The Help app gives you tips and
other information on how to use
your phone, including:
Making calls
Voicemail
Sending texts
Getting apps
Taking photos
Accessibility settings
Using your phone
Turning your phone on/off
To turn your phone on, press and
hold the Power/Lock button.
To turn your phone off, press and hold
the Power/Lock button. Then tap
Power off > Ok.
Locking/unlocking the screen
To turn on your screen, press the
Power/Lock button. Then swipe
up on the screen to unlock it.
To turn off your screen and prevent
accidental key presses, press the
Power/Lock button.
Copying content from your old phone
For help transferring contacts, photos
and other content from your old phone,
visit verizonwireless.com/Cloud.
Managing your account
My Verizon Mobile app
Manage your account, track your
usage, edit account information,
pay your bill and more.
International travel
For features and rates when
outside the US, visit
verizonwireless.com/
International.
Customer service
Call 800.922.0204
Twitter @VZWSupport
Additional information
Your wireless device and third-party
services
Verizon Wireless is the mobile carrier
associated with this wireless device, but
many services and features offered through
this device are provided by or in conjunction
with third parties. Verizon Wireless is not
responsible for your use of this device or
any non-Verizon Wireless applications,
services and products, including any personal
information you choose to use, submit or
share with others. Specific third-party terms
and conditions, terms of use and privacy
policies apply. Please review carefully all
applicable terms, conditions and policies
prior to using this wireless device and any
associated application, product or service.
Hearing aid compatibility information
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may
be some newer technologies that have not
been tested yet for use with hearing aids. It is
important to try the different features of this
phone thoroughly and in different locations,
using your hearing aid or cochlear implant,
to determine if you hear any interfering noise.
Ask your service provider or the manufacturer
of this phone for information on hearing aid
compatibility. If you have questions about
return or exchange policies, ask your service
provider or phone retailer.
© 2017 Verizon Wireless. All Rights Reserved.
Learning more
From your computer, visit
verizonwireless.com/Support.
Download a User Guide from
verizonwireless.com/Support.
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