ASCOM OFFICE 25 User manual

Ascotel Office terminals byby ascom
Office 25
Operating Instructions
with safety information
www.ascom.com/pbx/ascotel/terminals
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Operating and Display Elements
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www.ascom.com/pbx/ascotel/terminals
Operating and Display Elements
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MENU
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Operating and Display Elements
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1Display
• Top: Information, Foxkey functions
• Bottom: Symbols
2 Foxkey
Multifunction key:
• Short: Activates corresponding
function
• Long: Reverses scroll direction
3 Info key
Calls up further information
Menu key
Menu access key
• Short: Scrolls through Foxkey
functions
• Long: Configuration mode
5 Indicator LED
• Flashing: Call
• Lit: Callback, message, report
6 Keypad
Enters digits or letters (in text
mode)
7 Write-on label
8 Configurable keys
Configurable as:
Number key:
• 1x short:Calls up first phone number
• 2x short: Calls up second phone number
• Long: Configures key
Function key:
• 1x short: Activates function
• 2x shortShort: Deactivates function
• Long: Configures key
9 Loudspeaker key/Volume/
cursor key
• 1x short: Loudspeaker on/off
• 2x short: Volume normal/loud
10 Redial key
• Short: Last phone number dialled
• Long: List of answered calls
11 Loudspeaker
12 Hook switch
13 END/correction key
• In a call: Disconnects, ready for
dialling
• Menu/configuration: Back/cancel without
saving
• Enter: Deletes last character
1 Alpha key
Switches between digit input and
character input
MENU
☛
END
ABC

Operating and Display Elements
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Display symbols
Loudspeaker on Callback activated
1st (top) configurable key activated Phone lock activated
Second configurable key
activated
Configuration mode activated
3rd configurable key
activated
Text mode activated
4th configurable key
activated
Information available
Call diversion activated Other menu items available
4/\ Scrolls up (figure indicates entry
number)
Reversing direction: Press Foxkey
and hold down for a moment
Note For a detailed description of the operating and display elements, please refer
to the section "Using the Display and Operating Elements".
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Contents
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Contents
Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Display and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Supplementary Features for More Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
You Want a Convenient Way of Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
You Want to Use Functions in a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
You Want to Use Your Phone Efficiently in Special Situations. . . . . . . . . . . . . . . . . . . . . . 25
Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring the Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Defining Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
*/# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reference to Other Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Equipment Provided
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Equipment Provided
Phone Handset Phone cord Handset cord
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Safety and Liability
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Safety and Liability
Safety Information
Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating
Instructions and keep them for future reference. When handing over your phone to others, make sure
you enclose these Operating Instructions.
Exclusion of Liability
This product is manufactured in accordance with ISO 9001 quality criteria.
This product and the user information supplied with it have been produced with the utmost care. The
product's functions have been tested and approved after comprehensive conformity tests. Nonetheless
errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware.
The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect
handling, improper use or any other faulty behaviour on the part of a product. Liability for loss of profit
shall be excluded in any case.
Maintenance
Use original accessories only. Make sure all installation and repair work is carried out
by a specially qualified technician.
Always use a soft, moistened or antistatic cloth to clean your telephone. Do not use
chemicals or other chemical products.
Ambient conditions
Do not operate the phone outside the temperature range of +5 °C to approx.
+35 °C. Avoid direct sunlight and other sources of heat.
Protect your phone against the wet, excessive dust, corrosive liquids and steam.
Do not expose your phone to electromagnetic fields (electric motors, household ap-
pliances). The speech quality could be affected. To prevent interference, avoid plac-
ing your phone in the immediate vicinity of computers, radios, TV sets, VCRs and
other telephone sets.
Disposal
Be sure to dispose of your phone and its packaging in an environmentally compatible
way; alternatively send it back to your supplier or servicing agent.

Receiving and Making Calls
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Receiving and Making Calls
Receiving a Call
This section explains how you can answer a call.
Answering a Call
Your phone rings and the indicator LED flashes. To answer the call:
Ending the Call
To end the call:
The call duration is automatically displayed after the call is ended. You can also call it up using the Info
key. The call charges of outgoing calls are displayed after the call is ended – if this feature is supported by
your provider.
Making a Call
This section explains various ways of making a call.
Dialling a Phone Number
You want to enter a phone number to call someone.
Pick up the handset.
Note The caller's number appears on the display if it was transmitted . The caller's
name is also shown if the number is in the phone's or system's memory. If
there is not enough space on the display, a "+" appears. Use the Info key to
display more information.
Put the handset on-hook.
– or –
Press the END key.
The display shows "ENTER NUMBER"
Note After pressing the END key, the phone is ready to accept a number.
Enter the number using the digit keys.
The display shows the number.
Note Use the Correction key to delete wrong digits.
Pick up the handset.
The number is dialled.
END
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Receiving and Making Calls
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Using the Redial List
You want to call someone you called recently.
Your phone uses the redial list to automatically store the numbers of the persons you have called – in-
cluding their names, if available. You can use the redial function to call these persons again.
Using the Open Listening Mode
You want other persons in the room to be able listen to the conversation.
In the open listening mode, the loudspeaker is also switched on.
Press the Redial key.
The display shows the first number on the redial list.
To scroll through the last 4 numbers (max.), press the Redial key repeatedly.
Pick up the handset.
The displayed number is dialled.
During a call: Press the Loudspeaker key.
The open listening mode is acti ated.
Note You can continue to use the handset in the usual way.
Deactivating the open listening mode: Press the Loudspeaker key again.
The open listening mode is deacti ated.
Note To end a call in the open listening mode, press the Loudspeaker key and put
the handset on-hook. If you only put the handset on-hook, the loudspeaker
will still be on.

Using the Display and Operating Elements
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Using the Display and Operating Elements
Display
Abbreviations
Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "An-
nouncement". The abbreviations though can be easily understood.
Navigating through the Foxkey Menu
The Foxkey provides the functions available for the current situation.
The default display shows the info line. Use the Menu key to go to the Foxkey menu .
An "M" in the display's symbol area tells you that you can use the Menu key to show further Foxkey op-
tions.
Navigating through Info Lines
The display shows an "i" in idle state or an "+" for further text.
An "i" in the display tells you that there is a list of callers, messages, or active functions available in var-
ious info lines. Use the Info key to call up info lines.
If there is not enough space on the display to show the entire text, a "+" appears. Press the Info key to
see the rest of the text.
Keys
Pressing a Key
Depending on the current situation, a key may have various functions. The function activated depends on
the number of times the key is pressed or whether it is pressed quickly or held down for a moment. Here
are some examples:
Press the Menu key repeatedly until you come to the option you want.
To call up info lines: Press the Info key repeatedly until the information is dis-
played.
Note After the last info line, the display shows the first info line again.
To see the rest of the text: Press the Info key.
The display shows the continuation of the text.
Note Press the Info key as often as necessary to read the entire text.
Press the key.
<long> Keep the key held down for a moment (about 2 seconds).
MENU
MENU