ArtDio IPF-2002L User manual

ARTDio
I
In nt te el ll li ig ge en nc ce e C Co om mm mu un ni ic ca at ti io on n
IPF-2002L
IPF-2002L Quick Installation Guide
V1.0 Version
IPF-2002L VoIP IP-Phone
¾Package Contents：
zOne IPF-2002L VoIP phone
zOne power adaptor
zOne RJ-45 Ethernet cable
zQuick Installation Guide
zInstallation CD

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ARTDio Company Inc.
Safety Instructions
Safety Instructions Do not attempt to service the product yourself. Any servicing of
this product should be referred to qualified service personal.
To avoid electric shock, do not put your finger, pin, wire, or any other metal objects
into vents and gaps.
To avoid accidental fire or electric shock, do not twist power cord or place it under
heavy objects.
The product should be connected to a power supply of the type described in the
operating instructions or as marked on the product.
To avoid hazard to children, dispose of the product’s plastic packaging carefully.
Please read all the instructions before using this product.

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Step 1. Hardware Installation：
1.1：IPF-2002L Function Keys
1-1

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Step 2. Hardware Installation：
2-1：Prepare your Internet information, and then follow the steps below to install your
IPF-2002L.
Cable ISPs usually provide DHCP to its subscribers, and each time they only allow one
user to logon. Therefore, most ISPs require their subscribers report the MAC address of
their internet device to allow them to use the service. If you want to apply another
account for IPF-2002L, just simply report the MAC address of your IPF-2002L to your
ISP provider.
If you want to use multiple internet devices in the same time, you need a router to
connect to the ISP, and connect your internet devices to the router. Then replace the
original MAC address to your router’s MAC address
(1) For the Cable ISP subscriber：
Plug one end of the RJ-45 cable to one of the LAN port on the IPF-2002L, and plug
another end to one of the LAN port of your router. Once “Ready for call” is shown on the
screen, the hardware installation is completed. There is another LAN port available for
you to connect to another internet device or to your PC.
< Connection with a router >：
WANLAN1234
2-1

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(2) Connection without a router：
Plug one end of the RJ-45 cable to one of the LAN port on IPF-2002L, and plug
another end to one of the LAN port of your HUB. Once “Ready for call” is shown
on the screen, the hardware installation is completed. There is another LAN port
available for you to connect to another internet device or to your PC.
<Connection without a router >：
2-2

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Step 3. Network Settings：
3.1 DHCP Setting：
1. Connect the RJ-45 cable to the LAN port on the IPF-2002L, and then plug in the
power.
2. Press 1234# (Hold the # key) ÆLCD shows 【password】ÆPress 1234 and then
press ENTER ÆLCD shows【network settings】.
3. Press ENTER ÆLCD shows【iptype】ÆPress SPD/HOLD ÆBlinking cursor Æ
Press 1and then press ENTER (1 sets your networking settings to the DHCP
mode).
4. Press REDIAL/MUTE multiple times ÆLCD shows 【save settings】ÆPress
ENTER ÆLCD shows 【Are you sure?】ÆPress ENTER to finish this setting. IPF
will then reboot.
The default setting for IPF-2002L is DHCP.
If you want to input symbols or characters such as @, A, a, B, b, C, c,
please refer to the following mapping table.
Keypad and Symbols mapping table
Number
key Press once Press twice Press 3 times Press 4 times Press 5 times
１１．，？⁄/！
２２A/a B/b C/c 【
３３D/d E/e F/ f 】
４４G/g H/h I/i ＊
５５J/j K/k L/l
６６M/m N/n O/o ＃
７７P/p Q/q R/r S/s
８８T/t U/u V/v
９９W/w X/x Y/y Z/z
＊．
００Space ：⁄@ ；⁄－’⁄＆
＃Switch to upper/lower case

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3.2 Static IP Setting：
1. Connect the RJ-45 Ethernet Cable to the LAN port on the IPF-2002L, and then plug
in the power.
2. Press 1234# (Hold the “#” key) ÆLCD shows【password】ÆPress 1234 and then
press ENTER ÆLCD shows【network settings】.
3. Press ENTER ÆLCD shows【iptype】Æpress SPD/HOLD ÆBlinking cursorÆ
Press 0and then press ENTER. (0 sets your networking settings to the Static IP
mode)
4. Press ENTER ÆLCD shows【ip】ÆPress SPD/HOLD ÆBlinking cursor ÆInput IP
address (XXX*XXX*XXX*XXX) and then press ENTER.
5. Press ENTER ÆLCD shows 【subnet mask】ÆPress SPD/HOLD ÆBlinking
cursor ÆInput Subnet Mask information (XXX*XXX*XXX*XXX) and then press
ENTER.
6. Press ENTER ÆLCD shows【router】ÆPress SPD/HOLD ÆBlinking cursor Æ
Input default gateway information (XXX*XXX*XXX*XXX, where X is any number or
character) and then press ENTER.
7. (Skip this step if the IPF-2002L is configured to a virtual IP address) Press VOL- Æ
LCD shows【protocol settings】Æpress ENTER ÆLCD shows【nattraversal】Æ
Press SPD/HOLD ÆBlinking cursor ÆPress 0and then press ENTER (0 disables
the function of going through the NAT) Æpress ENTER. If【nattraversal】shows 0,
press REDIAL/MUTE and skip this step.
8. Press REDIAL/MUTE multiple times ÆLCD shows 【save settings】ÆPress
ENTER ÆLCD shows 【Are you sure?】ÆPress ENTER to finish this setting. IPF
will then reboot.

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3.3 PPPoE Setting：
1. Connect the PPPoE network to the RJ-45 port of the IPF-2002L, and then plug in
the power.
2. Press 1234# (Hold the “#” key) ÆLCD shows【password】ÆPress 1234 and then
press ENTER ÆLCD shows 【network settings】.
3. Press ENTER ÆLCD shows 【iptype】Æpress SPD/HOLD ÆBlinking cursor Æ
Press 2 and then press ENTER. (2 sets your networking settings the PPPoE mode)
4. Press ENTER ÆLCD shows【pppid】ÆPress SPD/HOLD ÆInput PPPoE account
number and then press ENTER.
5. Press ENTER ÆLCD shows【pppin】ÆPress SPD/HOLD ÆInput PPPoE
password and then press ENTER ÆPress ENTER again to complete the
configuration.
6. Press VOL- ÆLCD shows 【protocol settings】Æpress Enter ÆLCD shows
【nattraversal】ÆPress SPD/HOLD ÆBlinking cursor ÆPress 0and then press
ENTER (0 disables the function of going through the NAT) Æpress Enter. If
【nattraversal】shows 0, press REDIAL/MUTE and skip this step.
7. Press REDIAL/MUTE multiple times ÆLCD shows 【save settings】ÆPress
ENTER ÆLCD shows 【Are you sure?】ÆPress ENTER to finish this setting. IPF
will then reboot.
3.4 NAT Environment configuration：
If the IPF-2002L is under the NAT environment (Press the IP button on the IPF-2002L, if
the LCD shows the IP address as 192.168.x.x or 10.x.x.x), please contact your VoIP
service provider for the information.

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Step 4. WEB Configuration：
Start a Web browser, such as Microsoft’s Internet Explorer (IE) , and enter the
IPF-2002L’s IP address on the web browser. Address
window . You can acquire IPF-2002L’s IP address by
pressing the IP button on the phone.
The default password for IPF-2002L is 12345678. By input the password and then click
the “Login” button, you can connect to your IPF-2002L web configuration page.
For more detailed configuration information, please refer to the IPF-2002L
User Manual in the Installation CD.
Step 5. Registration Message:
Once the account is successfully registered on the IPF-2002L, 【Ready for call】will
shows on the screen, so does the time and date. If the registration is not successful, the
LCD will display 【Logon Fail】or【Wait Logon …】. The possible reasons of the
registration failure would be:
Internet connection is fail. (Fail to acquire the IP address under the DHCP and PPPoE
mode, or some IP configurations are wrong under the Static IP mode),
Registration is fail. (Fail to register to the VoIP server)
Step 6. Using IPF：
Pick up the handset or press ENTER. After hearing the dial tone, press the phone
number you want to dial. Press # right after the numbers, or wait for 4 seconds. The
number you want to dial will then be sent out.

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Step 7. Some Troubleshooting:
Problem: Troubleshooting:
LCD display down or disorder Unplug the power ÆWait for 5 seconds ÆPlug
the power back.
LCD shows 【Please dial】, but the
phone is unable to dial or hang up. Unplug the power ÆWait for 5 seconds ÆPlug the power back.
LCD shows 【Wait Logon …】,
【Log On】, or 【Log On Failed】
Please check the Internet connection of the RJ-45
is ok.
Please check if the IPF-2002L is able to acquire
an IP address. If not, please check the Network
Setting and see if the configuration is correct.
Please verify that the account is valid. Please
contact you VoIP service provider for the account
information.
LCD shows 【Ready for call】.
However, when dialing the phone
number, the LCD shows 【Please
Hangup】
Please verify that the account is valid. Please
contact your VoIP service provider for the account
information.
Hear echo during the conversation Please press VOL – to the proper volume.
Noise Please check the connection and see if the
connection is loose.
Reset to the factory default
Press and hold the keypad * ÆUnplug the power
ÆPlug the power Æthe IPF-2002L will reboot.
LCD shows【*】ÆRelease the keypad * ÆPress
#5*5 Æthe IPF-2002L will reboot.
After rebooting, the phone set to be the factory
default.