Avaya IP 9608 User manual

Avaya IP Office 9608 Telephone User Guide Revision 2: 12-15-16 Page 1
Place an internal call
Lift handset or press speaker button.
Dial the extension.
Or press the Contacts button for the internal
directory
Place an external call
Lift handset or press speaker button.
Press 9 to access an outgoing line.
Dial the number to place the call.
Answering an incoming call
Lift handset or press speaker button.
If incoming lines do not ring your set, press the
flashing line button to answer.
Answering a second incoming call
Press the flashing line appearance button, the
first caller is placed on hold.
Place a call on hold
Press the Hold softkey, or press another line
appearance button.
To return to the caller, press the flashing line
appearance button of the held call.
Transfer a call
While on the line with the caller, press the
Transfer softkey.
Dial the extension number
Press the Complete softkey. You may announce
the caller before pressing the Complete
softkey.
To cancel the transfer and return to the caller,
press the Cancel softkey.
Transfer a caller to Voicemail
While on the line with the caller, press the
Message button. You can continue to talk with
the caller.
Dial the extension number
Press the Select softkey
AVAYA IP 9608
Phone User Guide

Avaya IP Office 9608 Telephone User Guide Revision 2: 12-15-16 Page 2
Place a conference call
While on the first call, press the Conference
softkey.
Dial the extension of the next party, or
press 9 plus the telephone number for an
external call.
After the party answers, announce the
conference, then press the Conf softkey to
join the parties
If the call is not answered, Press the Drop
softkey and then press the appearance key
of the held call.
Contacts Directory
100 number personal directory
Press Contacts button
Press Left or Right Arrows to select your
Personal directory
To add a contact, Press New softkey
Use the Up or Down Arrows to switch
between the name and number entries.
Enter the information
Press the Save softkey.
Call (History) Log
List of all numbers missed, answered and
outgoing
Press Call Log button
Press Left or Right Arrows to select the call
type: All, Missed, Answered or Outgoing.
Use the Up or Down Arrows to scroll through
the records.
Press the Details softkey to get more
information on the call.
To save a call record into your Contacts, will
in Details press the +Contact softkey.
Access Voice Mail
Press Message button (envelope).
Enter your voicemail password, if requested.
Press the Done softkey
Use your navigator arrows to highlight Listen
and press the Select softkey
Using your Up or Down Arrows
highlight New, Old or Saved message
bin, and press the Select softkey .
Up or Down Arrows allow you to move
between messages.
Sofkeys control your playback options.
Personal Greeting
Press Message button (envelope).
Using your Up or Down Arrows, highlight
Greeting, and press the Select softkey.
Use the softkeys to Listen, Record, Submit or
Delete greetings
Voicemail Messages
Lamp will blink and Message button will light
when you have a new voice mail.