Avaya 3701 User manual

IP Office
Avaya 3701 User Guide
40DHB0002UKFL Issue 1 (23 August 2005)

ii
Table Of Contents
Important Safety Information ....................................................................................................1
Sensitive Electronic Environment ............................................................................................................... 1
Power Supply ............................................................................................................................................. 1
Safety Precautions ..................................................................................................................................... 1
Usage ......................................................................................................................................................... 1
Avaya 3701 Telephone............................................................................................................... 2
Installation .................................................................................................................................. 3
Installation Location.................................................................................................................................... 3
Commissioning your Telephone ................................................................................................................. 3
Important Battery Information .................................................................................................. 4
Charging and Discharging .......................................................................................................................... 4
Installing the Charger ................................................................................................................................. 4
Important Battery Information .................................................................................................. 5
Charging and Discharging .......................................................................................................................... 5
Charging the Batteries............................................................................................................... 6
Charging and Operating Times .................................................................................................................. 6
Charge Display ........................................................................................................................................... 6
Battery Capacity Icon ................................................................................................................................. 6
Charge Warning ......................................................................................................................................... 6
Initial Setup and Operation ....................................................................................................... 7
Telephone Registration .............................................................................................................................. 7
Keys and Displays ..................................................................................................................... 8
Display Arrangement .................................................................................................................................. 8
Icons ........................................................................................................................................................... 8
Text Line/Softkey Line ................................................................................................................................ 9
Illumination ................................................................................................................................................. 9
Softkeys and the Cancel Key .................................................................................................. 10
The Softkeys............................................................................................................................................. 10
Softkey: Arrow Keys ................................................................................................................................. 10
Softkey: OK .............................................................................................................................................. 10
Softkey: Menu........................................................................................................................................... 10
Softkey: Options ....................................................................................................................................... 10
Softkey: Esc.............................................................................................................................................. 10
Cancel Key ............................................................................................................................................... 10
Example: Menu......................................................................................................................................... 11
Example: Telephone Book ....................................................................................................................... 11
Entering a Telephone Number ................................................................................................................. 11
Calling....................................................................................................................................... 12
Telephone On / Off ................................................................................................................................... 12
Loudspeaker Volume................................................................................................................................ 12
Handsfree ................................................................................................................................................. 12
Muting....................................................................................................................................................... 12
Making a Call............................................................................................................................................ 12
Making a Call from the Last Number Redial List ...................................................................................... 13
Making a Call from the Telephone Book .................................................................................................. 13
Making a Call from the Caller List............................................................................................................. 13
Making a SOS-call.................................................................................................................................... 14
Muting Ringer ........................................................................................................................................... 14
Answering a Call....................................................................................................................................... 14
Changes During a Connection ................................................................................................................. 14
Consultation Call ...................................................................................................................................... 14

Table Of Contents
iii
Placing a call on Hold............................................................................................................................... 15
Message waiting indication for Voicemail ............................................................................. 16
The Menus: Operating Procedures......................................................................................... 17
Menu Control ............................................................................................................................................ 17
Example.................................................................................................................................................... 17
Menu Timer .............................................................................................................................................. 17
Menu: Telephone Book Settings ............................................................................................ 18
Entering Characters / Names ................................................................................................................... 18
Adding a New Entry.................................................................................................................................. 19
Editing an Entry ........................................................................................................................................ 19
Deleting an Entry ...................................................................................................................................... 19
Deleting all Entries.................................................................................................................................... 19
Quick Call ................................................................................................................................................. 19
Transferring Phone Numbers to the Telephone Book .............................................................................. 19
Menu: Redial List ..................................................................................................................... 20
Menu: Key Lock ....................................................................................................................... 21
Key Lock On / Off ..................................................................................................................................... 21
Menu: Caller List ...................................................................................................................... 22
Accepted and Missed Calls ...................................................................................................................... 22
Calling....................................................................................................................................................... 22
Menu: Ringer Settings ............................................................................................................. 23
Melody: Internal ........................................................................................................................................ 23
Melody: External....................................................................................................................................... 23
Volume ..................................................................................................................................................... 23
Menu: Volume Settings ...........................................................................................................24
Earpiece ................................................................................................................................................... 24
Hands-free................................................................................................................................................ 24
Menu: System........................................................................................................................... 25
Registration Code..................................................................................................................................... 25
Registering the Telephone to the DECT System...................................................................................... 25
Selecting the DECT System ..................................................................................................................... 25
Automatic Search System ........................................................................................................................ 25
Deleting a System .................................................................................................................................... 26
Changing a System´s Name and Phone Number .................................................................................... 26
Equipment ID............................................................................................................................................ 26
Menu: Telephone Options ....................................................................................................... 27
User Name ............................................................................................................................................... 27
Changing the Language ........................................................................................................................... 27
Emergency Call SOS Number.................................................................................................................. 27
Voice Box ................................................................................................................................................. 27
Attention tones.......................................................................................................................................... 27
Charger Answer........................................................................................................................................ 27
Silent Charging ......................................................................................................................................... 27
Display Contrast ....................................................................................................................................... 28
Menu: Security Functions ....................................................................................................... 29
Resetting the Telephone .......................................................................................................................... 29
Clear Phonebook...................................................................................................................................... 29
Changing the PIN ..................................................................................................................................... 29
Read Only................................................................................................................................................. 29
Menu: Shortcuts....................................................................................................................... 30
Ringer on / off ........................................................................................................................................... 30
Silent charging on / off.............................................................................................................................. 30

3701 draft 020805
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User name ................................................................................................................................................ 30
Registering / Deregistering ....................................................................................................................... 30
Toggles the ringer..................................................................................................................................... 30
Key Lock on.............................................................................................................................................. 30
Accessories.............................................................................................................................. 31
Care and Maintenance ............................................................................................................. 32
Menu Tree ................................................................................................................................. 33
Avaya IP Office Shortcodes .................................................................................................... 34

Page 1 Avaya 3701 User Guide
40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Important Safety Information
Sensitive Electronic Environment
Only use this product in countries where the appropriate authorities have given their authorisation.
The CE symbol on the product certifies its conformity with the technical guidelines concerning user
safety and electro-magnetic compatibility valid at the time of approval; in accordance with European
directive No. 1999/05/EC.
This product complies with IP50 - according to IEC 529 / EN 60 529.
Any radio-based equipment can potentially cause interference with other equipment and can be
interfered from other equipment. This also applies for DECT equipment. However due to the very low
transmission power level the changes for interference are very small. Research proves that operational
DECT phones normally don't influence electronic equipment however some precautions must be taken
into account for sensitive electronic equipment e.g. sensitive laboratory equipment. When DECT phones
operate in straight nearness of sensitive electronic equipment incidental influence can appear. You are
advised not to place the DECT phone on or close (less then 10 cm) to this kind of equipment, even in
standby mode.
Please also use the other documentation supplied with the various parts of your telephone system.
Power Supply
The mains voltage of the adapter should match the local mains voltage, this can be 110 V or 220 V.
Check if both voltages do match before installing the charger and adapter.
Safety Precautions
• Do not open the handset or charger, this could expose you to high voltages. Have all repairs carried
out by authorized service personel.
• Do not allow the charger and the battery contacts to come into contact with conductive objects such
as keys, paper clips, rings or bracelets.
• Do not allow the handset and charger to come into contact with water or chemicals.
• Only use the plug-in AC adapter and battery type supplied.
• Do not use AC adapters which are visibly damaged
(cracked or broken housing) and keep the ventilation slits on the plug-in AC adapters free.
• Do not use the handsets in vehicles or in hazardous locations.
• This product contains magnetic material. Be aware that small metallic objects may stick for example
to the loudspeaker. This may deteriorate the audio quality and can be harmfull.
Usage
Like all other cordless telephones, this handset uses radio signals which do not guarantee a connection
set-up under all circumstances. Generally, you should therefore not rely exclusively on cordless
telephones when making indispensable calls (e.g. medical emergencies).

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40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Avaya 3701 Telephone
This telephone is only supported on the Avaya IP DECT system. IP DECT telephone features include:
• Speakerphone
• Illuminated display (green)
• SOS (Emergency) key for speed dialing an emergency number
• Phone number lists and Voice Mail indication
• 50 phone book entries in every telephone, independent of the system phone book (no support for
IP Office system directory access)
• Mute Capability
• 10 possible ring tones
• 4-level field strength display
• Adjustable Speaker and telephone volume, 3-level
• Manual and automatic key lock (1 minute timer)
• Temporary ring tone muting
• Silent charging
• 12 menu languages
• Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese,
Spanish and Swedish. However, in the Czech and Norwegian language mode some
menu items may appear in the English language
• Illuminated 3-line graphic display (96 x 33 pixels), variable 3-level contrast
• Stand-by time: up to 200 hrs
• Talk time: up to 20 hrs
• Batteries: 3 AAA (NiMH) included with phone
• Charge time: max. 6 hours for empty batteries
• Weight: 138g incl. batteries
• Dimensions (L x B X H): 146 x 55 x 28 mm

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40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Installation
Installation Location
Place the charger on a flat, even surface. Do not install the charger, telephone and accessories in the
proximity of:
• Water, moisture or damp areas.
• Sources of heat, direct sunlight or unventilated areas.
• Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps,
computers, radios, televisions or fax and telephones.
• Areas where the telephone can be covered, its ventilation is impaired and liquid can get
inside. Areas where there is excessive dust and areas subject to vibration, shock or extreme
temperature fluctuations.
• Install / keep the telephone and accessories out of reach of small children.
Commissioning your Telephone
Your telephone is only operational after the batteries have been charged. You can then use the
telephone to make and receive calls.
Placing the batteries in the telephone
The battery compartment is on the back of the telephone. It takes the three type AAA batteries which are
supplied.
Opening the battery compartment cover: Insert a
suitable item (e.g. the top of a ballpoint pan) into the
hole at the bottom of the compartment cover(1). Push
it in and lift the cover at the same time (2).
Inserting the batteries:
Insert the batteries in the battery compartment, taking
care to observe the correct polarity. The + - poles of
the batteries must correspond to the + - markings in
the battery compartment.
Closing the battery compartment cover: Replace the
cover by placing it on the compartment at a slight
angle (1) and pressing it down until it clicks into place
(2).
Note: if the batteries are inserted incorrectly, the
telephone will not function, and may be damaged.

Avays 3701 User Guide
Avaya 3701 User Guide Page 4
IP Office 40DHB0002UKFL Issue 1 (23 August 2005)
Important Battery Information
Note: use only rechargable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is
damaged or worn out.
Heat or cold reduces the performance and life of the batteries. It is possible that a telephone with hot or
cold batteries can be temporarily out of operation even if the batteries are fully charged.
Used batteries should be disposed of in accordance with local authority regulations.
Do not throw batteries in a fire.
Charging and Discharging
The batteries can be charged and discharged hundreds of times. If the operating time (i.e. talk and
standby time) is significantly shorter than usual, then it is time to replace the batteries.
To maintain optimum operating time, the batteries should be discharged from time to time by not placing
the telephone in the charger but leaving it switched on until it switches itself off.
Extreme temperatures can influence the charging capability of the batteries.
Installing the Charger
To operate the charger a mains connection is required. Check if the mains voltage matches the adapter
mains voltage.
Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the
AC adapter into the mains socket.
Mains plug

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40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Important Battery Information
Note: use only rechargable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is
damaged or worn out.
Heat or cold reduces the performance and life of the batteries. It is possible that a telephone with hot or
cold batteries can be temporarily out of operation even if the batteries are fully charged.
Used batteries should be disposed of in accordance with local authority regulations.
Do not throw batteries in a fire.
Charging and Discharging
The batteries can be charged and discharged hundreds of times, but sooner or later they will be worn
out. If the operating time (i.e. talk and standby time) is significantly shorter than usual, then it is time to
replace the batteries.
To maintain optimum operating time, the batteries should be discharged from time to time by not placing
the telephone in the charger but leaving it switched on until it switches itself off. Only use this method to
discharge the batteries.
Extreme temperatures influence the charging capability of the batteries.

Page 6 Avaya 3701 User Guide
40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Charging the Batteries
Charge the batteries approximately 6 to 7 hours before using the telephone. This protective measure
extends the service life of the batteries.
The maximum power output is only attained after three to five charge and discharge cycles.
When replacing the batteries, ensure the correct polarity. Use only rechargable AAA NiMh battery of 800
mAh, 1.2V. The manufacturer does not accept liability for malfunctions or damage caused by using other
battery types or normal batteries.
Charging and Operating Times
Charging time: (empty batteries) to full capacity in approx. 6 to 7 hours.
Talk time: approx. 20 hours (with fully charged batteries).
Standby time: from 200 up to 300 hours (with fully charged batteries).
Charge Display
The charge status of the batteries is indicated on the display. This means:
batteries fully charged (80 – 100 %)
batteries 60 – 79 %
batteries 40 – 59 %
batteries 20 – 39 %
batteries 0 – 19 %
(frame flashes) batteries are empty: an alert tone is also given.
Battery Capacity Icon
When batteries are replaced, no icon will be displayed before a charging cycle has been completed,
except when almost empty batteries are inserted in the phone, then the icon will be shown immediately.
When the battery capacity icon is displayed, the indication is reliable.
If the charged batteries are inserted, the batteries can become hot during the first charge cycle, and if
the fully charged batteries are removed from the phone and inserted again, the batteries can become
overcharged.
Charge Warning
When the batteries’ capacity is almost exhausted, an acoustic warning is given in the form of 3 short
”beep” signals (only during a call). Upon receiving the beep approximately 5 minutes of talk time is left.

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40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Initial Setup and Operation
The telephone can be manually registered on up to 5 different DECT systems. To do so, it has to be
registered to each Avaya IP DECT system.
Telephone Registration
Register the telephone on the Avaya IP DECT system as described in Menu: System.

Page 8 Avaya 3701 User Guide
40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Keys and Displays
Display Arrangement
Icons
Ringer deactivated.
At least 2 bars: Good radio link
On: Telephone has a connection
Flashing: Telephone has an incoming call
On: Handsfree is activated
Flashing: Message in voicebox
Flashing: One or more missed calls in the caller list
Charge status of the batteries

Keys and Displays
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IP Office 40DHB0002UKFL Issue 1 (23 August 2005)
On: Keypad is locked
Text Line/Softkey Line
In the top line of the display, information is given concerning the current status of the telephone during a
call or in standby mode. When using the menus, this line displays an additional line of text containing the
name of the active menu. The text line displays important information about the current connection
status or menu lists and texts. In an idle state the top text line is replaced by the icon line. Below this icon
line the system name or your programmed name and the phone number of the telephone are displayed.
Selection lists (e.g. caller list) and the features menu are displayed as a
one-line excerpt. This line can be moved up or down via the arrow keys
to show the next menu entry or number.
The text and symbols on the softkey line refer to the keys below. The
contents of the line changes according to the operating state.
Illumination
The display is automatically illuminated when there is an incoming call or a key is pressed. The display
illumination is automatically switched off after 10 seconds if no key is pressed.

Page 10 Avaya 3701 User Guide
40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Softkeys and the Cancel Key
The Softkeys
The four large keys below the display (see picture) are called the
softkeys. The functions allocated to the keys are shown on the
bottom line of the display. The key function changes automatically
according to the telephone state.
Softkey: Arrow Keys
Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys:
- Opens the telephone book.
- When a selection list (e.g. telephone book or menu) is displayed, the arrow keys move the cursor to the
desired entry.
- When entering phone numbers or names, changes can be made by moving the position of the
cursor. The arrow keys shift the cursor to the left or right.
Enables selection from the redial list.
Earpiece / loudspeaker: Volume.
Softkey: OK
OK is used to confirm the selected function. If a function only permits you to switch between two options,
OK causes this to take place. In the display, active settings (ON) are indicated by a ”” at the end of the
line. In the case of settings that are not active (OFF), a ”-” appears at the end of the line.
Softkey: Menu
Using the Menu softkey on the left, you can access the main menu of the Avaya 3701 telephone.
Softkey: Options
Using the Options softkey on the left, you can perform actions on the selected item in the menu you are
currently in.
Softkey: Esc
The Esc softkey is used to quit the respective menu section which is displayed. The display then shows
the selection of the previous menu branch or the current idle / connection display.
Holding down the Esc softkey for a longer time ( approx. 2 sec.) quits the present menu and returns to
the idle display.
Cancel Key
Pressing during editing names and/or numbers results in deleting the last entered character or digit.
Pressing for a longer period deletes the whole entry.

Softkeys and the Cancel Key
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Example: Menu
Press Menu. Use the arrow keys to scroll through this list and confirm the desired function with OK.
Example: Telephone Book
If the telephone book has been opened ( -key), the arrow keys can be used to select a name and
can be used to dial.
To change entries, switch over to the next menu using the Options softkey and choose for example Edit.
Now you can edit the telephone number and then the name with which it is associated. Save your
changes by selecting OK at the end of each procedure.
Entering a Telephone Number
The arrow keys can be used to shift the input position (cursor) to the left or right. Additional characters
are always added in front of the flashing cursor. Use OK to confirm your entry, deletes individual
characters or the complete entry (press for a longer period).

Page 12 Avaya 3701 User Guide
40DHB0002UKFL Issue 1 (23 August 2005) IP Office
Calling
Telephone On / Off
The telephone can be switched off by pressing for more than 1 second when it is in an idle state.
The telephone is switched on by pressing for more than 1 second or by placing the telephone in
the charger.
Loudspeaker Volume
During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow
keys in 7 steps. When the minimum or maximum value is reached, you will hear a beep. In the display a
bar will be shown which will increase/ decrease in size symbolizing the actual volume setting.
Handsfree
To enable several people in a room to listen to a call, the telephone includes a handsfree feature. This
can be activated via the -key.
For best results, the telephone should be placed upright on a smooth, flat surface (e.g. a table top),
leaving the loudspeaker and microphone free. For best results keep about 0.5 m distance between
yourself and the telephone when speaking.
To switch off the function, press the -key again. Note: When the handsfree function is active, the hook
icon is replaced by a loudspeaker icon.
Muting
During a call, you can deactivate the microphone of your telephone using the Options softkey, selecting
Mute with the arrow keys and pressing OK.
Pressing Unmute in this state activates the microphone again.
Making a Call
Dialing:
Press and dial the phone number.
Pre-dialling:
Enter the phone number and press . You can use pre-dialling to
chain telephone numbers from different lists. Press Options, select
one of the lists with the arrow keys and OK. Select a telephone
number from the list. A long press on the hook key will add the
number to the number predialled before.
Please note: In pre-dialling, if the input cursor is positioned behind the telephone number, the number to
be chained will be suffixed to that telephone number. If the input cursor is at any other point, the number
to be chained will be prefixed to the telephone number.
Correcting an entry during pre-dialling:
: deleting individual digits; press for a longer period: deletes the whole phone number.
Note: Long key press on “#“ inserts P (for pause) in the pre-dial-mode.

Message waiting indication for Voicemail
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Making a Call from the Last Number Redial List
Selection: press the -softkey and then one of the arrow keys
(several times if necessary) with the telephone in an idle state.
The last 10 phone numbers dialed are then displayed. The
beginning / end of the number redial list is marked by a dashed
line.
Dialing: Press , the selected phone number is dialed.
Pre-dialling: If you press for a longer period, the selected phone number is entered into the pre-dial
mode. Digits can be added to the displayed phone number, as required (see: Making a Call). To dial,
press . The pre-dial mode is terminated by pressing Esc.
You can call directly from the redial list or transfer a phone number to the telephone book (refer to
”Menu: Redial list”).
Making a Call from the Telephone
Book
Selection: press the arrow keys with the telephone in an idle
state. Use the arrow keys to select an entry or type in the first
character(s) of the name.
Dialing: press and the phone number is dialed.
Pre-dialling: If you press for a longer period, the selected phone number is taken up into pre-
dialling. To dial, press . The pre-dial mode is terminated by pressing Esc.
Making a Call from the Caller List
The telephone stores the phone numbers of the last 20 callers in the caller list (dependent on the
transmission of the phone number). If a call is not answered within 10 seconds the user is notified via the
text ”Missed calls” in the idle display and the flashing icon . This text will disappear when the caller list
is entered. Calls that are successfully established from the caller list will be removed from the list.
Selection: press the Info key with the telephone in an idle state. If there are new calls stored the list
will open immediately. Otherwise you have to select Caller List.
Dialing: use the arrow keys to select an entry. Press and the phone number is dialed.
Pre-dialling: if is pressed for a longer period, the phone number is entered into the pre-dial mode.
Digits (e.g. a code) can be added as required. The phone number is dialed by pressing . The pre-dial
mode is terminated by pressing Esc.
You can call back directly from the caller list or transfer a phone number to the telephone book (refer to
”Menu: Caller List”).

Avays 3701 User Guide
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IP Office 40DHB0002UKFL Issue 1 (23 August 2005)
Making a SOS-call
This telephone can be used to send emergency calls to a certain telephone number. The number is
stored in the menu ”Telephone Option”.
To make the emergency call press the SOS-/ -key for longer than 2 seconds.
Muting Ringer
During the call alert phase, it is possible to mute the ringer alert signal simply by pressing the softkey
Silence, now only the telephone icon is signalling the incoming call.
Answering a Call
At an incoming call the number of the caller is displayed (if
transmitted). If this number is already listed as an entry in the
phonebook, the corresponding name of this entry is displayed
during an incoming call. Press to answer the call or lift the
telephone of the charger when ”Charger Answer” is enabled.
Reject rejects the call.
Silence mutes the ringer.
Changes During a Connection
During a connection the volume can be adjusted by pressing the arrow keys.
Options:
Mute switches off the microphone in the telephone.
Caller List opens the Caller List.
Redial opens the Redial List.
After holding the call:
Retrieve switches back to the call on hold.
Consultation Call
During a connection another party can be consulted (Consultation call).
• Holds the first call. Now dial the other phone number.
• Press again to switch back to the first caller (press to speak alternately with the other
parties).
• transfers the first call to the consulted call party when you are connected to the consulted call
party.

Message waiting indication for Voicemail
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IP Office 40DHB0002UKFL Issue 1 (23 August 2005)
Call Transfer
To transfer a call to another caller.
• You receive the call to your phone. Answer the call.
• Press
• Enter the extension to transfer the call.
• Press to hang up.
Conference Call
During a call you can create a conference between callers.
• Press to hold the first call.
• Dial the other phone number.
• Press again to hold the second call.
• Dial *47 (ConferenceAdd) to create the conference
• The parties will be conferenced together and the phone display will show conference.
Parking a Call
During a call you can park a call.
• You receive the call to your phone. Answer the call.
• Press (this places the call on hold) then dial *37*N# (note N is a park slot number) E.g.
*37*1234# The park slot number can be of your choosing and is not system specified)
• Press to hang up.
• You have now parked the call. This park slot number is needed to unpark the call.
Retrieving a Parked Call
• Press *38*N# (note N is a park slot number) E.g. *37*1234#. The park slot number is the
number the call is parked against.
The call will be connected to your telephone.
Placing a call on Hold
During a call you can place a call on hold.
• Press places the call on hold.
• Press again to retieve the call.

Avays 3701 User Guide
Avaya 3701 User Guide Page 16
IP Office 40DHB0002UKFL Issue 1 (23 August 2005)
Message waiting indication for Voicemail
When a icon appears in the idle mode, the receiver has a message in his voice mail box. After
listening to all new voice mail messages, the icon will disappear in idle mode.
In case the telephone is switched off, is out of coverage or is in the charger while ”silent charging”, the
message waiting indication is updated after the telephone is logged to the Avaya IP DECT system.
If the Voicemail Box number is configured the user is notified via the text "Voice Message" in the idle
state and the flashing info key. You can access your voicemail by pressing the Info key and selecting
Voice Box. Press OK to connect to your voicemail.