Aspire ULTIMATE 8 User manual

ULTIMATE 8
Single | King Single
USER MANUAL

Thank you for choosing this
Aspire Ultimate 8 Mattress Replacement.
It is important that you read this user manual carefully
before using your new mattress replacement.
TABLE OF CONTENTS
1. Symbols Used In This Manual 4
2. Symbols Used on the Product 4
3. Introduction 5
4. Safety Precautions 6
5. Product Safeguards 7
6. Product Overview 8
7. Assembly & Setup 9
8. Operation 12
9. Product Specifications 16
10. Cleaning 17
11. Maintenance & Storage 18
12. Troubleshooting 19
13. Service Maintenance & Customisation 20
14. Compliance 20
15. Recycling info 21
16. Manufacturer, UK Representative & Importer Details 21
17. Service Log Book 22
© Aidacare Pty Ltd 2023
No part of this user manual may be copied, distributed, reproduced, scanned or stored on any electronic database, whether in whole or in part in
any form or by any means.
Due care has been taken to ensure all the information contained in this user manual is correct at the time of printing. All measurements, pictures,
colours and weight capacities are to be used as a guide only. We reserve the right to modify the design or appearance of any product displayed in
this user manual without prior notice.
This product Features the UKCA mark, in compliance with Part II
UK MDR 2002 ( as amended ) Class 1.

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3. INTRODUCTION1. SYMBOLS USED IN THIS MANUAL
2. SYMBOLS USED ON THE PRODUCT
The symbols below are used throughout this user manual and on the product to identify warnings and
important information. It is important to understand the symbols used, if you have further questions
please contact Aidacare.
WARNING
WARNING! Indicates a potentially hazardous condition/situation. Failure to
follow designated procedures can cause either personal injury, component
damage or malfunction. On the product, this icon is represented as a black
symbol on a white triangle with a black border.
ALWAYS! These actions are mandatory. Failure to perform mandatory
actions can cause personal injury and/or equipment damage. On the
product, this icon is represented as a white infinity symbol on a black dot
with a white border.
DO NOT! These actions are prohibited. These actions should not be
performed at any time or in any circumstances. Performing a prohibited
action can cause personal injury and/or equipment damage. On the
product, this icon is represented as a white symbol with a black circle and
black slash.
Range is 30 – 180kg
5 – 28st
PATIENT WEIGHT RANGE. This represents the range within which the
mattress replacement provides effective pressure redistribution outcomes.
Patient weight should NOT fall outside this range at any time as this may
void warranty and/or produce ineffective patient support outcomes.
CLINICAL APPLICATIONS AND AREA OF USE
This Alternating Mattress Replacement is appropriate for adult patient care and should only be used
under the instruction of a carer or health professional where concerns exist around patient safe use.
INTENDED USE
This product is intended to help and reduce the incidence of pressure ulcers while optimising patient
comfort. This product may be used in a variety of environments including but not limited to in home
care, aged care and hospital.
PRODUCT DESCRIPTION
The Ultimate 8 is a high end, specialised dynamic mattress replacement system with a digital pump,
targeted towards the assistive treatment for patients who have existing and potentially severe
pressure injury.
This system is designed for those patients considered to be at very high risk of pressure ulcer
development and has a deep cell, consisting of two layers. The bottom layer remains inflated at all times
to increase stability and reduce bottoming in the event of a power failure.
The top layer inflates and deflates during the alternating cycle. The specially designed top air cells
operate in a ten-minute alternating pattern with a 1 1/2 minute pressure equalling of air cells between
each cycle. This process provides direct pressure relief and patient stability throughout the whole
dynamic process.
The multi-stretch, vapour permeable cover comprises of a high-level coating of polyurethane, which
makes it easy to clean whilst complying with strict infection control procedures.
The prompt and rapid cell deflation between cycles physically ventilates, thus allowing immediate
pressure relief between cell changeover, rather than awaiting deflation under patient weight as is often
the case.
KEY FEATURES
HIGH LEVEL PRESSURE THERAPY:
• Promotes circulation and provides pressure redistribution to treat and prevent pressure injuries
• Rapid release CPR allows quick deflation of the mattress, including head cells, in emergencies
• Prevents bottoming out by increasing sacral zone air pressure when the mattress backrest is raised
• 24hr transport mode and static support layer create a security buffer allowing patients to remain on
an inflated surface in the event of power failure
• Easy-to-read LCD screen provides clear and precise information on cycle time, operating mode,
and fault codes to assist with troubleshooting
• Improves workplace safety via integrated power cord management in the mattress cover
• Designed for durability, the cell guard system improves mattress strength in key entry/exit areas
IMPROVES SLEEP QUALITY:
• Provides a whisper-quiet sleep environment using innovative pump to reduce noise and vibration
• Improves sleep comfort by passing room temperature air beneath the sleep surface, helping to
regulate body temperature
EASY INFECTION CONTROL:
• Prevents fluid and bacterial ingress with welded seams and zip protection
• Multi-stretch cover reduces shear and offers a high moisture vapour transfer rate (MVTR) to control
skin microclimate
• Easy to clean mattress cover can be laundered at up to 85º
Product Code
Serial Number
“Type BF” as per IEC60601-1
Medical Device
UKCA Mark
Read User Manual
Class II Electrical Equipment
Includes Electronics components
and should not be mixed with General
household waste
Caution
Suits Mattress:
Single PTM639320 | PTM639320-UK
King Single PTM639330 | PTM639330-UK
Pump: GSP494790 | GSP494790-UK
SN
ULTIMATE 8
Air Output: >6L/Min | Pressure Range: 10-52mmHg
Electrical Power Supply: 220 - 240V; 50Hz

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4. SAFETY PRECAUTIONS
It is IMPORTANT that this user manual is read entirely prior to operating this product. The document
is designed to ensure that operators are equipped with the information required to competently and
responsibly operate the mattress replacement and pump.
It is recommended that the user manual be kept in an easily accessible place for quick reference.
If required, Aidacare product specialists can provide additional training.
All WARNINGS and CAUTIONS within this document should be strictly adhered to. Failure to do so could
result in harm to the patient or operator.
CAUTIONS highlighted throughout this document identify possible hazards in procedures or conditions,
which if not followed correctly could result in equipment damage, or failure.
WARNING
WARNINGS highlighted throughout this document identify possible hazards in procedures
or conditions which if not followed correctly could result in serious injury, or fatality.
GENERAL
• Electrical equipment can be hazardous if used incorrectly.
• Residual current devices (RCD) are not supplied with the Product. Please consult with your Biomedical
Engineer/advisor concerning RCD requirements.
• The clinically qualified person responsible should consider the age, size and condition of the patient
before using the Alternating Mattress Replacement.
• The maximum safe working load of the Product is 180kg with a safe patient range of 30-180kg.
• This replacement is not to be used on top of a pre-existing support surface. This is a Mattress
Replacement so there is no need for a static foam mattress or pressure safety underlay to be located
underneath, this replacement can go directly onto the bed platform.
5. PRODUCT SAFEGUARDS
SAFEGUARD DESCRIPTION
WARNING
Maximise
Electrical
Safety
1. Patients should not operate the product at any time.
Always ensure that the Pump is unplugged when not in use.
2. DO NOT disassemble the pump at any time.
3. DO NOT place or store the pump close to water or any other liquid.
4. DO NOT submerge the pump in water or any other liquid.
5. DO NOT make contact with the pump if it has come into contact with water
or any other liquid. BEFORE touching the pump or any associated components
ensure that mains power has been cut off.
WARNING
Safe use
for carers
and patients
1. The mattress replacement must be operated by connecting it to the pump
ensuring that it is not turned off or unplugged whilst in use.
2. ALWAYS ensure that warning labels are adhered to ensuring that voltage is correct,
approved power cords are used and that Children & Animals do not come into
contact with the packaging materials that could cause suffocation.
3. Equipment is not suitable to be used in the presence of a flammable anaesthetic
mixture with air, oxygen or nitrous oxide.
4. KEEP away from sharp objects.
5. Close supervision is necessary when this Product is used by, on, or near children
or people with disabilities.
6. Use this Product only for its intended use as described in the user manual.
Only use this product with Aidacare approved accessories and attachments.
7. DO NOT operate this product if the pump has a damaged power cord or plug,
plug is not working properly, has been dropped or damaged or dropped/
submerged into water or another liquid. If this occurs, contact your Aspire dealer
immediately for a product inspection.
8. KEEP the power cord away from hot surfaces.
9. DO NOT block the air valves/tubes/openings by placing on a soft surface such as
a bed or couch. Keep all valves/tubes/openings responsible for air flow, clear of all
lint, hair and other particles.
10. DO NOT insert any object into the air valves/tubes/openings.
11. AVOID dropping pump and do NOT mount any heavy objects on top of it.
12. Place the power cord and air hoses at the patient’s foot area to avoid strangling
of the patient’s neck.
13. AVOID electromagnetic interference by ensuring that electro-magnetic or
RF generated equipment is kept away from the patient.
14. Over the course of operation, the pump will generate a small amount of heat.
DO NOT maintain skin contact with pump for more than 1 minute at a time.
Never cover the pump when it is in use, ensure air flow to pump is free at all times.
15. During a power outage or loss (even if only temporary) the pump will stop and
power failure alarm will sound for up to 20 seconds. The pump will return to normal
operation once the power supply is resumed.
16. Connect this product to a properly grounded outlet only.
17. AVOID the risk of electrocution by grounding the ground pin with grounding
power outlet.
18. The EMC specification is compliant with all regulations and requirements.
For power leads with a ground pin, the connection with properly grounded power
outlets will supress the EMC effect. The pump will work correctly for power leads
that are not grounded.
19. Connecting auto-detection should only be performed by the operator and not
the patient.

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The Ultimate 8 mattress caters to users considered to be at high risk of pressure injury. Unique pump
technology reduces noise, promoting improved sleep quality. The mattress is easy to clean and designed
for durability.
6. PRODUCT OVERVIEW
Multi-stretch Vapour
Permeable Top Cover
Simple O-ring Cell Connectors Rapid Release CPR
Alternating Cells
Durable Base Cover
Low Noise Pump
1. Position the Mattress Replacement directly onto the mattress platform, ensuring that there is no
foam mattress or pressure safety underlay underneath. Ensure the air Pump hose is towards the
FOOT END of the bed so it lines up with the Pump.
Mattress Replacement
Pump
Hose Connector
CPR
Patient’s Head
2. Secure the mattress replacement onto the mattress platform by fastening and securing the nylon
straps and plastic buckles. If applicable, make sure the nylon straps are attached to moving mattress
platform and not to the bedframe.
7. ASSEMBLY & SETUP
Box Contains:
• Digital Mattress Pump
• Mains Power Cable
• Mattress Replacement
• Transport Carry Bag
• User Manual
When opening the carton, ensure it is done
in a safe and careful manner. DO NOT USE a
box cutter or sharp implement as this may
damage the product.

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9. Plug the mains power cable into the electrical power socket.
10. Set mode suitable for patient, (Refer to OPERATION for further details on how to adjust
the Mattress Replacement).
DO NOT place the Pump in an area where the power cord can become pinched or stuck.
WARNING
WARNING! The digital pump is only to be used with the Aspire Ultimate 8 and not any
other system.
3. Ensure the CPR valve is CLOSED.
4. Position the pump on the FOOT END of the
bed end. The spring hanger bracket assembly
will self-adjust onto the footboard to secure it
in place.
5. Remove the plastic transport cap from the end
of the air hose.
6. Firmly push the hose connector into the side
of the pump unit until a notable ‘click’ sound
is heard.
7. Insert 3.5mm sensor cable plug into the pump
interface panel jack.
8. Connect the mains power cable to the pump
ensuring that the power switch remains
switched OFF.

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8. OPERATION
WORKING PRINCIPLE
The dynamic mattress system consists of a dynamic air pump and an alternating air mattress.
The air mattress has three distinct air cells:
1. Bottom Layer/Pillow Air Cells – The bottom layer of air cells remain static throughout to ensure
stability and prevent bottoming whilst the pillow air cells 1,2 and 3 remain inflated to avoid head
movement / sickness to the user.
2. Group A Air Cells – Air cells 4,6,8,10,12,14,16,18 & 20.
3. Group B Air Cells – Air cells 5,7,9,11,13,15,17 & 19.
A and B air cells alternate inflating and deflating by using the pump. This air alternating mattress system
enhances the blood circulation to treat and prevent pressure ulcers, when part of a holistic care package.
Initialisation can take up to 50 minutes to achieve & it is recommended that a Rapid Inflator is used
where possible, in order to reduce the inflation time to seconds.
Various modes can be set on the digital pump to ensure maximum comfort and pressure redistribution
for the patient.
ADJUSTMENT CONTROL PANEL OPERATION
Power On / Ready for Use Function Lock Out Service Required
Automatic Pressure Adjustment
for Specific Patient
Mute
POWER ON/READY FOR USE
1. To turn on the pump, press the ON/OFF button on the control panel.
2. The ‘POWER’ LED will illuminate and inflate to normal pressure (This will take up to 20 minutes).
FUNCTION LOCK OUT
Carers can lock out functions to ensure these are not accidentally toggled, impacting the operation
of the mattress for the particular patient.
3. Press and hold the function lock out button until the LED light is illuminated. When illuminated
the functions are locked out.
4. To reverse this process, press and hold the function lock out button until the LED light is OFF.
When LED is OFF all functions are unlocked.
5. Lock out function will occur after 30 seconds if the panel is not toggled or pressed.
STATIC / TRANSFER MODE
Static Mode
This function stops the mattress from alternating and maintains the set pressure level for a duration
of 20 minutes before defaulting back to the previously selected alternating mode.
1. Press static/transfer button until LED light is illuminated.
2. Static mode will automatically fall back to alternating after 30 minutes.
COMFORT (PRESSURE) ADJUSTMENT
Press the FIRM and SOFT buttons to enter patient weight.
The pressure of the mattress will automatically adjust according to table on the side of the pump.
lifecomfort
lifecomfort
ACTIVE
AIR 5
FIRM
AUTO
ADJUST
CYCLE TIME
MINUTES
LOW PRESSURE
POWER FAILURE
FLASHING = CYCLE
ALTERNATING STATIC CLP
PRESS &
HOLD
MODE
AUTO FIRM
POWER
STANDBY
MUTE
SOFT
MAX
CONSTANT
LOW
PRESSURE
ACTIVE
ON/OFF
175
(PRESS BOTH BUTTONS)
lifecomfort
lifecomfort
ACTIVE
AIR 5
FIRM
AUTO
ADJUST
CYCLE TIME
MINUTES
LOW PRESSURE
POWER FAILURE
FLASHING = CYCLE
ALTERNATING STATIC CLP
PRESS &
HOLD
MODE
AUTO FIRM
POWER
STANDBY
MUTE
SOFT
MAX
CONSTANT
LOW
PRESSURE
ACTIVE
ON/OFF
175
(PRESS BOTH BUTTONS)

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NOTE: The below table indicates the suggested pressure according to the patients weight.
This is intended as a guide only as patient body shapes vary.
MUTE
1. Press mute button to nullify all alarms from the pump.
2. If issue is not rectified, the mute button will automatically disable and the alarm will reactivate.
This is a safety function to ensure a prompt response when an issue or fault occurs.
LOW PRESSURE
If correct pressure is not achieved for the patient an alarm will sound.
1. Refer to the Troubleshooting sticker on the base of the pump to identify potential solutions.
If the issue persists please contact your retailer or Aidacare.
POWER FAILURE
1. If the pump senses a power failure, the alarm will sound and will be constant.
2. Refer to the Troubleshooting sticker on the base of the pump to identify potential solutions.
If the issue persists please contact your retailer or Aidacare.
SERVICE REQUIRED
1. If the pump senses a fault or issue, the service LED light will illuminate.
2. Refer to the Troubleshooting sticker on the base of the pump to identify potential solutions.
If the issue persists please contact your retailer or Aidacare.
GENERAL OPERATION
CPR
3. Locate the CPR valve at the HEAD end of the bed.
4. Open the CPR valve by pulling the CPR tab.
5. Locate pump hose and disconnect from the pump.
PATIENT WEIGHT GUIDE
Pressure
Range
(mmHg)
Patient Weight Range
KG ST
10 - 12 30 - 40 4 - 6
14 - 16 50 - 60 7 - 9
18 - 20 70 - 80 11 - 12
22 - 24 90 - 100 14 - 15
26 - 28 110 - 120 17 - 18
30 - 32 130 - 140 20 - 22
34 - 40 150 - 160 23 - 25
46 - 52 170 - 180 26 - 28
SWL
180KG | 28.3ST

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9. PRODUCT SPECIFICATIONS
Pump – GSP494790
Dimensions (W x D x H) 260 x 90 x 140mm / 10" x 3.5" x 5.5"
Cycle Times 11 1/2 minutes
Static Time 30 minutes
Pump unit Output Pressure Range (mmHg) 10-52
Voltage AC230 V 50Hz
Current 0.23 AMAX (@253V~)
Fuse Rating F1.0A 250V
Frequency 50 / 60 Hz
Classification
Class I
Type BF
Operation Environment 5~ 40ºC
15% ~ 90% Relative Humidity (no condensation)
Storage Environment -25 ~ 70ºC
90% Relative Humidity (no condensation)
Environment Pressure (kPa) 70 ~ 106
Environment Horizontal Altitudes ≤ 3000m
Water and Dust Protection Classification IP21
Mattress Replacement Single – PTM639320 King Single – PTM639330
Dimensions (L x W x H) 2000 x 900 x 200mm
/ 79" x 35.5" x 8"
2000 x 1050 x 200mm
/ 79" x 41" x 8"
Weight 10.5kg 23lb 11.5kg 25lb
Cell Material TPU
No. of Air Cells 24
Cover Material Multi-stretch PU coated fabric with high MVTR
Bottom Material Polyester-PU
Max Weight 180kg / 28st
10. CLEANING
To ensure all infection control protocols are strictly adhered to, it is extremely important to follow
the below steps to keep the product clean at all times.
Pump
• Wipe with a damp cloth that has been pre-soaked with a mild detergent.
• Ensure pump is kept free of dust and other particles.
DO NOT! Immerse or soak the pump at any time.
Mattress Cover
THIS WAY UP
SINGLE
ULTIMATE 8
PRODUCT INFORMATION MANUFACTURER
INFECTION CONTROL INFORMATION
CLEANING INFORMATION
Please wipe the cover with a disposable, soft cloth, which has been moistened with warm water and detergent (advisory at 40ºC).
Ensure to dry thoroughly.
For typical cleaning scenarios, a diluted solution mix of Sodium Hypochlorite or similar and fresh water should be used (up to 1,000 ppm).
In severe cases, chlorine based products (*diluted up to a maximum of 10,000 ppm) may be used.
Cover should be wet prior to application of chlorine and must be followed by a thorough fresh water wash down.
Ensure the surface is dried thoroughly with a soft cloth or air dried thereafter.
For further details, please contact your infection control team.
Do NOT use phenol based products.
*Failure to follow these instructions, may result in a void warranty situation.
Tumble dry on low heat Do not bleach Do not dry clean Do not iron Machine wash up to 95°
PRODUCT CODE: PTM639320
DIMENSIONS: 1980mm (L) x 880mm (W) x 200mm (H)
MATTRESS WEIGHT: 7kg
PATIENT WEIGHT RANGE: 30 – 180kg
PRESSURE RANGE: 10-52mmhg
MADE IN UNITED KINGDOM
AIDACARE PTY LTD
BUILDING 3A, 1 MOOREBANK AVENUE,
MOOREBANK NSW 2170
1300 133 120
aidacare.com.au
• To remove small spills or stains, wipe the mattress cover with a damp cloth that has been pre-soaked
with a mild detergent or single use disinfectant wipe.
• To remove large spills or stains, the top cover should be completely removed and laundered as per
below procedure:
1. Remove top cover by unzipping all 4 x sides from the mattress base.
2. Prewash top cover at up to 95° for 15 minutes.
3. Main wash top cover at up to 95° for 15 minutes.
4. Dry mattress cover prior to use by hanging up on a line/air dryer or on a low heat setting it can be tumble
dried for up to 90 minutes.
5. Once dry, reattach top cover by zipping all 4 sides back onto the mattress base.
DO NOT! Use phenol based products.
WARNING
WARNING! After cleaning, the mattress must be completely dried prior to use.
WARNING
WARNING! Do not dry mattress cover in direct sunlight to prevent wearing out of text on cover.

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11. MAINTENANCE & STORAGE
To ensure longevity of your Alternating Mattress Replacement, it is very important that it is correctly
stored and regularly maintained.
General
• Check mains power cable and plug for any abrasions or excessive wearing.
• Check mattress cover for signs of wear or damage.
• Check air hoses for any kinks or breakages .
Fuse Replacement
• Disconnect the mains power if there is a blown fuse.
• Remove the cover on the side casing of the pump.
• Remove old fuse and reinsert a new fuse, fix in place with the cover.
WARNING
WARNING! Only use fuse supplied by your Aspire Dealer, ensuring it has the correct rating
and specification.
Air Filter Replacement
• Remove the cover on the rear casing of the pump.
• Remove old filter and reinsert a new filter, fix in place with the cover.
NOTE: If the filter does not require replacement, it can be cleaned by being washed gently with a mild
detergent and warm water. Ensure the filter is dry prior to installing back into the pump.
WARNING
WARNING! Only use filter supplied by your Aspire Dealer, ensuring it has the correct rating
and specification.
Storage
• Release all air from mattress by OPENING CPR valve and disconnecting the mattress hose from
the pump.
• Lay the mattress out flat & roll from HEAD end towards FOOT end.
• Tighten mattress straps into clamps to prevent mattress unrolling.
• Packing strap can then be stretched around the rolled mattress to prevent unrolling.
PROBLEM SOLUTION
Pump will
not connect
with mattress
Check mattress and pump are compatible, only Aspire pumps are to be used with
this system
Check plastic transport cap has been removed and ensure the connection is not broken
If problem persists, contact your Aspire dealer
Pump
not working
Check pump is connected to mains power
Check power switch is in the ON position
If problem persists, contact your Aspire dealer
Power failure Check pump is connected to mains power
Check power switch is in the ON position
If problem persists, contact your Aspire dealer
Low pressure
LED light
flashing/alarm
is going off
Check CPR valve is in CLOSED position
Check air hoses/tubes are tightly secured
Check all coupling connections along the mattress are secured
If problem persists, contact your Aspire dealer
Pump is
on but
mattress will
not alternate
Ensure the mattress is inflated
Check if ALTERNATING mode is ON
Check if SERVICE REQUIRED LED, if yes, contact your Aspire dealer
Alarm
is sounding
Press mute for system to be verified
If alarm continues to sound, contact your Aspire dealer
Noisy pump Check pump is mounted correctly and flat against FOOT end of bed
If noise persists, contact your Aspire dealer
Bottoming
out but
no alarm
Check pressure setting is correct for specific patient, adjust comfort dial according
to the patient weight range table on page 16
Refer to ‘Low pressure light flashing/alarm is going off’ point above
If the problem persists, contact your Aspire dealer
As a quick reference tool, refer to the troubleshooting sticker on the base
of the Pump casing for quick solutions. Always refer to the user manual
where possible.
12. TROUBLESHOOTING
TROUBLESHOOTING
ISSUES POSSIBLE CAUSES POSSIBLE RESOLUTIONS
Alarm beeping • Flashing
No lights
Plug not properly connected/switched off at wall
Power outage has occurred
Fuse is broken  Machine or system broken
Make sure the power is correctly connected
Is the voltage normal (power outage occurred)?
Await re-connection of power
Check fuse, replace if broken
Switch pump off and on again
Alarm beeping • Flashing
Mattress soft or flat
Mattress not connected to pump correctly
Air tube disconnected or damaged
CPR not attached properly
Check tube connectors are attached to mattress
Ensure CPR is closed tightly
Alarm beeping • Flashing
Mattress too hard or soft
Air pressure not adjusting to required level Hold down lock key (3 seconds) then adjust the pump pressure (firmer or softer)
according to user weight until suitable and comfortable
Mattress flat or very soft Air hoses are loose or not connected properly
CPR not attached properly
Air pressure is not adjusting to required level
Check all air hoses and connectors  Ensure CPR is closed tightly
Adjust pressure on pump. If showing maximum pressure and full inflation has not
been achieved, pump may be faulty
Noisy pump Pump not located on a flat area or hooked properly on bed end
Pump has been dropped or has loose internal components
Ensure pump is on flat area and in suitable position on bed end
If problem persists, please contact your Aspire dealer or Aidacare to arrange repair or replacement