ASCOM TELECARE WP - BROCHURE 1 User manual

ASCOM teleCARE WP WIRELESS NURSE CALL WITH
POSITIONING –NEW BENEFITS TO ELDERLY CARE

2ASCOM teleCARE WP
An ageing and more demanding
population, staff shortages, age
related disease, and relatively
fewer intra-mural places. In the
face of these enormous challenges,
how can we continue to provide
the best quality care? And what
will it cost?

3ASCOM teleCARE WP
The new Ascom teleCARE WP – wireless nurse call with positioning – employs
the latest wireless technology to enhance safety, comfort and efficiency in
care and nursing homes.
The Ascom teleCARE WP allows you to locate residents when they call
for assistance. Location accuracy is tailored to your needs and the layout of
your facility. All calls are monitored by the system, indicating from which
zone the person is calling.
Safety: Residents/patients can easily reach the button to call for help
Re-assurance: Assistance is a button-push away
Efficiency: The system indicates who called and from where
Keeping a record
The Ascom teleCARE WP comes with a registration function. That means
records are kept of who activated the call, including when and where, who
responded to the call and how long it took. This allows care providers to
swiftly answer questions from family members and supervisory agencies.
Future-proof, scaleable and proven technology
The Ascom teleCARE WP is highly flexible, and, like all other Ascom concepts,
future-proof and easy to expand or adapt to changing needs. Thanks to
easy implementation, the deployment procedure is swift and painless – with
few, if any, disruptions. What’s more, the solution is scaleable, making it
suitable for both large- and small-scale sites. The technology we employ
has delivered proven performance in numerous care and hospital environ-
ments for many years.
Cost-efficiency
Installing teleCARE WP is both cost- and time-efficient – ideal for small
organisations on a tight budget. There is no need for an extensive – and
expensive – wired infrastructure. Even though cost-efficiency is a key
benefit, the real winners are residents and staff.
Operational safety guaranteed
Each module is supervised by the system, including resident/patient trans-
mitters, which are constantly checked to ensure 24/7 operation.
Greater demand for efficiency
In future, as demand for care grows,
resource planning and allocation will
become ever more important. With
stress levels high and rationalisation
always on the menu, recruiting and
retaining motivated personnel will not
be easy. And as the workload increases,
there will be even greater need for
efficiency.
‘WHERE?’ IS A KEY QUESTION
ASCOM KNOWS THE ANSWER

4ASCOM teleCARE WP
Knowing the location of a resident in need helps to reduce workload. And
knowing who called and from where eliminates searching, thereby saving
valuable time.
Many elderly people living in care homes suffer from dementia of vary-
ing types and severity, but are still physically healthy and active. They need
to be able to call for help at a moment’s notice. Even though keeping a
watchful eye on these residents is of vital importance, locating them once
the call has been received places a heavy burden on staff. Thanks to Ascom
teleCARE WP, this is no longer a problem.
Reducing stress and improving quality
We do not pretend to have the answer to every single problem confronting
elderly care. However, because we have been providing the elderly care
sector with dedicated on-site wireless solutions for decades, we have an
intimate understanding of the challenges. With the introduction of teleCARE
WP, we are offering a solution that will not only help reduce stress but also
enhance the quality of care.
“Knowing where residents are is very helpful. Today, we constantly
have to keep track of their whereabouts – in the garden, in the
dining room, on the stairway, at the hairdresser’s etc. This takes
a lot of time that could be put to better use.”
CREATING A SAFER
AND MORE EFFICIENT CARE FACILITY

5ASCOM teleCARE WP
Ascom provides a complete portfolio for your wireless communication needs
– from pagers and handsets to huge multi-site solutions where we meet the
communication, messaging and safety demands of the entire organisation.
We handle all calls from residents/patients and deliver them to the
appropriate staff – without delay. Every event is logged and readily retriev-
able if and when you need access to it. That way you automatically build
up proof of service.
Calls go to the assigned staff member
We believe in personal messaging. Calls from residents or patients are sent
to the assigned staff member directly and discreetly in clear text.
Smart integration
Smart integration is central to all our solutions. We integrate with your
existing systems, including fire detection, access control, the front doorbell
or any other system. Over the years, we have found our integration
philosophy creates efficiency as well as a safer environment for residents/
patients and staff.
Calls are only the beginning
There is much more to our offer than simply delivering calls. We provide a
range of features and functions to promote increased safety and more time
for care.
Take Wanderer Control, for example, which is built into the system.
This technology prevents dementia patients from ‘wandering’ off into areas
that could be dangerous to them – without overly restricting the movement
of other residents, staff and visitors.
Reassuring care
Nurse Support, a special application, helps staff when they need additional
help or information. For example, it provides instant access to relatives in
case of an emergency, or direct contact with the prescribing/resident doctor
should that be necessary.
A ONE-STOP ON-SITE
WIRELESS SOLUTION PROVIDER
Cancellation Pendant
Wrist Transmitter

6ASCOM teleCARE WP
More time for care
The Ascom teleCARE WP delivers a host of benefits to care providers. For
example, staff do not have to go looking for residents when they receive a
call. The system locates the resident and sends a message to the appropriate
staff member(s), helping to minimise stress and save time.
More mobility for the resident – less worries for staff
Thanks to the wireless pendant, residents can move around freely while still
being able to send a call at any time – even if they fall. The position of the
resident is known, saving valuable time. Once nursing staff have been
relieved of the burden of constantly monitoring wandering residents, they
have more time to look after those who really need help. What better way
to ensure an open, friendly and efficient care atmosphere!
Offering a sense of security
Perhaps the greatest comfort to residents is knowing that somebody is
looking after them – even when they are out of sight. If there is an accident
or if a resident suddenly feels disoriented, she/he knows that help is only a
button-push away. The call will not only reach staff, but also pinpoint
location. Naturally, personal integrity is respected at all times; whereabouts
are only indicated once the call has been made.
Proven care
Making sure calls are sent and received is one thing, but attending to them
is a different matter. With teleCARE WP, staff have to be at the patient’s
side in order to cancel a call. The system registers when and by whom it was
cancelled. Nursing time can also be registered, if necessary.
IMPROVE QUALITY, MOBILITY AND SECURITY
– WITH LESS STRESS
Flexible
Easy to use
Quick and easy installation
Safe and secure
Location
Scaleable
Proof of care
Seamless integration
Remote service available
Dementia primarily affects older people. Up to the age of 65, dementia develops in only about
1 person in 1,000. The chance of having the condition rises sharply with age to 1 person in
20 over the age of 65. Over the age of 80, this figure increases to 1 person in 5.

7ASCOM teleCARE WP
Save time and improve planning
The built-in registration function gives you instant access to relevant
statistics. You will be able to see when activities peak and why, helping to
improve your planning while reducing paperwork.
Your organisation is unique. So are our solutions
With the help of our building blocks, we can create a reliable and scaleable
solution – fully adaptable to your future needs. You simply add new
functions as you require. We also provide complete service packages to give
you that extra reassurance.
Ascom mobility systems (paging, DECT, IP-DECT and VoWiFi), including
a powerful internal and external voice and messaging communication
system.
Information to staff about calls. Personal, discreet and straight to the
right staff member.
Personal alarm to ensure the safety of staff working alone.
Nurse call – handling all calls from residents. Wireless or hardwired or
a combination of both.
Registration of all calls in the system.
Ascom i75 VoWiFi Handset
Ascom 9d24 DECT Handset
Ascom a51 Alarm Transmitter

At Ascom Wireless Solutions we believe we can help you work more effi-
ciently in your daily duties. We integrate on-site mobility, nurse call and
localisation. In other words, we deliver calls from your patients/residents
straight into the pocket of the right nurse at the right time. Our solutions
free up more time for you – more time for care.
State-of-the-art-technology is employed to ensure the system can grow to
accommodate your demands and cater for remote service when needed.
But regardless of technology, we have only one thing in mind: helping you
improve the care you deliver to your residents – at the highest level of
safety. We deliver the information you need in the quickest possible way.
Ascom
Wireless Solutions
P.O. Box 8783 SE-402 76 Göteborg, Sweden
T [phone] | F [phone]
www.ascom.com/ws
07.2007 M0276201 Ver A © Ascom (Sweden) AB Specifications are subject to change without notice.
www.ascom.com/ws