablesfromone
porttoanotheratcontrolboxandre‐initializeonemoretime.
Deskwobblesprettyexcessively.Itisnormalthatdeskwobblesslightlyatstandingheightwhenin
use.Makesureallthescrewsaretightenedandadjustleveling
studsifthefloorisuneven.
HOTisdisplayedonthepanelThedeskoverheats.Stopusingthedeskfor10minutesandletit
cooldown.
DeskisunusuallynoisyLiftcolumnconsistsoftwostages.Itisnormalthatthedeskis
noisierwhenonestageextendsintotheother.Applysilicon
basedlubricantifitisunusuallynoisy.