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7. WARRANTY
8. COMPLIANCE
The Aspire wheelchair range is manufactured in ISO compliant production facilities to strict quality
control standards.
As part of Australian Standards compliance, safety stickers are located on the frame of this wheelchair.
Please ensure that you familiarize yourself with these prior to use.
This product complies with Australian Standard AS/NZS 3695.1:2011. As the importer of this product,
Aidacare maintains records of all testing reports and compliance certificates. All testing was completed
by Novitatech Children’s Services in South Australia.
Novitatech is an independent NATA accredited laboratory and is widely acknowledged as the leading
provider of safety testing services for wheelchairs and mobility products in Australia.
The EVOKE Lightweight Manual wheelchair has a two year warranty. Please keep the purchase invoice as
proof of warranty commencement.
Aidacare is bound by Australian Consumer Law in respect to ‘Warranty against Defects’ on this
product.A copy of the Aidacare ‘Warranty against Defects’ statement is available o the Home page
of our website at www.aidacare.com.au Any contact in regard to warranty matters should be made to
Aidacare Customer Service sta on 1300 133 120 or where support will be provided.
Aidacare does not warrant against excessive or incorrect use, modification or any situation that could
not be deemed as fair wear and tear. Tyres, tubes and castor wheels are not covered under the 2 year
warranty as these are considered consumable items. These consumable items carry a 12 month warranty
against manufacturer defects only, NOT wear and tear from reasonable use.
The warranty on this product is a back to base warranty and does not cover any freight costs pertaining
to the return of any items under warranty. Aidacare acknowledges and conforms to all ACCC guidelines
around consumer rights. For further information contact Aidacare 1300 133 120.
Aidacare will not guarantee the safety and the correct functioning of the wheelchair in the case that
any of the original components have been changed or modified and or replaced with non-original
Aidacare approved parts. If any faults are detected upon receiving the wheelchair please phone
Aidacare to arrange a replacement. Any faults that are detected during normal use should be reported
to Aidacare immediately to determine if warranty conditions apply and organise repair and/or
replacement as applicable.