ASCOM Eurit 4000 User manual

Operating instructions
ascom The world in your hands
Ascom Eurit 4000

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Safety instructions
Follow these instructions to avoid physical injury:
➭Never take the telephone apart yourself.
➭Never touch electrical contacts with pointed or metallic objects.
➭Never lay the connecting leads in such a way that they might cause someone to trip
over.
Be sure to follow these instructions when installing, connecting and using the
telephone:
➭The Ascom Eurit 4000 is for voice communication via the ISDN telephone network as
well as for information access on the Internet via WAP. The device must not be used
for any other purpose.
➭The telephone is intended only for normal use in dry areas of the home or office. Do
not install or use the telephone in wet areas (e.g. bathroom) or in explosion-
endangered rooms.
➭Install the telephone away from sources of heat, direct sunlight and other electrical
appliances. Operate the telephone only in the temperature range from +5 °C to +45 °C.
➭Connect the connecting leads only to the designated sockets. Do not install or use
the telephone with damaged connecting leads. If you discover damage, have it
repaired by authorized service centers.
➭Use only genuine accessories.
➭Protect the telephone from wet, excessive dust, aggressive liquids and vapors.
➭
Clean the telephone with a soft, damp cloth or antistatic cloth. Do not use a dry cloth
or cleaning or scouring agents. Strong cleaning agents or solvents are not suitable.
➭The telephone may be repaired only by authorized service personnel.
➭Do not carry the telephone by the connecting leads.
➭Do not drop the telephone.
➭Place the telephone on a non-slip surface.
➭The legs of the telephone may leave marks.

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1Display with backlighting
for menu functions, information, texts and graphics
2Minus key
Press the minus key to reduce the volume (handset and loudspeaker).
3Plus key
Press the plus key to increase the volume (handset and loudspeaker).
4Microphone mute key
Press the microphone mute key to
–switch the microphone on or off (handset microphone, handsfree microphone).
– stop your own phone number being notified to the person you are calling.
Overall view and control panel
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Overall view and control panel
5Loudspeaker key
Press the loudspeaker key to
–follow the connection status when dialing.
–switch open listening/handsfree talking on or off during a call.
6key
Press the key to
–launch the WAP browser, establish an Internet connection and go to the WAP
home page.
–terminate the Internet connection (if the WAP browser has already been
launched) and return the telephone to its basic state.
7Fox key
The available functions are shown on the bottom line of the display and are
activated by pressing the Fox key directly below the corresponding text.
8User key
Press the user key to change the user profile on the telephone.
9 LED
The LED tells you the status of your telephone.
LED off – telephone answering machine off
LED lit – telephone answering machine on
–Call forwarding always
–if there is a call with volume = 0 or do not disturb
LED blinking slowly – at least one message received
LED blinking quickly – capacity of telephone answering machine exhausted
10 Telephone answering machine key
Press the telephone answering machine key to switch your telephone answering
machine on or off.
11 Redial key
Press the redial key to open the redial memory. The redial memory stores the phone
numbers which were last dialed (up to 1000 entries).
12 LOG key
Press the LOG key to open the LOG memory. The LOG memory stores all incoming
and outgoing calls, SMSs, UUSs, incoming voice messages for the telephone
answering machine, info messages as well as WAP addresses entered using the
keypad (1000 entries).
13 PARK key
Press the PARK key to park the existing call.
14 key
Key, freely assignable for each user, for phone numbers, email addresses, WAP
addresses or functions.
15 Dial keypad
Use the dial keypad to enter numbers and the characters * and #.
16 Alphanumeric keypad
Use the alphanumeric keypad to enter letters as well as special characters such as
full stop (period), comma, brackets etc. (by simultaneously pressing the CONTROL
key and letter key).

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Overall view and control panel
17 Backspace key
Press the backspace key to delete letters, special characters, digits etc. you have
entered.
18 RETURN key
Press the return key to
–move to the next line.
–enter corresponding menus.
–confirm or execute functions.
19 Arrow keys
Press an arrow key to
–move the cursor horizontally or vertically for entering text.
–move the display vertically.
– move the menu vertically and select the corresponding menu.
–select WAP pages.
20 BACK key
Press the BACK key to return from a submenu to the associated menu. When
surfing, press the BACK key to go back one level to the previous WAP page. Press
the BACK key for a long time to reload the home page of the WAP browser or to
return the telephone to its normal display.
21 Wheel navigator
Turn the wheel navigator to
–move the cursor vertically for entering text.
–move the display vertically.
–move the menu horizontally and select the corresponding menu.
22 OK key
Press the OK key to
–enter corresponding menus.
–confirm or execute functions.
–move the menu horizontally and select the corresponding menu.
–dial WAP links.
23 Space key
Press the space key to enter spaces.
24 CONTROL key
The keys of the alphanumeric display can also be used to enter special characters.
To enter special characters, simultaneously press the CONTROL key with a
corresponding key on the alphanumeric keypad.
25 SHIFT key
Simultaneously press the Shift key to enter letters in upper case.
26 Special character key
Press the special character key to display a one-line list with special characters,
which you can select with the wheel navigator, the arrow keys or the alphanumeric
keypad.
27 Loudspeaker
28 Handset cradle

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Contents
Safety instructions........................................................................................................ I
Overall view and control panel .................................................................................. II
Introduction ................................................................................................................. 4
The telephone .......................................................................................................... 4
The operating instructions ........................................................................................ 5
Getting started ............................................................................................................ 7
Unpacking ................................................................................................................ 7
Choosing a location.................................................................................................. 8
Connecting the telephone ........................................................................................ 8
The display ............................................................................................................. 10
Key assignment ...................................................................................................... 12
First steps (brief instructions)................................................................................... 13
WAP ............................................................................................................................ 16
Definitions .............................................................................................................. 16
Status symbols in the WAP browser ........................................................................ 19
Launching the WAP browser (going online)............................................................. 19
Quitting the WAP browser (going offline)................................................................ 19
Surfing the Internet (surfing through WAP pages) ................................................... 20
Surfing and making a phone call at the same time.................................................. 22
Saving WAP pages .................................................................................................. 23
Settings for WAP access .......................................................................................... 25
Error messages........................................................................................................ 27
Phone calls ................................................................................................................. 28
User concept .......................................................................................................... 28
Handsfree talking.................................................................................................... 29
Open listening ........................................................................................................ 30
Mute ...................................................................................................................... 30
Adjusting the volume.............................................................................................. 30
Manual dialing........................................................................................................ 31
Suppressing your phone number (making an anonymous call)................................. 32
Callback on busy/no answer ................................................................................... 33
Automatic redial on busy ........................................................................................ 34
Scheduled call (reminder to call back)...................................................................... 34
Dialing from the phonebook................................................................................... 35
Dialing from the redial memory............................................................................... 36

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Contents
Dialing from the LOG memory ................................................................................ 36
Dialing from the inbox ............................................................................................ 37
Dialing from the VIP display .................................................................................... 37
Incoming calls......................................................................................................... 38
Anonymous callers.................................................................................................. 39
While making a phone call...................................................................................... 40
Sending keypad information ................................................................................... 42
Sending DTMF ........................................................................................................ 42
Phonebook ................................................................................................................. 43
Creating a new entry .............................................................................................. 43
Changing an entry.................................................................................................. 46
Deleting an entry .................................................................................................... 46
Checking the phonebook info ................................................................................ 46
Telephone answering machine................................................................................. 47
Switching the telephone answering machine on/off................................................ 47
Accepting a call in mid-recording ............................................................................ 48
Recording/playing back/changing/deleting a greeting.............................................. 48
Associating a greeting with a user........................................................................... 50
Setting the recording length ................................................................................... 51
Switching call screening on/off................................................................................ 51
Number of rings before answer/remote access toll save function............................. 52
Recording quality .................................................................................................... 52
Playing back/deleting voice messages...................................................................... 53
Remote access............................................................................................................ 54
Settings for remote access ...................................................................................... 54
Operating the telephone remotely .......................................................................... 56
Operation on a PBX ................................................................................................... 62
Switching on/off operation on a PBX....................................................................... 62
Trunk access code (TAC) for outgoing calls.............................................................. 62
Trunk access code (TAC) for incoming calls.............................................................. 63
Length of internal phone numbers .......................................................................... 63
On-hook transfer .................................................................................................... 64
Setting the method of transfer................................................................................ 65
Automatically sending keypad information ............................................................. 65

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Contents
Advanced features .................................................................................................... 66
Timers .................................................................................................................... 66
ETV®Online ............................................................................................................ 68
Messages (SMS, UUS, info message) ....................................................................... 70
Message waiting notification .................................................................................. 73
Call forwarding....................................................................................................... 75
Call charges............................................................................................................ 75
Do not disturb ........................................................................................................ 76
Providers................................................................................................................. 78
Ringing tone........................................................................................................... 80
Games.................................................................................................................... 81
Locking the telephone with security PIN.................................................................. 81
key ..................................................................................................................... 82
Renumbering (prefix) .............................................................................................. 83
Appendix.................................................................................................................... 84
Headset .................................................................................................................. 84
Reset ...................................................................................................................... 84
Software update ..................................................................................................... 85
Self-help in case of trouble...................................................................................... 86
Care ....................................................................................................................... 87
Function list ............................................................................................................ 87
Eurit Office Tool ...................................................................................................... 87
Technical data ......................................................................................................... 88
Terms of guarantee ................................................................................................. 89
Disposal.................................................................................................................. 89
Approval and CE marking ....................................................................................... 89
Liability ................................................................................................................... 90
Declaration of conformity ....................................................................................... 91
Key words .................................................................................................................. 92

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Introduction
With your Ascom Eurit 4000 you have purchased a quality product from Ascom.
This product is intended for office or home use.
The telephone
Type of line
Your telephone is intended for an ISDN standard line (protocol DSS1, Euro ISDN) and can
be connected to the ISDN bus (S0). The power supply is via the plug-in power supply unit.
WAP
Your telephone has an integrated WAP browser. Press the key to access information on
the Internet via WAP. With ISDN you have two telephone lines at your disposal, which
means you can surf and phone at the same time.
User profiles
Your Ascom Eurit 4000 can be used to set up 10 user profiles. All users can define their
own settings, such as ringer melodies, call forwarding, do not disturb etc. Press the user
key to cycle from one user to the next.
Details about the user concept can be found in the section entitled "Phone calls - User
concept".
Phonebook
The phonebook has space for up to 800 entries for names and addresses. Each individual
entry can hold up to 5 different phone numbers (home, office, mobile, fax, pager), email
addresses (home email, office email) or WAP addresses (URLs).
Telephone answering machine
The built-in digital telephone answering machine has a total capacity of around 28
minutes. A total of 10 greetings, 5 end messages and 2 memory – full messages can be
recorded. The recording length can be variably adjusted. The telephone answering
machine can be remotely accessed and configured using a PIN code.
➭Often, the telephone answering machine is abbreviated to TAM (Telephone
Answering Machine) in the operating instructions and in the text on the display.

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Introduction
Scope of functions
The Ascom Eurit 4000 provides you with virtually all ISDN advanced functions. For a
precise overview, see the table of contents to these instructions.
The operating instructions
These operating instructions will familiarize you with all the functions and features of your
telephone. Use the table of contents or the extensive index to find quick answers to any
questions you may have.
Online help is available from the Ascom Eurit 4000 WAP home page (wap.eurit.com),
where the operating instructions can be accessed in electronic form.
Structure of the operating instructions
Normally, the functions are described in full in the individual chapters. First, you are given
some general information about the particular function. Next, you are guided step by step
through the procedure. The left-hand column shows the keys you need to press or the
information in the display under which you need to press the Fox key. On the right you
will find information on what to do and you will be told what the display means.
The following, additional information panels may appear in the text:
This draws your attention to hazards or risks which may result in serious
damage to your telephone.
➭This provides you with information on general matters or in the form of tips and
tricks which may make it even easier for you to use your telephone.
Picture symbols (pictograms)
Normally, the instructions show the keys you need to press or the symbol under which
you need to press the Fox key. In the case of actions for which there are no keys or in
cases where the key covers two or more functions, use is made of the following
pictograms:
This symbol means you should enter any sequence of characters you wish
using the alphanumeric keypad.