Atronic Harmony Upright User manual

www.atronic.com
Atronic Harmony™
Operating Manual
for C-Level Software
Version C1.1 and C1.2.0
Rev. 1.2
February 2006

2
February 2006
Harmony™ Operating Manual
Atronic Harmony™
Operating Manual
for C-Level Software (Version C1.1 and C1.2.0)
Rev. 1.2
Rel. February 2006
© 2006 Atronic. All rights reserved.
RELEASE INFO

3
February 2006
Harmony™ Operating Manual
CONTENT
Introduction .............................................................................
Machine Components ...............................................................
Game Play
Money In ......................................................................................
Game Screen .............................................................................
Button Panel / Select Bet ...........................................................
Special Buttons, Autoplay, Coninuous Play ..................................
Button Panel Layouts .................................................................
Game Play, Double Up Feature (Gamble) .....................................
Change Denomination, Info Screen ..............................................
Cash Out, Residual Credits Payout ............................................
Machine Handling
Handpay .....................................................................................
Celebration Limit .......................................................................
Remote Key In ............................................................................
Open / Close the Main Door .......................................................
Switch Machine On / Off .............................................................
Hopper Empty / Hopper Refill ......................................................
Hopper Removal and Replacement ..............................................
Cashbox Exchange .....................................................................
Voucher Paper Refill ...................................................................
Read Hardmeters ......................................................................
Touch Screen Calibration ............................................................
Service Game ............................................................................
Out of Service Screen ................................................................
Troubleshooting
Clearing Status- and Error Messages .......................................
Clearing Hopper Jam .................................................................
Clearing Bill Jam ........................................................................
Clearing Coin In Jam ...................................................................
Service Menu
Overview ....................................................................................
Flowchart ...................................................................................
Diagnostics Folder ......................................................................
Audit Menu
Overview, Flowchart ...................................................................
History Folder (Softmeters) .......................................................
Machine Conversion Guide Lines
Game Conversion .......................................................................
Paytable Conversion ...................................................................
Technical Procedures
Exchanging Top Glass and Button Panel ......................................
4
7
10
11
12
13
14
15
16
17
19
21
22
23
23
24
25
26
26
27
27
28
29
31
32
33
34
36
37
38
40
41
44
45
46

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Harmony™ Operating Manual
INTRODUCTION
INTRODUCTION
This manual aims to provide qualified technical service
staff with detailed information, how to operate and
maintain an Atronic Harmony ™ video slot machine.
Harmony ™ machines are based on Atronic's
Hi(!)bility ™ technology platform. Information relates
to Hi(!)bility ™ software release:
Release C-Level 1.1 RUS
using Base version HBS-STD-10.0.1.39*
Release C-Level 1.2.0
using Base version HBS-STD-10.0.2.41*
NOTE!
The information in this manual includes the most up-to-date
information available just prior to print. All part numbers and
descriptions have been carefully reviewed and checked for
accuracy. All drawings and diagrams contain the latest (newest)
revision released by Atronic. If earlier revisions of diagrams or
drawings are required, please contact your Atronic Technical Ser-
vices representative.
NOTE!
Information in this document is subject to change without notice
and does not represent a commitment on the part of Atronic. No
part of this manual may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose other than the
purchaser’s personal use without written consent of Atronic.
© Copyright Atronic, 2006. All rights reserved.
Atronic International
Borsigstr. 26
32312 Luebbecke, Germany
([phone] FAX [phone]
Atronic Americas
16537 N. 92nd Street
Scottsdale, Arizona 85260
([phone] FAX [phone]
*later versions may apply too

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Harmony™ Operating Manual
ADDITIONAL MANUALS
Following topics are covered by additional manuals:
• Installation and Commissioning
(incl. safety instructions, technical data, etc.)
-> See manual "Installation".
• Setup and Configuration
-> See manual "Software / Basic Setup".
• Linked Progressive Jackpot Configuration
-> See manual "Progressive Jackpots" within fol-
der "Applications" on Atronic Service Manual CD.
• OEM Peripherals
(Coin- and bill acceptors, hopper, printer, etc.)
-> See folder "Peripherals" on Atronic Service Ma-
nual CD.
• Spare Parts
-> See "Parts Catalogue".
Note:
All mentioned manuals can be found on a CD-ROM
titled "Atronic Service Manual 2006"
If this manual did not came with this CD-ROM, please
ask Atronic Technical Service for a free copy of the
latest revision.
INTRODUCTION
Atronic Service Manual CD 2006
V. 1.0

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Harmony™ Operating Manual
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Harmony™ Operating Manual
MACHINE COMPONENTS 1
MACHINE COMPONENTS
Toplight
Arch
Online System
Module (optional)
Voucher Printer
(optional)
Coin Entry
Coin Decal
Functional
Button Panel
Main Door Lock
Jackpot Key Switch
Audit Key Switch
Hopper Drawer Lock
Bill Entry / Bill Decal
Hopper Drawer
Name Plate
Coin Bowl
Arm Rest
Button Panel
Loudspeakers
Player Tracking
System (optional)
Monitor
Top Glass
Mechanical Meters
Front Buttons
Feature Box

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February 2006
Harmony™ Operating Manual
MACHINE COMPONENTS
Logicbox
Logicbox Door
Logicbox Lock
Reset Button
Service Button
Maindoor Switch
Coin Unit
Optic Boards
Coin Acceptor
Bill Acceptor
- Head
- Stacker
- Cashbox
Hopper Drawer Switch
Monitor
Button Board
Mechanical
Meters (Cover)
Power Supply
Power Switch
Bill Door Switch
Hopper
Mains Cable Mains Filter
Subwoofer Cabinet
Multimediaboard
Cover
MACHINE COMPONENTS 2

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Harmony™ Operating Manual
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February 2006
Harmony™ Operating Manual
MONEY IN
Depending on hardware configuration, the machine
accepts coins/token and bills. Additionally the machine
is prepared for Ticketing (optional) and Wagering
Account Transfers (optional), and supports Remote
Key In function.
Coin In
Atronic Harmony™ machines accept one specific type
of coin or token, which was determined by customer
specification. Coin in mechanics, coin acceptor and
hopper are customized to this specific coin size and
weight to provide highest performance, reliability and
security.
Bill In
Atronic Harmony™ machines utilize JCM™ WBA/UBA-
type bill acceptors to provide highest acceptance rates
and best reliability. The decal below the bill in, will
specify accepted currency and bill values. Acceptance
of each bill type can be enabled/disabled seperately.
Voucher In (optional)
Optionally the machine supports voucher redemption
and issue (ticket in / ticket out) using enhanced or
system validation. Connection to a fibre optic network
requires an optional Atronic fibre optic kit.
Cashless / Smart Card (optional)
The wagering account transfer (WAT) function allows
cashless transfers from/to a casino managed wagering
account by means of an external cashless wagering
system. Card handling is managed by an (optional)
player interface.
Support of WAT functionality is application- and
software-dependent.
Note:
In order to allow voucher
redemption, an optional ticket
in dongle (obtainable from
Atronic) has to be installed.
GAMEPLAY
Note:
Customized machines may use
a different hardware setup
other than described.
Note:
In order to allow cashless
transfers using player cards,
an optional player interface /
card terminal has to be
installed.

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February 2006
Harmony™ Operating Manual
GAME SCREEN
The game screen displays all player relevant
information during game play and additional
information in case of an unexpected machine state.
Toggle Feature Credit Meter
It is possible to change the credit meter display from
credit values to money values. Simply touch the credit
meter area to change the display.
Paid Meter In-machine Display Credit Meter
(only applicable, if configured for Prog. Jackpot)
Machine State Window
Active Paylines
Player Message Window
Denomination and
Tokenisation Window
Info
Screen
Bet SettingsMachine State
Window
GAMEPLAY

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Harmony™ Operating Manual
BUTTON PANEL / SELECT BET
Depending on remaining credits, possible bets are
indicated by lit and flashing buttons.
1.Select the number of lines to play.
Selectable PLAY X LINES buttons are lit.
2. Select the bet per line. Selectable BET X CREDITS
PER LINE buttons are flashing.
The game starts immediately with the selected bet.
TOTAL BET = LINES x BET PER LINE
If a certain combination of LINES and BET PER LINE
is not lit, there are not enough credits to play this
bet. Insert money or play another bet.
GAMEPLAY
Note:
Figures are for example only. Other bet/line
configurations may use different bet/line steps.
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21

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Harmony™ Operating Manual
GAMEPLAY
SPECIAL BUTTONS
Max Bet
This button immediately starts a game with the
highest bet setting. If there are enough credits on
the credit meter to play max. bet, the MAX BET button
is lit.
MAX BET = Max. LINES x Max. BET PER LINE
Repeat The Bet
Pressing one of these buttons starts a game with
the previous bet settings.
Autoplay
Pressing the AUTOPLAY button starts gaming (with
the current bet) in autoplay mode. Games will start
automatically until any other button is pressed or player
interaction is necessary. In case of a win smaller than
5 times the bet, a shortened win presentations (<1s)
is displayed. For wins higher than 5 times the bet,
the full win presentation is displayed.
Gamble
Activates the double up feature (see page 15).
See Pays
Activates the info screen (see page 16)
Continuous Play
This feature allows to initiate a continuous play by
holding one button pressed that starts a game.
Continuous play games are faster than standard (sin-
gle triggered) games. In case of a win smaller than 5
times the bet, a shortened win presentations (<1s)
is displayed. For wins higher than 5 times the bet,
the full win presentation is displayed.
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21

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Harmony™ Operating Manual
BUTTON PANEL LAYOUTS
Standard Button Panel Layout
This layout is used for games that do not feature
Bet
Step Functionality or Win Two Ways .
Bet Step Functionality for High Bet Paytables
Configurations using a high bet paytable provide
additional bet/line settings. These high bet settings
(>10 credits per line) are selectable by pressing the
BET XX - XX CREDITS PER LINE button. A bet step
screen is displayed allowing to step through the
settings. Press the SPIN button to start the game.
Win One Way / Win Two Ways
When playing
win one way a winning combination must
start at the left most reel. When playing win two
ways a winning combination can start either on the
left most or on the right most reel (except 5 of a
kind). Selecting win two ways doubles the wager.
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
G
A
M
B
L
E
21
CREDITS
PER LINE
BET
15-50 SPIN
SPIN
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
REPEAT
THE
BET
REPEAT THE BET
21
WIN
TWO
WAYS
WIN
ONE
WAY
AUTO
PLAY SEE
PAYS
PLAY
LINE
1
PLAY
LINES
5
PLAY
LINES
9
PLAY
LINES
15
PLAY
LINES
210
CREDIT
PER LINE
BET 1
CREDITS
PER LINE
BET 2
CREDITS
PER LINE
BET 3
CREDITS
PER LINE
BET 5
CREDITS
PER LINE
BET 10
MAX BET
CREDITS
G
A
M
B
L
E
REPEAT
THE
BET
REPEAT THE BET
21
Note:
Selectable pay direction is only
available with particular game
titels. Please refer to the game
description that came with the
game.
Bet step screen
GAMEPLAY

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Harmony™ Operating Manual
GAME PLAY
When a valid bet has been selected, the reels spin
for some seconds before they stop.
No winning combinations on any active pay line:
• Game routine is over.
• If credits remain on the credit meter, another bet
can be placed.
• If no credits remain on the credit meter, credits
must be added to select a new bet.
Winning combinations on active pay line(s):
• Win presentation is displayed. It toggles between
wins on each active payline, showing winning com-
bination and win amount.
• All winning combinations on active pay line(s) are
totalized and displayed on the win meter.
• GAMBLE button is lit and the double up feature is
offered (if enabled).
• The game ends after double up (if enabled) has
been played or a new game is started.
- Total win below jackpot limit is booked to paid
meter and credit meter.
- A win exceeding an adjusted limit results in an
immediate payout or in a handpay.
• Paid meter is reset when a new game is started.
Double Up Feature (Gamble)
After a win, the double up feature can be activated by
pressing the GAMBLE button. This feature gives the
option to wager the won credits of the recent game
in a double or nothing bet. Players can place their
bet on
red or black . If the color of the drawn card
matches, the win is doubled. If not, the bet is lost.
Leave double up by activating the TAKE WIN button.
Double up is only available, if it has been enabled during
Initial Setup and in "Service Menu / Settings / Game /
Double Up". Double up configuration is not available
with credits on credit meter! The number of allowed
double up bets can be set to NONE, 1x, 5x or MAX
(which is limited by the machines top award).
Note:
Double up feature is not
available in all jurisdictions.
GAMEPLAY

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Harmony™ Operating Manual
CHANGE DENOMINATION
If more than one PLAYER DENOMINATION has been
set during Initial Setup, these (up to 5) player
selectable denominations are available for gameplay.
1. Touch the CHANGE DENOM on-screen button in
the lower left or touch the denomination window
in the lower right corner of the game screen.
2. A denomination selection window is displayed,
showing all available denomination presets. The cur-
rent denomination is highlighted.
Active money for gameplay is displayed in the lo-
wer right corner.
3. Touch a denomination to select for game play.
4. The reel picture of the latest game that has been
played with this denomination is restored and dis-
played.
5. The new denomination setting (for example 25c) is
displayed in the denomination window in the lower
right corner of the game screen.
INFO SCREEN (Paytable on Screen)
All player relevant information can be displayed by
activating the SEE PAYS button (on button panel or
on-screen).
The displayed info screen provides information about:
• General game rules
• Paytable (in credits)
• Payout handling
• Winning combinations
• Bonus features
• Scattered wins
• Autoplay and Continuous Play
The info screen can be activated also with no credits
on the credit meter.
Return to game by touching the RETURN TO GAME
on-screen button or by pressing the SEE PAYS button.
GAMEPLAY

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Harmony™ Operating Manual
CASH OUT
Press the CASH OUT button located on the functional
button panel to collect credits.
Hopper Payout
Cashable credits are paid directly from the hopper. If
the number of coins to be cashed out is exceeding
the HOPPER PAYOUT LIMIT, a handpay is initiated.
Voucher Payout (optional)
If the machine is configured for ticketing, the payout
is carried out with vouchers only, or by a combination
of vouchers and coins. The way the payout is splitted
into vouchers and coins can be adjusted via "Service
Menu / Settings / Hardware / Printer / Barcode Payout".
See manual "Ticket in - Ticket out" for details.
Cashless / Smart Card (optional)
The wagering account transfer (WAT) function allows
cashless transfers to a casino managed wagering
account by means of an external cashless wagering
system. Card handling is managed by an (optional)
player interface. Support of WAT functionality is
application- and software-dependent.
Residual Credits Payout
Residual credits are credits that remain on the credit
meter after a payout, because the remaining credit
value is less than one coin's credit value. RESIDUAL
CREDITS PAYOUT must be configured during Initial
Setup. Available options are:
• HANDPAY / LOCKED
If residual credits remain after a cashout, pres-
sing CASH OUT button again, results in a hand-
pay.
• HANDPAY / PLAYABLE
Similar to HANDPAY / LOCKED, but an initiated
handpay can be cancelled by placing a new bet.
• NO HANDPAY
Residual credits have to be played off. No handpay.
Note:
In order to allow cashless
transfers using player cards,
an optional player interface /
card terminal has to be
installed.
GAMEPLAY
Note:
If a voucher printer is
configured to pay out residual
credits, these settings only
apply in case of a voucher
printer malfunction.
Example of a handpay message
with HANDPAY / PLAYABLE set.
Cashout
Button
Functional
Button Panel

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February 2006
Harmony™ Operating Manual
HANDPAY
A handpay by an attendant is necessary, if the machine
can not or must not fulfill the cashout. The handpay
amount is displayed on screen and the machine is
locked until the handpay is reset (see next page).
Cashout Handpay (Cancelled Credits)
Handpay was initiated by a cashout request that can
not be cashed out by hopper or another payout device.
• Hopper is empty and HOPPER EMPTY PROCEDU-
RE is set to handpay mode.
->The remaining amount is handpay.
• Hopper is jammed and HOPPER JAM PROCEDURE
is set to handpay mode.
->The remaining amount is handpay.
• Payout is exceeding HOPPER PAYOUT LIMIT.
->As adjusted with setting HOPPER PAYOUT
LIMIT PROCEDURE.
• Payout of residual credits
(with RESIDUAL CREDIT PAYOUT set to handpay
locked or handpay playable ).
->Residual credits amount is handpay.
Jackpot Handpay
Handpay is initiated automatically when a win is
exceeding an adjusted limit. A jackpot celebration
screen and a handpay message is displayed.
• WIN LIMIT or CELEBRATION LIMIT is exceeded.
The total win of a single game is exceeding the
WIN LIMIT or the adjusted CELEBRATION LIMIT.
-> Win amount is handpay.
• CREDIT LIMIT is exceeded, but the payout would
exceed the HOPPER PAYOUT LIMIT.
-> Win amount is handpay.
• Machine's top award was hit.
-> Top award is not automatically a handpay. Only
if the CELEBRATION LIMIT is exceeded. Top awards
of smaller denomination are added to the credit
meter, if they do not exceed a limit.
MACHINE HANDLING
Note:
Jackpot handpays are metered
to statistics "Jackpot w/wo
Prog. and Bonus".
Note:
Adjust hopper settings in
"Service Menu / Settings /
Hardware / Hopper / .
Note:
Cashout handpays are metered
to statistics "Hand Paid w/wo
JP".

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Harmony™ Operating Manual
HANDPAY (continued)
Machine behaviour
Machine behaviour if a handpay has been initiated:
• Handpay amount is displayed on screen.
• Toplight is flashing (as adjusted).
• Handpay message is sent to the online system.
(if applicable).
• Machine prevents all means of inserting credits.
• Machine prevents all means of cashing out credits.
• Machine is locked until handpay is reset by an at-
tendant.
Handpay Reset Procedure
1. Determine the handpay amount and write it down.
The handpay amount is displayed by an on-screen
pop-up window or in the player message window
in the lower part of the game screen.
Note:
The displayed totalized handpay amount may con-
sist of an progressive amount and additional wins.
2. Carry out the handpay according to the casino in-
house rules.
3. Turn jackpot key 90° clockwise and release, to clear
the handpay message.
4. The paid amount is displayed on the paid meter.
Progressive amounts which contribute to the hand-
pay amount are not booked to the paid meter.
5. With voucher printer only:
If JACKPOT RECEIPT has been enabled, a handpay
receipt (with barcode offset) is printed. The jack-
pot receipt is intended for accounting only and is
not cashable or playable.
MACHINE HANDLING
Jackpot Key
Switch