ASCOM OFFICE 45 - User manual

Ascotel Office terminals by ascom
Office 45
Office 45pro
Operating Instructions
with safety information
www.ascom.com/pbx/ascotel/terminals
20321625en_ba_a0

Operating and Display Elements
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www.ascom.com/pbx/ascotel/terminals
Operating and Display Elements
20
25
35
12
25
24
23
22
21
20 3 4 5 6
171819 16 14 10 12
13 15 13
10
1111 9 8 7
ABC
END
4
G
H
I
5
J
K
L
6
M
N
O
9
W
X
Y
Z
7
P
Q
R
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8
T
U
V
2
A
B
C
3
D
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F
1
0
MENU
MENU
A: ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
A: ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
B: ABC
B: ABC
Ŝ
Ŝ
C: ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
C: ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
D: ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890
D: ABCDEFGHIKLMOPQRSTUVWXYZ12345 7890

Operating and Display Elements
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1Display
1)
•A: List display
• B: Status line/symbols
• C: Information
• D: Foxkey functions
Foxkey
Multifunction key:
• Short: Activates allocated
function
• Long: Configures Foxkey
3 Entry-Selection keys
Highlights list entries
4 Scroll keys
Scrolls through list entries
5 Info key
Calls up further information
6 Menu key
Menu access key
• Short: Scrolls through Foxkey
functions
• Long: Configuration mode
7 Handsfree microphone
8 Indicator LED
• Flashing: Call
• Lit: Callback, message,report
9 Keypad
Enters digits or letters (in text
mode)
10 Configurable keys with
LED
Configurable as:
Number key:
• 1x short:Calls up first phone number
• 2x short:Calls up second phone number
• Long: Configures key
Function key:
• 1x short: Activates function
• 2x short: Deactivates function
• Long: Configures key
Team key:
• 1x short: Makes call or answers call
• 2x short: Makes announcement to team
partner
• Long: Configures key
Line key:
• Short: Seizes line
11 Write-on label
1 Loudspeaker
13 Volume/cursor keys
• Adjusts volume, moves
cursor
14 Redial key
• Short: Calls up numbers last dialled
• Long: List of answered calls
15 Code key
Locks phone with personal code
16 Microphone key
Handsfree or handset microphone
off/on
17 Loudspeaker key
Loudspeaker on/off
18 Hook switch
19 Handset cradle
0 END key
Short:
• In a call: Disconnects, ready for
dialling
• Menu/configuration: Goes up1 step
without saving
Long:
• Goes into idle state mode without saving
1 Correction key
Deletes last character
Phone book key
Lists phone numbers in private
phone book
3 Notepad key
• In a call: Stores call partner's phone
number
• Idle state: Lists stored phone numbers
4 Absence key
Configured for call diversion
Configurable as number key or
function key
5 Alpha key
Idle state:
• 1x short: Dialling by name in all
phone books
• 2x short: Dialling by name in private phone
book only
To edit:
Switches between digit input and character
input
1) Display backlighting on 45pro
MENU
☛
END
ABC

Operating and Display Elements
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Display symbols
4 vScrolls up (figure indicates entry
number) 4 VScrolls down (figure indicates entry number)
MMicrophone switched on mMicrophone switched off
Ms Handsfree mode activated sLoudspeaker activated
TFunction activated (Foxkey) iInformation available
Text mode activated
ACompany A (2-company system) BCompany B (2-company system)
bCall BRe-call (if transfer attempt failed)
IInternal call PParked call (park)
EExternal call HCall on hold (hold )
aCall successfully transferred
Note For a detailed description of the operating and display elements, please refer
to the section "Using the Display and Operating Elements".

Contents
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Contents
Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the Display and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Supplementary Features for More Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
You Want a Convenient Way of Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
You Want to Use Functions in a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
You Are a Team Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
You Want to Use Your Phone Efficiently in Special Situations. . . . . . . . . . . . . . . . . . . . . . 31
You Are Using Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
You Are Using Your Phone as an Operator Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Configuring the Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Defining Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Configuring the Operator Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Alpha Keyboard and Extended Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
*/# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Reference to Other Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

620321625en_ba_a0
Optional Equipment
Equipment Provided
Equipment Provided
Phone Handset Handset cradle Phone cord
Handset cord
2 attachment tabs for
optional equipment
Power adapter1) for
backlit display
1) 45pro only – country-specific design
20¡
25¡
35¡
ABC
END
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A
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0
M
Optional Equipment
Alpha keyboard Extended keypad
Different coloured
keypad cover Headset
20¡
25¡
35¡

Safety and Liability
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Safety and Liability
Safety Information
Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating
Instructions and keep them for future reference. When handing over your phone to others, make sure
you enclose these Operating Instructions.
Exclusion of Liability
This product is manufactured in accordance with ISO 9001 quality criteria.
This product and the user information supplied with it have been produced with the utmost care. The
product's functions have been tested and approved after comprehensive conformity tests. Nonetheless
errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware.
The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect
handling, improper use or any other faulty behaviour on the part of a product. Liability for loss of profit
shall be excluded in any case.
Maintenance
Use original accessories only. Make sure all installation and repair work is carried out
by a specially qualified technician.
Always use a soft, moistened or antistatic cloth to clean your telephone. Do not use
chemicals or other chemical products.
Ambient conditions
Do not operate the phone outside the temperature range of +5 °C to approx.
+35 °C. Avoid direct sunlight and other sources of heat.
Protect your phone against the wet, excessive dust, corrosive liquids and steam.
Do not expose your phone to electromagnetic fields (electric motors, household ap-
pliances). The speech quality could be affected. To prevent interference, avoid plac-
ing your phone in the immediate vicinity of computers, radios, TV sets, VCRs and
other telephone sets.
Disposal
Be sure to dispose of your phone and its packaging in an environmentally compatible
way; alternatively send it back to your supplier or servicing agent.

Receiving and Making Calls
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Receiving and Making Calls
Receiving a Call
This section explains how you can answer a call.
Answering a Call
Your phone rings and the indicator LED flashes. To answer the call:
Ending the Call
To end the call:
The call duration is automatically displayed after the call is ended. You can also call it up using the Info
key. The call charges of outgoing calls are displayed after the call is ended – if this feature is supported by
your provider.
Pick up the handset.
– or –
Press the Loudspeaker key.
The handsfree mode is activated.
Note The caller's number appears on the display if it was transmitted. The caller's
name is also shown if the number is in the phone's or system's memory. If
there is not enough space on the display, a "+" appears. Use the Info key to
display more information.
Put the handset on-hook.
– or –
If you used the handsfree mode, press the Loudspeaker key.
– or –
Press the END key.
The display shows "Enter number".
Note After pressing the END key, the phone is ready to accept a number.
END

Receiving and Making Calls
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Making a Call
This section explains various ways of making a call.
Dialling a Phone Number
You want to enter a phone number to call someone.
Using the Redial List
You want to call someone you called recently.
Your phone uses the redial list to automatically store the numbers of the persons you have called – in-
cluding their names, if available. You can use the redial function to call these persons again.
Using the Open Listening Mode
You want other persons in the room to be able listen to the conversation.
In the open listening mode, the loudspeaker is also switched on.
Enter the number using the digit keys.
The display shows the number.
Note Use the Correction key to delete wrong digits.
Pick up the handset.
The number is dialled.
Press the Redial key.
The first number on the redial list list is displayed.
To scroll through the last 10 numbers (max.), press the Redial key.
– or –
Use the Scroll keys to scroll through the last 10 numbers.
Pick up the handset.
The number displayed is dialled.
During a call: Press the Loudspeaker key.
The open listening mode is activated.
Note You can continue to use the handset in the usual way.
Deactivating the open listening mode: Press the Loudspeaker key again.
The open listening mode is deactivated.
Note To end a call in the open listening mode, press the Loudspeaker key and put
the handset on-hook. If you only put the handset on-hook, the phone goes
into the handsfree mode.
☛

Receiving and Making Calls
10 20321625en_ba_a0
Using the Handsfree Mode
You want others to take part in the conversation or to have your hands free in a call.
Your phone's handsfree mode provides high sound quality. To further improve the sound quality, set the
loudspeaker volume as low as possible.
Muting
You are in a call and would like to talk briefly to someone else in the room without your call partner hear-
ing you.
You can switch the microphone on and off during a call.
During a call: Press the Loudspeaker key.
The open listening mode is activated.
Put the handset on-hook.
The handsfree mode is activated.
Note Make sure the handsfree microphone is not obstructed. Should the sound
quality fluctuate, consult your system administrator.
Continuing the call with the handset: Pick up the handset.
The loudspeaker and handsfree microphone are switched off.
To deactivate the microphone: Press the MIC key.
The display shows the n symbol.
To activate the microphone: Press the MIC key.
The display shows the o symbol.