AT&T USBConnect Mercury User manual

AT&T USBConnect
Mercury
Getting Started Guide

Welcome to AT&T
Thank you for purchasing the
AT&T USBConnect Mercury.
Please use either this Getting Started Guide
or our web tutorial available at
for the most complete and up-to-date
information available to set up your device.
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att.com/WirelessTutorials

Table of Contents
What’s in the box? 4
Getting started 5
Insert the SIM Card 6
Install the software 6
Connect to the AT&T network and access the Internet 7
Mac OS 10.4.11 or newer 7
Using a memory card 8
AT&T Communication Manager 9
Using AT&T Communication Manager 10
Using AT&T Communication Manager for Wi-Fi 12
To use AT&T Wi-Fi Service 12
To connect to other networks 13
Getting to know your device 14
Attaching the carry strap 15
FAQ 16
Find more information 20
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Your package contains 3 items:
AT&T USBConnect Mercury
Carry Strap
Getting Started Guide
What’s in the box?
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Cap
AT&T SIM Card
The SIM card stores the wireless number for your
Mercury and subscriber information enabling access
to the AT&T network.
AT&T USBConnect Mercury
The Mercury sends and receives data between your laptop and
the AT&T network.
The Mercury includes the necessary software for your Windows
laptop and will begin to auto-install when inserted for the first
time. Mac users see page 7 before installing.
To get started, you need about 15 minutes and the following:
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What’s in the box?

1. Insert the SIM Card (time required 2 minutes)
2. Install the Software (time required 10 minutes)
Remove the cap from the end of the USBConnect Mercury.
Insert the notched end of the SIM card into the top slot on the
Mercury above the USB connector. Be sure to push the SIM
card completely into the slot until it clicks into place and is fully
inserted.
Carefully push the Mercury into the USB port on your laptop.
After you insert the Mercury into the laptop for the first time, the AT&T
Communication Manager (ACM) software will automatically start and guide
you through the installation process.
Once installation is complete, restart your laptop when prompted.
AT&T Communication Manager (ACM) supports laptops with Microsoft Windows
Vista, XP and 2000 and allows you to control how and when you connect to wire-
less networks. ACM will auto-install the first time you insert your Mercury into your
laptop and then be available whenever needed.
Windows Vista, XP and 2000:
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Follow the steps below:

Double click the ACM shortcut icon installed on your desktop.
Wait while the USBConnect Mercury initiates.
Click the “Connect” button after it turns orange.
Open your browser and access the Internet.
Once connected, the “Connect” button will change to
“Disconnect” to allow you to end your session.
3. Connect to the AT&T Network and Access
Mac OS 10.4.11 or Newer:
The AT&T USBConnect Mercury is compatible with Mac OS, but AT&T
Communication Manager is not. For Mac laptops we recommend the following:
Go to http://www.sierrawireless.com/support/
Select AT&T and then select Mercury, your language and operating system
(platform). Click “Next” to continue.
Download the Watcher Installer and follow the instructions located on the
website.
After successfully installing Watcher, carefully push the Mercury
into the USB port on your computer.
the Internet (time required 3 minutes)
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The Mercury is built to accomodate a microSD memory card (not included in package). A
memory card will allow you to store and transfer important data from one computer to
another, expanding the already extensive functionality of this device. The memory card
appears as a USB memory drive. You can copy, paste and drag files to and from it.
Inserting a Memory Card
Removing a Memory Card
Remove the cap.
Push the memory card in and then release it.
Gently pull the memory card out.
Memory
card slot
SIM card slot Remove the cap.
Insert the memory card into the lower slot at the
end of the modem, as shown in the illustration.
Insert the Mercury into the computer’s USB slot.
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Using a Memory Card

Use GSM (Mobile) Network
Use Wi-Fi Network
Click Here
to Connect /
Disconnect
Connection
Status Indicator
VPN Connection
Text Messages
Carrier Indicator
Signal Strength
Indicator
3G Indicator
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AT&T Communication Manager (ACM) is a software application that lets you control your
connections to either the AT&T mobile network nationwide using the Mercury or to
available Wi-Fi networks including thousands of AT&T hotspots using the built in Wi-Fi
capability of your laptop. ACM offers a range of tools and features to manage those
connections, find the best connection available, and make that connection quickly. Please
note that connections to the AT&T mobile network and AT&T hotspots require that Mercury
be inserted into the laptop and that the device has an active SIM and a valid rate plan.
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AT&T Communication Manager

GSM Mobile Network Interface
The GSM interface allows you to control your connection to mobile
networks worldwide.
Wi-Fi Network Interface
The Wi-Fi interface allows you to control your connections with Wi-Fi networks,
including home, office, and public hotspot networks.
3G Indicator
This indicator appears when the AT&T 3G network is available. AT&T 3G networks
are in almost all major metro areas and provide the highest data transfer rates.
When 3G networks are not available, the Mercury will automatically default to
EDGE (also known as 2G) networks.
Signal Strength Indicator
This indicator shows the strength of the wireless signal that you are receiving.
Carrier Indicator
This indicator shows which wireless network your device is associated with. For
example, if you are connected to AT&T’s mobile network, the wireless carrier
indicator will read “AT&T”.
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Using AT&T Communication Manager

Text Messages Button
Click this button to read and write text messages using Communication Manager.
Messages will be sent and received using your LaptopConnect wireless number.
Please note that additional charges may apply for text messaging services.
VPN Connection Button
If you have configured Communication Manager to launch your Virtual Private
Network (VPN), you may use this button to launch your VPN client. VPN
connections are configured in the VPN tab of the Settings window.
Connection Status Indicator
When this indicator reads “Ready”, simply click the orange “Connect” button to
connect to a wireless network. When this indicator reads “Connected”, you have
an active session with a wireless network. This indicator can also display error
messages if there is a problem with your connection.
Connect / Disconnect Button
To connect to the network shown in the Carrier Indicator, click the orange
Connect button. When this button reads “Disconnect”, you have an active
session with a wireless network and may click the button to disconnect from
the network.
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If your laptop has an internal Wi-Fi modem or Wi-Fi capability, AT&T Communication
Manager can be used to manage your connection to any home, business or AT&T hotspot.
Please note that connection to AT&T hotspots requires a qualified AT&T DataConnect
service plan. See www.att.com/laptopconnect for eligibility details.
To Use AT&T Wi-Fi Service:
1. Insert your Mercury and launch ACM.
ACM will automatically identify available Wi-Fi networks.
Click “Connect” when prompted to connect to an AT&T hotspot. ACM will take a
moment to establish your connection.
After ACM confirms a connection is established, launch your browser, email
application or other Internet application.
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Using AT&T Communication Manager for Wi-Fi

1. Launch ACM (you do not need to insert your Mercury).
ACM will automatically identify available Wi-Fi networks.
To see the list of available networks, click on the “xx Wi-Fi networks available”
(below the Connect button).
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Select the network you prefer and click “Connect”.
If the network is secure or encrypted, you may be prompted to enter additional
information for access.
After ACM confirms a connection is established, launch your browser, email
application, or other Internet application.
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To Connect to Other Wi-Fi Networks:

Solid
Solid
Solid
Blinking
Blinking
LED Color How To Interpret
Unable to detect service
3G network detected
2G network detected
Connected to 3G network
Connected to 2G network
LED - Power LED - Data
How To Interpret
Solid
Blinking
Solid
Solid
Blinking
Not powered
Firmware is being updated.
Do not remove modem.
Initializing
Powered on
Modem error
LED Color How To Interpret
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Getting to Know Your Device

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To help protect your Mercury, please keep the cap on the USB connector when not in
use. A short carry strap has been included to keep everything together. It’s a good idea to
thread the carry strap through the cap and modem, as shown in the illustrations.
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Attaching the Carry Strap

How do I find my wireless number?
If you have ACM open, go to the Help menu and select My Wireless Number. You can also
find your wireless number on your sales receipt and monthly statements.
What do I do if ACM says “No SIM”?
Remove the Mercury from the computer and insert your AT&T SIM card. See page 6 for
details. If you do not have a SIM card, contact AT&T.
How do I check for firmware updates?
In ACM, go to the Tools menu and select Settings. Select the Update Settings tab and click
the Firmware Update button. You can also use this tab to set ACM to periodically prompt
you to download and install updates or to automatically download and install them.
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FAQ

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Sierra Wireless is a trademark of Sierra Wireless, Inc. Microsoft and Windows are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/
or other countries. All other brand or product names are or may be trademarks of, and are
used to identify products or services of, their respective owners. © 2008 AT&T Intellectual
Property. All rights reserved. AT&T, AT&T logo and other marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

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On the Web
Interactive web tutorials are available at att.com/WirelessTutorials. Select Manufacturer:
Sierra Wireless and Model: Mercury from the drop down menus.
Detailed support information including device specifications, troubleshooting, user
forums and knowledge base articles are available at att.com/DeviceSupport.
From a Phone
Call AT&T Customer Care at 800-331-0500 for assistance with your device or service.
Please enter the 10-digit wireless phone number associated with your AT&T
USBConnect Mercury when prompted. This will ensure you get routed to a specialized
Care team.
The wireless phone number associated with your Mercury can be found:
· On your sales receipt; or
· On your monthly statement; or
· In ACM under the Help menu, select My Wireless Number.
Note: You must have the Mercury inserted into your laptop to find your
wireless number.
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Find More Information