AU E10K Installation guide

Notes on
Cell Phone Use
Getting Ready
Making and
Answering Calls
Character Input
Pair Function
Mail
Camera
EZweb
Phone Book
Contents
Illustrations and
Screenshots
in This Manual
EZ News Flash
EZ Navi
In Case of
Loss of Your E10K
Troubleshooting
Index
E10K
Basic Manual

Introduction
Thank you for purchasing the E10K. Before using your E10K, be sure to read the E10K Basic Manual (this PDF manual) to
ensure correct usage. After you have finished reading this manual, store this PDF manual and the printed manuals in safe
places so you can retrieve them whenever you need them.
Manuals for the E10K
There are three manuals for the E10K: The Basic Manual, printed Basic Manual (Japanese) and full Instruction Manual
(Japanese).
●For learning the basics:
Read the E10K Basic Manual (this manual).
●For learning details on using each function:
The full Instruction Manual (Japanese) gives detailed instructions on using each function and can be downloaded from
the au homepage: http://www.au.kddi.com/torisetsu/index.html
The keyword searchable au Online Manual is also available on the au homepage:
http://www.au.kddi.com/manual/index.html
To access from EZweb (free of packet communication charge):•
R⇒Top Menu/Search ⇒
auお客さまサポート (au Customer Support) ⇒ オンラインマニュアル (Online Manual)
Scan this QR code to access the au Online Manual. ▶

1
Illustrations and Screenshots in This Manual
Illustrations and Screenshots in This Manual
Note on Illustrations■
The illustrations in this manual may look different from the actual cell phone in shape, color and typeface. The key
illustrations are also simplified as shown below.
Key Illustration Key Illustration
①&⑤cjs
②L⑥%
③N⑦R
④
123
456
789
*0#
⑧C
⑨F
⑩(
Note on Screenshots■
The screenshots in this manual are simplified and may look different from the actual cell phone screens.
⑧
⑨
⑦
⑥
⑤
③
④
②
①⑩

2
Notes on Cell Phone Use
Notes on Cell Phone Use
Cell Phone Etiquette
The cell phone always emits weak radio waves when power
is on.
Use the cell phone in an enjoyable and safe manner without
forgetting to be considerate of others around you.
Use of cell phones is not allowed in some places.●
Do not use the cell phone while you are driving. Doing•
so is both dangerous and prohibited by law.
Using a cell phone in an aircraft is prohibited by law.•
Be sure to turn the cell phone power off.
Radio waves from cell phones may interfere with●
medical electrical equipment.
Some people close to you in crowded places such•
as packed trains may be using a cardiac pacemaker.
Turn the cell phone off in such places.
Abide by the rules of hospitals and other medical•
institutions where it is forbidden to use or carry cell phones.
Be considerate of where you use the cell phone and●
how loudly you talk.
Do not make calls in theaters, museums, libraries, and•
other similar places. Turn power off or turn on manner
mode not to disturb others around you by ring tones.
Do not use the cell phone on a street where you might•
interrupt the flow of pedestrians.
Move to areas where you will not inconvenience others•
on trains or in hotel lobbies.
Refrain from talking in a loud voice.•
Obtain the permission of other people before you take•
their photos with the cell phone's camera.
Do not record information with the cell phone's camera•
in bookstores and other locations where taking photos
is not permitted.
Do Not Use the Cell Phone While Driving!
Turn off your cell phone or put it in Drive Mode while
driving.
Do not use the cell phone while driving a car/motorcycle
or riding a bicycle. It may result in a traffic accident. Using
a cell phone while driving is prohibited by law. Using a
cell phone while riding a bicycle may also be punishable
by law.
Prohibited!
Looking at a cell phone display•
Talking on a cell phone while holding it•
Drive Mode
In Drive Mode, a Japanese message meaning "I'm
driving now, so I can't answer your call." is played
when a call is received, and asks the caller to leave a
message on the answer memo.
When the standby screen is displayed, press )(,
Use➡Djto select Drive Mode and then press Dc(OK).

3
Notes on Cell Phone Use
Disaster Message Board Service
When a large scale disaster occurs, you can register
your safety information from EZweb. The registered
information can be referred from anywhere in Japan from
EZweb or Internet.
When a large scale disaster occurs,•
from an au phone, you can register your
safety information (i.e. your condition
and comments) to the 災害用伝言板
(Disaster Message Board) created on
the EZweb.
After registration of your safety•
information, e-mail is sent to your family
or acquaintances you have previously
designated to notify that your safety
information has been uploaded to
the 災害用伝言板 (Disaster Message
Board).
You can inquire for safety information•
of a person by entering his/her phone
number from EZweb or Internet.*
* To inquire from other carriers' cell
phone, a PHS or PC, access
"http://dengon.ezweb.ne.jp/".
Access
R⇒Top Menu/Search ⇒
災害用伝言板
(Disaster Message Board)
http://dengon.ezweb.ne.jp/
Registered information is stored until the service set•
up for the disaster ends.
The maximum available number of registrations is 10•
per phone number. When the number of registrations
exceeds 10, the oldest one is overwritten.
The demonstration of this service can be referred to•
anytime by pressing $R⇒Top Menu/Search ⇒
auお客さまサポート (au Customer Support) ⇒
災害用伝言板（デモ版） (Disaster Message Board
(Demo Version)).
To view the Disaster Message Board in English, select• English from the top menu of the Disaster Message
Board.
Registering
safety
information
Inquiring
for safety
information

4
Contents
Contents
Introduction
Illustrations and Screenshots in This Manual 1
Notes on Cell Phone Use 2
Cell Phone Etiquette …………………………………… 2
Do Not Use the Cell Phone While Driving!…………… 2
Disaster Message Board Service …………………… 3
Contents 4
Getting Ready 6
Checking the Contents of the Box …………………… 6
Names of Parts ………………………………………… 7
Charging the Battery Pack …………………………… 8
Learning the Basics …………………………………… 9
Turning On Power ……………………………………… 10
Switching the Display Language to English ………… 10
Initial Setup of E-mail and EZweb …………………… 11
Checking Your Phone Number and E-mail Address … 11
Display Indicators ……………………………………… 12
Using Main Menu ……………………………………… 13
Changing Your E-mail Address………………………… 13
Security Code and Passwords ………………………… 14
Making and Answering Calls 16
Making a Call …………………………………………… 16
Making an International Call…………………………… 16
Answering a Call………………………………………… 17
Returning a Call (Outgoing History/Incoming History) …17
One-ring Calls…………………………………………… 17
Adjusting the Earpiece Volume during a Call………… 18
Turning On Manner Mode……………………………… 18
Changing the Incoming Ring Tone …………………… 18
Adjusting the Incoming Ring Tone Volume…………… 19
Turning On the Answer Memo ………………………… 19
Character Input 21
Character Entry Modes ………………………………… 21
Entering Alphanumeric Characters …………………… 21
Entering E-mail Addresses …………………………… 22
Entering Pictograms …………………………………… 23
Phone Book 24
Saving a Phone Book Entry …………………………… 24
Dialing from the Phone Book ………………………… 24
Editing Phone Book Entries …………………………… 24
Saving a Phone Number from the Incoming
or Outgoing History …………………………………… 25
Pair Function 26
Registering a Pair Partner……………………………… 26
Making a Call to a Pair Partner ……………………… 26
Sending Mail to a Pair Partner ………………………… 26

5
Contents
Mail 27
Using E-mail …………………………………………… 27
Creating and Sending E-mail Messages …………… 27
Reading Received E-mail Messages ………………… 28
Reading an E-mail Message
with an Attached Photo or Movie ……………………… 28
Replying to Received E-mail Messages ……………… 28
Rejecting Spam ………………………………………… 29
Using C-mail …………………………………………… 29
Creating and Sending C-mail Messages …………… 29
Reading Received C-mail Messages ………………… 30
Camera 31
Photo Taking Tips ……………………………………… 31
About Photo Modes …………………………………… 31
Taking a Photo ………………………………………… 31
Viewing Photos ………………………………………… 32
EZweb 33
Accessing Sites ………………………………………… 34
Bookmarking Frequently Accessed Pages…………… 35
Viewing Bookmarked Pages…………………………… 35
Checking Charges ……………………………………… 36
EZ News Flash 37
Basic Operations ……………………………………… 37
Setting EZ News Flash ………………………………… 37
EZ Navi 39
Passenger Seat Navi for People
in the Passenger Seat to Check the Route ………… 39
Security Navi to Check Where Your Kids Are………… 39
EZ Navi Walk for When You Go Out ………………… 40
Evacuate Navi to Guide You Home or to Nearby
Evacuation Areas during Disasters …………………… 41
In Case of Loss of Your E10K 42
Setting Conditions for Activating the Remote Ctrl Lock …42
Remotely Activating the Remote Ctrl Lock
on Your E10K …………………………………………… 43
Activating the Remote Ctrl Lock by the
Security Lock Service ………………………………… 43
Troubleshooting 44
Index 46

6
Getting Ready
Getting Ready
Checking the Contents of the Box
The box contains the cell phone and accessories.
Cell phone• • Battery pack Basic Manual (Japanese)•
Safety Precautions (Japanese)•
Global Passport mobile rental service Owner's Guide•
(Japanese)
au International Call Guide (Japanese)•
Corporate Applications Guide (Japanese)•
Warranty (Japanese)•
An AC adapter and microSD memory card are not included. Purchase a specified AC adapter (sold separately) and a•
commercially available microSD memory card.

7
Getting Ready
Names of Parts
From the Front■
Microphone
Power/End key
Mail key
Address book key
Appli key
Air vent
EZ key
Answer/Pair key Clear/Memo key
Number keys
Front jog key
Display
Optical Sensor
Center key
Earpiece
Built-in antenna*
* Do not hold the built-in antenna portion
when talking on the phone, using EZweb,
receiving the GPS information.
From the Back■
Strap mount
Camera lens
Speaker
Infrared port
Air vent
Incoming (charging)
indicator
Charging terminals
Battery pack/cover
Lock switch
au IC Card*
* Do not remove this card
unnecessarily as your phone
number is recorded on it.
microSD
memory card
slot
From the Sides■
Manner key
External connection cover
External connection jack

8
Getting Ready
Charging the Battery Pack
The battery pack is not fully charged at the time of purchase.
Be sure to charge the battery pack before using the cell
phone for the first time.
An AC adapter is not included. Purchase a specified AC•
adapter (sold separately).
Connect a specied AC adapter to the cell➡
phone with the battery pack attached.
Open the cover of the external connection jack. Check•
the shape of the connector of the AC adapter, and
plug it straight into the external connection jack.
Unfold the power plug of the AC adapter and➡
plug it into a 100V AC power outlet.
Conrm that the charge indicator lights.➡
Charging: The charge indicator lights.•
Charging finished: The charge indicator goes out.•
100V AC
power outlet
AC adapter
Charge indicator
3
1
2
Be sure to close the cover of the external connection•
jack when charging is finished.
Do not pull or twist the cover of the external•
connection jack forcibly.

9
Getting Ready
Learning the Basics
■Key Assignments
Side Key Assignments
■
If you lose track of where you are or if you make a mistake, press• MCto return to the previous screen. Press MF
and return to the standby screen.
: Display Incoming History.
: Display EZ Service menu.
: Turn power on/off.
End call/communication.
Cancel operation.
: Display Outgoing History.
: Display EZapps menu.
l
: Display PetaMemo icon.
d
: Display the ticker field/info pane.
Activate Camera.
u
: Use Phone Book.
&
: Display Main menu.
c
: Display E-mail/C-mail menu.
L
: Make/answer calls.
Use the Pair function.
N
: Set/cancel Answer memo.
Delete characters.
Cancel operation.
C
r
%
R
F
Input phone numbers and characters.
0 9*#
: Set/cancel manner mode.
(

10
Getting Ready
Hiding/Redisplaying the■
Message Menu
When the message menu is displayed on
the standby screen, you can temporarily
hide it by pressing Fand then display
the Main menu by pressing c.
To redisplay the hidden message menu,
press Fwhen the standby screen is
displayed.
Turning On Power
Hold down Ffor at least one second.
You cannot receive or make calls if• (out of range
indicator) is displayed.
Turning Off Power■
When the standby screen is displayed, hold down Ffor
at least two seconds.
Message menu Switching the Display Language
to English
You can switch the display language for function names
and other items to English.
When the standby screen is displayed, press c.
Use➡ato select
機能設定 (Set Functions) and
then press c(選択 [Select]).
Use➡jto select
画面表示 (Screen Setup) and
then press c(選択 [Select]).
Use➡jto select Set Language and then press
c(選択 [Select]).
Use➡jto select English and then press
c(OK).
Use➡jto select Alphabet and then press
c(OK).

11
Getting Ready
Initial Setup of E-mail and EZweb
To use e-mail and EZweb, you need to apply for an EZweb
subscription. If you did not apply for an EZweb subscription
at the time of purchase, contact an au shop or the
Customer Service Center.
Also, before use, you need to configure initial settings. Your
e-mail address is assigned automatically in the initial setup.
When the standby screen is displayed, press %.
Press➡c(OK).
After a short while, your e-mail address is displayed.
Press➡c(OK).
The initial settings are complete.
You can also configure initial settings by pressing• $L
or $R.
Checking Your Phone Number
and E-mail Address
When the standby screen is displayed, press c
and then 0/&(Prole).

12
Getting Ready
Display Indicators
Display indicators inform you of mail arrival, current settings, etc.
■Display
Indicator Description
①Battery level
②Signal strength
③During a call
④Connecting to EZweb
EZapps activated
⑤A microSD memory card (commercially available) inserted
⑥Missed calls
⑦New or unread e-mail/C-mail
⑧Receiving EZ News Flash information
⑨Current date and time
⑩Manner mode set
⑪Auto Lock activated
⑫Answer memo set
⑬Ticker field
⑭Info pane
⑭
⑬
①
⑩
②③④⑤⑥
⑫
⑦⑧ ⑨
⑪

13
Getting Ready
Using Main Menu
You can access various functions from the Main menu.
Each Menu pattern has a different set of items.
Normal Mode
(Standard, Metal)
Simple Mode
(Standard)
(Screen for Standard)
Infrared Comm. Infrared Comm.
Camera Camera
microSD Business EZ
Business EZ Alarm
Data Folder View Data
Tools Tools
Calculator Calculator
Set Functions Set Functions
Clock/Calendar Clock/Calendar
Changing Your E-mail Address
You can change the account
name of your e-mail address.
When the standby screen is displayed, press L.
Use➡jto select E-Mail Setup and then press
c(Select).
Use➡jto select Change Adr / Other and then
press c(Select).
The cell phone connects to the server.
Use➡jto select Eメールアドレスの変更 (Change
E-mail Address) and then press c(Select).
Use➡jto select the entry box, press c(Edit),
enter your security code, and then press c(OK).
Your security code is the four-digit number you wrote•
on your subscription form.
If the security code is incorrectly entered three times•
consecutively during a single day, the e-mail address
change operation will be disabled until the next day.
Use➡jto select 送信 (Send) and then press
c(Select).
△△△@ezweb.ne.jp
Account name Domain name
E-mail address

14
Getting Ready
Use➡jto select 承諾する (Accept) and then
press c(Select).
Use➡jto select the entry box, press c(Edit),
enter an e-mail address using single-byte
alphanumeric characters, and then press
c(OK).
For details on entering e-mail addresses, see page 22.•
Use➡jto select 送信 (Send) and then press
c(Select).
Use➡jto select OK, press c(Select) and then
c(OK).
Check that the e-mail address has been updated•
before pressing c(OK).
Your e-mail address cannot be changed if the new•
address you enter in the above procedure is already
being used. In this case, enter a different e-mail
address.
Security Code and Passwords
You can use a security code and other passwords
described below.
Take care not to forget your security code and passwords,
because they are required for performing various
operations and using subscription services.
■Security Code
Usage
Example
①Using the Answering Service (Voice
Mail) and Call Transfer remotely from a
fixed-line phone
②Making inquiries, applications, and
changes while using Customer Service
Center voice guidance, au web pages,
and EZweb
③Changing the settings of Spam Filter or
Change Adr / Other under E-mail Setup
Initial Setting The four-digit number you wrote on your
subscription form
■Lock No.
Usage
Example
Changing various settings of the cell
phone
Initial Setting 1234

15
Getting Ready
■EZ Password
Usage
Example
Subscribing or canceling subscriptions to
EZweb fee-based contents
Initial Setting The four-digit number you wrote on your
subscription form
■Premium EZ Password
Usage
Example
①Subscribing or canceling subscriptions
to EZweb fee-based contents paid
by
まとめて au 支払い (au Collective
Payment Service)
②Purchasing products from EZweb sites
using
まとめて au 支払い (au Collective
Payment Service)
Initial Setting The four-digit number you wrote on your
subscription form

16
Making and Answering Calls
Making and Answering Calls
Making a Call
When the standby screen is displayed, use 0
to 9to enter a phone number.
When calling to a fixed-line phone, you also need to enter•
the area code.
Press➡N.
To end the call, press• F.
After you enter a phone number, you can add 184 or•
186 to the phone number as follows:
Press➡Dc(Call).
Use➡Djto select Call 184 or Call 186 and then press
Dc(Call).
184: When you do not want to inform the other party of
your phone number.
186: When you want to inform the other party of your
phone number.
Making an International Call
au International Call Service■
Available without any additional application
Example: To call 212-123-△△△△ in the USA
Enter the International access code, a country
code, area code and phone number, and then
press N.
International call charges are billed together with•
monthly local call charges.
For more information on au International Call Service,•
dial either of the following numbers:
From au cell phones (toll-free):
157 (area code not required)
From fixed-line phones (toll-free):
0077-7-111
(Open 9:00 to 20:00 everyday)
001010
or010
↑
KDDIInternational
accesscode
↑
Country
code
(USA)
↑
Areacode
↑
Phonenumber
212 123
-
XXXX1

17
Making and Answering Calls
Answering a Call
To answer a call, press N.
To end the call, press• F.
Display When a Call is Received■
The phone number of the caller appears.
If the caller's phone number and name are in the phone
book, the name is also displayed.
When the phone number of the caller is not displayed, one
of the following indicators may appear.
Indicator Meaning
ID Unsent The caller did not send a Caller ID.
Payphone The call is from a pay phone.
Not Support The call is from a phone that does not
support Caller ID.
Missed Call Notication■
If you did not answer a call, and MissedCall are displayed
to let you know that you missed a call.
To check the caller's phone number, use jto select
MissedCall and then press c(Check). You can then return
the call (see the procedure on the right).
Returning a Call (Outgoing History/
Incoming History)
Example: Returning a call to a phone number in the
incoming history
When the standby screen is displayed, press l.
Press• rwhile the standby screen is displayed to
display the Outgoing History screen.
Use➡jto select the phone number you want
to call and then press c(Detail).
Press• rto display the Outgoing History screen.
Press➡N.
The cell phone can store up to 50 phone numbers in•
each of the incoming and outgoing history.
One-ring Calls
What is a One-ring Call?■
A one-ring call is a call from an unknown caller that only
rings once, causing it to be stored in the incoming history.
One-ring calls are often used to get you to return the call,
which will connect you to a dating service or some other
service that charges you at high rates.
One-ring Indicator■
indicator on the Incoming History screen indicates you
have received a one-ring call (a call rang for three seconds
or shorter). Be careful when you return a call to an unknown
caller.

18
Making and Answering Calls
Adjusting the Earpiece Volume
during a Call
During a call, use j.
u• : Increases the volume.
d• : Decreases the volume.
Turning On Manner Mode
When the standby screen is displayed, hold down
(for at least one second.
This turns on manner mode, and displays , and on the
standby screen. This also turns on Answer memo, which is
indicated by on the standby screen.
Turning Off Manner Mode■
When the standby screen is displayed, hold down (for
at least one second.
Turning off manner mode causes , and to disappear
from the standby screen. Answer memo is also turned off,
which is indicated by disappearing from the standby
screen.
Even in manner mode, the cell phone still emits a•
sound when autofocusing, a shutter sound when you
take a photo.
Changing the Incoming Ring Tone
When the standby screen is displayed, press c.
Use➡ato select Set Functions and then press
c(Select).
Use➡jto select Tone/Vib/Lamp and then press
c(Select).
Use➡jto select Incoming Setup and then press
c(Select).
Use➡jto select Incoming Call and then press
c(Select).
Use➡jto select Melody and then press
c(Select).
Use➡jto select Fixed RingTone and then press
c(Select).
Use➡jto select Preset Data and then press
c(Select).
Use➡jto select the ring tone and then press
c(OK).
The incoming ring tone is set.
If you press• %(Play), the tone plays.