Avaya i20 Datasheet

Services
Mobility
Contact Centers
IP Telephony
Avaya Distributed Office i120
Installation Quick Start
03-602289
Issue 1
May 2007
This document contains the information that you need to start using
your Avaya Distributed Office in the shortest possible time.
1.What to check before you install your Avaya Distributed Office.
2.Mount your Avaya Distributed Office.
3.Ground your Avaya Distributed Office.
4.Connect your Avaya Distributed Office to your telephones,
computers, and network. See the Installation Poster.
Connect your computer to the Services port on the AM110, using
an Ethernet cable.
5.Power up your Avaya Distributed Office.
- The PWR LED and the CPU LED on the front panel illuminate to
indicate that the installation is successful.
6.Configure. Point your Web browser to https://192.11.13.6.
Congratulations! You are now ready to use your i120. For more
information on how to leverage the system, see the Avaya Distributed
Office Document Map.

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2
Check
Safety
Before you start the installation, refer to the following
safety information
• Grounding. Refer to “General grounding
requirements” on page 5
• Rack mounting. Refer to “Mounting your i120 in a
rack” on page 3
Installation location
When deciding where to position the i120, ensure
that:
• It is accessible and cables can be connected easily.
• Cabling is away from sources of electrical noise
such as radio transmitters, broadcast amplifiers,
power lines and fluorescent lighting fixtures.
• Water or moisture cannot enter the case of the
i120.
• There is a free flow of air around the i120 and the
vents in the sides of the case are not blocked.
Required equipment
Prepare the tools you need to mount the i120
according to the following table:
• You might also need wire cutters to attach the
grounding conductors, if your site uses a ground
block.
• To configure your i120, you will need a computer
with a screen resolution of 1024x768 pixels or
higher and either Internet Explorer 6.0 or higher or
Mozilla Firefox 1.5 or higher.
Unpack
The Avaya Distributed Office i120 is shipped with the
following items. If any items are missing or damaged,
contact your supplier. Retain the packaging in case
you need to ship the i120.
To mount on... Prepare these tools
Table Stylus to fix the feet.
Rack or wall Phillips head screwdriver.
Flat wall Screws to fasten i120 to the
wall.
Uneven wall • Plywood board: 16.3” x
18.3”, 0.8” thick (415 x
465 mm, 20 mm thick).
• Wood screws.
• Screws to fasten the i120 to
the board.
Four rubber feet
One Grounding
Cable Assembly
Power Cord (draw-
ing shows US
power cord)
Nine 5/16"
(8 mm) Flat-Head
Screws
Two mounting
brackets

3
Mount
Placing your i120 on a table
To install the i120 as a tabletop unit, you must attach
the provided rubber feet to the underside of the i120.
1. Remove the four feet from the packaging.
2. Turn the i120 upside down.
- Ensure the base of the i120 is clean.
3. Peel the feet off the backing sheet.
4. Position each foot into one of the mounting sites,
near each corner of the i120.
5. Press each foot firmly so that it adheres strongly to
the i120.
Mounting your i120 in a rack
You can mount the i120 in a standard 19-inch rack.
Note: The i120 can weigh up to 41 pounds (18.7 kg).
Two people may be needed to mount the i120 in the
rack.
You must attach the supplied mounting brackets to the
front or the middle of the i120.
• Ensure that the rack is bolted to the floor and is
earthquake protected, if required. If the rack is not
securely fixed in place, do not continue with the
installation.
• If you are mounting your i120 is in a rack with other
equipment already installed, position the i120 to
avoid imbalance.
You can attach mounting brackets without cable
guides to:
• Each side of the front of the i120, so that the front
of the i120 is flush with the rack.
• The middle of each side panel of the i120, so that
the i120 projects forward from the rack.
You can attach a mounting bracket with cutouts that
guide cables to the side of the i120. These cutouts
provide easier access to the front panel and help you
manage the placement of the cables.
• To rack-mount the i120 at the front, attach one
regular bracket and the bracket with cable guides.
• To rack-mount the i120 at the middle:
1 Attach two regular mounting brackets on the
sides of the chassis in the mid-mount position
2 Attach the mounting bracket with the cable
guides to the front of the chassis.
One mounting
racket with cable
holder
Jumper for
NVRAM init.
•Getting Started with your Distributed
Office i120, 03-602018 (this document)
•Troubleshooting Tips for Avaya Distributed Office,
03-602028.
•Unleash the Full Potential of Avaya Distributed
Office, 03-602022.
•Documentation Map for Avaya Distributed Office,
03-602021
•Quick Reference Guide for Avaya Distributed
Office voice mail, 03-602108.
• Avaya Distributed Office Documentation CD,
03-602138.
• Profiles for Avaya Distributed Office DVD
RST ASB
i120
Distributed
Office

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1. Attach the mounting brackets to the i120. Use
three of the supplied screws for each bracket.
Front mount position
Mid-mount position
2. Insert two mounting screws, one on either side of
the rack. Tighten the screws so that a part of the
screws protrudes from the rack.
3. Place the i120 in the rack so that the slots in the
bottom of the brackets are resting on the screws
that protrude.
4. Verify that the screw holes are aligned with the
positions of the holes in the rack.
5. Insert two additional mounting screws on each side.
6. Tighten the mounting screws. Do not overtighten.
7. Either tighten the two bottom-most screws that you
inserted in step 2 or remove these screws
completely.
8. Verify that the ventilation vents are unobstructed.
Mounting your i120 on a wall
To mount your i120 on a wall, use the two mounting
brackets without the cable guides.
Note: Mount the i120 so that the front panel faces up.
1. Attach a bracket to each side of the i120.
2. If the wall is flat, screw the i120 directly to the
wall.
If the wall is not flat, screw a plywood board 16.3”
x 18.3”, 0.8” thick (415 x 465 mm, 20 mm thick)
to the wall with wood screws, and fasten the i120
to the board.
Ground
To assure safe installation and operation, carefully read
all requirements, recommendations, and instructions. Pay
special attention to all WARNING and DANGER statements.
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USB
CONSOLE
RSTASB
Interface
USB
Interface
Console
SYSTEM
MDM
ALM
CPU
PWR
ETHLAN
Port10/3
CCA
Interface
FastEthernet10/2
ContactClosure
10/1
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Distributed
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SERVICES/WAN
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CONSOLE
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ETHLAN
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Distributed
Office
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SERVICES/WAN
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CONSOLE
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ETHLAN
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FastEthernet10/2
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5
WARNING: System grounding must comply with the
general rules for grounding provided in Article 250 of the
National Electrical Code (NEC), National Fire Protection
Agency (NFPA) 70, or the applicable electrical code in
the country of installation.
General grounding requirements
Two safety grounds are required to ensure safe
operation of the i120: the ground conductor that is
part of the AC power cord and the field-installed green/
yellow conductor referred to as the Supplementary
Ground Conductor. Both safety grounds must be
connected to an approved ground. If a power cord
accompanies the i120, use that cord whenever
possible.
Installation Location
The customer must select a location for the i120
installation that is no more than 50 feet (15 m) from
an approved ground. If this location requirement is not
met, the customer must contact a licensed electrician
to install a Supplementary Ground Conductor per
Article 250 of the National Electrical Code (NEC).
WARNING: If the installation location is greater than 50
feet (15 m) from an approved ground, do not install the
i120 until a licensed electrician is present to install a
Supplementary Ground Conductor.
Ground conductor
A 55-foot (16-m) Supplementary Ground Conductor is
provided with the equipment, and is constructed of 10
AWG (4.0 mm2) wire, with an insulated ring terminal
crimped to one end that is suitable for the #8 (M4)
stud/screw on the rear of the i120.
The customer will need to provide a means of
connecting this Supplementary Ground Conductor to
an approved ground according to Article 250 of the
National Electrical Code (NEC).
Ground block
A ground block is available for use when multiple
i120s are being installed. The ground block, intended
for rack mounting, has ten terminals available for
terminating Supplementary Ground Conductors. Up to
ten i120s can be grounded at the block installed close
to the equipment (on a rack) and then a single ground
conductor can be routed from the same block to an
approved ground. If the ground block is to be used, it
must be ordered separately.
DANGER: Failure to install both grounds will void the
Product Safety certifications (UL and the CE Mark) on the
product, as well as allow a hazard to be present that
could result in death or severe personal injury.
Restricted access location
In Finland and Norway, the i120 must be installed in a
Restricted Access Location, due to unreliable earthing
concerns. A Restricted Access Location is defined as
access that can be gained by only Service Personnel or
Customers who have been instructed about the reasons
for the restricted access and any safety precautions
that must be taken. In these cases, access to the i120
is gained by the use of a tool (such as a lock and key)
or other means of security.
WARNING: For installations in Finland and Norway, the
Avaya i120 relies on two ground connections (mains plug
with an earth contact and a Supplementary Ground
Conductor).
Approved grounds
An approved ground is the closest acceptable medium
for grounding the building entrance protector, entrance
cable shield, or a single-point ground of electronic
telephony equipment. If more than one type of
approved ground is available on the premises, the
grounds must be bonded together as required in
Section 250-81 of the NEC for the US or per the local
electrical code regulations in the country of
installation.
• Grounded Building Steel. The metal frame of the
building where it is effectively grounded by one of
the following grounds: acceptable metallic water
pipe, concrete encased ground, or a ground ring.
• Acceptable Water Pipe. A metal underground water
pipe, at least 1/2-in. (1.3 cm) in diameter, in direct
contact with the earth for at least 10 ft. (3m). The
pipe must be electrically continuous (or made
electrically continuous by bonding around insulated
joints, plastic pipe, or plastic water meters) to the
point where the protector ground wire connects. A
metallic underground water pipe must be
supplemented by the metal frame of the building, a
concrete-encased ground, or a ground ring. If these
grounds are not available, the water pipe ground
can be supplemented by one of the following types
of grounds:
- Other local metal underground systems or
structures, such as tanks and piping systems.
- Rod and pipe electrodes. A 5/8-in. (1.6 cm)
solid rod or 3/4-in. (2 cm) conduit or pipe
electrode driven to a minimum depth of 8 ft.
(2.4 m).
- Plate electrodes. Must have a minimum of
2 sq. ft. (0.185 sq. m) of metallic surface
exposed to the exterior soil.

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• Concrete Encased Ground. An electrode encased by
at least 2 in. (5.1 cm) of concrete and located
within and near the bottom of a concrete foundation
or footing in direct contact with the earth. The
electrode must be at least 20 ft. (6.1 m) of one or
more steel reinforcing bars or rods, 1/2-in. (1.3 cm)
in diameter, or at least 20 ft. (6.1 m) of bare solid
copper, 4 AWG (26 mm2) wire.
• Ground Ring. A buried ground that encircles a
building or structure at a depth of at least 2.5 ft
(0.76 m) below the earth’s surface. The ground ring
must be at least 20 ft. (6.1 m) of 2 AWG (35 mm2),
bare copper wire.
• Approved Floor Grounds. Floor grounds are those
grounds on each floor of a high-rise building that
are suitable for connection to the ground terminal
in the riser closet and to the cabinet single-point
ground terminal. Approved floor grounds may
include the following:
- Building steel.
- The grounding conductor for the secondary side
of the power transformer feeding the floor.
- Metallic water pipes.
- Power-feed metallic conduit supplying panel
boards on the floor.
- A grounding point specifically provided in the
building for that purpose.
WARNING: If the approved ground or approved floor
ground can only be accessed inside a dedicated power
equipment room, then connections to this ground must be
made by a licensed electrician.
Connect the safety ground
Proper grounding of the i120 installation safeguards
the system, users, and service personnel by providing
protection from lightning, power surges, AC mains
faults, power crosses on central office trunks, and
electrostatic discharge (ESD).
Local electrical installation codes must be followed
when installing the i120.
DANGER: Connection of both grounds (through the AC
Power Cord and the Supplementary Ground Conductor) is
required for safe operation of the i120.
WARNING: An improper ground can cause electrical
shock as well as equipment failures and service outages.
Attaching the ground wires
1. Remove the ground screw on the rear of the i120
adjacent to the ground symbol.
2. Place the ring terminal of the 10 AWG (4.0 mm2)
Supplementary Ground Conductor on the screw.
3. Replace the ground screw on the i120 and securely
tighten the screw such that it cannot be loosened
without the use of a tool.
If the ground block has been purchased
1. Cut the Supplementary Ground Conductor (which
has one end attached to the grounding screw on the
i120) to the length needed to terminate it into one
of the terminals of the ground block. Do not coil the
Supplementary Ground Conductor.
2. Attach one end of the remaining 10 AWG (4 mm2)
ground wire to one of the terminals in the ground
block and the other end to an approved ground.
3. Cut this ground wire to the length needed to reach
the approved ground. Do not coil this wire.
Note: The ground block is provided for use with more
than one i120 in the rack. It is usually mounted by the
customer electrician.
If the ground block is not being used
Attach the Supplementary Ground Conductor to an
approved ground.
Connect
Connect your Avaya Distributed Office to your
telephone, computers, and network. Refer to the
enclosed Installation Poster for information.
Connect your computer to the Services port on the
AM110, using an Ethernet cable.

7
Power up
1. If you received a disk-on-key, insert the disk-on-key
into the USB port on the front of the i120.
2. Connect the AC power cable to the inlet receptacle
on the rear of the i120.
Note: Outside the US, the cord must be VDE Certi-
fied or Harmonized (HAR), rated 250V, 3-conductor
(3rd wire ground), 1.0 mm2minimum conductor
size.
Configure
Point your Web browser to https://192.11.13.6.
Note: The proxy settings, if any, need to be disabled.
• The Distributed Office Local Manager application
starts. This may take several minutes.
Once Distributed Office Local Manager loads, you will
see one of three screens, according to the level of
configuration you need to do.
Distributed Office Local Manager Main screen.
If your i120 arrives fully configured, the Distributed
Office Local Manager Main screen is displayed. You
may now start using your i120.
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USB
CONSOLE
RST
ASB
Interface
USB
Interface
Console
SYSTEM
MDM
ALM
CPU
PWR
ETHLAN
Port 10/3
CCA
Interface
FastEthernet 10/2
Contact Closure
10/1
LINE
3
LINE
2
TRUNK
1
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USB
SERVICES
RST
ASB
CPU
SERVICES/WAN
If this screen opens... This level of
configuration is needed
Distributed Office Local
Manager main screen
None (the i40 is already
fully configured).
Distributed Office Local
Manager Profile-Based
Setup Assistant
Partial (the i40 is already
partially configured).
Distributed Office Local
Management Initial
Setup Assistant
Complete (the i40 is
unconfigured).

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• The Navigation Pane on the left side of all screens
contains a list of links to the screens for managed
objects.
• The main menu is displayed in the working pane on
the right side of the main screen. The entries on the
main menu are shortcuts for the most frequently
used functions.
The Profile-Based Setup Assistant
A profile contains the main parameters required to
configure the i120. All you need to do is follow the
steps in the assistant to complete the configuration.
You should have the data available prior to installation
to provide the remaining parameters. Consult your IT
contact if you do not have all of the information
available.
The first screen that appears is the Profile-Based
Setup Assistant home screen.
• Click Start to run the Profile-based Setup Assistant
• The Profile-Based Setup Assistant is displayed (the
actual screen may differ from this one).
Initial Setup Assistant Home Screen.
The Initial Setup Assistant applies to Distributed
Office i120 solutions that require complete
configuration and should only be reached if the unit
was re-initialized. Check your network plan or consult
your IT professional for help if necessary.
Select either Install from Scratch or Install from
Profile.
For Install from Scratch:
• Click Start.
•TheInstall from Scratch Assistant opens
For Install from Profile:
• Click Start.
• The Install from Profile Assistant opens.
• Select the Disk on Key (DoK) option or download a
profile from an ftp site.
• Either the Local Manager Screen or Profile-Basd
Setup Assistant will appear. Refer to steps earlier
in this guide to proceed.

9

Legal disclaimer
For full legal page information, please see the documents,
Avaya Support Notices for Software Documentation,
03-600758, and Avaya Support Notices for Hardware
Documentation, 03-600759. These documents can be
accessed on the documentation CD and on the Web site,
http://www.avaya.com/support. On the Web site, search for
the document number in the Search box.
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