avertX HIGH DEFINITION NETWORK DOME CAMERA User manual

HIGH DEFINITION
User Manual
NETWORK DOME CAMERA

2
High Definition Network Dome Camera
Operations Manual
Manual Edition 31498AA – OCTOBER 2012
©2012, AvertX
All Rights Reserved
No part of this document may be reproduced by any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement.
AVERTX shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In
no event shall AVERTX be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for
loss of business profits, business interruption or loss of business information), even if AVERTX has been advised of the possibility of such damages or whether in
an action, contract or tort, including negligence.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to AvertX. AVERTX, and AvertX, are
registered trademarks of AVERTX in the United States and elsewhere;Windows is a registered trademarks of Microsoft Corporation. All other brand and product
names are trademarks or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
AVERTX

IMPORTANT SAFEGUARDS
1. Read Instructions
Read all of the safety and operating instructions before using
the product.
2. Retain Instructions
Save these instructions for future reference.
3. Attachments / Accessories
Do not use attachments or accessories unless recommended
by the appliance manufacturer as they may cause hazards,
damage product and void warranty.
4. Installation
Do not place or mount this product in or on an unstable or
improperly supported location. Improperly installed product
may fall, causing serious injury to a child or adult, and damage
to the product. Use only with a mounting device recommended
by the manufacturer, or sold with the product. To insure proper
mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
5. Power source
This product should be operated only from the type of power
source indicated on the marking label.
Precautions
Operating
•Before using, make sure power supply and others are properly
connected.
•While operating, if any abnormal condition or malfunction is
observed, stop using the camera immediately and then contact
your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as
this can damage camera.
•Do not block the cooling holes on the bracket. This camera
has a cooling fan inside the housing. Blocking the cooling
holes will cause heat to build up and cause malfunction.
•Care must be taken when you clean the clear dome cover.
Scratches and dust will ruin the image quality of your camera.
Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is
dirty. In case the dirt is hard to remove, use a mild detergent
and wipe the camera gently.
Installation and Storage
•Do not install the camera in areas of extreme temperatures in
excess of the allowable range. (14°F~ 122°F / -10°C ~ 50°C)
•Avoid installing in humid or dusty places. The relative humidity
must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic
fields and electric signals.
•Avoid installing in places where the camera would be subject
to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright
objects. Whether the camera is in use or not, never aim it at
the sun or other extremely bright objects. Otherwise the
camera may be smeared and damaged.

4
REGULATION
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This symbol on the product or on its packaging indicates that this
product shall not be treated as household waste in accordance with
Directive 2002/96/EC. Instead it shall be handed over to the applicable
collection point for the recycling of electrical and electronic equipment.
By proper waste handling of this product you ensure that it has no
negative consequences for the environment and human health, which
could otherwise be caused if this product is thrown into the garbage bin.
The recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please
contact your local city office, your household waste disposal service or
the shop where you purchased the product.
Compliance is evidenced by written declaration from our suppliers,
assuring that any potential trace contamination levels of restricted
substances are below the maximum level set by EU Directive
2002/95/EC, or are exempted due to their application.
WARNING
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE
ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
.

CAUTION
.

TABLE OF CONTENTS
TABLE OF CONTENTS...................................................................................................................................................................................................................6
INTRODUCTION..............................................................................................................................................................................................................................8
Overview ..................................................................................................................................................................................................................8
Product Features...............................................................................................................................................................................................8
ONE: GETTING STARTED ............................................................................................................................................................................................................9
Box Contents.......................................................................................................................................................................................................... 10
Camera Overview................................................................................................................................................................................................... 10
Dome Diagram................................................................................................................................................................................................ 10
Dimensions...................................................................................................................................................................................................... 11
Connections .................................................................................................................................................................................................... 11
TWO: CAMERA FINDER..............................................................................................................................................................................................................12
AvertX IP Finder..................................................................................................................................................................................................... 13
Finding IP Cameras......................................................................................................................................................................................... 13
Default Username and Password.............................................................................................................................................................13
Changing the Network Type............................................................................................................................................................................ 13
THREE: SETUP AND CONFIGURATION....................................................................................................................................................................................14
Connecting to the Camera...................................................................................................................................................................................... 15
Resetting the Camera ..................................................................................................................................................................................... 15
Administrator/User Privileges.......................................................................................................................................................................... 15
Lens Adjustment.............................................................................................................................................................................................. 15
Connecting a Stream....................................................................................................................................................................................... 16
Connecting Over the Internet .......................................................................................................................................................................... 16
Viewer Software ..................................................................................................................................................................................................... 17
Viewer Tabs .................................................................................................................................................................................................... 17
Home............................................................................................................................................................................................................... 18
System ............................................................................................................................................................................................................ 18
System.....................................................................................................................................................................................................18
Security....................................................................................................................................................................................................19
Network....................................................................................................................................................................................................20

31498AA 7
DDNS.......................................................................................................................................................................................................21
Mail...........................................................................................................................................................................................................22
FTP ..........................................................................................................................................................................................................22
Motion Detection......................................................................................................................................................................................23
Storage Management...............................................................................................................................................................................25
Recording.................................................................................................................................................................................................25
Snapshot..................................................................................................................................................................................................26
View Log File............................................................................................................................................................................................26
View User Information..............................................................................................................................................................................27
Factory Default.........................................................................................................................................................................................27
Software Upgrade....................................................................................................................................................................................28
Maintenance.............................................................................................................................................................................................29
Video and Audio Streaming Settings............................................................................................................................................................... 29
Video Format............................................................................................................................................................................................29
Video Compression..................................................................................................................................................................................30
Video OCX Protocol.................................................................................................................................................................................31
Frame Rate Control..................................................................................................................................................................................31
Video Mask ..............................................................................................................................................................................................32
Camera ....................................................................................................................................................................................................32
Exposure..................................................................................................................................................................................................32
White Balance..........................................................................................................................................................................................33
Brightness................................................................................................................................................................................................33
Sharpness................................................................................................................................................................................................33
Contrast....................................................................................................................................................................................................33
Hue...........................................................................................................................................................................................................33
TV System................................................................................................................................................................................................33
Logout............................................................................................................................................................................................................. 33
FOUR: SPECIFICATIONS............................................................................................................................................................................................................34
Camera Specifications............................................................................................................................................................................................ 35
IP Specifications..................................................................................................................................................................................................... 35

8
INTRODUCTION
OVERVIEW
The HD30 High Definition Network Dome Camera capable of providing
real time streaming video with smooth image quality. The HD30 offers
quad streaming and can be used in a variety of installations including
shops, stores, banks, factories and for building surveillance.
With Power over Ethernet (PoE), the need for separate power lines is
eliminated and cabling and installation costs can be significantly
reduced. The light weight, small size, and large degree of rotation of the
camera facilitates quick and simple installation on either the ceiling or
walls of structures or vehicles.
Product Features
•1 / 2.7” progressive CMOS
•Simultaneous H.264 / MJPEG video stream (dual streaming)
•Resolution: H.264 1080p; MJPEG 1080p
•Images Per Second: 30ips@1080p; 30ips@720p
•Image Setting: Brightness, Sharpness, Contrast,White
Balance, Exposure Control, Digital Zoom
•Interface 10/100 Ethernet (RJ45)
•Micro SD support
•Built-in microphone with one-way audio
•Security Torx screws to prevent unauthorized tampering

31498AA 9
ONE: GETTING STARTED
Box Contents
Camera Overview

10
BOX CONTENTS
Before proceeding, please check that the box contains the items listed
here. If any item is missing or has defects, DO NOT install or operate
the product and contact your dealer for assistance.
HD30 Camera Self Tapping
Screws Plastic Anchors
Rubber Washers Security Torx Tool CD
Quick Start Guide
CAMERA OVERVIEW
Before installing or connecting the dome camera, please refer to this
section and complete preparations for dome setup and all switch
settings.
Dome Diagram
1 Reset Button Restore camera settings to default
settings
2 Lens Rotate the lens left/right to adjust the
focus
3 Focus Fixed Screw Loosen the screw to adjust the lens
4 Tilt Fixed Screw Loosen the screw to adjust the tilt angle
5 Pan Fixed Screw Loosen the screw to adjust the pan
position

31498AA 11
Dimensions
Diameter – 4.625” (117.5 mm)
Height – 1.75” (44.45 mm)
Connections
The HD30 uses Power over Ethernet (PoE) to power the camera. The
only connection on the camera is the RJ45 Ethernet dongle located on
the rear of the camera. Run the Ethernet cable through the Waterproof
RJ45 Screw-On Plug. Then connect one end of the Ethernet cable to
the RJ45 dongle, tightening the sealing nut of the Waterproof RJ45
Screw-On Plug completely. Connect the other end of the Ethernet cable
to power sourcing equipment (PSE) like a hub or router

12
TWO: CAMERA FINDER

31498AA 13
AVERTX IP FINDER
Use the included IP Finder software to easily find your network cameras
for initial setup. The AvertX IP Finder software is included on the CD
with all AvertX IP devices.
Finding IP Cameras
1. Open the Software CD on the recorder.
2. Click Software on the software disc menu.
3. Click AvertX IP Finder.
4. Click Device Search on the Device Search window.
5. If a Windows Security Alert window opens, click Unblock to allow
the IP utility to access your network.
6. Click Device Search again to find all connected IP devices.
Tip The default IP address of the VS201 is 192.168.0.250
7. Right-click the desired network device and select Browse.
8. Type the default username and password in the login window to
access the video server using your internet browser.
Note If you cannot conenct to the camera you may need to change
the camera’s IP address to match your network settings.
Default Username and Password
The username and password are case sensitive. It is strongly
recommended that the password be changed after the initial setup to
prevent unauthorized access.
Username – Admin
Password – 1234
Changing the Network Type
You can change the network type from Static IP to DHCP easily from
the list of connected IP devices. To change the network type to DCHP:
1. On the list of connected IP devices locate the desired camera and
record the MAC address,
2. Right-click the camera row and select Network Setup.
3. Select the DCHP option on the Network Setup window and then
click Apply.
4. Click OK to acknowledge the change.
5. After one minute, click Device Search to search for all connected
IP devices.
6. Locate the camera using the MAC address recorded earlier and
double click the camera row.
7. Type the Username and Password to access the camera.
The Mi ght y Sq uir rel Co ntr oll er

14
THREE: SETUP AND CONFIGURATION
Connecting to the Camera
Viewer Software

31498AA 15
CONNECTING TO THE
CAMERA
1. Locate the camera on the IP Finder list.
2. Double-click the camera to open the Viewer software in your web
browser.
3. Log in to the camera with the appropriate User Name and
Password.
NoteThe default User name is Admin and the default Password
is1234. The username and password are case sensitive
Resetting the Camera
If it is necessary to reset the camera to the factory default settings, hold
down the Reset button (see Camera Overview) for 30 seconds. This will
return all settings, including network setup, to the factory default. The IP
address of the camera will return to 192.168.0.250.
Administrator/User Privileges
The Administrator account has the authority to configure the IP camera
and authorize users’ access to the camera. The User accounts have
access to the camera with limited authority.
Lens Adjustment
The Viewer software will display an image from the camera on the
Home tab. Adjust the camera’s focus to produce a clear image.
1. Remove the screws from the camera dome cover.
2. Loosen the focus fixed screw and rotate the lens counter clockwise
to adjust the focus. Loosen the tilt fixed screw and adjust the
camera’s tilt angle.

16
Connecting a Stream
AvertX IP cameras are optimized for use with AvertX HDIP recorders,
but you can also connect to your AvertX IP cameras using third party
software like VLC media player (http://www.videolan.org).
To connect the camera you may need to provide the stream URL. All
AvertX IP cameras are capable of delivering two RTSP streams, as well
as streaming MJPEG over HTTP. The stream URLs are listed below.
rtsp://<ip address>/mjpeg
rtsp://<ip address>/mpeg4
rtsp://<ipaddress>/h264
http://<ipaddress>:8008
The MJPEG over HTTP stream is identified by a port number. The
default port is 8008; this port can be configured in the cameras Network
page:
Connecting Over the Internet
There are some challenges with connecting to AvertX IP cameras over
WAN (internet) connections because the camera streams video over
RTSP. RTSP is an excellent protocol for media and is now used on
many IP cameras (including AvertX) as the default streaming option.
However, RTSP is not suitable for transmission between two locations
that are behind different routers. In this case, the client (for example, the
AvertX HDIP server software) connects to the camera, then requests a
stream. The camera uses that connection to return a stream, but since
the connection originated on the client side and has now switched to the
camera (remote) side, the router does not have any way to determine
where the traffic should be routed, so no video appears at the recorder.
There are three solutions to this:
1. Connect modems on both sides directly to the recorder and
camera. If there is no router, no network address translation is
needed.
2. Use routers with VPN support and set up a small VPN. Once this is
done, the traffic will be treated as though it were all on the local
network.
3. (Best solution) – Use routers with connection tracking. This is
quite easy; VOIP also uses RTSP and faces the same challenges.
If a router is marketed as having “VOIP Support”, it will have the
necessary connection tracking capability to allow any type of RTSP
communication (not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN
stream over the WAN to a recording device for minimal additional cost
and labor.
Please contact technical support if you require any additional
information on these topics.

31498AA 17
VIEWER SOFTWARE
To access the setup menu, you need to install the viewer software on
your PC. The viewer software will install automatically the first time you
connect to the camera. If your internet browser doesn’t install the viewer
software, check the security settings or ActiveX controls and plug-in
settings. If your internet browser asks for permission to install the
ActiveX control, you must allow the ActiveX control to continue the
installation.
The first time you connect to a camera, the browser will ask for
permission to install the ActiveX Control necessary to display the
camera video. Right-click the information bar and click Install ActiveX
Control to allow the installation.
Note IP camera audio is only available on the Indoor IP mini dome
camera. The Talk button will not be available on the Outdoor
version of the camera.
Viewer Tabs
Home – Monitor live video.
System – Set the host name, system time, root password, and network
related settings. (Admin access only)
Streaming – Modify the video resolution and select the audio
compression type.
Camera – Adjust the camera parameters including Exposure, White
Balance, Brightness, Sharpness, Contrast, and Digital Zoom.
Logout – Change user.

18
Home
Screen Size Adjustment – Click the screen size buttons to adjust
image display size x1/2 and full screen.
Digital Zoom Control – In full screen mode, right-click to activate digital
zoom and use the scroll wheel to zoom in/out.
Talk – Talk allows the local site to talk to the remote site. This function
is only available to Users who have been granted this privilege by the
Administrator.
Note This function is only available on the Indoor IP mini dome
camera. The Talk button will not be available on the Outdoor
version of the camera.
Snapshot – Click the button, and a JPEG snapshot will
automatically be saved in the appointed place. The default location is:
C:\.
Note If you are usingWindows Vista or 7, you will need to change
the Snapshot location. Windows UAC does not allow internet
programs to write directly to C:\ for security reasons.
System
Note The System tab is only accessible by the Administrator.
System
Host Name – The Host Name is used to identify the camera on your
system. If camera based Motion Detection is enabled and is set to send
alarm message by Mail/FTP, the host name entered here will display in
the alarm message.
Time Zone – Select your time zone.
Sync With Computer Time – Select to synchronize the camera date
and time with the connected recorder.
Manual – Set video date and time manually.
Sync with NTP server – Network Time Protocol (NTP) is an alternate
way to synchronize your camera’s clock with a NTP server. Specify the
server you wish to synchronize in the NTP Server box. Then select an
Update Interval. For more information about NTP, visit www.ntp.org.

31498AA 19
Security
Admin Password
To change the administrator password, type a new password in the
Admin Password box and confirm below.
Note The maximum length of the password is 14 characters. The
following characters are valid: A-Z, a-z, 0-9, !#$%&’-.@^_~.
Add User
The user name and password limited to 16 characters. There is a
maximum of twenty user accounts
1. Type the new User name and Password
2. Select the appropriate check boxes to give the user Camera
Control, Talk and Listen permissions.
3. I/O access – Basic functions that enable users to view video when
accessing to the camera.
4. Camera control – Allows the User to change camera parameters
on the Camera tab.
5. Click Add.
Note The HD30 does not utilize the talk function
Delete user
1. Select the user name on the User Name list
2. Click Delete to remove the user.
Edit user
1. Select the user name on the User Name list
2. Click Edit to edit the user password and permissions.
3. Type a new password or the existing password in the User
password box
Note You must type a password in the User password box before
making any changes to an account.
Note For security reasons every time the user properties are
opened, the access boxes are automatically cleared. Make
sure you select any user access options each time you edit
the user properties.

20
Network
You can choose to use a fixed IP address or a dynamic IP address
(assigned by a DHCP server or router) for the camera.
Get IP address automatically (DHCP)
The camera comes preconfigured with a fixed IP address, selecting Get
IP address automatically requires a router or DHCP server to assign
an IP address to the camera.
Note Every network device has a unique Media Access Control
(MAC) address that can be used for identification. The MAC
address is located on the bottom of each camera, and on the
box label (AvertX IP Finder also displays the MAC address for
identification). Record your camera’s MAC address for
identification in the future.
Use fixed IP address
To set up a new static IP address:
1. Select the Use fixed IP address option.
2. Type a new IP address in the IP address box.
3. Type a new address in the Default Gateway box.
4. Click Save to confirm the new setting.
When using static IP address to log in to the IP Camera, you can
access it either through the AvertX IP Finder software or type the IP
address directly in the Address bar of your internet browser.
General
•IP address – The IP Address is necessary for network
identification.
•Subnet mask – Used to determine if the destination is in the
same subnet. The default value is 255.255.255.0.
•Default gateway – Used to forward frames to destinations in
different subnets or for internet access.
•Primary DNS – The primary domain name server that
translates hostnames into IP addresses. This is usually the
gateway or router address.
•Secondary DNS – A secondary domain name server that
backups the primary DNS.
•Web Server port – Defines the port that Internet Explorer uses
to connect over the web and view video. If this port is changed
then the new port must be defined when attempting to web
connect (ex: if your camera’s IP address is 192.168.0.100 and
you change the web port to 8001, then you must type
http://192.168.0.100:8001 in your browser).