avertX AVX-HD119IR User manual

HD119IR
9MP OUTDOOR FISHEYE CAMERA
WITH BUSINESS ANALYTICS
User Manual

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AVX-HD119IR 9MP Outdoor 360° Fisheye camera with Business Analytics
Operations Manual
Manual Edition 37601AA – February 2021
©2021, AvertX
All Rights Reserved
No part of this document may be reproduced by any means, electronic or mechanical, for any purpose,
except as expressed in the Software License Agreement. AVERTX shall not be liable for technical or
editorial errors or omissions contained herein. The information in this document is subject to change
without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall AVERTX be liable for any direct,
consequential, incidental, special, punitive, or other damages whatsoever (including without limitation,
damages for loss of business profits, business interruption or loss of business information), even if
AVERTX has been advised of the possibility of such damages or whether in an action, contract or tort,
including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software,
are reserved to AvertX. AVERTX, and AvertX, are registered trademarks of AVERTX in the United States
and elsewhere; Windows is a registered trademark of Microsoft Corporation. All other brand and product
names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm
or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.

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IMPORTANT SAFEGUARDS
1. Read Instructions
Read all of the safety and operating instructions before using the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer
as they may cause hazards, damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and damage to
the product. Use only with a mounting device recommended by the manufacturer, or sold with
the product. To ensure proper mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power source indicated on the marking
label.
Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the camera
immediately and then contact AvertX Customer Support.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Care must be taken when you clean the clear lens cover. Scratches and dust will ruin the
image quality of your camera. Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.
Installation and Storage
•Do not install the camera in areas of extreme temperatures in excess of the allowable range.
-40°F ~ 140°F (-40° ~ 60°C)
•Avoid installing in humid or dusty places. The relative humidity must be below 95%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the camera is in
use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera
may be damaged.

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REGULATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this product shall not be treated as
household waste in accordance with Directive 2002/96/EC. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equipment. By proper waste
handling of this product you ensure that it has no negative consequences for the environment and
human health, which could otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please contact your local city office, your
household waste disposal service or the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace
contamination levels of restricted substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.
WARNING
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
CAUTION

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TABLE OF CONTENTS
INTRODUCTION.......................................................................................................................................................7
Overview...................................................................................................................................................7
Camera Default Settings ............................................................................................................7
Product Features........................................................................................................................7
GETTING STARTED ................................................................................................................................................8
Box Contents ............................................................................................................................................8
Camera Overview .....................................................................................................................................9
Camera Diagram ........................................................................................................................9
Dimensions...............................................................................................................................10
Installing the Camera..............................................................................................................................11
Resetting the Camera ..............................................................................................................15
CONNECTING ........................................................................................................................................................16
Bench Test .............................................................................................................................................16
Network Camera Manager......................................................................................................................16
Launch Network Camera Manager...........................................................................................16
Connecting to the Camera......................................................................................................................17
Connecting in a Web Browser ..................................................................................................17
Username and Password ..................................................................................................17
Connecting a Stream................................................................................................................17
Logging Into the Web Interface...............................................................................................................18
LIVE VIEW ..............................................................................................................................................................19
REPORTS...............................................................................................................................................................20
People Counting Statistics........................................................................................................20
List.....................................................................................................................................20
Bar Chart...........................................................................................................................21
Line Chart..........................................................................................................................21
Line Chart..........................................................................................................................21
Heat Map Statistics ..................................................................................................................22
ADVANCED............................................................................................................................................................23
System....................................................................................................................................................23
System Settings .......................................................................................................................23
Basic Information ..............................................................................................................23
Time Settings ....................................................................................................................24
DST (Daylight Savings Time) ............................................................................................25
About.................................................................................................................................25
Maintenance.............................................................................................................................26
Upgrade & Maintenance....................................................................................................26
Log ....................................................................................................................................27
System Service .................................................................................................................27
Security ....................................................................................................................................28
Authentication ...................................................................................................................28
IP Address Filter................................................................................................................28

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User Management ....................................................................................................................29
Online Users .....................................................................................................................29
Network ..................................................................................................................................................30
Basic Settings...........................................................................................................................30
Basic Settings > TCP/IP....................................................................................................30
Basic Settings > DDNS .....................................................................................................31
Basic Settings > Port.........................................................................................................31
Advanced Settings ...................................................................................................................32
Advanced Settings > HTTPS.............................................................................................32
Stream Settings ......................................................................................................................................33
Video .................................................................................................................................33
Image......................................................................................................................................................35
Display Settings........................................................................................................................35
Image Adjustment .............................................................................................................35
Exposure Settings .............................................................................................................36
Day/Night Switch ...............................................................................................................36
Backlight Settings..............................................................................................................37
White Balance ...................................................................................................................38
Image Enhancement .........................................................................................................38
Video Adjustment ..............................................................................................................38
OSD Settings............................................................................................................................39
Privacy Mask ............................................................................................................................40
Event ......................................................................................................................................................41
Motion Detection ......................................................................................................................41
Set the Arming Schedule for Motion Detection..................................................................42
Set the Linkage Method for Motion Detection ...................................................................43
Storage ...................................................................................................................................................44
Schedule Settings ....................................................................................................................44
Schedule Settings > Record Schedule..............................................................................44
Schedule Settings > Capture Schedule.............................................................................45
Schedule Settings > Capture Parameters .........................................................................46
Storage Management........................................................................................................47
People Counting................................................................................................................48
Data Uploading.........................................................................................................................50
Advanced .................................................................................................................................50
Heat Map Configuration ....................................................................................................51

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INTRODUCTION
OVERVIEW
Camera Default Settings
IP Address
192.168.51.2
Username
admin
Password
This AvertX camera model does not have a default password
The admin user password can be set using the following
methods:
1. ProConnect recorders running software version 2.1 or
newer will automatically set a new unique password by:
Connecting to the built-in PoE switch
Connecting to a network switch through the camera
network port and selected then adding the camera in
setup
2. Connect to the camera directly through a Web Browser
and follow the onscreen prompts.
3. Use the Network Camera Manager (NCM) Utility.
Product Features
•Heatmapping & People Counting Business Analytics
•9MP Resolution
•Two-way audio with built-in microphone & speaker
•Edge Storage on a MicroSD Card (up to 512GB)
o16GB microSD card included
•Integrated IR
•Record still shots to edge storage
•H.264+ Smart Compression
•Dual Streaming
•True Day/Night
•Weatherproof (IP67 Outdoor Rated)
•Vandal Resistant (IK10 Rated)

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GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is missing or
has defects, do not install or operate the product and contact your dealer for assistance.
AVX-HD119IR Camera Mounting Screws Plastic Anchors
Quick Start Guide IP66 Cable Connector T10 Torx Tool
Mounting Template 16GB MicroSD Card

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CAMERA OVERVIEW
Before installing or connecting the camera, please refer to this section and complete preparations for
camera setup and all switch settings.
Camera Diagram
1 Reset Button
Use the reset button to restore the factory default settings.
To reset your camera:
1. Disconnect the cat5e cable from the camera for 30 seconds.
2. Hold the reset button down while reconnecting cat5e and
continue holding the reset button for 30 seconds after
reconnecting.
3. Allow 2 minutes before attempting to rediscover camera.
2 MicroSD Card Slot
Supports up to 512GB microSD card for Edge storage.
Do not add or remove the microSD card when the camera is
powered on.
1 RJ-45 Power & Data Connection
2 Audio I/O Audio Line In
Audio Line Out

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Dimensions

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INSTALLING THE CAMERA
Weather Resistant Cable Connector
This camera features an IP66-rated weather resistant connector. For unprotected outdoor
connections, screw the connector on the included Ethernet camera cable onto the camera dongle. If
your installation location does not require a water-resistant connection, loosen and slide the
connector back on the cable until it’s out of the way.
This camera features an IP66-rated waterproof cable connector for unprotected outdoor connections.
You do not need to re-terminate the cable to use the waterproof cable connector.
Included Pieces:
Thread Lock Cap
Silicone Seal Ring
RJ45 Enclosure Silicone “O” Ring
To Install the weather resistant cable connector:
1. Slide all pieces of the waterproof cable connector over the cable plug in this order:
•Thread Lock Cap
•Flexible silicone seal ring. You will need to stretch the silicone seal over the RJ-45 plug.
PRO TIP: Insert the flexible silicone seal ring onto the tip of a pair of needle nose pliers and stretch
the seal over the RJ45 plug.
•RJ45 Enclosure
2. Stretch the small silicone “O” ring onto the camera dongle.
3. Connect the camera cable to the plug on the dongle. Screw the RJ45 Enclosure into the dongle.
4. Insert the flexible silicone seal into the “crown” section of the large plastic ring.
5. Screw the small plastic ring into the large plastic ring.
PRO TIP: To remove the RJ45 enclosure from the camera cable, tape down the locking tab on the
RJ45 plug with electrical or office tape.
NOTICE:Do not attempt to disconnect the camera connection without loosening the smaller thread
lock cap. Forcing the assembly will break the camera dongle and void the camera
warranty.

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Display Modes
It is important to be aware of the display mode limitations prior to installing the camera. The display
mode impacts the availability of Heatmapping & People Counting analytics.
Mount Type Heatmapping People Counting
Ceiling Mounted
Fisheye Display Mode Yes Yes
180° Panorama Display Mode No No
360° Panorama Display Mode No No
Wall Mounted
Fisheye Display Mode No No
180° Panorama Display Mode No No
360° Panorama Display Mode No No
Installation Recommendations
Height
Identify [ft]
Recognize [ft]
Observe [ft]
Ceiling mount: Fisheye mode
8' - 12'
~15'
~35’
~75’
Wall Mount: 180° Panorama
8' - 12'
~15'
~40’
~65’
Height
Coverage Radius
Detection Radius
Heatmapping*
8' - 12'
~75'
~32'
*Heatmapping function is only available in Fisheye mode
NOTICE: Pay careful attention to lens orientation when mounting. Improper lens orientation will
result in a skewed image. Proper lens orientation is with the AvertX logo at the bottom.
“TOP” is also marked with an arrow on the mounting template. When mounting on a wall,
orient the AvertX logo on top. When ceiling mounting, “UP” corresponds to the top of the
image.
Considerations for Infrared (IR) Lights
Environmental factors can limit the performance of night vision using IR illuminator lights. Infrared
light behaves the same as visible light and will reflect off bright or shiny objects and overexpose the
image. The camera will adjust to properly expose the bright areas of the image, which may leave the
dark areas obscured.
PRO TIP:For outdoor installations, AvertX recommends sealing any holes in the wall or ceiling
with silicone caulk to protect against water intrusion.

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Direct to Ceiling or Wall Installation
1. Apply drill template to the desired installation location.
2. Using a 5mm bit, drill three holes for the plastic anchors.
3. Using a 1” bit, drill the cable hole.
4. Insert plastic anchors & thread the screws halfway into the anchors.
5. Connect the network cable using the Weather Resistant Cable Connector.
6. Align the screw holes to the inserted screws, hook the camera body to the screws, and rotate the
camera body until it stops.
7. Tighten the 3 mounting screws
8. Install the camera cover and tighten the lock screw on the camera cover.

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Inclined or Junction Box Mount - Ceiling or Wall Installation
PRO TIP:This mount is compatible with single and dual gang electrical boxes. If connecting this
mount to a single or dual gang electrical box, skip to number 6.
1. Apply drill template to the desired installation location.
2. Using a 5mm bit, drill three holes for the plastic anchors.
3. Using a 1” bit, drill the cable hole.
4. Insert plastic anchors & thread the screws halfway into the anchors.
5. Connect the network cable using the Weather Resistant Cable Connector.
6. Thread the included screws halfway into the mounting base.
7. Align the camera screw holes with the inserted screws, hook the camera body to the screws, and
rotate the camera body until it stops.
8. Tighten the 3 mounting screws.
9. Install the camera cover and tighten the lock screw on the camera cover.

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PRO TIP: Use the AvertX Connect mobile app to view the camera while adjusting view.
NOTICE: AvertX recommends sealing the opening at the wall and at the base of the camera with
silicone caulking.
For best IR Night Vision performance:
Be aware of surfaces that can cause IR light to reflect into the camera.
•Reflective or light-colored surfaces and objects close to the camera can reflect IR light
back into the camera.
oRemove the reflective or light-colored surfaces.
oCover the reflecting surfaces with a non-reflective material (non-reflective
tape, dark paint)
oMount the camera on a nearby wall using a mounting bracket.
Resetting the Camera
Use the reset button to restore the factory default settings.
To reset your camera:
1. Disconnect the cat5e cable from the camera for 30 seconds.
2. Hold the reset button down while reconnecting cat5e and continue holding the reset button for 30
seconds after reconnecting.
3. Allow 2 minutes before attempting to rediscover camera.
Cleaning the Lens Cover
The Lens Cover of the AVX-HD119IR is extremely durable but can be damaged if cleaned
improperly.
To clean the lens cover:
•To clean dust or loose dirt, use compressed air.
•To clean smudges or stuck on dirt, use warm water with a few drops of dish soap and a
clean microfiber cloth.
CAUTION: Do not use solvents, paper towels, newspaper, or other rough materials to clean the lens
cover. This can scratch the lens cover and cause IR distortion.

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CONNECTING
BENCH TEST
AvertX recommends bench testing your camera(s) before installation. This will confirm that your
camera is functioning correctly before it is installed and possibly out of reach.
To bench test your camera, attach the camera network connector to your recorder and test whether
the camera is functioning correctly. Once the camera is connected to the recorder, test all functions to
ensure proper operation.
If the camera will not connect or is not functioning correctly, do not install, and contact AvertX
Support.
NETWORK CAMERA MANAGER
Network Camera Manager (NCM) is a software tool that allows you to quickly and easily connect and
configure your AvertX IP cameras. This software allows you to assign IP addresses, configure video
settings, and update firmware on multiple cameras at once.
NCM is pre-installed on all AvertX ProConnect recorders and is also available for download at
www.avertx.com/support for installation on your personal computer or laptop.
Launch Network Camera Manager
Open the Settings menu, go to the Cameras page and click Advanced (located towards to top-
middle on the page).
NOTICE:If you cannot connect to the camera you may need to change the camera’s IP address to
match your network settings.
Finding Network Devices
Click Refresh to reload the Device List.
To narrow your search by Camera Model or Network Location, use the Model Filter and Networks
dropdowns.
Changing the IP Address
AvertX recorders will automatically apply a DHCP IP address. If you are not connecting the
camera to an AvertX recorder or DHCP network, you must set a static IP address. NCM allows
you to do this in the bottom left corner:
1. Select the applicable camera.
2. Enter the IP address, Subnet Mask, Gateway, and DNS.
3. Click Apply.
4. Wait 10 seconds and click Refresh.

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CONNECTING TO THE CAMERA
Connecting in a Web Browser
1. Type the IP address of the camera in a web browser.
- OR -
Use the Network Camera Manager software and locate the camera on the list, then click Load
in the row of the desired camera.
2. Log in to the camera with the appropriate User Name and Password.
Username and Password
IMPORTANT: This AvertX camera model ships without a default password; the admin password is
required to gain access or establish a connection.
The admin user password can be set using the following methods:
1. AvertX ProConnect recorders will check the camera for a password once connected.
i. If AvertX software does not detect a password, it will set the camera password to a
secure text string of 8 to 16 characters (Including upper-case letters, lower-case letters,
digits and special characters (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~ space)).
2. Network Camera Manager
3. Camera Web Browser
Connecting a Stream
AvertX IP cameras are optimized for use with AvertX ProConnect recorders, but you can also connect
to your AvertX IP cameras using third party software like VLC media player (http://www.videolan.org).
All AvertX IP cameras are capable of delivering two RTSP streams over HTTP.
The RTSP stream URL format is as follows:
rtsp://[USER]:[PASSWORD]@[IP ADDRESS]:[RTSP PORT]/ Streaming/Channels/10[STREAM]
[USER] – This is the username to access your device
[PASSWORD] – admin user password
[IP ADDRESS] – IP address of your device
[RTSP PORT] – The default RTSP Port is 554
[STREAM] –
•Primary Stream: Streaming/Channels/101
•Sub-stream: Streaming/Channels/102
RTSP Stream URLs
•rtsp://admin:[Password]@ [IP ADDRESS]:554/Streaming/Channels/101
oH.264 Stream 1
•rtsp://admin:[Password]@ [IP ADDRESS]:554/Streaming/Channels/102
oH.264 Stream 2

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LOGGING INTO THE WEB INTERFACE
The default static IP address of the camera is 192.168.51.2, and the default subnet mask is
255.255.255.0. DHCP is turned on by default. If a DHCP server is used in the network, the IP address
of your camera will be assigned dynamically.
•Browse to the login page by entering the IP address of your camera in the addressbar.
•Enter the username and password, and then click Login.
oUsername: admin
oYou will be prompted to change the password the first time you login.

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LIVE VIEW
No. Description
1 Browse to Live View page to view live video
2 Browse to Playback page to view video recorded to onboard storage
3 Browse to the Advanced Page
4 Current user account
5 Exit the device interface
6 Change Aspect Ratio in Live View
7 Select which stream displays in Live View
8 Start/Stop Live View
9 Capture live view image and save to selected location
10 Start/Stop Recording Live view
11 Start/Stop Digital Zoom
12 Mute / Unmute
13
Mount Type: Ceiling Mounted
14
Mount Type: Wall Mounted
15
Display Mode: Fisheye View *
16
Display Mode: 180 Panorama View *
17
Display Mode: Panorama View *
*Changing the Display Mode requires rebooting the camera.

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REPORTS
The Reports page is used to search, view, and export the Heatmapping and People Counting data
stored in the local storage or network storage.
People Counting Statistics
People Counting Statistics is a graphical representation of persons entering and/or leaving a defined
area represented by a list, bar chart, or line chart.
Select the Report Type by clicking the drop-down menu. Daily Report, Weekly Report, Monthly
Report, and Annual Report are selectable.
Notes: Daily report calculates the data on the date you selected
Weekly report calculates for the week to which your selected date belongs
Monthly report calculates for the month to which your selected date belongs.
Annual report calculates for the year to which your selected date belongs.
Select the Statistics Type by clicking the drop-down menu. People Entered and People Exited are
the selectable options.
Select the Start Time and click Apply to search and view People Counting data.
List
Based on which Report Type you choose, List view will display the data in a list by hour of the day,
day of the week, day of the month, or month of the year.