Autel MaxiSys Elite II Pro User manual

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Trademarks
Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and MaxiCheck®
are trademarks of Autel Intelligent Technology Corp., Ltd., registered in China, the United
States, and other countries. All other marks are trademarks or registered trademarks of their
respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or transmitted in any
form or by any means electronic, mechanical, photocopying, recording, or otherwise without
the prior written permission ofAutel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While information of
this manual has been carefully checked for accuracy, no guarantee is given for the
completeness and correctness of the contents, including but not limited to the product
specifications, functions, and illustrations.
Autel will not be liable for any direct, special, incidental, or indirect damages, or for any
economic consequential damages (including lost profits) as a result of using this product.
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully, paying extra
attention to the safety warnings and precautions.
For Services and Support:
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
[email protected]
For details, please refer to the Service Procedures in this manual.

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Safety Information
For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.
There are numerous procedures, techniques, tools, and parts for servicing vehicles, as well
as in the skill of the person doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this equipment, we cannot possibly
anticipate or provide advice or safety messages to cover every circumstance. It is the
automotive technician's responsibility to be knowledgeable of the system being tested. It is
crucial to use proper service methods and test procedures. It is essential to perform tests in
an appropriate and acceptable manner that does not endanger your safety, the safety of
others in the work area, the device being used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
device only as described in this manual. Read, understand, and follow all safety messages
and instructions in this manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment damage. All
safety messages are introduced by a signal word indicating the hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury to the operator or to bystanders.
Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate
or advise you in regards of all possible hazards. You must be certain that any condition or
service procedure encountered does not jeopardize your personal safety.

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DANGER
When an engine is operating, keep the service area WELL VENTILATED or attach a
building exhaust removal system to theengine exhaust system. Engines produce carbon
monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to
serious personal injury or loss of life.
It is not advised to use headphones at a high volume
Listening at high volumes for long periods of time may result in loss of hearing.
Safety Warnings
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc., away from all moving or hot
engine parts.
Operate the vehicle in a well-ventilated work area.
Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual
transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle unattended while
testing.
Be extra cautious when working around the ignition coil, distributor cap, ignition wires
and spark plugs. These components create hazardous voltages when the engine is
running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires nearby.
Do not connect or disconnect any test equipment while the ignition is on or the
engine is running.
Keep the test equipment dry, clean, and free from oil, water, and grease. Use a mild
detergent on a clean cloth to clean the outside of the equipment as necessary.
Do not drive the vehicle and operate the test equipment at the same time. Any
distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to all
diagnostic procedures and precautions. Failure to do so mayresult in personal injury
or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make sure the
vehicle battery is fully charged and the connection to the vehicle DLC is clean and
secure.
Do not place the test equipment on the distributor of the vehicle. Strong electro-
magnetic interference can damage the equipment.

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CONTENTS
SAFETY INFORMATION........................................................................................................II
SAFETY INSTRUCTIONS ......................................................................................................II
1 USING THIS MANUAL......................................................................................................1
1.1 CONVENTIONS.............................................................................................................1
2 GENERAL INTRODUCTION.............................................................................................3
2.1 MAXISYS TABLET.........................................................................................................3
2.2 MAXIFLASH VCI ..........................................................................................................7
2.3 ACCESSORIES KIT......................................................................................................10
3 GETTING STARTED.......................................................................................................12
3.1 POWER UP................................................................................................................12
3.2 POWER DOWN...........................................................................................................15
4 DIAGNOSTICS................................................................................................................17
4.1 ESTABLISH VEHICLE COMMUNICATION AND SELECTION..................................................17
4.2 DIAGNOSTICS SCREEN LAYOUT...................................................................................27
4.3 AUTO SCAN...............................................................................................................31
4.4 CONTROL UNIT..........................................................................................................33
4.5 ECU INFORMATION....................................................................................................34
4.6 TROUBLE CODES .......................................................................................................35
4.7 LIVE DATA.................................................................................................................36
4.8 ACTIVE TEST.............................................................................................................43
4.9 SPECIAL FUNCTIONS ..................................................................................................44
4.10 PROGRAMMING AND CODING.....................................................................................45
4.11 GENERIC OBDII OPERATIONS...................................................................................48
4.12 DIAGNOSTICS REPORT .............................................................................................52
4.13 EXIT DIAGNOSTICS...................................................................................................56
5 INTELLIGENT DIAGNOSTICS........................................................................................58
5.1 ACCESSING INTELLIGENT DIAGNOSTICS........................................................................58
5.2 INTELLIGENT DIAGNOSTICS OPERATION........................................................................63
6 SERVICE.........................................................................................................................71
6.1 OIL RESET SERVICE...................................................................................................71
6.2 ELECTRIC PARKING BRAKE (EPB) SERVICE .................................................................72
6.3 TIRE PRESSURE MONITORING SYSTEM (TPMS) SERVICE..............................................72
6.4 BATTERY MANAGEMENT SYSTEM (BMS) SERVICE ........................................................72
6.5 DIESEL PARTICLE FILTER (DPF) SERVICE ....................................................................73

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6.6 IMMOBILIZER (IMMO) SERVICE ...................................................................................74
6.7 STEERING ANGLE SENSOR (SAS) SERVICE..................................................................74
7 BATTERY TEST..............................................................................................................76
7.1 TEST PREPARATION ...................................................................................................76
7.2 IN-VEHICLE TEST .......................................................................................................77
7.3 OUT-VEHICLE TEST....................................................................................................82
8 OEM AUTHORIZATION..................................................................................................84
9 SETTINGS ......................................................................................................................86
9.1 UNIT.........................................................................................................................86
9.2 LANGUAGE................................................................................................................87
9.3 PRINTING SETTINGS...................................................................................................87
9.4 REPORT SETTINGS.....................................................................................................88
9.5 PUSH NOTIFICATIONS.................................................................................................88
9.6 AUTO UPDATE ...........................................................................................................89
9.7 VEHICLE LIST ............................................................................................................89
9.8 SYSTEM SETTINGS.....................................................................................................89
9.9 ABOUT......................................................................................................................90
10 DATA MANAGER..........................................................................................................91
10.1 VEHICLE HISTORY....................................................................................................92
10.2WORKSHOP INFORMATION ........................................................................................94
10.3 CUSTOMER .............................................................................................................94
10.4 IMAGE.....................................................................................................................95
10.5 CLOUD REPORT.......................................................................................................97
10.6 PDF FILES..............................................................................................................97
10.7 REVIEW DATA..........................................................................................................97
10.8 DATA LOGGING........................................................................................................98
10.9 UNINSTALL APPS .....................................................................................................98
11 VCI MANAGER .............................................................................................................99
11.1 VCI CONNECTION VIA BLUETOOTH ............................................................................99
11.2 BAS CONNECTION VIA BLUETOOTH .........................................................................100
11.3 VCI UPDATE .........................................................................................................100
11.4 BAS UPDATE ........................................................................................................101
12 UPDATE......................................................................................................................103
13 SUPPORT...................................................................................................................105
13.1 PRODUCT REGISTRATION .......................................................................................105

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13.2 SUPPORT SCREEN LAYOUT.....................................................................................105
13.3 MY ACCOUNT ........................................................................................................106
13.4 TRAINING ..............................................................................................................106
13.5 DATA LOGGING......................................................................................................106
13.6 FAQ DATABASE ....................................................................................................107
14 MAXIVIEWER .............................................................................................................108
15 MAXISCOPE...............................................................................................................109
16 MAXIVIDEO ................................................................................................................110
17 QUICK LINK................................................................................................................111
18 REMOTE DESKTOP...................................................................................................112
18.1 OPERATIONS .........................................................................................................112
19 USER FEEDBACK......................................................................................................114
20 AUTEL USER CENTER..............................................................................................115
21 MAINTENANCE AND SERVICE.................................................................................117
21.1 MAINTENANCE INSTRUCTIONS .................................................................................117
21.2 TROUBLESHOOTING CHECKLIST...............................................................................117
21.3 ABOUT BATTERY USAGE.........................................................................................118
21.4 SERVICE PROCEDURES ..........................................................................................119
22 COMPLIANCE INFORMATION...................................................................................122
23 WARRANTY................................................................................................................124
23.1 12-MONTH LIMITED WARRANTY ..............................................................................124

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1 Using This Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system.
1.1 Conventions
The following conventions are used:
1.1.1 Bold Text
Bold text is used to highlight selectable items such as buttons and menu options.
Example:
Tap OK.
1.1.2 Notes and Important Messages
Note
A NOTE provides helpful information such as additional explanations, tips, and
comments.
Example:
NOTE
New batteries reach full capacity after approximately 3 to 5 charging and discharging
cycles.
Important
IMPORTANT indicates a situation that if not avoided may result in damage to the tablet
or vehicle.
Example:
IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged
cables immediately.

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1.1.3 Hyperlinks
Hyperlinks or links that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue italic text indicates a selectable hyperlink and
blue underlined text indicates a website link or an email address link.
1.1.4 Illustrations
The illustrations used in this manual are samples and the actual interface may vary for
each vehicle being tested. Observe the menu titles and on-screen instructions to make
the correct option selection.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
To use the camera
1. Tap the Camera button to open the camera application.
2. Focus the image to be captured in the viewfinder.
3. Tap the camera icon on the right side of the screen. The viewfinder now shows
the captured picture and auto-saves the taken photo.
4. Swipe the screen left to view the stored photos.
5. Tap the Back or Home button to exit the camera application.

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2 General Introduction
The MaxiSys®Elite II Pro Diagnostic Platform is the next generation of smart solution for
specialized automotive diagnosis. Featuring the Qualcomm octa-core processor, a 9.7”
LED display with a super sensitive capacitive touchscreen, combined with an optimized
array of powerful applications, and the best possible coverage of OE-level diagnostics,
the MaxiSys Elite II Pro performs every job from comprehensive vehicle diagnostics and
analysis to advanced ECU programming quickly and efficiently.
There are 2 main components to the MaxiSys Elite II Pro system:
MaxiSys Tablet —the central processor and monitor
Vehicle Communication Interface (VCI) —the device for accessing vehicle data
This manual describes the construction and operation of these devices and how they
work together to deliver diagnostic solutions.
2.1 MaxiSys Tablet
2.1.1 Functional Description
Figure 2-1 MaxiSys Tablet, Front View
1. 9.7" LED Capacitive Touchscreen
2. Ambient Light Sensor —detects ambient light brightness
3. Microphone

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Figure 2-2 MaxiSys Tablet, Back View
1. Speaker
2. Collapsible Stand —extends from the back to allow hands-free viewing of the tablet
3. Rear Camera
4. Camera Flash
Figure 2-3 MaxiSys Tablet, Side Views
1. Mini SD (Secure Digital) Card Slot
2. Mini USB (Universal Serial Bus) Port
3. Headphone Jack

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Figure 2-4 MaxiSys Tablet, Top View
1. DC Power Supply Input Port
2. HDMI (High-definition Multimedia Interface) Port
3. USB Port
4. USB Port
5. Power/Lock Button —long press to turn the tablet on and off, or short press to lock
the screen
2.1.2 Power Sources
The tablet can receive power from any of the following sources:
Internal battery pack
AC/DC power supply
Vehicle power
IMPORTANT
Do not charge the battery when the temperature is below 0°C (32°F) or above 45°C
(113°F).
Internal Battery Pack
The tablet can be powered with its internal rechargeable battery, which if fully charged
can provide sufficient power for about 7.5 hours of continuous operation.
AC/DC Power Supply
The tablet can be powered from an electrical outlet using the AC/DC power adapter. The
AC/DC power supply also charges the internal battery pack.

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Vehicle Power
The tablet can be powered from the auxiliary power outlet adapter or other DC power
port on the test vehicle through a direct cable connection. The vehicle power cable
connects to the DC power supply port on the top side of the tablet.
2.1.3 Technical Specifications
Table 2-1 Tablet Specifications
Item
Description
Operating System
Android 10.0
Processor
Qualcomm octa-core processor (2.2 GHz quad-core
A73 + 1.8 GHz quad-core A53)
Memory
4 GB RAM & 128 GB on-board memory
Display
9.7” HD display with 2048 × 1536 resolution &
capacitive touchscreen
Connectivity
Wi-Fi 802.11 a/b/g/n/ac
Bluetooth V5.0 + EDR
USB 2.0
HDMI
SD Card (Support up to 64 GB)
Camera
Rear: 16.0 megapixel
Autofocus with flashlight
Sensors
Gravity accelerometer
Ambient Light Sensor (ALS)
Audio
Input / Output
Microphone
Dual speakers
3-band 3.5 mm stereo/standard headset jack
Power and Battery
3.7 V/11000 mAh Lithium-polymer battery
Charging via 12 V AC/DC power supply with a
temperature between 0 °C and 45 °C
Input Voltage
12 V (9 to 24 V)

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Item
Description
Power Consumption
6.5 W
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
-10 to 60 °C (14 to 140 °F)
Dimensions (W x H x D)
300 mm (11.81”) x 220 mm (8.66”) x 50 mm (1.97”)
Weight
1.42 kg (3.13 lbs.)
Protocols
ISO 9142-2, ISO 14230-2, ISO 15765-4, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM,
CAN ISO 11898, Highspeed, Middlespeed,
Lowspeed and Singlewire CAN, GM UART, UART
Echo Byte Protocol, Honda Diag-H Protocol, TP 2.0,
TP 1.6, SAE J1939, SAE J1708, Fault-Tolerant CAN
2.2 MaxiFlash VCI
2.2.1 Functional Description
Figure 2-5 MaxiFlash VCI Views

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1. DC Power Supply Input Port
2. Vehicle Data Connector
3. Ethernet Port
4. Vehicle LED
Flashes green when communicating with the vehicle’s system
5. Connection LED
Lights solid green when connected with the tablet via USB cable
Lights solid blue when connected with the tablet via Bluetooth (BT)
6. Power LED
Lights solid yellow automatically at power-up when VCI is self-testing
Lights solid green when powered on
Lights solid red when system failure has occurred
Flashes red when VCI is upgrading
7. USB Port
Programming Capability
The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming
interface device. Using the updated OEM software, it is capable of replacing the existing
software/firmware in the Electronic Control Units (ECU), programming new ECUs, and
fixing software-controlled drivability issues and emission issues.
IMPORTANT
DO NOT disconnect the MaxiFlash VCI while the vehicle LED is on. If the reprogramming
procedure is interrupted while the vehicle’s ECU is blank or only partially programmed,
the module may be unrecoverable.
Communication Capability
The MaxiFlash VCI supports Bluetooth and USB communication methods. It can transmit
vehicle data to the tablet with or without a cable connection. In open areas, the working
range of the transmitter through Bluetooth communication is up to 328 feet (about 100
m). If the signal is lost due to being taken out of range, communication will be restored
once the tablet is within range.

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2.2.2 Power Sources
The MaxiFlash VCI can receive power from the following sources:
Vehicle power
AC/DC power supply
Vehicle Power
The MaxiFlash VCI operates on 12/24 volt vehicle power, which receives power via the
vehicle data connection port. The device powers on whenever it is connected to an
OBDII/EOBD compliant Data Link Connector (DLC). For non-OBDII/EOBD compliant
vehicles, the device can be powered from an auxiliary power outlet adapter or other
suitable power port on the test vehicle using the auxiliary power cable.
AC/DC Power Supply
The MaxiFlash VCI can be powered from a wall socket using the AC/DC power adapter.
2.2.3 Technical Specifications
Table 2-2 MaxiFlash VCI Specifications
Item
Description
Communications
Bluetooth V5.0 + BR/EDR
USB 2.0
Ethernet
Input Voltage Range
DC 9 to 28 V
Supply Current
190 mA @12 V
110 mA @ 24 V
Operating Temp.
0 to 50 °C (32 to 122 °F)
Storage Temp.
−20 to 60 °C (−4 to 140 °F)
Dimensions (L x W x H)
149 mm (5.87") x 86 mm (3.38") x 35 mm (1.28")
Weight
0.29 kg (0.64 lb.)

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2.3 Accessories Kit
2.3.1 Main Cable V2.0
The MaxiFlash VCI can be powered through the Autel Main Cable V2.0 (the V2.0 icon
can be seen on the cable) when connected to an OBDII/EOBD compliant vehicle. The
Main Cable V2.0 connects the VCI to the vehicle's DLC, through which the VCI can
transmit vehicle data to the tablet.
Figure 2-6 Main Cable V2.0 –1.5m in Length
NOTE
The MaxiFlash VCI can be connected by the Autel Main Cable V2.0 only. DO NOT use
other Autel main cables to connect the MaxiFlash VCI.
2.3.2 OBDI Adapters (Optional)
The optional OBDI-type adapters are for non-OBDII vehicles. The adapter used depends
on the type of vehicle being tested. The adapters are sold separately. Please contact
your distributor for detail.
Benz-14
Chrysler-16
BMW-20
Nissan-14
Kia-20
Fiat-3
PSA-2
Mazda-17

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Volkswagen/Audi-
2+2
Benz-38
Mitsubishi/Hyundai
-12+16
2.3.3 Other Accessories
AC/DC Power Adapter (12 V)
Connects the tablet to the external DC power port for
power supply.
USB 2.0 Cable V2 (the V2 icon can be seen on the
cable)
Connects the tablet to the VCI.
Mini USB Cable
Connects the tablet to the computer.
Clipper Cable
Provides power to the tablet or the VCI through
connection to the vehicle battery.
Auxiliary Power Outlet Adapter
Provides power to the tablet or the VCI through
connection to the vehicle’s auxiliary power outlet, as
some non-OBDII vehicles cannot provide power via
the DLC connection.
Spare Fuse x2
A safety device for the auxiliary power outlet adapter.

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3 Getting Started
Make sure the tablet has sufficient power or is connected to the external power supply
(see Power Sources).
NOTE
The images and illustrations depicted in this manual may differ from the actual ones.
3.1 Power Up
Long press the Power/Lock button on the top-right side of the tablet to switch the unit
on. The system boots up and shows the lock screen. Slide up to unlock and enter the
MaxiSys Job Menu screen.
Figure 3-1 MaxiSys Job Menu Screen
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
NOTE
It is recommended that you lock the screen when not in use to protect information in the
system and conserve the power.
Almost all operations on the tablet are controlled through the touchscreen. The
touchscreen navigation is menu-driven, which allows you to quickly locate the test
procedure or data that you need, through a series of questions and options. Detailed
descriptions of the menu structures can be found in the chapters for each application.

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3.1.1 Application Buttons
The table below briefly describes each of the applications in the MaxiSys system.
Table 3-1 Applications
Name
Button
Description
Diagnostics
Accesses the unit's diagnostics functions. See
Diagnostics.
Service
Accesses special functions menu. See Service.
Battery Test
Accesses the Battery Test menu with in-vehicle
test and out-vehicle test functions. See Battery
Test.
OEM
Authorization
Accesses OEM authorization menu. See OEM
Authorization.
Settings
Accesses the system settings menu. See
Settings.
Data Manager
Accesses the saved repair shop, customer and
vehicle data including detailed vehicle diagnostics
and test records. See Data Manager.
VCI Manager
Accesses the VCI connection menu. See VCI
Manager.
Update
Accesses system software update menu. See
Update.
Support
Synchronizes Autel's online service database with
the MaxiSys tablet. See Support.
MaxiViewer
Provides a quick search for supported functions
and/or vehicles. See MaxiViewer.
MaxiScope
Configures the MaxiSys diagnostic device to
operate as an automotive oscilloscope when work
in combination with the MaxiScope module. See
MaxiScope.
MaxiVideo
Configures the unit to operate as a video scope
device by connecting to an imager head cable for
close vehicle inspections. See MaxiVideo.

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Name
Button
Description
Quick Link
Provides associated website bookmarks to allow
quick access to product update, service, support,
and other information. See Quick Link.
Remote
Desktop
Configures your unit to receive remote support
using the TeamViewer application. See Remote
Desktop.
User
Feedback
Allows you to submit questions related to this
product. See User Feedback.
Autel User
Center
Allows you to register an Autel account, view and
edit your personal profile, and link your device.
See Autel User Center.
3.1.2 Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are described in the
table below:
Table 3-2 Locator and Navigation Buttons
Name
Button
Description
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
Back
Returns to the previous screen.
MaxiSys Home
Returns to the MaxiSys Job Menu.
Android Home
Returns to the Android system home screen.
Recent Apps
Displays a list of applications that are currently
running. Tap an app icon to launch. Remove an
app by swiping it to the left or right.
Browser
Launches the Chrome Internet browser.
Camera
Launches the camera. Press and hold to
capture a screenshot of the current screen.
Saved files are stored in the Data Manager
application for later review. See Data Manager.