Avaya 1140E User manual

Avaya 1140E
IP De sk phone with SIP
Software
Install Guide

Contents
Contents
W e lcome ............................................................................................................................. 4
Basic features ..................................................................................................................... 4
IP Deskphone contr o ls .................................................................................................... 6
Avaya 1140E IP Deskphone isplay ............................................................................ 12
Context-sensitive soft keys ..................................................................................... 13
I le isplay screen after ial pa input ................................................................. 19
In-call context-sensitive soft keys ........................................................................ 21
Using your I P Deskphone ............................................................................................. 31
Before you begin ....................................................................................................... 31
Connecting the components .................................................................................. 32
Removing the stan cover ................................................................................. 34
Connecting the han set ....................................................................................... 35
Connecting the hea set (optional) ................................................................... 36
Selecting the hea set tuning parameter ........................................................ 36
Connecting the LAN ethernet cable .................................................................. 37
Installing a itional cables ................................................................................. 38
Wall-mounting the IP Deskphone (optional) ................................................ 38
Entering text .......................................................................................................... 40
Entering text using the IP Deskphone ialpa .............................................. 41
Enabling an isabling the # En s Dialing feature ........................................... 43
Configuring the ialpa to alphanumeric ialing .......................................... 44
Entering text using the USB keyboar ............................................................. 45
Accessing the IP Deskphone ....................................................................................... 47
Logging on ........................................................................................................................ 47
Automatic login .......................................................................................................... 48
Selecting a language .................................................................................................. 48
Logging on to your A va ya 1140E IP Deskphone .................................................. 49

Contents
Configuring the uration of the login .................................................................. 52
User Pr ofile ..................................................................................................................... 53
Logging off from the IP Deskphone .......................................................................... 54
Configuring the Avaya 1140E IP Deskphone ....................................................................... 55
A justing the isplay screen contrast .................................................................. 55
Creating the i le screen text isplay .................................................................... 57
Configuring the Backlight ........................................................................................ 58
Configuring Menu Auto back -out .............................................................................. 59
Selecting a ring pattern ............................................................................................. 61
A justing the volume .............................................................................................. 62
A justing the ring volume ................................................................................... 63
A justing the volume of the Han set, hea set, an Han sfree m o e .. 64
Selecting a language ................................................................................................. 67
Selecting the ate an time format ..................................................................... 68

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Your Avaya 1140E IP Deskphone brings voice and data to your desktop.
The IP Deskphone connects directly to a Local Area Network (LAN)
through an Ethernet connection. The SIP IP Deskphone communicates
using Session Initiated Protocol (SIP) after the firmware (FW) is upgraded
to a SIP-enabled version.
In this guide, user-defined feature key labels appear beside the keys and
context-sensitive soft keys labels appear directly above the keys. Figure 1
shows the user-defined feature keys and context-sensitive soft keys.
Figure 1: User-defined feature keys and context-sensitive soft keys
User-defined
feature keys
Feature Key
Line 1 (Reserved)
Context-sensitive
soft keys
Basic features
Your Avaya 1140E IP Deskphone supports the following features:
• six user-defined feature keys with labels and indicators
Note: The IP Deskphone designates Key 1 as Feature Key 1 and
reserves it as the line key for the IP Deskphone.
• four context-sensitive soft keys

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• graphical, high-resolution LCD display, backlit, with adjustable
contrast
• high-quality speaker IP Deskphone
• volume control keys for adjusting the ringer, speaker, handset, and
headset volume
• six specialized feature keys:
— Quit
— Directory
— Inbox
— Outbox
— Services
— Copy
• six call-processing fixed keys:
— Mute
— Han s free
— Goo bye
— Instant Message Log
— Hea set
— Hol
• gigabit Ethernet ports
• built-in gigabit Ethernet switch for shared PC access
• headset jack with an On/Off key
• USB port to support a keyboard or mouse
Note: Powered downstream 1.1-compliant USB hubs are supported,
including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.
• automatic Dynamic Host Configuration Protocol (DHCP) network
configuration
• hearing aid compatibility
• Wireless headset support using Bluetooth® wireless technology,
compatible up to Bluetooth 2.1

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Note: Backward compatible for Bluetooth 1.2 headsets. Simple
Secure Pairing is supported with Bluetooth 2.1 compliant headsets.
• intercom/paging support
• secure digits when accessing voice mail during a call
• logging off the IP Deskphone without entering a password
• dialing a call from the Inbox
• the capacity to attach up to three Expansion Modules for
IP Deskphones 1100 Series, adding up to 54 programmable feature keys
IP Deskphone contr o ls
Figure 2 shows the Avaya 1140E IP Deskphone.
Figure 2: Avaya 1140E IP Deskphone

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This section describes the controls on your IP Deskphone. Your IP Deskphone
can have fixed keys with icons or with labels. This document presents both
versions of the fixed key.
The keys on either side of the LCD display area
are User- d ef ined feature keys, with labels on
the LCD. The system administrator can reserve
some keys for specific functions during tasks and
for advanced configuration.
You can define these keys for specific functions,
such as Call Forward.
Note: The key on the lower right is reserved as
your default line key.
Context-sensitive soft keys are located below
the display area. The LCD label above each key
changes based on the active feature.
Use the Volume control buttons to adjust the
volume of the ringer, handset, headset, speaker,
and the Handsfree feature. Press the top button
to increase the volume, and press the bottom
button to decrease the volume.
Press the Mute key to listen to the call without
transmitting. Press the Mute key again to return
to two-way conversation. The Mute key applies to
handsfree, handset, and headset microphones.
Note: When you enable mute, a red LED on the
Mute key remains lit.

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Press the Handsfree key to activate the built-in
speaker and microphone of the IP Deskphone.
Note: The Handsfree LED indicator on the
Handsfree key lights to indicate when handsfree
is active.
Use the Navigation Key Cluster to scroll
through menus and lists that appear on the LCD
display screen or for text entry. The outer part of
this key cluster rocks for up, down, left, and right
movements. For more information, see
“Navigation keys” on page 40.
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu items or
to confirm changes.
Note: The Enter key has the same function as
the context-sensitive soft keys Select and Set .
Press the Goodbye/Release key to terminate an
active call. When multiple calls are active, press
the Goodbye/Release ke y to end the
highlighted call
Use the Goodbye/Release to close menu
navigation or cancel user tasks.
Press the Expand key to access the Instant
Messaging Log.
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Press the Headset key to answer a call using the
headset or to switch a call from the handset or
handsfree to the headset.
Note: The Headset LED indicator on the Headset
key lights to indicate that the headset is in use.
Press the Hold key to put an active call on hold.
Press the Ho ld fixed key to return to a call on
hold.
You can have several calls in a hold state.
Use the Dialpad to enter numbers and text. To
navigate to an item in a menu, press the
corresponding number on the dialpad to activate
the item or continue navigate the list of items.
When you receive a voice message, the red
Visual Alerter/Message Waiting In d i c a t o r
lights. Also, when the ringer sounds, this
indicator flashes.
When you receive an instant message (IM), the
blue Visual Alerter/Feature Stat u s Indicator
lights.
Press the Copy key to copy contact information
from one source such as the Address Book to a
destination such as a feature key.

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Press the Services key to access the following
features:
1. Search—search in the local directory
(personal Address Book) and the global directory
(network Address Book for names and telephone
numbers)
2. Login—log in to your IP Deskphone only
when the call server supports multiple user
logins.
3. Logout—log out of your IP Deskphone.
4. Check For Updates—check for the latest
software update for the
IP Deskphone.Retrieve Parked Call (This feature
is not available on all call servers.)
5. Reset Phone—reset your IP Deskphone.
6. File Manager—manage the
IP Deskphone file system and USB Devices
attached to the IP Deskphone.
7. Logging System—enable or disable the
logging process.
8. Phone Information—view information about
the hardware and software on your IP
Deskphone, including user and location
information.
Press the Services key twice quickly to access
the Network menu
Press the Quit key to cancel the current
operation or to exit the menu.
Note: Pressing the Quit key does not affect the
status of active calls.

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Press the Inbox key to access your call
inbox.
The call inbox stores all incoming calls on an
active IP Deskphone.
Note: This key does not function to send Instant
Messages.
Press the Outbox key to view a record of all
outgoing calls.
Note: This key does not function as a shift key.
Press the Directory key to access the Address
Book and the Friends list.
Note: You can access the Address Book while
on a call and start a new call with a highlighted
contact.

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Avaya 1140E IP Deskphone display
Your IP Deskphone has three display areas:
• The upper display area provides line and feature key status.
• The middle display area contains single-line information for items such as
caller number, caller name, menu items, feature prompt strings, user-
entered digits, date and time information, and phone information.
• The lower display area provides context-sensitive soft key label
information.
Figure 3: IP Deskphone LCD screen
Upper display area
User-defined
feature key labels
Middle display area
Date/Time display
Call party information
Menu information
Directories information
Lower Display Area
Context-sensitive key
labels

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Conte t-sensitive soft keys
Your IP Deskphone has four context-sensitive soft keys beneath the LCD screen.
The context-sensitive soft keys access different features and menus depending
on the state of the IP Deskphone and the menu you access.
Figure 4 shows the context-sensitive soft keys while the IP Deskphone is in the
idle state.
Figure 4: Conte x t- se nsi t iv e soft keys when the IP Des k phon e is in the
idle sta t e

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Table 1 lists the context-sensitive soft keys that you can use to access menu
items.
Table 1: Menu items accessed through context-sensitive soft keys (Part 1 of
7)
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Redial or NewCall
Press the Redial context-sensitive soft
key to redial the last dialed number.
If there is no stored redial number, the
NewCall context-sensitive soft key
appears and has the same effect as
pressing the primary user line key (dial
prompt).
abc or 123
Press the abc context-sensitive soft key
to toggle between alpha and numeric
input modes.
• To type letters, the abc context-
sensitive soft key must be
displayed.
• To type numbers, press the abc
context-sensitive soft key to display
the 123 context-sensitive soft key on
the menu list.
Msgs
Press the Msgs context-sensitive soft key
to access the following features:
1. Voice Mail—use to call your Voice
Mail number.
2. Instant Messaging—use to
access the Instant Messaging
Inbox/Outbox.
3. Missed Call Notification—use to
access your Missed Call details.

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Table 1: Menu items accessed through context-sensitive soft keys (Part 2 of 6)
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More…
Press the More… context-sensitive soft
key to select a new menu list of context-
sensitive soft keys (three menu lists are
available).
When you press the More… context-
sensitive soft key, a different selection of
context-sensitive soft keys appears.
• If you press the More… context-
sensitive soft key once from the first
menu list, you access the following
context-sensitive soft keys:
[CallFwd] [DND] [Retrve] [More…]
• If you press the More… context-
sensitive soft key from the first menu
list twice, you access the following
context-sensitive soft keys:
[ScrnSvr] [Presnce] [Prefs]
[More…]
• If you press the More… context-
sensitive soft key from the first menu
list three times, you return to the first
menu list with the following context-
sensitive soft keys.
[Redial] [abc] [Msgs] [More…]
When you press the More… context-sensitive soft key for the first time,
the following context-sensitive soft keys appear on the menu list.

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Table 1: Menu items accessed through context-sensitive soft keys (Part 3 of 6 )
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CallFwd
Press the CallFwd context-sensitive soft
key to forward all calls to a specified
address.
DND
Press the DND context-sensitive soft key
to block all calls.
Retrve
Press the Retrve context-sensitive soft
key to retrieve parked calls (local and
server calls only).
More…
Press the More… context-sensitive soft
key to select a new menu list of context-
sensitive soft keys.
The next available menu list contains the
following context-sensitive soft keys:
[ScrnSvr] [Presnce] [Prefs]
[More…]
When you press the More… context-sensitive soft key for the second time,
the following context-sensitive soft keys appear on the menu list.
ScrnSvr
Press the ScrnSvr context-sensitive soft
key to activate the screensaver (only if
the screensaver feature is enabled).

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Table 1: Menu items accessed through context-sensitive soft keys (Part 4 of 6 )
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Presnce
Press the Presnce context-sensitive soft
key to configure the presence status for
your IP Deskphone.
Prefs
Press the Prefs context-sensitive soft key
to display the Preferences menu.
The menu items include the following:
1. Display—use to adjust the display
settings of the LCD screen.
2. Audio—use to adjust tones and
volume settings, access the Codecs
menu to configure a USB headset.
3. Feature Options—use to
configure the following:
— Feature keys
— Call Decline Reasons
— Call Ignore Action
— Call Subjects
— Call Fwd Notification
— Answer Mode Settings appear
when the Auto Answer Mode is
enabled on the IP Deskphone.

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Table 1: Menu items accessed through context-sensitive soft keys (Part 5 of 6 )
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Prefs
4. Language—use to change the
interface language.
5. Misc Options—use to access the
following options:
— Alpha Dialing
— Search Method
— Incoming Privacy
— Outgoing Privacy
— # Ends Dialing
— Hold Mode: Private
— Time
6. Network—use to access the
following:
— Server Settings
— Device Settings
— Diagnostics
— Disable screensaver
— Licensing
— Lock
7. USB Locks—use to lock or unlock the
following USB devices:
— USB Mouse
— USB Keyboard
— USB Headset
— USB flash drive

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Table 1: Menu items accessed through context-sensitive soft keys (Part 6 of 6 )
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Prefs
8. User Settings - use to modify the
following:
— Call Settings
— IM Settings
— Voice Mail Settings
— Change Location
More…
Press the More... context-sensitive soft
key to return to the first menu list of
context-sensitive soft keys.
The next available menu list contains the
following context-sensitive soft keys:
[Redial] [abc] [Msgs] [More...]
Idle display screen after dial pad input
After you enter information using the dial pad (there is no dial tone or preceding
line selection), the context-sensitive soft keys displayed on the idle screen
appear.
Figure 5: Idle display screen after dial pad in put

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Table 2 lists the context-sensitive soft keys that you can use to access menu
items after dial pad input.
Table 2: Menu items accessedafter dial pad input thr o ugh context-
sensitive soft k e ys
Item Func tion
Send
Press the Send context-sensitive soft key
to dial out the user input using the primary
login of the IP Deskphone.
User input is run against the dialing plan.
abc or 123
Press the abc or 123 context-sensitive soft
key to toggle between alpha and numeric
input mode.
Subject
Press the Subject context-sensitive soft key
to configure a subject line to your outgoing
call before pressing the Send context-
sensitive soft key.
Exit
Press the Exit context-sensitive soft key to
clear the user input and return to the initial
idle screen that displays the following
context-sensitive soft keys:
[Redial] [abc] [Msgs] [More...].