Avaya T3 Classic User manual

IP Telephony
Contact Centers
Mobility
Services
User's guide
Configurations
© 2006 All rights reserved for Avaya Inc. and Avaya GmbH & Co. KG.
4.999.000.000 · 00/00/03 · T3 · de · es · gb · fr · it · nl ·
Avaya GmbH & Co. KG
Kleyerstraße 94
60326 Frankfurt am Main
Telefon [phone] - 10 00
Fax [phone] - 12 19
[e-mail]
avaya.de

Copyright
_______________________________________________________________________________
2
Copyright
©Copyright - all rights reserved
Avaya Inc. and Avaya GmbH & Co. KG
Edition: 06.07
Reference number 4.999.112.584
Copying or passing on information from this document or extracts from it is not permitted unless
written permission has first been obtained from Avaya.
All technical data, information and features of the product described in this document have been
compiled to the best of our knowledge and were valid at the time of printing.
Modifications and improvements may be made to the product as a result of new technical
developments.
Avaya GmbH & Co. KG

Declaration of conformity (T3)
_______________________________________________________________________________
3
Declaration of conformity (T3)
We Avaya GmbH & Co. KG declare that the telephones T3 Classic and T3 Comfort comply with the
basic requirements and other relevant provisions of EU guideline 1999/5EC (radio and tele-
communications terminal equipment, R&TTE).
These telephones are designed for the connection to digital interfaces of Avaya telecommunications
systems and comply with the basic requirements as per EU guideline 1999/5EC (R&TTE).
These telephones are not designed for the direct operation at interfaces of public telecommunication
networks.
When using links and DSS modules:
This link / DSS module is designed for the connection to T3 telephones and complies with the basic
requirements as per EU guideline 1999/5EC (Radio and telecommunication terminal equipment
R&TTE).
This link / DSS module was designed only for operation with T3 telephones.
In the event of any problems, please contact your dealer or Avaya service department.
The complete Declaration of Conformity can be requested at the following Internet address:
www.avaya.de/gcm/emea/de/includedcontent/conformity.htm
or using the keyword “conformity” at the index.

Declaration of conformity (T3 IP)
_______________________________________________________________________________
4
Declaration of conformity (T3 IP)
We Avaya GmbH & Co. KG declare that the telephones T3 IP Classic and T3 IP Comfort comply
with the basic requirements and other relevant provisions of EU guideline 1999/5EC (Radio and
telecommunications terminal equipment, R&TTE).
These telephones are designed for connection to Ethernet/Lan interfaces of IP-capable Avaya
telecommunication systems and comply with the basic requirements as per EU guideline 1999/5EC
(R&TTE).
Avaya assumes no guarantee for the operability of the telephones in LAN/intranet environments
without a Avaya telecommunications system.
When using links and DSS modules:
This link / DSS module is designed for the connection to T3 IP telephones and complies with the
basic requirements as per EU guideline 1999/5EC (radio and telecommunication terminal equip-
ment R&TTE).
This link / DSS module was designed only for use with T3 IP telephones.
In the event of any problems, please contact your dealer or Avaya service department.
The complete Declaration of Conformity can be requested at the following Internet address:
www.avaya.de/gcm/emea/de/includedcontent/conformity.htm
or using the keyword “conformity” at the index.

Table of contents
_______________________________________________________________________________
5
Table of contents
Copyright...........................................................................................................................................2
Declaration of conformity (T3) ........................................................................................................3
Declaration of conformity (T3 IP)....................................................................................................4
Table of contents..............................................................................................................................5
About this brochure .........................................................................................................................9
System telephone "Integral T3 Compact"....................................................................................10
Control keypad ...........................................................................................................................11
Alphanumeric keypad ................................................................................................................11
Key assignment of the keypad -- character set T3 -- West.....................................................11
Key assignment of the keypad -- character set T3 -- Eastern Europe...................................12
Key assignment of the keypad -- character set T3 -- CIS .......................................................12
Function keys .............................................................................................................................13
System telephone "Integral T3 Classic".......................................................................................14
Control keypad ...........................................................................................................................15
Alphanumeric keypad ................................................................................................................15
Key assignment of the keypad -- character set T3 -- West.....................................................15
Key assignment of the key pad -- character set T3 -- Eastern Europe..................................16
Key assignment of the keypad -- character set T3 -- CIS .......................................................16
Function keys .............................................................................................................................17
System telephone "Integral T3 Comfort" .....................................................................................18
Control keypad ...........................................................................................................................19
Numeric keypad..........................................................................................................................19
Function keys .............................................................................................................................20
Typewriter-style keypad.............................................................................................................21
The different keypads ................................................................................................................21
Normal, Shift, Alt ........................................................................................................................22
Alt combinations ........................................................................................................................23
Alt combinations ........................................................................................................................23
Information about the configurations...........................................................................................24
Information......................................................................................................................................25
Menu ................................................................................................................................................26
From "Pick-up" to "Settings - Do not disturb" ........................................................................26
From "Pick-up" to "Settings-Function keys"...........................................................................27
From "Pick-up" to "Settings-Applications" .............................................................................29
Display/Acoustics...........................................................................................................................31
Acoustics and Contrast .............................................................................................................31
Partner beep................................................................................................................................32
Do not disturb .............................................................................................................................33
Language.....................................................................................................................................33
Function keys .................................................................................................................................34
Functions without additional entries........................................................................................37
Functions with additional entry ................................................................................................38
Destination key...........................................................................................................................38
Partner.........................................................................................................................................39
Dial settings ....................................................................................................................................40
Handsfree ....................................................................................................................................40
Exchange seizure .......................................................................................................................41
Line/off-hook (off).......................................................................................................................41
Remote no. display (off).............................................................................................................41
Direct dial (off) ............................................................................................................................41
Code (off).....................................................................................................................................41
LN on dialling (off)......................................................................................................................41
Line/off-hook (off).......................................................................................................................41
Remote no. display (off, Master, own)......................................................................................41
Direct dial (off) ............................................................................................................................41
Code (off).....................................................................................................................................41

Table of contents
_______________________________________________________________________________
6
Redialling features .....................................................................................................................43
Redial every ................................................................................................................................43
Number of redials.......................................................................................................................43
Redial every ................................................................................................................................43
Second call (on)..........................................................................................................................44
Applications....................................................................................................................................45
General call (off) .........................................................................................................................45
Hunt group (off) ..........................................................................................................................45
VIP call (off).................................................................................................................................46
Headset (off) ...............................................................................................................................46
Internal call list (off) ...................................................................................................................47
Slot 1: CTI/Audio-Link (e.g.) ......................................................................................................47
Slot 2: CTI/Audio-Link (e.g.) ......................................................................................................47
System functions ...........................................................................................................................48
Answering station, day and night service ...............................................................................48
Answering station, day service.................................................................................................48
Night service 1..3........................................................................................................................50
Call forwarding ...........................................................................................................................57
Multiple connection....................................................................................................................58
Door stations ..............................................................................................................................58
Date and time..............................................................................................................................61
Customer password...................................................................................................................62
Subscriber names ......................................................................................................................63
Substitute terms .........................................................................................................................64
Classes of Service......................................................................................................................65
Software lock ..............................................................................................................................66
Call bar ........................................................................................................................................67
Evaluating call numbers in call bar groups .............................................................................68
Emergency call numbers...........................................................................................................70
Network provider numbers........................................................................................................70
Charge metering.........................................................................................................................72
Menu for printer connection feature: .......................................................................................79
Printouts......................................................................................................................................85
Paper size....................................................................................................................................87
Other features.................................................................................................................................88
Call tracing..................................................................................................................................88
Using the "Call tracing" feature (set menu).............................................................................89
Using the "Call tracing" feature (function number *197)........................................................89
Delete call list entry after time ..................................................................................................90
Programming the times .............................................................................................................90
Serial call.....................................................................................................................................91
Examples.....................................................................................................................................91
Switching serial call on/off (using the telephone menu) ........................................................91
Switching serial call on/off (using function numbers)............................................................92
Add-on equipment..........................................................................................................................93
DSS module ................................................................................................................................93
Note .............................................................................................................................................93
With the DSS module select......................................................................................................94
Links ................................................................................................................................................95
Links for ISDN telephones.........................................................................................................96
Links for IP telephones..............................................................................................................96
Headset............................................................................................................................................97
T3 Classic and Comfort devices as IP phones at I5 with R2.2 package ...................................99
Menu for setting up a user ........................................................................................................99
IP specific settings – Sending PING.......................................................................................102
For your notes ..............................................................................................................................103

Table of contents
_______________________________________________________________________________
7

Table of contents
_______________________________________________________________________________
8

About this brochure
_______________________________________________________________________________
9
About this brochure
With the help of this brochure, you can program the various functions of your telecommunication
system yourself.
You can connect the system telephones “Integral T3 compact”, “Integral Classic” and “Integral T3
Comfort” to your telecommunications system.
You can use the devices “Integral T3 Classic” and “Integral T3 Comfort” as IP phones.
You can select the functions using a service PC.
You will find a list of functions that can be set up for the system “R2.2 package” in I5 in the appropriate
chapter.
The difference in functionality between the devices “Classic” and “Comfort” is that the “T3 Classic”
display is smaller and the alpha keypad is missing.
User manuals in various languages which include all the functions are available on the CDs
supplied with the telecommunications system, or on the Internet at support.avaya.com. From there
you can access our list of documents.

System telephone "Integral T3 Compact"
_______________________________________________________________________________
10
System telephone "Integral T3 Compact"
You will find information about points
1
to
3
on the following pages

System telephone "Integral T3 Compact"
_______________________________________________________________________________
11
Control keypad
The control keypad is used for "normal" telephoning and data entry with
(menu key).
OK The selected menu function is called
with the OK key.
Esc
A menu or a call is cancelled with the ESC key
Clear
The character at the cursor position in a character string
is cleared with the Clear key. If the cursor is behind the
last character, the Clear key has the backspace function.
ClearEsc
OK
The headers or selection lines are moved from the
invisible area into the single-line display with the cursor
keys . Selection lines are identified by a in the first
column. The cursor keys can be used for scrolling (move
by one selection line) at the top and bottom of the win-
dow. The presence of selection lines outside the window
is indicated by an up/down arrow in the last column.
Alphanumeric keypad
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0
The keypad is used for entering numbers and letters.
If necessary, there will be automatic switchover from numbers to
alphanumeric characters.
To display the upper case letter "K", press key "5"twice; to display
the lower case "k", press the # key, then key "5"twice, the same
as with your GSM mobile phone.
Key assignment of the keypad -- character set T3 -- West
Key
1
2
3
4
5
6
1x
?
A
a
D
d
G
g
J
j
M
m
2x
!
B
b
E
e
H
h
K
k
N
n
3x
.
C
c
F
f
I
i
L
l
O
o
4x
,
2
3
4
5
6
5x
1
Ä
ä
6x
;
Ö
ö
7x
:
8x
“
9x
´
10x
?
11x
!
7P
p
Q
q
R
r
S
s
7 ß
8T
t
U
u
V
v
8 Ü
ü
9W
w
X
x
Y
y
Z
z
9
0Space 0
#
@ & % $
€ § _
* * + - = ( ) / \ < >
#Shift
Á Â À Å
á â à å
É Ê È Ë
é ê è ë
Í Î Ì Ï
í Îì ï
Ç
ç
Ó Ô Ò
Ý
ó ô ò
ý
Ú Û Ù
Ñ
ú û ù
ñ

System telephone "Integral T3 Compact"
_______________________________________________________________________________
12
Key assignment of the keypad -- character set T3 -- Eastern Europe
Key assignment of the keypad -- character set T3 -- CIS

System telephone "Integral T3 Compact"
_______________________________________________________________________________
13
Function keys
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0
Monitoring
Call diversion
Phone book
Message
Menu
Redial
Call
11
12
13
14
Call list
Refer-back
Menu no.
Menu no.
Menu no.
Menu no.
2
3
4
1
The figure shows a schematic impression of the Integral T3 Compact.
The function keys are shown in standard assignment.
All the above listed function keys are freely programmable.
WXYZ
9
Alphanumeric keys
Function key
11
Function key no.
1Menu key no., enter under menu
Key
Menu key
LED
Call Labelling strip

System telephone "Integral T3 Classic"
_______________________________________________________________________________
14
System telephone "Integral T3 Classic"
You will find information about points
1
to
3
on the following pages

System telephone "Integral T3 Classic"
_______________________________________________________________________________
15
Control keypad
The control keypad is used for "normal" telephoning and data entry with
(menu key).
OK The selected menu function is called
with the OK key.
Esc
A menu or a call is cancelled with the ESC key
Clear
The character at the cursor position in a character string
is cleared with the Clear key. If the cursor is behind the
last character, the Clear key has the backspace function.
ClearEsc
OK
The headers or selection lines are moved from the
invisible area into the one-line display with the cursor
keys . Selection lines are identified by a in the first
column. The cursor keys can be used for scrolling (move
by one selection line) at the top and bottom of the win-
dow. The presence of selection lines outside the window
is indicated by an up/down arrow in the last column.
Alphanumeric keypad
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0
The keypad is used for entering numbers and letters.
If necessary, there will be automatic switchover from numbers to
alphanumeric characters.
To display the upper case letter "K", press key "5"twice; to display
the lower case "k", press the # key, then key "5"twice, the same
as with your GSM mobile phone.
Key assignment of the keypad -- character set T3 -- West
Key
1
2
3
4
5
6
1x
?
A
a
D
d
G
g
J
j
M
m
2x
!
B
b
E
e
H
h
K
k
N
n
3x
.
C
c
F
f
I
i
L
l
O
o
4x
,
2
3
4
5
6
5x
1
Ä
ä
6x
;
Ö
ö
7x
:
8x
“
9x
´
10x
?
11x
!
7P
p
Q
q
R
r
S
s
7 ß
8T
t
U
u
V
v
8 Ü
ü
9W
w
X
x
Y
y
Z
z
9
0Space 0
#
@ & % $
€ § _
* * + - = ( ) / \ < >
#Shift
Á Â À Å
á â à å
É Ê È Ë
é ê è ë
Í Î Ì Ï
í Îì ï
Ç
ç
Ó Ô Ò
Ý
ó ô ò
ý
Ú Û Ù
Ñ
ú û ù
ñ

System telephone "Integral T3 Classic"
_______________________________________________________________________________
16
Key assignment of the key pad -- character set T3 -- Eastern Europe
Key assignment of the keypad -- character set T3 -- CIS

System telephone "Integral T3 Classic"
_______________________________________________________________________________
17
Function keys
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0
01 02 03 04
05
06
07
08
09
10
Handsfree
Mute
Menu
Redial
Refer-back
Call list
Announce-
ment
Message
Call diversion
to
Auto callback
Phone book
Call
Line 1 Line 2 Part 1 Part 2
Menu no.
1
Menu no.
2
Menu no.
3
Menu no.
4
Menu no. 5
Menu no. 6
Menu no. 7
Menu no. 8
Menu no. 9
Menu no. 10
The figure shows a schematic impression of the Integral T3 Classic.
The function keys are shown in standard assignment.
All the above listed function keys are freely programmable.
WXYZ
9
Alphanumeric key
Function key
10 Function key no.
1Menu key no., enter under menu
Key
Menu key
LED
Call Labelling strip

System telephone "Integral T3 Comfort"
_______________________________________________________________________________
18
System telephone "Integral T3 Comfort"
You will find information about points
1
to
4
on the following pages

System telephone "Integral T3 Comfort"
_______________________________________________________________________________
19
Control keypad
The control keypad is used for "normal" telephoning and data entry with
(menu key).
OK The selected menu function is called
with the OK key.
Esc
A menu or a call is cancelled with the ESC key
Clear
The character at the cursor position in a character
string is cleared with the Clear key. If the cursor is
behind the last character, the Clear key has the
backspace function.
ClearEsc
OK
The headers or selection lines are moved from the
invisible area into the one-line display with the cursor
keys . Selection lines are identified by a in the
first column. The cursor keys can be used for scrolling
(move by one selection line) at the top and bottom of
the window. The presence of selection lines outside
the window is indicated by an up/down arrow in the
last column.
Numeric keypad
The keypad is used to enter numbers.
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0

System telephone "Integral T3 Comfort"
_______________________________________________________________________________
20
Function keys
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
0
17
18
19
20
21
22
Handsfree
Mute
Menu
Redial
Refer-back
Night service
Pick-up call
Appoint-
ments
Lock
Do not
disturb
Door opener
door 1
Call
Line 1
Line 2
Part 1
Part 3
11
12
13
14
15
16
Call list
Announce-
ment
Message
Call diversion
to
Auto callback
Phone book
06 07 08 09 10
01 02 03 04 05
Line 3
Line 4
Line 5
Line 6
Part 2
Part 4
1
6
2
7
3
8
4 5
910
17
18
19
20
21
22
11
12
13
14
15
16
The figure shows a schematic impression of the Integral T3 Comfort.
The function keys are shown in standard assignment.
All the above listed function keys are freely programmable.
WXYZ
9
Alphanumeric keys
Function key
15
Function key no.
1Menu key no., enter under menu
Key
Menu key
LED
L04
Default assignment of function keys
Call Labelling strip