AT&T Sonim XP5s User manual

1
CONTENT
© 2018 by Sonim Technologies, Inc. All rights reserved. Version 1 05.01.2018
XP5s
USER GUIDE

2
GENERAL INFORMATION
GENERAL INFORMATION
Copyright © 2018 Sonim Technologies, Inc.
Sonim and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.
DISPOSAL OF OLD ELECTRICAL AND
ELECTRONIC EQUIPMENT
The symbol of the crossed-out wheeled
bin indicates that within the countries in
the European Union, this product, and any
enhancements marked with this symbol,
cannot be disposed as unsorted waste but
must be taken to separate collection at their
end- of-life.
DISPOSAL OF BATTERY
Please check local regulations for disposal of
batteries. The battery should never be placed
in municipal waste. Use a battery disposal
facility if available.
GUIDELINE FOR HEADPHONE AND
EARPHONE
To prevent possible hearing damage, please
do not listen at high volume levels for long
periods.
REGISTER YOUR PHONE
Please register your phone at http://sonimxperience.
com/registration_portal/portal/registration.php to
receive product information and updates.
Sonim devices are covered by a 3-Year
comprehensive warranty. The battery is
covered by a 1-Year limited warranty.
Congratulations on the purchase of a Sonim XP5s
( XP5800) mobile phone! This phone is LTE enabled
phone and has an intuitive feature-rich user interface,
which allows you to make the best use of offered
functions.
PHONE MODELS COVERED
This user guide covers Sonim XP5s phone with the
model number XP5800 . The model name can be seen
on backside of the phone.
SONIM SUPPORT INFORMATION
For additional product and support information, visit
www.sonimtech.com.
OPTIONS COMMONLY USED ACROSS
MENU ITEMS
The following are common actions used across
various menu items:
OK
Conrms an action. Use the Center
selection key to perform this function.
BACK
Use this key to display the previous
screen.
MENU
Moves the current working application to
the recent applications list/background
and displays menu screen.
RECENT
Displays the thumbnails of the
applications that you have worked on
recently. To remove any application from
this list, Select Remove from list from
option.

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TABLE OF CONTENTS
GENERAL INFORMATION 2
Disposal of Old Electrical and Electronic Equipment....... 2
Disposal of Battery ............................................................ 2
Guideline for Headphone and Earphone .......................... 2
Register your Phone .......................................................... 2
Phone Models Covered..................................................... 2
Sonim Support Information .............................................. 2
Options Commonly Used Across Menu Items................. 2
SAFETY GUIDELINES 5
Avoid High Temperatures.................................................. 6
Personal Medical Devices ................................................. 6
Child Safety........................................................................ 6
Emergency Calls................................................................ 6
BATTERY USAGE 6
Inserting the Battery .......................................................... 6
Charging the Battery ......................................................... 7
Your SIM Card ................................................................... 7
Inserting the SIM Cards..................................................... 8
Inserting Memory Card...................................................... 8
Warning.............................................................................. 8
Verifying and Optimizing Battery Usage ........................... 8
Tips to Extend the Battery Life.......................................... 9
GETTING STARTED 9
What is in the Box?............................................................ 9
Phone Specications......................................................... 9
USING YOUR SONIM XP5S 11
Switching On the Phone.................................................. 12
Setting Up Your Phone.................................................... 12
Managing Home Screen.................................................. 12
Notication Bar Icons ...................................................... 13
Phone Operations Without SIM Card ............................. 13
Capturing a Screenshot................................................... 13
Text Entry Options........................................................... 14
To Enter a Word............................................................... 14
To Insert a Number.......................................................... 14
HOME SCREEN MENU OPTIONS 15
My Notications............................................................... 15
Wallpaper......................................................................... 15
Search.............................................................................. 15
Home Screen Shortcuts.................................................. 15
System Settings............................................................... 15
Manage Apps................................................................... 15
QUICK SETTINGS 16
Wi-Fi................................................................................. 16
Bluetooth.......................................................................... 16
Torch ................................................................................ 16
Airplane Mode.................................................................. 16
Proles ............................................................................. 16
MISSED EVENTS 16
MANAGING WIRELESS & NETWORK
SETTINGS 17
Wi-Fi................................................................................. 17
Bluetooth.......................................................................... 17
Data Usage ...................................................................... 18
Mobile Networks.............................................................. 18
More................................................................................. 18
MANAGING DEVICE SETTINGS 20
Display ............................................................................. 20
Sound............................................................................... 20
Apps................................................................................. 21
USB Power Saving .......................................................... 22
Storage............................................................................. 22
Battery.............................................................................. 22
Memory............................................................................ 22
Gesture ............................................................................ 22
MANAGING PERSONAL SETTINGS 23
Home Screen Shortcuts.................................................. 23
Emergency Info................................................................ 23
Location ........................................................................... 23
Security ............................................................................ 23
Programmable Key.......................................................... 24
Language & Input ............................................................ 24
Factory Reset................................................................... 24
MANAGING SYSTEM SETTINGS 25
Date & Time ..................................................................... 25
Accessibility ..................................................................... 25
About Phone.................................................................... 25
MANAGING CONTACTS 26

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TABLE OF CONTENTS
Adding New Contact First Time...................................... 26
Adding a New Contact ................................................... 26
Viewing Contact Details .................................................. 26
Sending a Message from Contacts ................................ 26
Dialing a Number from Contacts..................................... 26
Editing the Contact Details.............................................. 26
Menu Options .................................................................. 26
Managing Contact Settings............................................. 28
MANAGING CALL SETTINGS 29
Making a Call ................................................................... 29
Dialing a Number via Contact ......................................... 29
Adding a Contact from Home Screen ............................ 29
Viewing Call History......................................................... 29
Deleting Call History ........................................................ 29
Speed Dial Settings ......................................................... 29
Call Settings..................................................................... 29
SENDING MESSAGES 31
Sending SMS/MMS Message ........................................ 31
Managing Message Settings........................................... 31
Deleting Messages .......................................................... 32
AT&T EPTT SERVICES 33
SONIM SCOUT 34
Setup................................................................................ 34
Utilities.............................................................................. 34
Support ............................................................................ 34
APPLICATIONS 35
Music................................................................................ 35
FM Radio.......................................................................... 35
File Explorer ..................................................................... 36
Backup and Restore ....................................................... 36
Downloads....................................................................... 36
Tools................................................................................. 37
Clock ................................................................................ 37
Calculator......................................................................... 37
Sound Recorder .............................................................. 37
OTHER APPLICATIONS 38
Camera............................................................................. 38
Calendar .......................................................................... 38
Browser............................................................................ 38
REGULATORY INFORMATION - USA MARKET
39
RF Exposure Information (SAR) ...................................... 39
Federal Communication Commission Interference
Statement......................................................................... 39
FCC Caution .................................................................... 39
HAC Rating ...................................................................... 40
ISED RF Exposure Statement (IC)................................... 40
HAZARDOUS LOCATION USAGE WARNING41
INDEX 42

5
SAFETY GUIDELINES
SAFETY GUIDELINES
Please read and understand the following
safety guidelines before you use the
phone. These guidelines provide details to
enable you to operate your phone safely
and conform to any legal requirements
regarding the use of cellular phones.
Do not to use the phone at a refueling
point. Observe restrictions when using
radio equipment at fuel depots, chemical
plants or where blasting operations are in
progress.
Electrical interference may obstruct the
use of your phone. Observe restrictions in
hospitals and near medical equipment.
Switch off your cellular phone when in
an aircraft. Wireless phones can cause
interference or danger to an aircraft. In an
aircraft, the phone can be used in ight
mode.
Do not expose the device to high
temperatures (in excess of 55°C).
Adhere to road safety laws. Do not hold/
use a phone while you are driving; nd a
safe place to stop rst. Use hands-free
microphone while you are driving.
Avoid using the phone in close proximity
to personal medical devices, such as
pacemakers and hearing aids.
Use only Sonim XP5800 approved
charging equipment to charge your phone
and avoid damage to your phone.
The symbol of the crossed-out wheeled
bin indicates that this product, and any
enhancements marked with this symbol,
cannot be disposed as unsorted waste but
must be taken to separate collection at
their end-of-life.
Ensure that only qualied personnel install
or repair your phone.
The Sonim XP5800 is water-proof and can
be submerged to 2 meters for 30 minutes.
Ensure that the audio connector and the
SIM slot are properly closed. This will
prevent the deposit of water droplets
on the connectors, when the phone is
immersed in water.
Water droplets may condense under the
display cover if the phone is immersed in
water with signicant drop in temperature.
This does not indicate water leakage.
The droplets will disappear at room
temperature.
The Sonim XP5800 is dust-resistant,
rugged and shock-resistant. However, it is
not dust-proof or unbreakable if subjected
to overwhelming impact. For best results
and long product life, one should protect
the Sonim XP5800 from salt water, dust
and strong impacts.

6
SAFETY GUIDELINES / BATTERY USAGE
AVOID HIGH TEMPERATURES
Leaving the device in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to use the device between -20°C and +55°C (-4°F
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.
PERSONAL MEDICAL DEVICES
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals
and airplanes. Equipment used in these places may be
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with ammable atmosphere
or when close to electro-explosive devices.
CHILD SAFETY
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could hurt
themselves or others, or could accidentally damage the
mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
detached and create a choking hazard.
EMERGENCY CALLS
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.
WARNING
It is not allowed to connect any external
devices to all ports/interface (USB, XPand and
SecureAudio Connector) in Hazardous area.
BATTERY USAGE
Sonim XP5s phone comes with a
removable battery. For any battery
related queries, contact Sonim customer
support.
• Use only a Sonim XP5800 certied battery that is
designed for this phone model.
• The use of other batteries may void the warranty
terms of your phone and cause damage.
• It is recommended to protect the battery from
extreme temperature environments and moisture.
• Please keep the battery out of the reach of children.
INSERTING THE BATTERY
1. UNSCREW COVER
To open the battery
cover, rotate both
the battery cover
screws in a counter
clockwise direction
(as shown in the
gure). Sometimes,
the battery cover may
be tight and some
extra effort is required
to open it. You can
use the screwdriver
provided to open the
screws.
2. LIFT THE COVER
Lift the back cover to
reveal the battery slot.

7
BATTERY USAGE
3. INSERT BATTERY
Insert the battery
and ush into the
battery slot such that
the three metallic
contacts at the top of
the battery are aligned
with the metallic
contacts within the
battery compartment.
4. CLOSE COVER
Close the battery
cover. Rotate the
battery cover screws
in clockwise direction.
You can use the
screwdriver provided
to tighten the screws.
Ensure not to over-
tighten the screws.
CHARGING THE BATTERY
The battery delivered with your mobile phone is not fully
charged. We recommend that you charge your mobile
for 5 hours before you use your mobile phone for the rst
time.
Only the power supplies with outputs meet the
SELV requirements can be used for charging.
The maximum allowable input voltage for the
phone is 9v.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
If the battery is completely out of charge, it can
take several minutes for the charging icon to
appear when the charger is connected.
1. INSERT CHARGER
Insert the charger plug into a power outlet.
2. CONNECT TO THE PHONE
The charging port is located in the lower side
of the phone, below the back cover. Insert the
charger connector to the charging port.
3. CHARGING ANIMATION/ICON
• If the battery is being charged when the
phone is switched off, a battery charging
animation with current battery level is
displayed.
• If the battery is being charged while the
phone is switched on, the battery icon
on the status bar shows the animation
indicating that the battery is being
charged.
• Once the battery is fully charged, charging
animation is displayed and a pop-up is
displayed “Battery is full Please unplug
the charger”.
YOUR SIM CARD
Purchase a SIM card from a mobile operator. The SIM
card associates your network services (for example,
phone number, data services, and so on) with your
phone.
REMOVING THE BACK COVER
1. UNSCREW COVER
To open the battery
cover, rotate both the
battery cover screws
in counter clockwise
direction (as shown in
the gure).

8
BATTERY USAGE
2. LIFT THE COVER
Lift the back cover to
reveal the battery slot.
3. USE SONIM
SCREWDRIVER
You can use the
Sonim provided
screwdriver tool to
open the screws.
INSERTING THE SIM CARDS
1. UNSCREW COVER
Use the included
screwdriver to
unscrew the two
battery cover screws
on the back of the
phone.
2. LIFT THE COVER
Remove the battery
cover and the battery.
3. INSERT SIM CARD
Open either SIM card
tray, insert SIM card
and lock SIM card tray
into place.
INSERTING MEMORY CARD
1. SLIDE THE SILVER CLIP
Slide (push forward)
and lift the silver clip
over the designated
slot located beside
the SIM card slot. (as
shown in the gure).
2. PLACE THE
MEMORY CARD
Place the memory
card in the designated
slot and close the
silver clip. (as shown
in the gure).
3. USE SONIM
SCREWDRIVER
You can use the
Sonim provided
screwdriver tool to
open the screws.
WARNING
ONLY THE BATTERY CAN BE REPLACED in
NON-HAZARDOUS LOCATION.
VERIFYING AND OPTIMIZING BATTERY
USAGE
You can check the battery usage status and also close
some applications to save battery power. In the all
application screen, select Settings ( ) > Device >
Battery ( ).
The current battery level (charging or not charging) is
displayed on the top of the screen. The discharge graph
on the top of the screen shows the battery level over time
since you last charged the device, and how long you
have been running on battery power.

9
BATTERY USAGE / GETTING STARTED
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. Select
any listed items to view more details. The details screen
for some apps includes buttons that allow you to adjust
settings affecting power usage, or stop the application
completely.
If you stop some apps or services, your device
may not work correctly.
TIPS TO EXTEND THE BATTERY LIFE
Follow these tips to extend your phone’s battery life.
• If you are not using Wi-Fi, Bluetooth, or GPS, use
the Settings to turn them off. The GPS setting is
located in Settings > Personal > Location.
• Set screen brightness to Low and set a shorter
Sleep timeout (15 seconds). The display settings are
located in Settings > Device > Display.
• If you are travelling and do not have access to
mobile data or Wi-Fi network, switch to Airplane
mode. Select Airplane mode from Quick Settings.
GETTING STARTED
WHAT IS IN THE BOX?
The list of items in the Sonim XP5s phone box are:
• Sonim XP5s
• Battery
• Wall Charger
• USB-C Cable
• Screwdriver
• Quick Start Guide
PHONE SPECIFICATIONS
FEATURE DESCRIPTION
Chipset Qualcomm MSM8920
Band GSM: 850/900/1800/1900MHz
UMTS: I/II/IV/V/VIII
LTE: B1/B2/B3/B4/B5/B7/B8/B12/
B13/B14/B25/B26/B28/B30/B38/
B41/B66
Antenna MIMO antenna for LTE
Wi-Fi Support 802.11 a/b/g/n/ac/e/k/r/h
Support max 10 connections
hotspot
Memory 16GB eMMC 5.1/ 2GB LPDDR3
CONNECTIVITY
Bluetooth BT4.x with BLE
Languages
Supported English and Spanish
Capacity(mAh) 3180mAh, removable Li-ion
Battery Life Standby: up to 675 hours
Talk time: up to 21 hours
Music playback: up to 11 hours
Video playback: up to 8 hours
Web browsing: up to 18 hours
PHYSICAL CHARACTERISTICS
Ambient
temperature -20ºC to +55ºC
Size 141mm x 63.9 mm x 23mm

10
GETTING STARTED
FEATURE DESCRIPTION
Weight approx. 260 gms
Dedicated keys PTT Key/Power Key/Volume key
(Up and Down)/Speaker key/
Emergency key
Ports Water-proof USB2.0 type-C, High
Speed, OTG
DISPLAY
Size 2.64”
Resolution 320x432 Transmissive
Outdoor
Visibility Yes
Capacity 262K colors
Brightness 400
AUDIO
Microphone 3 Mics with noise cancellation
Speaker Front Dual Loud Speaker, Support
HD voice and wideband
MULTIMEDIA
Audio Formats AMR-NB, AMR-WB, AAC, AAC+,
AAC+V2, MP3,V-SELP, AMR
12.65, AMR 6.6,
Video Formats 3GP,MP4, WMV, AVI, MOV,
MPEG-2, MPEG-4,H.263, H.264,
H-265
Image Formats JPEG
Graphic
Formats JPEG, PNG, and BMP
FM Radio Yes
Camera 5MP FF Rear camera, No front
camera
LED Torch Light Yes, also used for camera ash