AT&T SPIRIT 1224 Controller User manual

AT&T
SPIRIT®
Communications System
User Manual

Table of Contents
How to Use this Manual
2
Key to Symbols
4
Ringing Patterns
5
Groups (2448 System)
5
Indicator Light Patterns
5
Parts of the Telephones
6
Line, Auto-Dial, and Programmable Buttons (308/616 System)
8
Line and Multi-Purpose Buttons (2448 System)
10
Answer Calls
12
Place Calls (308/616 System)
14
Place Calls (2448 System)
16
Conference
18
Hold
20
Transfer
21
Message 22
Change to Touch Tone
23
Do Not Disturb
24
Line Reserve
24
Privacy Release and Bridging
25
Switchhook Flash
25
Night Service 26
Auto Callback (2448 System) 26
Intercom Call Forward (2448 System)
27
Mute
27

Paging (308/616 System)
28
Programmable Buttons (308/616 System)
28
Paging (2448 System)
30
Programming Multi-Purpose Buttons (2448 System)
30
Personal SpeedCall (308/616 System)
32
Personal SpeedCall (2448 System)
34
Customized Features 36
Volume Control
37
Using with a PBX/Centrex System
38
Caring for Your Telephone
38
Dial Codes
39
Index (308/616 System) 40
Index (2448 System)
41
NOTICE: While reasonable efforts were made to ensure that the information
in this document was complete and accurate at the time of printing, AT&T
assumes no responsibility for any errors. Changes or corrections to the
information contained in this document may be incorporated into future
re-issues.
SPIRIT is a registered trademark of AT&T
1

2
How to Use this Manual
Your telephone is part of an easy-to-use communications system that combines built-in
features that may be customized to better meet the needs
how to use all of the features. “
Which System Does Your Company Have?
of your company. This manual
features with
will explain
There are two
SPIRIT
®
Communications Systems
–Models 308/616 and 2448. Sometimes the
systems work differently, so you need to find out which system your company has.
To determine which system your company has,
● Press INTERCOM. ● Lift receiver. ● Dial 8.
If your system is a 308/616 you will hear a siren-like tone of
If your system is a 2448 you will hear an intercom dial tone.
alternating pitches.
Examples of Color-Coded Instructions
■ Instructions for Both Systems
● Lift receiver (or press SPEAKER).
■ Instructions for 308/616 System Only
● Press INTERCOM. ● Lift receiver (or press SPEAKER)
● Dial 61. Make announcement.

■ Instructions for 2448 System Only
● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 7.
Parts of the Telephone
Drawings of the telephones with the parts labeled and explained appear on pages 6 and 7.
Two different telephones may be used with
SPIRIT Communications Systems. Both telephones have
a dial, feature buttons, a speakerphone, and either 6 or 24 additional buttons that have different uses,
depending on the system you have.
Patterns
Descriptions of the ringing patterns and indicator light patterns are on page 5. These patterns are
easy to learn, but you may want to refer to the descriptions while you are getting used to your
telephone.
System and Personal SpeedCAll Numbers
Two kinds of memories are available for your use, System and Personal SpeedCall. Up to 70 telephone
numbers can be stored in the System
SpeedCall memory, which is available to all the people using
the system. The person in your company who maintains your system can give you a directory of the
System SpeedCall numbers. You may also store Personal SpeedCall numbers in the memory for your
telephone. Instructions are on pages 32-35.
3

4
Key to Symbols
Lift receiver (or press SPEAKER)
Press line button
Don’t lift receiver (and do not press SPEAKER) Press auto-dial or programmable button
(308/616 system)
Dial outside or intercom extension number/code
Press multi-purpose button (2448 system)
(type of multi-purpose button displayed on
the symbol)
Dial feature dial code
Press feature button
Hang up receiver (or press SPEAKER if using
Use one or another procedure, depending on
the kind of telephone or type of call.
speakerphone)

Ringing Patterns
Two short rings—call from outside system
One long ring—call from another intercom extension
One short, one long ring—transferred call
Three short rings—transfer return or line reserve callback
(or auto callback on a 2448 system)
One low-volume ring pattern—call when your telephone
is busy (or calls are forwarded on a 2448 system)
Groups (2448 System)
Telephones in 2448 systems are assigned to
groups according to their intercom extension
numbers.
Intercom Extension Numbers
Group Number
10-17
18-25
26-33
34-41
42-49
50-57
61
62
63
64
65
66
Indicator Light Patterns
I USE (The telephone line you are
currently using)
Very Long On, Short Off, repeat
THEY USE (The telephone line
someone else
IS currently using)
Steady On
RINGING (A telephone line that is
ringing normally)
Long On, Long Off, repeat
CALLBACK SIGNAL (The system is
calling you for a line reserve callback
Short On, Short Off, repeat
or transfer return)
I HOLD (A telephone line that you
One Short Flash, Very Long Off, repeat
have placed on HOLD)
THEY HOLD (A telephone line that
someone else has placed on HOLD)
Two Short Flashes, Very Long Off, repeat
5
Start
1 Second

6
Labeling Buttons
To remove old labels:
● Insert end of paper clip
into notch of clear cover
● Slide cover sideways
● Lift cover and label
To add new labels:
● Fill out label
● Replace label and cover
(rough side up)
Labeling Intercom Extension
Number:
● Locate plastic hook under
receiver
● Push down on hook and
slide up
● Lift off clear plastic window
● Locate ICM label
● Write intercom extension
number on label
● Place label and plastic
window on hook
● Slide hook back into
telephone
Parts of the Telephones
24-Button Telephone
LINE. AUTO-DIAL. PROGRAMMABLE
BUTTONS and INDICATOR LIGHTS
(308/616 System)
Buttons 1-6 are line buttons for incoming
telephone lines. 24-button sets have 16
auto-dial buttons for making outside and
intercom calls and two buttons that may be
programmed at the telephones for manual
signaling or paging. See page 8.
BUTTONS 1-6
LINE AND MULTI-PURPOSE BUTTONS
and INDICATOR LIGHTS (2448 System)
Line buttons, for incoming telephone lines.
are assigned by the person who custom-
izes your system and will be labeled as
incoming Iines. Multi-purpose buttons may
be programmed by you to be Personal
SpeedCall buttons, intercom extension
buttons, or special use buttons for paging,
manual signaling or entering account
codes. See page 10.

6-Button Telephone
MESSAGE WAITING INDICATOR
Shows that you have a message waiting.
See page 22.
HANDS-FREE ANSWER INDICATOR
LIGHT
Shows whether the Hands-Free Answer
on Intercom feature is on or off. Turned.
on and off using the MUTE/HFAl button.
See page 12.
VOLUME CONTROL
Adjusts the volume of the ringer. speaker.
and receiver. See page 37.
MUTE/HFAl BUTTON and
INDICATOR LIGHT
Used to turn off the sound to the other
person. Also used to turn on and off the
Hands-Free Answer on Intercom feature.
See pages 12 and 27.
SPEAKER BUTTON and
INDICATOR LIGHT
Used to turn the speakerphone on and off.
MEMORY BUTTON
Used to store and dial SpeedCall
numbers. See pages 32-35.
INTERCOM BUTTONS and INDICATOR
LIGHTS
Used for placing and receiving intercom
calls. Also used for personal program-
ming, feature codes. and accessing lines
without buttons, depending on the system.
RECALL/DROP BUTTON
Used to disconnect intercom calls without
hanging up or used for switchhook flash.
Also used to drop a party from a
conference. See pages 25 and 19.
HOLD/PAUSE BUTTON
Used with the HOLD feature. See page 20.
Also used to insert a pause into a number
stored in memory See pages 33 and 35.
TRANSFER BUTTON
Used to transfer a call to another
intercom extension See page 21.
CONFERENCE BUTTON
Used to add lines of intercom extensions
to a call. See page 18.
DIAL
Used to dial outside calls, intercom calls.
and feature dial codes.
7

Line/Auto-Dial /Programmable Buttons
8
Line, Auto-Dial, and Programmable Buttons (308/616 System)
A 6-button telephone in a 308/616 system has six line buttons. If your system has fewer than six
incoming lines, some of the buttons will not be used. A 24-button telephone has six line buttons,
16 auto-dial buttons, and two programmable buttons.
4: line 04
5: line 05
6: line 06
1: line 01
2: line 02 3: line 03
6-button telephone (308/616 system)
25: auto-dial 26: programmable 27: programmable
22: auto-dial 23: auto-dial 24: auto-dial
19: auto-dial 20: auto-dial 21: auto-dial
16: auto-dial 17: auto-dial 18: auto-dial
13: auto-dial 14: auto-dial 15: auto-dial
10: auto-dial 11: auto-dial 12: auto-dial
4: line 04
5: line 05 6: line 06
1: line 01
2: line 02 3: line 03
24-button telephone (308/616 system)

9
Line Button Used for placing and receiving outside calls. Incoming lines are the lines coming into your
system from outside, either local telephone company lines or lines from a PBX system.
Lines are numbered according to how they are connected to the system. All the lines in the 308/616
system appear in sequence on line buttons on all telephones in the system, from the bottom left.
Auto-Dial Button These buttons are pre-set to call the intercom extension numbers shown on the
buttons in the diagram on page 8. The lights next to these buttons also provide information about
telephone activity. The numbers are also pre-printed on the labels provided for those buttons.
Auto-dial buttons may also be programmed by you for one-touch dialing of a Personal SpeedCall
number. Buttons numbered 10 to 25 on a 24-button telephone in a 308/616 system are auto-dial
buttons and correspond to the Personal SpeedCall numbers 10-25. See page 32.
Programmable Button Buttons numbered 26 and 27 on a 24-button telephone may be programmed
to manually signal, page all intercom extensions, or page through a loudspeaker. See page 28.
Line/Auto-Dial /Programmable Buttons

10
Line/ Multi-Purpose Buttons
Line and Multi-Purpose Buttons (2448 System)
Line buttons are assigned to your telephone by the person in your company who maintains your
system. Buttons that are not line buttons are multi-purpose buttons that you may program to use
in other convenient ways.
button 4
button 5 button 6
button 1
button 2 button 3
button 22 button 23 button 24
button 19
button 20 button 21
button 16 button 17 button 18
button 13 button 14 button 15
button 10 button 11
button 12
button 7 button 8
button 9
button 4 button 5
button 6
button 1 button 2
button 3
6-button telephone (2448 system) 24-button telephone (2448 system)
Line Button Used for placing and receiving outside calls. The person who
maintains your system assigns lines to your telephone.
Incoming lines are the lines coming into your system from outside, either local telephone company
lines or lines from a PBX system. The lines are numbered according to how they are connected
to the system. The person who maintains your system should have labeled the line buttons on your
telephone. Different SPIRIT telephones in your system may have different lines represented by
line buttons. Be careful to check the line labels carefully when using other SPIRIT telephones in
your system.

Multi-Purpose Buttons
11
Buttons that are not line buttons may be used as multi-purpose buttons.
Each multi-purpose button may be programmed as ONE of the following:
Intercom Extension Button This allows one-touch dialing to another SPIRIT
telephone. See page 31.
Group Page Button This allows one-touch paging to one of the groups of telephones
in the system. The lights next to these buttons also provide information about
telephone activity. See page 31.
Account Code Entry Button This allows you to enter an account code into the call
records. See page 31.
Manual Signal Button This allows tone signaling to another SPIRIT telephone
when used with an INTERCOM EXTENSION BUTTON. See page 31.
Personal SpeedCall Button This allows one-touch dialing of a Personal SpeedCall
number. See page 34.
A multi-purpose button that is not programmed will not do anything. The
programming of these buttons is flexible and may be changed by giving the button
a new use. If you have difficulty programming a button, ask the person who
maintains your system to check the customization of your telephone.
Line/Multi-Purpose Buttons

Answer Calls
12
Answer Calls
■ Answer an Outside Call, an Intercom Call, or a Page to
Intercom Extensions
● Lift receiver (or press SPEAKER).
■ Answer a Specific Line
● Press line button. ● Lift receiver (or press SPEAKER).
■
Answer an Intercom Call When HFAI (Hands-Free Answer on Intercom) Light is On
Call will be answered automatically via the speakerphone. You will hear a brief warning tone to
indicate that you are being called and that a two-way intercom connection has been made. The
speakerphone will be turned off automatically when the caller hangs up or you may press SPEAKER
to end the call.
If you lift the receiver during the call, place the call on hold, or set up a conference call, the intercom
call will then be like a normally placed intercom call and your telephone will not be turned off
automatically when the caller hangs up.
Turn the HFAI feature ON and OFF by pressing the MUTE/HFAI button when the phone is not in use.
■ Answer a Call When Your Telephone is Busy
● Press HOLD/PAUSE. ● Press flashing line or INTERCOM button.

■ Pickup a Call Ringing on Another Telephone (308/616 System)
● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 8. ● Dial intercom extension
number or press auto-dial button. (If your telephone is customized so that it cannot answer calls
on that line, you will hear a busy signal.)
■ Pickup a Call Ringing on Another Telephone (2448 System)
● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 8. ● Dial intercom
number or press intercom extension button.
(If your telephone is customized so that it
calls on that line, you will hear a busy signal).
extension
cannot answer
■ Pickup a Call Ringing in Your Group (2448 System)
● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 7.
13
Answer Calls

Place Calls
14
Place Calls (308/616 System)
■ Using the Dial
● Lift receiver (or press SPEAKER). ● Dial number (If you must dial an extra digit in order to make
an outside call, dial that digit first. See page 38.)
■ Using a Specific Line
● Press line button. ● Lift receiver (or press SPEAKER). ● Dial number.
■ Using Personal SpeedCall (See page 32 for instructions for storing Personal SpeedCall numbers)
24-button telephone: ● Press auto-dial button for stored Personal SpeedCall number.
6-button telephone: ● Press MEMORY. (Speakerphone turns on. If you want to use the
lift before pressing MEMORY).
● Dial two-digit code (10-25).
receiver,

■
Using System SpeedCall
● Press MEMORY. (Speakerphone turns on. If you want to use the receiver, lift before pressing
MEMORY). ● Dial two-digit code (30-99).
■
Last Number Redial (manually dialed digits only)
● Press MEMORY. (Speakerphone turns on. If you want to use the receiver, lift before pressing
MEMORY).
● Dial 0 (zero).
■Intercom Call
● Press INTERCOM. 24-button telephone: ● Press auto-dial button. (Speakerphone turns on.
If you want to use the receiver, lift before pressing auto-dial button.)
6-button telephone: ● Lift receiver (or press SPEAKER). ● Dial intercom extension number.
Intercom extension 10 may be reached by dialing 0 (zero).
15
Place Calls

16
Place Calls
Place Calls (2448 System)
■ Using the Dial
● Lift reciever (or press SPEAKER). ● Dial number. (If you must dial an extra digit in order to make
an outside call, dial that digit first. See page 38.)
■
Using a Specific Line Assigned to a Line Button
● Press line button. ● Lift receiver (or press SPEAKER). ● Dial number.
■
Using a Specific Line not Assigned to a Line Button
■
Press INTERCOM.
Dial number.
Some
● Lift receiver (or press SPEAKER). ● Dial 8. ● Dial line number (01 to 24)
lines may be customized as not accessible from your telephone.
■

■ Using SpeedCall (See page 34 for instructions for storing Personal SpeedCall numbers)
If the number is programmed on a Personal SpeedCall button, ● Press SpeedCall button.
If the
SpeedCall number is not programmed on a Personal SpeedCall button, ● Press MEMORY.
(Speakerphone turns on. If you want to use the receiver, lift before pressing MEMORY).
● Dial two-digit code (Personal 10 to 21; System 30 to 99).
■ Last Number Redial (manually dialed digits only)
● Press MEMORY. (Speakerphone turns on. If you want to use the receiver, lift before pressing
MEMORY).
● Dial 0 (zero).
■ Intercom Call
If the intercom extension number is programmed on a button,
● Press intercom extension button.
(Speaker will turn on. If you want to use the receiver, press INTERCOM and lift the receiver
before pressing the intercom extension button.)
If the number is not programmed on a button, ● Press INTERCOM. ● Lift receiver (or press
SPEAKER). ● Dial intercom extension number. Intercom extension 10 may also be reached by dialing
0 (zero).
17
Place Calls

Conference
18
Conference
A total of four parties may be in the conference. For more details about special conferencing
situations, see the person in your company who maintains your system.
Add Another intercom Extension to a Call (308/616 System)
■
● Press HOLD/PAUSE. ● Press INTERCOM. ● Dial intercom extension number or press auto-dial
button.
● Press CONFERENCE. ● Press button of call on hold.
■ Add Another Intercom Extension to a Call (2448 System)
● Press HOLD/PAUSE. ● Press INTERCOM. ● Dial intercom extension number or press intercom
extension button.
● Press CONFERENCE. ● Press button of call on hold.
■ Add Another Line to a Call
● Press HOLD/PAUSE.
● Press CONFERENCE.
● Press line button. ● Dial number of
● Press button of call on hold.
person to be added to the call.