Avaya B189 User manual

Overview
Icons
Table 1: Icons on the phone buttons
Icon Description
Phone
Phone On-hook/Off-hook
Mute microphone
Volume control
Table 2: Icons on the touch screen
Icon Description
Mute Alert
Error
Message
Warning
Dial pad
Features
Contacts
Settings
Last number redial
Ringer off
Conference
Drop participant
Icon Description
Hold
Mute participant
Unmute
LED status indicators
LED color Description
Steady red Microphones are on mute.
Flashing red A call is on hold.
Steady blue A call is in progress.
Flashing blue An incoming call is ringing.
Settings Menu
Main menu
option
Icon Sub option Purpose
Call settings Pair Contacts
to Calls
To pair incoming calls and contacts.
Screen & Sound
Options
Brightness To increase or reduce the brightness of the
touch screen.
Language To change the language on the phone.
Button Clicks To enable or disable the sound of button
clicks.
Error Tones To enable or disable error tones.
Backup/Restore Backup
Procedure
To backup the settings for the display
language, the button clicks, the error tone,
and the pairing contacts on your phone.
Restore
Procedure
To restore the information that you have
backed up.
Network Info Audio
Parameters
To view information about audio
parameters such as received coding,
packet loss, packetization delay, one way
network delay, and network jitter delay
during a call.
IP Parameters To view the information related to IP such
as phone IP address, HTTP server IP
address, HTTPS server IP address, subnet
mask, router IP address, call server IP
address, and information about 802.1x
supplicant, VLAN IDs, and VLAN test.
Quality of
Service
To view the values for QoS parameters
such as L2 Audio, L2 Signaling, L3 Audio,
and L3 Signaling.
Miscellaneous To view information about the phone model
number and serial number, MAC address,

Main menu
option
Icon Sub option Purpose
group, protocol, application file, ethernet
port, kernel file, and backup app file names.
Guest Login Guest Login To enable a guest to log in for a specified
duration of time.
Log Out To log out of the phone.
About Avaya IP
Conference
Phone
To view the hardware release version and
year of manufacture.
Administration
Menu
To view and administer settings,
troubleshoot, and test the phone.
Screen Cleaning To clean the touch screen.
Handling calls
Logging into the conference phone
Procedure
1. On the phone screen, enter the extension number and the password in the corresponding
fields.
2. Tap Log In.
Making a call
Procedure
To make a call, perform one of the following:
• If the phone displays a dial pad, start dialing the number.
•If the phone does not display a dial pad, tap the dial pad icon and dial the number
when the screen displays the dial pad.
•Press the Phone On-hook/Off-hook button and start dialing the number.
Calling a number from the contacts list
Procedure
1. On the touch screen, tap Contacts.
The phone displays the Contacts screen with the contacts.
2. Scroll to the contact that you want to dial.
3. Tap the contact that you want to dial.
Answering a call while on another call
You can answer another incoming call when you are on a call without dropping the first call.
For example, you are on a call with A. You get an incoming call from B. The status indicator LED
starts flashing blue.
The screen displays the calling party number and the following options:
• Answer Hold
• Answer Drop
• Ignore
Procedure
1. To answer the call from B and put A on hold, tap Answer Hold.
2. To answer the call from B and drop the call from A, tap Answer Drop.
3. To ignore the call from B and continue the call with A, tap Ignore or press the Phone On-
hook/Off-hook button.
The conference phone stops ringing. However, the status indicator LED keeps flashing
blue as long as B keeps calling.
Using the Features button
Procedure
1. Tap Features.
The Phone Features screen displays a list of the features that the administrator has
configured for your phone.
2. Tap the feature that you want to activate.
Note:
The screen can display only four feature buttons. If there are more than four features
configured for your phone, scroll down the list to access these features.
Conference Calls
Setting up a conference call
Procedure
1. To make a conference call, perform any one of the following three actions:
• Touch a call appearance on the phone screen.
•Press the Phone Off-hook/On-hook button.
• Tap the dial pad icon.
The screen displays the dial pad.
2. Dial the number of the first party that you want to include in the conference.
3. Tap Conference.
The phone displays the dial pad.
4. Dial the number of the second party that you want to include in the conference call.
5. Tap Join when the called party answers.
The phone displays the conference call window and initiates the conference call. The
conference call window displays the name or number of the participants on the call and a
call timer.
Adding more participants to a conference call
Procedure
1. On the conference screen on the phone, tap Add.
The phone screen displays the dial pad.
2. Dial the number of the party that you want to include in the conference call.
3. Tap Join to include the called party in the call.
The phone includes the called party in the conference call when the party answers the call.
Putting a conference call on hold
Procedure
1. On the conference screen, tap the Hold icon.
The phone minimizes the call conference window and puts the conference call on hold.
The Mute button and status indicator LED flashes red.
2. To rejoin the conference call, tap the Hold icon.
The call conference window maximizes and displays the options that are available for a
conference call. The Mute button and status indicator LEDs turn blue.
Muting a participant on a conference call
About this task
You can mute any participant on a conference call. This action does not mute the other participants.
Note:
You can mute a participant only if your administrator has enabled the feature for your extension.
Procedure
1. On the conference screen, tap Details.

The phone displays the conference details screen with the list of the participants.
2. To mute a participant, tap the Mute icon.
3. To unmute the participant, tap the Unmute icon.
Dropping a participant on a call
Use this feature to drop a participant on a conference call.
Before you begin
You must have an active conference call with at least three participants on the conference call.
Note:
You can drop a participant only if the administrator has enabled this feature for your phone.
Procedure
1. On the conference screen, tap Details.
The phone screen displays the names of all the participants on the call.
2. Tap the Drop participant icon next to the participant entry.
The phone screen displays the confirmation prompt.
3. Tap Yes.
The phone drops the participant from the call.
Transferring a conference call to another extension
Procedure
1. On the conference screen on the phone, tap Transfer.
The screen displays the dial pad.
2. Dial the number to which you want to transfer the conference call.
3. Tap Complete.
The phone transfers the conference call to the new number.
Issue 1
December 2013
Avaya B189 Conference IP Phone Quick
Reference Guide