ARTHUR HOLM RISE AH10 RA User manual

AH10 RA/AH10 RI/AH10 RG
AH12 RA/AH12 RI/AH12 RG
AH12 RA WIDE/AH12 RI WIDE/AH12 RG WIDE
AH15 RA/AH15 RI/AH15 RG
AH15 RA WIDE FHD/AH15 RI WIDE FHD/AH15 RG WIDE FHD
AH17 RA/AH17 RI/AH17 RG
AH17 RA WIDE FHD/AH17 RI WIDE FHD/AH17 RG WIDE FHD
AH19 RA/AH19 RI/AH19 RG
AH19 RA WIDE FHD/AH19 RI WIDE FHD/AH19 RG WIDE FHD
AH22 RA/AH22 RI/AH22 RG
RISE Monitors for on wall integration
User manual
Monitors for on wall integration

Table of contents
EC REGULATIONS & SECURITY 4
SAFETY INSTRUCTIONS 5
BOX CONTENTS 6
FEATURES 6
CONTROLS 7
OSD MENU 9
INPUT CONNECTORS 12
INPUT RESOLUTIONS 13
PRODUCT WARRANTY 19

Welcome
Thank you for purchasing an ARTHUR HOLM product.
Our product range has been designed to create the perfect meeting room,
where the screens are a part of the interior design as well as essential
communication tools.
Please, read this installation and operating instructions carefully and keep
them in a safe place for a future consultation.
We remain at your entire disposal if you have any suggestions
that would help us to improve our products.
Henrik Holm
General Manager

4
EC Regulations and Security
ATTENTION: Do not disassemble or modify the device in any way.
This symbol warns of the presence of dangerous un-insulated voltages
inside some of the components, of sufficient magnitude to expose people
to risk of electronic shock.
This symbol draws attention to important use and maintenance instructions
in the manual that accompanies the unit.
This symbol indicates that the equipment conforms to the norms
established by the European Community.
Safety instructions
PLUGS
– Do not dismantle any part of the monitor power connector.
– Disconnect the power plug from the AC outlet when the monitor is not
going to be used for an indefinite period of time.

5
Safety instructions
POWER AND EXTENSIONS CORDS
– Use the appropriate power cord with the correct plug type
– Do not overload wall outlets or power cords
– Make sure the total ampere passed through a extension cord does not
exceed the maximum allowed by the cable used
– Do not place anything on the power cord
– Do not locate this product where a person may walk or trip over the cord
Wiring connected to hazardous voltage requires installation by
qualified personnel or the use of ready-made flexible cables.
For your security, your equipment must be connected to an electrical
outlet with grounding connection protection.
The operating electrical outlet must be in an easily accessed place.
ENVIRONMENT
– Install the equipment on an elevated, flat surface
– Install the equipment in a ventilated area
– Avoid exposing the equipment to:
Rain or water
Excessive heat, cold or humidity
Areas exposed to direct sunlight
Dirty areas
Equipment generating strong magnetic fields
– Avoid placing open containers of liquid, near the equipment
– Keep a minimum distance of 30mm in order to have good ventilation
– Never place any sources of flames, such as lighted candles, etc above the
device
– If you are using the device in extreme weather conditions and / or tropical
climates, the equipment should be installed in a room which ensures a
reasonable level of temperature and humidity
– To prevent damage, the equipment must be firmly installed as per the
installation instructions

6
System Description
BOX CONTENTS
Before the installation of your monitor, please check the contents of the
shipping box, it must contain the following items:
- Monitor
- Power cord
- Power supply 100-240Vac, 50-60Hz. Output 12V
- Remote control (1 per 5 monitors)
- User Manual
FEATURES
– Signal input: DVI-I & DVI-D, HDCP compliant
– Mechanism to install the monitor on the wall
– Finished front in aluminium (RA)
– Finished front in brushed stainless steel (RI)
– Finished front in glass (RG)
– TFT Matrix Display
AH10 RA/AH10 RI/AH10 RG
10" monitor
AH12 RA/AH12 RI/AH12 RG
12" monitor
AH12 RA Wide/AH12 RI Wide/AH12 RG Wide
12" widescreen monitor
AH15 RA/AH15 RI/AH15 RG
15" monitor
AH15 RA Wide FHD/AH15 RI Wide FHD/AH15 RG Wide FHD
15" Full HD monitor
AH17 RA/AH17 RI/AH17 RG
17" monitor
AH17 RA Wide FHD/AH17 RI Wide FHD/AH17 RG Wide FHD
17" FULL HD monitor
AH19 RA/AH19 RI/AH19 RG
19" monitor
AH19 RA Wide FHD/AH19 RI Wide FHD/AH19 RG Wide FHD
19" Full HD monitor
AH22 RA/AH22 RI/AH22 RG
22" FULL HD monitor

7
Controls
OSD MONITOR CONTROL
The OSD buttons, to control or configure the monitor, are located on the
upper body housing of the system
POWER Monitor power on/off
LED Indicates operation status
SOURCE Signal input selection
RIGHT Cursor control right on OSD menu
LEFT Cursor control left on OSD menu
UP Cursor control up on OSD menu
DOWN Cursor control down on OSD menu
SEL Selects the OSD menu function
MENU Activate OSD menu. Exits OSD menu when is active
POWER LED SOURCE RIGHT LEFT UP DOWN SELECT MENU

8
Controls
REMOTE CONTROL
POWER Switches ON/OFF the monitor
MENU Activates the OSD menu on screen
UP Cursor control up on the OSD menu
DOWN Cursor control down on the OSD menu
LEFT Cursor control left on the OSD menu
RIGHT Cursor control right on the OSD menu
OK Selects the function on the OSD menu.
When the OSD menu is not active on
screen, selects the input source

9
OSD menu
ACCESSING THE MENU SYSTEM
– With the OSD off, push the MENU button to activate the main OSD menu
– Press the UP and DOWN button to move from one function to another.
Please refer to the following sections below to view a complete list of
all the functions available for the monitor
– Press the OK button to enable the item
– When a function is selected, press the LEFT and RIGHT buttons in order to
change the parameter of the function
Press the Menu button to access to the main menu
PICTURE
Picture Mode Adjusts the image mode
Dynamic
Standard
Mild
Game
User: Contrast, Brightness, Colour, Sharpness, Tint
Colour Adjusts the image colour
Temperature
Cool
Medium
Warm
User: Red, Green, Blue

10
OSD menu
SCREEN
Aspect Adjusts the aspect image on screen
Ratio
16:9
4:3
Just scan
Noise Adjusts the image noise filter
Reduction
Off
Low
Middle
High
Default
Screen Only for analogue signals
Auto Adjust
Horizontal Pos.
Vertical Pos.
Size
Phase
Backlight Adjusts the backlight screen level
Colour
Range 0 – 255
16 – 235

11
OSD menu
SETUP
Language OSD language selection
Restore Factory Default Adjusts the parameters as factory(analogue)
Blending OSD window transparency
Low
Middle
High
Off
OSD Duration Adjusts the time that the OSD menu window remains on
screen
Software Update (USB) Used for firmware upgrade
Mirror
0: Image with no flip
1: Vertical flip
2: Horizontal flip
3: Rotate

12
Input connectors
DVI 1/DVI A DVI-I input signal. Connect a DVI (digital) input signal and
select DVI 1 on the OSD monitor menu. Use a DVI to VGA
adapter to connect an ARGB (analogue) input signal and
select DVI-A on the OSD monitor menu
DVI 2 DVI-D input signal. Connect a DVI (digital) input signal and
select DVI 2 on the OSD monitor menu
Use high quality DVI cables with 2m maximum length
12V D.C. Power supply input connector

13
Input Resolutions
AH10 RA/AH10 RI/AH10 RG
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
AH12 RA/AH12 RI/AH12 RG
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
AH12 RA WIDE/AH12 RI WIDE/AH12 RG WIDE
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1360x768@60Hz 47.720 59.799 Progressive

14
Input Signals
AH15 RA/AH15 RI/AH15 RG
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1920x1080@60Hz 67.500 60.000 Progressive
AH15 RA WIDE FHD/AH15 RI WIDE FHD/AH15 RG WIDE FHD
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1280x720@60Hz 44.697 59.915 Progressive
1280x768@60Hz 47.396 59.995 Progressive
1360x768@60Hz 47.720 59.799 Progressive
1280x1024@60Hz 63.981 60.020 Progressive
1680x1050@60Hz 65.160 59.944 Progressive
1600x1200@60Hz 74.479 59.967 Progressive
1920x1080@60Hz 67.500 60.000 Progressive

15
Input Signals
AH17 RA/AH17 RI/AH17 RG
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1280x720@60Hz 44.697 59.915 Progressive
1280x768@60Hz 47.396 59.995 Progressive
1360x768@60Hz 47.720 59.799 Progressive
1280x1024@60Hz 63.981 60.020 Progressive
AH17 RA WIDE FHD/AH17 RI WIDE FHD/AH17 RG WIDE FHD
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1280x720@60Hz 44.697 59.915 Progressive
1280x768@60Hz 47.396 59.995 Progressive
1360x768@60Hz 47.720 59.799 Progressive
1280x1024@60Hz 63.981 60.020 Progressive
1680x1050@60Hz 65.160 59.944 Progressive
1600x1200@60Hz 74.479 59.967 Progressive
1920x1080@60Hz 67.500 60.000 Progressive

16
Input Signals
AH19 RA/AH19 RI/AH19 RG
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1280x720@60Hz 44.697 59.915 Progressive
1280x768@60Hz 47.396 59.995 Progressive
1360x768@60Hz 47.720 59.799 Progressive
1280x1024@60Hz 63.981 60.020 Progressive
AH19 RA WIDE FHD/AH19 RI WIDE FHD/AH19 RG WIDE FHD
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1280x720@60Hz 44.697 59.915 Progressive
1280x768@60Hz 47.396 59.995 Progressive
1360x768@60Hz 47.720 59.799 Progressive
1280x1024@60Hz 63.981 60.020 Progressive
1680x1050@60Hz 65.160 59.944 Progressive
1600x1200@60Hz 74.479 59.967 Progressive
1920x1080@60Hz 67.500 60.000 Progressive

17
Input Signals
AH22 RA/AH22 RI/AH22 RG
RESOLUTION Horizontal freq (KHz) Vertical freq (Hz) Scanning type
800x600@60Hz 37.879 60.317 Progressive
800x600@72Hz 48.077 72.188 Progressive
800x600@75Hz 46.875 75.000 Progressive
1024x768@60Hz 48.363 60.005 Progressive
1024x768@70Hz 56.476 70.070 Progressive
1024x768@75Hz 60.023 75.030 Progressive
1280x720@60Hz 44.697 59.915 Progressive
1280x768@60Hz 47.396 59.995 Progressive
1360x768@60Hz 47.720 59.799 Progressive
1280x1024@60Hz 63.981 60.020 Progressive
1680x1050@60Hz 65.160 59.944 Progressive
1600x1200@60Hz 74.479 59.967 Progressive
1920x1080@60Hz 67.500 60.000 Progressive

18
Information on disposal for users of waste electrical
& electronic equipment
This symbol on the products and/or accompanying documents means
that used electrical and electronic products should not be mixed with
general household waste.
For proper treatment, recovery and recycling, please take these products
to designated collection points, where they will be accepted on a free of
charge basis. Alternatively, in some countries you may be able to return
your products to your local retailer upon the purchase of an equivalent
new product.
Disposing of this product correctly will help to save valuable resources
and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste
handling. Please contact your local authority for further details of your
nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact
your dealer or supplier for further information.
Information on disposal in countries outside the European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or
dealer and ask for the correct method of disposal.

19
Product Warranty
Albiral Display Solutions S.L WARRANTY - Valid from January 2016
This warranty covers the original product purchase for a period of 24 months from the
date of purchase.
GENERAL WARRANTY TERMS
A) Parts. During the above mentioned warranty period, the replacement of any electronic
and mechanical parts against any defects in manufacturing. The warranty does not cover
any faulty electronic and/or mechanical components arising from incorrect installation,
unauthorized modification, and inadequate transport or as a result of atmospheric
phenomenon.
B) Labour. Albiral Display Solutions S.L. covers labour costs for replacement of any
defective parts (in accordance to paragraph A) during the period of this warranty.
C) Transport costs.
I) In the case that a manufacturing defect occurs within 30 days after the purchase
date, both freight and insurance will be paid by Albiral Display Solutions, S.L.
Albiral Display Solutions S.L. will not be responsible for the damages caused by
transportation if the customer does not inform in writing when receiving the goods.
II) After 180 days of the purchase date, both freight and insurance costs will be paid
by the customer.
D) Albiral Display Solutions S.L. will not be responsible for the damages caused by
transportation, when this one is paid by the customer.
E) The warranty is not valid if personnel other than the Authorised Service Centre have
handled the product, if the product has been manipulated or warranty seals have been
removed or manipulated.
F) The beneficiary of the warranty will have to return the product in its original packaging
or in an appropriate package that will warrant no damages during transportation.
G) The warranty is not valid if the customer does not include a RMA form and a copy of
the purchasing invoice.
Albiral Display Solutions S.L. recognizes all guaranteed user rights by all legal rules from
its region, and in the absence of them, all established consumer rights by general law
26/84.
Albiral Display Solutions S.L.

Patents
ES 1051718UU
ES 1061088UU
EP 1574150A1
ES 1068395 U
WO 2009141744
MU 170180 ES00
EP 2289367 A1
MU 17301 ES00
MU 17322 ES00
MU 17376 ES00
MU 17403 ES00
Fàtima 25, Sant Hipòlit de Voltregà
08512 Barcelona – Spain
tel: [phone] / 23 83
fax: [phone] / 23 72
web: www.arthurholm.com
e-mail: mark[email protected]
This manual can be modified without previous notice. ENG - March 2017