AVer TR311HN User manual

©2020 AVer Information Inc. All rights reserved.
Professional Tracking Camera
Quick Start Guide
Package Contents
Cable ties(x5)
1/4”-20L=6.5mm
Screw(x3)
Camera unit
Remote control
(Batteries included)
M2 x 4mm
Screw(x4)
M3 x 6mm
Screw(x3)
Power adapter &
Power cord
Ceiling mount
bracket(x2)
Cable Fixing
plates(x2)
Quick Guide
Optional accessory
Din8 to D-Sub9
Cable
RS232 In/Out
Y Cable
Wall mount
bracket
Camera
Controller
LED Indicator
LED
Status
Blue(Solid)
Normal Operation
Orange(Blinking)
Camera Initialization
Orange (Solid)
Standby
Red (Blinking)
FW Updating
Blue (Blinking)
Tracking is on
Overview
(4) (5) (6) (7)(8)(9)(10) (11)(12) (2) (3)
(1)
USB
(1) Tally Lamp
(5) PoE+ IEEE 802.3at
(9) USB 3.0 Port (Type C)
(2) IR Sensor
(6) RS232 Port
(10) HDMI Port
(3) Power Indicator
(7) RS422 Port
(11) 3G-SDI Port*
(4) Kensington Lock
(8) Audio In
(12) DC Power Jack
*TR311HN does not support this feature.
Connections
Lecture capture system
Camera
3G-SDI
PoE+
HDMI
or
or
LAN
(Record)
Laptop
(Management/Presentation/
Video Conference)
Monitor/TV
(Display)
Web application
(Remote Management)
Microphone
Audio input RS232, RS422 or IP
Joystick
(Camera control)
USB

Install Cable Fixing Plate Remote Control
The remote controller requires two (2) “AAA” size batteries, make sure batteries are installed properly
before use.
Name
(1) (2)
(6)
(8)
(10)
(12)
(15)
(19)
(17)
(20)
(22)
(24)
(14)
(3)
(4)
(5)
(7)
(9)
(11)
(13)
(16)
(18)
(21)
(23)
Name
Function
(1) Power
Turn the unit on/standby.
(2) Menu
Open and exit the OSD menu.
(3) Camera Select
CAM1 to CAM3 button
Selects a camera to operate.
(4) Numeric Pad
◼Use for setting the preset position 0~9.
◼Press number button (0~9) to move the
camera to pre-configure preset position
0~9.
(5) Preset
Press “Preset”+ “Number button (0~9)”to
set the preset position.
(6) Reset
Press “Reset”+ “Number button (0~9)”to
cancel pre-configure preset position.
(7) WDR
Turn on/off WDR function.
(8) BLC
Turn on/off backlight compensation
(9)
▲,▼,◄, & ►
Pan and tilt the camera.
(10) Enter
When open the OSD menu and Confirm the
selection or make a selection in OSD menu.
(11) PT Reset
Reset the Pan-Tilt position.
(12) L/R DIR
Left and right orientation setting.
- Press “L/R DIR”+ “#1”button to reset setting.
- Press “L/R DIR”+ “#2”button to move to opposite direction.
(13) Zoom +/-
Zoom in/out slow.
(14) MF/Far/Near
Enable manual focus. Use Far/Near to adjust the focus.
(15) Zoom Fast +/-
Zoom in/out fast.
(16) Pan-tilt Fast/Slow
Pan-Tilt speed adjustment.
(17) AF
Auto focus.
(18) Auto Tracking
Auto Tracking on/off.
(19) Freeze
Freeze the live image
(20) EV +/-
EV level adjustment.
(21) Switch
Change presenter.
(22) Tracking Point
When presenter enters this area, the camera will start tracking.
(22) Tracking Point *
When pressing and holding this button for 3 seconds or more, it will switch the
tracking mode between “Presenter” vs “Zone”.
(23) Upper Body
Presenter’s size on screen is upper body.
(24) Full Body
Full body Presenter’s size on screen is Full body.

Setup Tracking Point
Setup a tracking point as a start point of auto tracking. In general, the tracking point is set at the position of
the speaker. When the camera detects a person at the tracking point it will start to track that person. Also,
when tracking is lost, the camera will revert back to the tracking point after a few seconds.
1. Press button on remote control to call out the OSD menu.
2. Go to Network > DHCP > On. Then, go to System > Information to check IP address of the camera.
3. Next, open the browser on your PC/laptop, enter the IP address of the camera and connect to camera
(Default login account and password are admin/admin). User should see the camera Web UI.
4. Select Tracking Settings > Presenter. Use , ▼, , , and to set the camera position,
then, select to save the tracking point. For more detail setting of tracking, please refer to
user manual.
Ceiling installation
1. Secure the mount bracket on the ceiling.
Screw: 4 screws, M4 x 10mm(Not Included in
the package)
2. Install the mount bracket on the camera.
Screw: 3 screw , 1/4"-20 L=6.5mm(Included in
the package)
3. Slide the mount bracket with the camera into
the mount bracket which secured on the
ceiling.
[Note] Connects necessary cables after sliding the
camera into the mount bracket.
4. Secure the camera with screws.
Screw: 3 screws, M3 x 6mm(Included in the
package)

Dimensions
Getting Started
Please visit the following link to learn more about the camera before using it:
https://averusa.com/pro-av/support/
You can find guided video tours like the ones listed below.
You can also find new Firmware, Software, Frequently asked questions and the User manual as
well as a host of guides in the respective tabs below:
To access more help, please submit a trouble shooting tickets here:
https://averusa.force.com/support/s/contactsupport
USA
AVer Information Inc.
668 Mission Ct.
Fremont, CA 94539
www.averusa.com
Toll-free: 1(877)528-7824
Local: 1(408)263-3828
[e-mail]
Europe B.V.
Westblaak 140, 3012KM,
Rotterdam, Netherland
Tel: [phone]
Technical support:
[e-mail]
Federal Communication Commission Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
The Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Warning: This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Caution
- Risk of explosion if battery is replaced by an incorrect type.
- Dispose of used batteries in a safe and proper manner.
©2020 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any
means without the prior written permission of AVer Information Inc. is prohibited. All information or
specifications are subject to change without prior notice.
Contract Information
Global
AVer Information Inc.
www.aver.com
8F, No.157, Da-An Rd.
Tucheng Dist., New Taipei City
Taiwan
Tel: [phone]