Assured Wireless AW12 HPUE User manual

Installation and Quick Start Guide
AW12
USB LTE MODEM
HIGH POWER USER EQUIPMENT
TM

Contents and Options
USB-A to USB-C Cable with Thumbscrews
AW12-DE Modem
Page 2
Paddle
Antennas (3)
GPS Antenna Vehicular
Antenna
FIRSTNET SIM
Not Included
Antenna Options
Fixed & Vehicular
The AW12 operates on the FirstNet® network.
SIMs must be properly provisioned on AT&T FirstNet to
camp on Band 14 and enable HPUE mode.
Please contact AT&T, or an AT&T Authorized Reseller
for plan details, and the process for provisioning SIMs.
Panel Antenna
DC power cable to vehicle power pigtail

Hardware
REAR PANEL: Power and Data Ports
A B C D
FRONT PANEL: Antenna Ports
A Port Primary LTE Antenna
B Port Band 14 Antenna
C Port Diversity Antenna
D Port GNSS Antenna
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A Power Connection
B USB-C Connection
C SIM Tray Slot
A B C

Insert Activated SIM
AW12 operates on AT&T
FIRSTNET. Obtain activated
FIRSTNET SIMs from your AT&T
Sales Provider.
Insert activated SIM into AW12
using SIM tray. Insert the card with
the notch-end aligned to tray
notch, and the gold contacts facing
down –it will click into place.
Note: AW12s are only compatible
with data-only FirstNet SIMs.
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Activated
SIM Card
Gold contacts must
be face down.
Notch-end
Align notch and
insert tray.
SIM tool

Connection
Overview
•The AW12 enables PCs and selected routers
to connect over a USB port to the FirstNet
network.
•For Windows 10, a driver is available for the
AW12 if the driver is not already installed on
the PC.
•For the download driver or support, visit:
https://www.assured-wireless.com/support
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Installation
Fixed Installation
See Pages 7 through 9
Page 6
Vehicle Installation
See Pages 10 through 11
Choose Your Installation Configuration

Fixed Location Connect Page 7
Install the USB cable as shown,
tightening the thumbscrews on the
USB Type C connector to the AW12
using a small flathead screwdriver.
Connect the USB Type A connector to
your laptop as shown.
Shown with the optional
AC Power Adapter (SKU# AW12-DE-
AWA-ACOUT) and paddle antennas
(see dealer for antenna choices).
Connect the power cable with the
barrel connector to the AW12 and then
connect the cable to your power
source.

Connecting Paddle Antennas Page 8
Connect the Paddle antennas following the shown
numerical sequence, your location may require
different orientation for maximum performance.
DIV
PRI
1
2
3
B14
45°45°
54.7°
GPS antenna
GNSS port
NOTE: Once the PRI and the DIV antennas are assembled, rotate them away from each other to
ensure you have enough clearance to install the B14 antenna. Then adjust the angles as shown.
45°

Connecting GPS Antenna
Provide 1 meter of separation between the AW12 and other
wireless antennas for best performance. Moving the unit to
an alternate location within your environment may enhance
connectivity and throughput.
Page 9
GPS antenna
CAUTION: Maintain 20 cm (approximately 8”) distance from
antenna to humans when the AW12 is transmitting.
The GPS antenna will ideally be positioned on a flat
surface with a clear view of the southern sky. The
unit will still function without a GPS signal however,
some enhanced features may not be enabled.

Vehicle Connection Page 10
Connect the DC power cable with the barrel
connector to the AW12 and then connect
the cable to your automotive power source.
Install the USB cable as shown, tightening
the thumbscrews on the USB Type C
connector to the AW12 using a small
flathead screwdriver and connecting the
USB Type A connector to your laptop as
shown.
Connect the GPS antenna to the GNSS
port and connect the three LTE cables to
the three LTE ports (PRI, B14, DIV).
Tighten with 5/16" open
end SMA torque wrench.
Any of the three LTE cables can go to any
LTE port on the AW12 Modem.
+ -
Battery
(12V Automotive)
AW12 Standalone In-Vehicle with PC or USB Device
Chassis Ground
DC Power
Cable
USB
Cable
AW 12
Vehicular Roof
Mount Antenna

Mount Antenna on Vehicle
Warning –provide 1 meter of separation from other
antennas for best performance and maintain 20 cm
(approximately 8 inches) distance from antenna to
humans when antenna is transmitting
Page 11

Connecting to Internet Page 12
You are now connected!
If you have any questions or need further information,
please contact your AW 12 sales or solution representative or
Assured Wireless Corporation at www.assured-wireless.com

Notices
REGULATORY WARRANTY SAFETY AND PRIVACY
This Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety
information below and operating instructions before using the AW12-PC-EI Bundle to avoid injury.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur for a given installation.
FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
IMPORTANT NOTE
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the antenna and your body. Under no circumstances
should the AW12 modem be used in any areas (a) where blasting is in progress, (b) where explosive atmospheres may be present, or (c) that
are near (i) medical or life support equipment, or (ii) any equipment which may be susceptible to any form of radio interference. In such areas,
the AW12 modem MUST BE POWERED OFF AT ALL TIMES (since the modem could otherwise transmit signals that might interfere with such
equipment). In addition, under no circumstances should the AW12 modem be used in any aircraft, regardless of whether the aircraft is on the
ground or in flight. In any aircraft, the AW12 modem MUST BE POWERED OFF AT ALL TIMES (since the modem could otherwise transmit
signals that might interfere with various onboard systems on such aircraft).
Due to the nature of wireless communications, transmission and reception of data by the AW12 modem can never be guaranteed, and it is
possible that data communicated or transmitted wirelessly may be delayed, intercepted, corrupted, contain errors, or totally lost.
Warning: This product is only to be installed by qualified personnel.
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Disclaimers and Privacy Notice
RECYCLING AND ENVIRONMENTAL INFORMATION To find information on Assured Wireless Corporation commitment to our environment and
how to responsibly recycle Assured Wireless Corporation products, please visit assured-wireless.com.
LIMITATION OF Assured Wireless Corporation LIABILITY The information contained in this guide is subject to change without notice and does
not represent any commitment on the part of Assured Wireless Corporation or its affiliates. Assured Wireless Corporation AND ITS AFFILIATES
HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS OR
REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE DEVICE, EVEN IF Assured Wireless Corporation AND/OR ITS AFFILIATES HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY ANY THIRD
PARTY. Notwithstanding the foregoing, in no event shall the aggregate liability of Assured Wireless Corporation and/or its affiliates arising
under or in connection with the device, regardless of the number of events, occurrences, or claims giving rise to liability, exceed the price paid
by the original purchaser of the device.
PRIVACY Assured Wireless Corporation may collect data pertaining to the use of Assured Wireless Corporation products via the Internet
including, by way of example, IP address, device ID, operating system, browser type and version number and you give Assured Wireless
Corporation permission to use this information. To review Assured Wireless Corporation privacy policy, visit: assured-wireless.com
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT By activating or using your AW12 modem, you agree to be bound by Assured
Wireless Corporation Terms of Use, User License, and other Legal Policies, all as posted at assured-wireless.com. Please read these documents
carefully.
©2021 Assured Wireless Corporation. All rights reserved. Assured Wireless Corporation is not responsible for omissions or errors in
typography or photography. Assured Wireless Corporation, AW12, and the Assured Wireless Corporation logo are trademarks of Assured
Wireless Corporation in the US and other countries. Other trademarks are property of their respective owners.
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