AudioCodes MediaPack 504 Assembly instructions

MediaPack 504-508 (MP-5xx ) Hardware Instal lation Ma nual
Hardware Installation Manual
AudioCodes MediaPack™5xx Analog Voice Gateway Series
MediaPack 504 (MP-504)
MediaPack 508 (MP-508)

Contents
MP-504/8
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Table of Contents
MediaPack 504-508 (MP-5xx) Hardware Installation Manual..............................................1
Notice...............................................................................................................................iii
WEEE EU Directive...........................................................................................................................iii
Customer Support............................................................................................................................iii
Stay in the Loop with AudioCodes...................................................................................................iii
Abbreviations and Terminology ......................................................................................................iii
General Notes and Warnings...........................................................................................................iii
Safety Precautions...........................................................................................................................iv
Related Documentation...................................................................................................................iv
Documentation Feedback................................................................................................................iv
1Introduction................................................................................................................5
2Unpacking the Device..................................................................................................6
3Physical Description ....................................................................................................7
3.1 Physical Dimensions and Operating Environment .................................................................7
3.2 Front Panel Description..........................................................................................................7
3.3 Rear Panel Description...........................................................................................................8
4Mounting the Device...................................................................................................9
4.1 Desktop mounting..................................................................................................................9
4.2 19-Inch Rack Mounting ..........................................................................................................9
4.3 Wall Mounting......................................................................................................................12
5Cabling the Device.....................................................................................................14
5.1 Cabling WAN Interface .........................................................................................................14
5.2 Cabling FXS Analog Interfaces ..............................................................................................15
5.3 Connecting to Power............................................................................................................17

Notices
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Notice
Notice
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility for
errors or omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: February-14-2023
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes
products and for contact information, please visit our website at
https://www.audiocodes.com/services-support/maintenance-and-support.
Stay in the Loop with AudioCodes
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used.
Throughout this manual, unless otherwise specified, the term device refers to the MediaPack 504 /
508 (MP-504/MP-508) analog voice gateway.
General Notes and Warnings
Warning: The device must be installed only indoors.
Open-source software may have been added and/or amended. For further information,
contact your AudioCodes sales representative.

Notices
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Safety Precautions
◼It's recommended that Ethernet and phone (FXS) cabling be routed only indoors and not exit
the building.
◼Do not open or dismantle the device.
◼Do not expose the device to water or moisture.
◼Make sure the device is installed in a well-ventilated location to avoid overheating of internal
components and subsequent damage.
◼Do not place any object on top of the device and make sure that sufficient clearance from the
top and sides are maintained to ensure proper airflow to avoid over heating of internal
components.
◼Operate the device in an ambient temperature (Tma) that does not exceed 40°C (104°F).
◼Use only the supplied AC/DC power adapter for connection to the power source.
Warning: In case of a malfunction, do not attempt to fix the power adapter and do not use
any other type of power adapter.
Related Documentation
Document Name
MediaPack 5xx Voice Gateway Basic Configuration
MediaPack 504-508 (MP-5xx) Voice Gateway Quick Guide
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments
(suggestions or errors) regarding this document, please fill out the Documentation Feedback form on
our website at https://online.audiocodes.com/documentation-feedback.

1. Introduction
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1Introduction
This document provides a hardware description of the device and step-by-step procedures for
mounting and cabling the device.
The device supports the following interfaces:
◼WAN interface - single Gigabit Ethernet copper (10/100/1000Base-T)
◼LAN interface - single Gigabit Ethernet (1000Base-T) LAN port (RJ-45)
◼Telephony interfaces:
•MP-504 model: One slot of four FXS port interfaces
•MP-508 model: Two slots, each providing four FXS port interfaces (i.e., total eight
interfaces)
◼Serial console port (RJ-45) for device management

2. Unpacking the Device
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2Unpacking the Device
Follow the procedure below for unpacking the carton in which the device was shipped.
To unpack the device:
1. Open the carton and carefully remove packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
•Four anti-slide bumpers for desktop installation
•AC/DC power adapter

3. Physical Description
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3Physical Description
This section provides a physical description of the device.
3.1 Physical Dimensions and Operating Environment
The device's physical dimensions and operating environment are listed in the table below:
Table 1: Physical Dimensions and Operating Environment
Specification
Value
Dimensions (H x W x D)
51 x 296 x 165 mm (2 x 11.65 x 6.5 in.)
Weight
670 g (1.5 lbs.)
Operating Environment
◼Operational: 5 to 40°C (41 to 104°F)
◼Storage: -25 to 85°C (-13 to 185°F)
◼Relative Humidity: 10 to 90% non-condensing
3.2 Front Panel Description
The front panel provides LEDs for indicating the status of various functionalities. The LEDs are shown
in the figure below and described in the subsequent tables.
Figure 1: Front Panel
1
Power
LED indicating power status:
Green On
Power received by device.
Off
No power.
2
Status
LED indicating operating status:
Green On
Device is operational.
Green Flashing
Initial rebooting stage or software upgrade in process.
Red On
Boot failure.
3
WAN GE
LED indicating Gigabit Ethernet WAN link status:
Green On
WAN GE link established.
Green Flashing
Data received or transmitted.
Off
No WAN GE link or power not received by the device.
1
2
3

3. Physical Description
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3.3 Rear Panel Description
The device's rear panel is shown in the figure below and described in the subsequent table.
Figure 2: Rear Panel
1
POWER
DC power plug entry for external AC/DC power adapter.
2
//
Reset pinhole button for resetting the device or restoring it to factory defaults. To restore to
factory defaults: with a paper clip or any other similar pointed object, press and hold down the
button for at least 12 seconds (but no more than 25 seconds). Please note that the device will
lose all its configuration!
3
S0 / WAN
WAN interface port Giga Ethernet (10/100/1000Base-T)
Green On
Ethernet link established.
Green Flashing
Data is received or transmitted.
Off
No Ethernet link.
4
S2 / FXS
S3 / FXS
S2: FXS ports 1-4
S3: FXS ports 5-8 (applicable only to MP-508)
1
2
3
4

4. Mounting the Device
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4Mounting the Device
You can mount the device using one of the following methods:
◼Desktop mounting
◼19-inch Rack mounting
◼Wall mounting
4.1 Desktop mounting
Place the device on a desktop using the four anti-slide bumpers (supplied), which you need to stick
on the grooves located on the underside of the device. The bumpers avoid involuntary movement
of the unit on the desktop as well as enable better air flow for cooling the device.
4.2 19-Inch Rack Mounting
You can mount the device in a standard 19-inch rack, using AudioCodes 1U 19-inch rack mount shelf
(not supplied).
The AudioCodes 1U 19-inch rack mount shelf is not supplied with your product and can be
ordered separately from an AudioCodes sales distributor.
Warning:
◼Elevated Operating Ambient: If installed in a closed or multi-unit rack assembly,
consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tmax) of 40°C (104°F).
◼Reduced Air Flow: Installation should be such that the amount of air flow required for
safe operation on the equipment is not compromised. Do not stack equipment one on
top of the other and keep the ventilation openings free from cables or any objects to
allow free air circulation. The device must be mounted correctly on the rack mount
shelf to avoid air blockage to the three vents located on the bottom of the device.
Mounting the device on a shelf other than AudioCodes' rack mount shelf may cause
the device to overheat, resulting in permanent damage to it.
◼Only one device can be mounted per rack mount shelf.
◼The minimum vertical rack space for mounting the device in a 19-inch rack must be
2Us (3.5 in. or 88.9 mm). See figure below.
Figure 3: Minimum Vertical Space for 19-inch Rack Mounting

4. Mounting the Device
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To mount the device in a 19-inch rack:
1. Position the rack mount shelf (ordered separately from AudioCodes) in the 19-inch rack,
aligning the holes of the shelf's side brackets with the holes of the rack's front posts, as shown
in the figure below.
Figure 4: Positioning Shelf in Rack
Make sure that you attach the shelf's side brackets (left and right) at the same height level
in the rack so that the shelf is in a horizontal position.
2. Attach the shelf to the rack posts using four standard 19-inch rack bolts (not supplied).
3. Place the device on the shelf so that the device's front panel faces the front of the rack and
the device's four anti-slide rubber legs (located on the bottom of the device) fit into the four
square openings on the shelf, as shown in the figure below (viewed from underneath):

4. Mounting the Device
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Figure 5: Positioning the Device's Anti-Slide Rubber Legs into Shelf's Openings
4. Make sure the device is firmly mounted on the shelf so it does not horizontally slide in any
direction:
Figure 6: Device Mounted on Shelf in 19-inch Rack

4. Mounting the Device
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4.3 Wall Mounting
You can mount the device on a wall using the keyholes on the bottom of the device.
To mount the device on a wall:
1. Drill three holes in the wall where you want to mount the device, using the distances between
the holes as shown in the figure below:
•Horizontal distance between the top two parallel holes: 89 mm (5.51 in.)
•Vertical distance between the top two parallel holes and bottom hole: 204 mm (8.03 in.)
•Horizontal distance between a top hole and the bottom hole: 44.5 (1.75 in.)
Figure 7: Dimensions for Drilled Holes
◼When choosing the area on the wall to mount the device, make sure that sufficient
space is available for attaching cables on the rear panel.
◼Make sure that you drill the holes in the same orientation as shown in the above
figure (i.e., two parallel holes on the top and the single hole on the bottom).
2. Insert wall anchors of the appropriate size into each hole.
3. Thread screws (not supplied) into each of the wall anchors. The recommended screw type is
DIN 7982 3.5x25 Phillips flat head. Make sure that the heads extend sufficiently (about 4 mm
or 0.157 in.) from the wall for the device's keyholes to hang on:

4. Mounting the Device
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Figure 8: Protruded Screw Distance from Wall Surface
4. Hold the device so that it is orientated with the bottom panel with the keyholes facing the
wall and the rear panel with the ports facing your right.
5. Mount the device on the wall by hanging the device's keyholes on the screw heads:
Figure 9: Hanging Device on Screw Heads

5. Cabling the Device
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5Cabling the Device
This chapter describes device cabling.
Figure 10: Cabling Overview
5.1 Cabling WAN Interface
The device provides a copper Gigabit Ethernet (GbE) port interface for connecting to the WAN.
Cable specification:
◼Cable: straight-through Cat 5 cable
◼Connector: RJ-45
◼Connector Pinouts:
Table 2: RJ-45 Connector Pinouts for Copper GbE WAN
Pin
Signal Name
1
Ethernet signal pair
2
3
Ethernet signal pair
6
4
Ethernet signal pair
5
7
Ethernet signal pair
8

5. Cabling the Device
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To connect the copper GbE WAN port:
1. Connect one end of a straight-through RJ-45 Ethernet cable to the Blue RJ-45 port labeled S0 /
WAN GE (located on the rear panel).
Figure 11: Cabling the WAN Copper GbE Port
2. Connect the other end of the cable to the WAN network (e.g., ADSL or Cable modem).
5.2 Cabling FXS Analog Interfaces
The procedure below describes how to cable the device's FXS interfaces. FXS is the interface replacing
Private Branch Exchange (PBX)—and connects to analog telephones, dial-up modems, and fax
machines. The FXS is designed to supply line voltage and ringing current to these telephone devices.
Warnings:
◼The device must be installed and located only indoors.
◼Connect the FXS ports only to certified phone devices; otherwise, damage to the
device may occur.
◼Keep phone (FXS) cabling routed only within the building away from any power
cabling.
◼Routing FXS wiring outside the building may damage the port due to surge
phenomena.
◼The FXS ports are considered ES2 (TNV-2); avoid contact with any exposed wiring.

5. Cabling the Device
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Cable specification:
◼Cable: Standard straight-through RJ-11 telephony cable
◼Connector: RJ-11
◼Connector Pinouts:
Figure 12: RJ-11 Connector Pinouts for FXS Interfaces
To connect an FXS interface:
1. Connect one end of an RJ-11 cable to an FXS port, located on the rear panel and labeled FXS.
Figure 13: Cabling FXS Interfaces
2. Connect the other end of the cable to the required telephone interface (e.g., fax machine,
dial-up modem, or analog POTS telephone).

5. Cabling the Device
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5.3 Connecting to Power
The device is powered by an external 12V AC/DC power adapter (supplied), connected to a standard
alternating current (AC) electrical wall outlet.
Table 3: Power Specifications
Item
Description
Power Supply
Single universal external AC power supply
Input Ratings
100-240 VAC, 50-60 Hz
Output Ratings
12V/3A
Warning: Use only the AC/DC power adapter supplied with the device.
Warning: Do not open or service the AC/DC power adapter. If it's broken, do not use it and
do not plug it into the electrical wall socket; contact AudioCodes for a Return Material
Authorization (RMA).
Notice: for PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the
equipment and shall be easily accessible
The device is shipped with the 3A AC/DC power adapter shown in the figure below. The power
adapter also supports interchangeable plugs to suit the electrical wall outlet type requirement of the
country in which the device is being installed.
Figure 14: 3A AC/DC Power Adapter
Table 4: Power Adapter with Interchangeable Plugs
Item
Description
1
Plug slot

5. Cabling the Device
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Item
Description
2
Plug lock
3
Plug release lever
4
DC power cord
5
DC power plug
To connect the device to the power supply using the 3-Amp power adapter:
1. Insert the relevant AC plug into the housing power adapter:
a. Insert the top part of the plug into the upper part of the housing slot (1).
b. Press down on the bottom part of the plug until a "click" sound is heard, indicating that
the plug is securely inserted in the housing slot. To remove the plug, push and slide down
the OPEN plug release lever (3).
Figure 15: Inserting Plug into Power Adapter
2. Insert the DC plug (5) located at the end of the power cord (4) of the power adapter into the
device's power socket located on the rear panel.

5. Cabling the Device
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Figure 16: Cabling to Power with 3A AC/DC Power Adapter
3. Plug the power adapter directly into a standard electrical wall outlet.
4. the plug at the other end of the AC power cord to a standard electrical outlet.

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Tel: [phone]
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Contact us: https://www.audiocodes.com/corporate/offices-worldwide
Website: https://www.audiocodes.com
Documentation feedback: https://online.audiocodes.com/documentation-feedback
©2023 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia,
Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS,
VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice, AudioCodes
Meeting Insights, and AudioCodes Room Experience are trademarks or registered trademarks of
AudioCodes Limited. All other products or trademarks are property of their respective owners. Product
specifications are subject to change without notice.
Document #: LTRT-10613