Avery Dennison MonarchNet2 9855 User manual

N9855
9860™
®
N
Monarch
Printers
®
TC7411MN2OI Rev. AG 5/08 ©2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.

Each product and program carries a respective written warranty, the only
warranty on which the customer can rely. Paxar reserves the right to make
changes in the product, the programs, and their availability at any time and
without notice. Although Paxar has made every effort to provide complete and
accurate information in this manual, Paxar shall not be liable for any omissions
or inaccuracies. Any update will be incorporated in a later edition of this
manual.
©2006 Paxar Americas, Inc a subsidiary of Avery Dennison Corp. All rights
reserved. No part of this publication may be reproduced, transmitted, stored in
a retrieval system, or translated into any language in any form by any means,
without the prior written permission of Paxar Americas, Inc.
Trademarks
Monarch®, Monarch Net2, Smart Relay, 7411, 939, 9855®, and 9860 are
trademarks of Paxar Americas, Inc.
Avery Dennison® is a trademark of Avery Dennison Corp.
Microsoft, Windows, and NT are trademarks of Microsoft Corporation in the
United States and/or other countries.
Firefox is a trademark of Mozilla Corporation.
UNIX®is a trademark of The Open Group.
Novell and NetWare are trademarks of Novell, Inc. in the United States and
other countries.
HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett-Packard, Inc.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc.
Netscape and Netscape Navigator are trademarks of Netscape Communications
Corporation in the United States and other countries. Netscape's logos and
Netscape product and service names are also trademarks of Netscape
Communications Corporation, which may be registered in other countries.
Excerpts reprinted from Wireless LANs Implementing High Performance IEEE
802.11 Networks, Second Edition with permission.
Excerpts reprinted from the TROY200 Installation and User’s Guide with
permission from Silex Technology America, Inc.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342

i
TABLE OF CONTENTS
GETTING STARTED......................................................................................1-1
Overview................................................................................................1-1
Audience................................................................................................1-1
Using This Manual...................................................................................1-2
System Requirements..............................................................................1-2
Supported Operating Systems...................................................................1-3
Supported Network Protocols....................................................................1-3
Setting Up the Print Server.......................................................................1-4
Checking the Print Server Hardware..........................................................1-5
Verifying Successful Installation ...............................................................1-5
Verifying Successful Installation ...............................................................1-6
About “Print Mode Ready” ........................................................................1-8
Printing a Configuration Label...................................................................1-9
CONFIGURING THE 802.11B/G AND IP SETTINGS .........................................2-1
Saving Settings.......................................................................................2-2
MAC Address..........................................................................................2-2
IP Address..............................................................................................2-3
Subnet Mask...........................................................................................2-4
IP Gateway.............................................................................................2-5
Boot Method ...........................................................................................2-6

ii
Wireless.................................................................................................2-7
Signal Strength ...................................................................................2-8
SSID ..................................................................................................2-9
Wireless Mode................................................................................... 2-10
A-Point Density ................................................................................. 2-11
Transmit Rate ................................................................................... 2-12
Channel............................................................................................ 2-13
Default Network.................................................................................... 2-14
Factory Defaults................................................................................ 2-15
Test Label............................................................................................ 2-16
NCL Settings........................................................................................ 2-17
USING A WEB BROWSER ............................................................................3-1
Logging In..............................................................................................3-2
Configuring the Printer ............................................................................3-4
Changing the Printer Setup...................................................................3-5
Changing the System Setup..................................................................3-7
Reset/Initialize Network...........................................................................3-8
Configuring the Network Settings..............................................................3-8
Configuring the Network Settings..............................................................3-9
Changing TCP/IP Settings.................................................................. 3-10
Changing SNMP Settings.................................................................... 3-12
Changing Wireless Settings................................................................ 3-14
Setting Alerts.................................................................................... 3-18
Receiving An Alert............................................................................. 3-19

iii
Reading the Virtual Panel.......................................................................3-20
Using Custom Commands.......................................................................3-21
Changing the Password..........................................................................3-22
Updating Firmware ................................................................................3-24
Basic Security Configurations.................................................................3-25
CONSOLE COMMANDS ................................................................................4-1
Conventions............................................................................................4-2
Accessing Telnet Console Mode................................................................4-2
Help Commands......................................................................................4-4
General Commands .................................................................................4-6
Setup Commands ..................................................................................4-11
RFID Commands ...................................................................................4-16
802.11b/g Wireless Commands...............................................................4-16
TCP/IP Commands ................................................................................4-20
SNMP Commands..................................................................................4-23
Using the Network Packet ......................................................................4-24
USING THE SMART RELAY SYSTEM.............................................................5-1
Initial Smart Relay Setup Procedures ........................................................5-2
About the Primary Printer.........................................................................5-2
About the Partner Printer .........................................................................5-3
Connecting the Printers............................................................................5-4
Configuring the Partner Printer.................................................................5-5
Using the Smart Relay Telnet Commands ..................................................5-5
About the Smart Relay Counter.................................................................5-7

iv
TROUBLESHOOTING...................................................................................6-1
Printing a Test Label...............................................................................6-1
General Troubleshooting Information ........................................................6-4
Troubleshooting Wireless Configuration Problems......................................6-7
Technical Support...................................................................................6-7
SPECIFICATIONS........................................................................................A-1
802.3 Specifications................................................................................A-1
Optional 802.11b/g Specifications.............................................................A-1
Options..................................................................................................A-2
GLOSSARY................................................................................................ G-1
INDEX.............................................................................................................i

Getting Started 1-1
GETTING STARTED
Your Monarch®9855®or 9860™Version 5.0 or greater printer
contains MonarchNet2™software, which allows you to access, configure,
and control your printers with the Monarch®7411™Ethernet Print Server
remotely across a LAN (local area network), WLAN (wireless local area
network), or WWW (world-wide web) connection.
Information in this document supercedes information in previous
versions. Check our Web site (www.monarch.com) for the latest release
and documentation information.
Overview
The Monarch®7411™Print Server lets you communicate with Monarch®
printers on an 802.11b and 802.11g wireless network or wired Ethernet
802.3 network. 802.11b/g refers to 802.11b and 802.11g in this manual.
You can use the print server in Ad-Hoc (peer-to-peer) or infrastructure
(access point) wireless mode. The print server operates at speeds of up
to 54 Mbps on any IEEE 802.11b/g wireless compatible network.
The wireless print server includes a dual-mode built-in wired Ethernet
(802.3) connection so the print server automatically switches between
wireless and wired Ethernet mode within the same subnet address. When
switching between wired and wireless mode on different subnets, turn off
the printer and then turn it back on to reinitialize the print server.
Refer to your network manuals for more information. This manual does
not include information about setting up your wireless or wired network.
We recommend reviewing the terms in the glossary before you
begin.
Audience
This manual is written for the System Administrator who sets up printers
on the network and is familiar with basic networking principles.
1

1-2 MonarchNet2 Operating Instructions
Using This Manual
Following is a summary of the contents of this manual:
Chapter Contents
1 Getting Started Information you should know before using the
printer.
2 Configuring the
802.11b/g and
IP Settings
Setting communications between your network and
printer.
3 Using a Web Browser Using your Web browser to configure and monitor
your network printer.
4 Console Commands Lists the supported console commands for your
network printer.
5 Using the Smart Relay
System
Explains how to configure a primary and partner
printer.
6 Troubleshooting Common problems and their solutions.
A Specifications Printer and radio specifications.
G Glossary Networking and printer terms and their definitions.
System Requirements
To use the print server for printing from a wireless network, you need an
802.11b/g wireless network. The wireless network consists of either of
the following:
♦ An 802.11b/g wireless enabled computer printing straight to the
printer
(Ad-Hoc mode).
♦ An 802.11b/g wireless access point allowing wireless and wired
Ethernet enabled computers to print to the print server (infrastructure
mode).
To configure and print, you need the following:
1. The MAC address from the label of the print server (for example:
004017023F96).
2. Obtain the following information from your wireless network
administrator:

Getting Started 1-3
♦ Wireless mode (infrastructure or Ad-Hoc).
♦ The SSID (service set identifier) for your wireless network.
♦ If you are using TCP/IP (recommended for Windows Networks) and
are not connected to a DHCP server (for obtaining an IP address
automatically), you need a unique IP address for the wireless print
server (for example: 192.0.0.192) and a subnet mask. If the print
server is not on the same IP subnet as the computers you are printing
from, you need a router. A print server with an IP address of
192.0.0.192 will not be seen by a network looking for devices with a
prefix of 10.1.xxx.xxx. A router (default gateway) address is optional.
♦ Wireless security settings.
Supported Operating Systems
The print server supports multiple network protocols for users with
Microsoft®Windows®, Novell®NetWare®, NDS, and UNIX®.
Supported Network Protocols
♦ TCP/IP:
LPD/LPR
BOOTP
DHCP
HP JetDirect™
Raw TCP/IP (port 9100 or any chosen port)
NetWare (NEST)
NetBIOS over IP (with SMB)
NetBEUI
DLC
♦ Telnet
♦ RSH or REMSH (remote shell)
♦ WINS
♦ DHCP
♦ FTP
♦ SNMP
All protocols are simultaneously active.

1-4 MonarchNet2 Operating Instructions
Setting Up the Print Server
For MonarchNet2 to operate, make sure the print server is set to use the
printer’s internal parallel port and use bi-directional communications.
If this is not already set for you:
1. From the printer’s Main Menu, select Setup, Port Settings, Parallel
Comm., Port, and press or until you see Internal.
Press Enter/Pause to save the setting.
2. Then, press to display Mode. Press Enter/Pause. Press or 
until you see IEEE1284. Press Enter/Pause to save the setting.
3. Press Escape/Clear until you see the Main Menu.
Note: MonarchNet2 uses the printer’s internal parallel port.
You can switch between MonarchNet2 and using the parallel port, but
you must set the Port to External and the Mode to Compatible. Then,
turn off the printer and turn it back on to detect the cable. MonarchNet2
is not available until you disconnect the parallel cable and change the
Port to Internal and Mode to IEEE1284.
The serial and USB port are still active. However, allow a two-second
delay when switching from one port (serial, Ethernet, or USB) to another.

Getting Started 1-5
Checking the Print Server Hardware
The Ethernet print server comes preinstalled and tested in your printer.
Test Button
Antenna
Serial
Port
LEDs
9855 Plastic Cover Printer
Parallel
Port
Ethernet Port

1-6 MonarchNet2 Operating Instructions
Verifying Successful Installation
When the printer is turned on, the print server runs through a set of
power-up diagnostics for a few seconds. All three LEDs blink
momentarily. Then, the LEDs indicate the following activity:
LED Indicators Status
solid printer is on
blinking error
Orange
off printer is off
solid Ethernet link (wired 10baseT)
blinking network activity
Yellow
off no Ethernet connection
solid Ethernet link (wired 100baseTX)
blinking network activity
Green
off no Ethernet connection
solid wireless link
blinking network activity
Yellow & Green
off no wireless connection

Getting Started 1-7
Test Button Press this button down for less than five seconds
to print a configuration label on the printer.
The label shows the current wireless and network
settings of the print server. See “Printing a
Configuration Label” for more information. If the
label does not print, see Chapter 6,
“Troubleshooting.”
Press this button down for 10 seconds to reset
the password to “access.” To reset the print
server to its factory default parameters, see
“Default Network” for more information.
LED Status
Indicators
The orange light comes on when the printer is
turned on. The yellow light comes on solid when
an Ethernet link (wired 10baseT) is established.
The green light comes on solid when an Ethernet
link (wired 100baseTX) is established. Both the
yellow and green lights come on solid when a
wireless link is established. The lights blink
during network activity.
Antenna A rugged 802.11b/g compatible antenna, mounted
on the back of plastic-cover printers or on the top
of metal-cover printers.

1-8 MonarchNet2 Operating Instructions
About “Print Mode Ready”
When you turn on your printer, you may see several different “Print Mode
Ready” screens based on your printer’s current configuration.
When you see Description
Print Mode
Ready
The printer is ready to accept data, but it
does not have a print server with a
MonarchNet2 connection.
Print Mode
███Ready
A connection is established between the
Ethernet print server and the MonarchNet2
protocol.
It may take a minute or more before a
wireless connection is associated between
the print server and the access point.
NPrint Mode
Ready
A connection is established between the
Ethernet print server and the MonarchNet2
protocol.
It may take a minute or more before a
wired connection is associated with the
Ethernet print server and the network.
The boxes on the display indicate the signal strength of the connection
between the printer and access point. This is an approximation and
should be used for reference. For example, these boxes ██▌indicate
of signal strength of approximately 80 percent.

Getting Started 1-9
Printing a Configuration Label
To print a configuration label, press the Test button on the back of the
print server.
Use 6-inch long supply. If you are using supply that is shorter than six
inches long, temporarily change your Supply Type in the printer menu to
“continuous” to print the entire test label. After printing the test label,
change your supply type to your previous setting. Some information may
print outside the label edges of narrow supply.
MonarchNet 2 Network Status
Connected – Wireless
MAC – 00-33-22-AK-35-18
Nwk Ver – CZMO –7.01L (2006.05.23)
Boot Ver – 1.0
WiFi Ver – 2.13.10.0 LMAC
Prn Ver – Version 5.0
Boot Ver – VERSION 3.2
IP Address 192.0.0.192
Subnet Mask 255.255.0.0
IP Gateway 192.0.0.192
(via DHCP 192.0.10.192)
Boot Method AUTO
Boot Tries 3
Timeout 0 min
Keep Alive 1 min
WiFi Information
WiFi SSID ABC123
WiFi Mode INFRASTRUCTURE
WiFi Speed 11
WiFi WEP Disabled
Signal Strength 72
Actual SSID
Attached AP MAC
Network Stats
Packets Received 2485
Bytes Received 225990
Bad Packets Received 448
Receiver Overruns 0
Packets Transmitted 193
Bytes Transmitted 23731
At the printer, you can also print a network/wireless test label (third test
label), which lists the IP address, subnet mask, etc. See Chapter 6,
“Troubleshooting,” for more information.
IP Address
WiFi Mode

1-10 MonarchNet2 Operating Instructions

Configuring the 802.11b/g and IP Settings 2-1
CONFIGURING THE 802.11b/g
AND IP SETTINGS
This chapter explains how to configure and view your network settings by
using the printer’s Main Menu. You can set the MAC address, IP
address, subnet mask, IP gateway, boot method, wireless information,
and default network. If the printer is not communicating with the print
server’s network card, the Network Menu options do not appear.
All nodes of a wireless network need to have the same settings to
communicate with each other. We recommend reviewing the terms
in the glossary before you begin.
MAIN MENU
The options are listed in the table below.
Option Choices Default
MAC Address View only None – preset value
IP Address xxx.xxx.xxx.xxx 192.0.192.0
Subnet Mask xxx.xxx.xxx.xxx 0.0.0.0
IP Gateway xxx.xxx.xxx.xxx 0.0.0.0
Boot Method Auto/Static/BOOTP/DHCP/RARP Auto
Wireless See “Wireless” section N/A
Default Network Default Setting/Factory Default N/A
Test Label Yes/No No
NCL Settings Reinit NCL/Get First NCL None
2
Setup
Network
MAC
A
ddress
Boot
Method
IP
A
ddress
Subnet
Mask IP
Gatewa
y
Wireless Default
Network
Test
Label
NCL
Settin
g

2-2 MonarchNet2 Operating Instructions
Saving Settings
After you display the option you need, press Enter/Pause to save the
setting. Press Escape/Clear to exit to the next higher menu. If you save
any network or wireless options, the print server resets and uses the new
settings. It may take a minute or more, depending on network traffic, for
the print server to reset and connect to the network. “Please wait…” is
displayed while the print server resets and is connecting to the network.
Note: Whenever you press Escape/Clear, you lose all previous entries
you have made since the last time you pressed Enter/Pause.
Make sure to inform your System Administrator if you change any
settings. Keep a record of each of your network printer’s settings in a
safe place.
MAC Address
The Media Access Control (MAC) Address is a hard-coded value that
cannot be changed (like a serial number). It consists of four 3-digit
numeric fields, usually separated by periods. The MAC address of the
print server is located on the label of the printer server.
Note: If the printer is not communicating with the print server’s network
card, the Network Menu options do not appear.
To view the MAC address, from the Main Menu: Select Setup, Network.
Then follow these steps.
1. Press or until you see
NETWORK
MAC Address 
2. Press Enter/Pause. The current setting is displayed, for example:
MAC Address
000123ABC321
3. Press Enter/Pause.
4. Press Escape/Clear until you see the Main Menu.

Configuring the 802.11b/g and IP Settings 2-3
IP Address
The IP (Internet Protocol) Address is a unique identifier for a device on a
network. It consists of four 3-digit numeric fields, separated by periods.
To change the setting, from the Main Menu: Select Setup, Network.
Then follow these steps.
1. Press or until you see
NETWORK
IP Address 
2. Press Enter/Pause. The current setting is displayed, for example:
IP Address
192.0.192.0
3. Press or to move through the positions. Press Feed/Cut to
scroll one digit at a time from 0-9. After you display the option you
need, press Enter/Pause.
For example, to change the IP address from 192 to 000, press
or to highlight the first position and press Feed/Cut until you
see 0, then press to select the next position and press
Feed/Cut until you see 0, then press to select the next position
and press Feed/Cut until you see 0. Press Enter/Pause to save
the setting or press Escape/Clear to exit without saving.
If you enter a series of digits greater than 255 for any segment of
the IP address and press Enter/Pause, the printer does not save
the setting. However, no error appears on the display.
Correct the IP address and then press Enter/Pause to save the
setting.
4. Press Escape/Clear until you see the Main Menu.

2-4 MonarchNet2 Operating Instructions
Subnet Mask
IP networks are divided using subnet masks. The subnet mask address
determines where the IP address belongs in the network.
It consists of four 3-digit numeric fields.
To change the setting, from the Main Menu: Select Setup, Network.
Then follow these steps.
1. Press or until you see
NETWORK
Subnet Mask 
2. Press Enter/Pause. The current setting is displayed, for example:
Subnet Mask
255.255.000.000
3. Press or to move through the positions. Press Feed/Cut to
scroll one digit at a time from 0-9. After you display the option you
need, press Enter/Pause.
For example, to change the subnet mask from 192 to 000, press
or to highlight the first position and press Feed/Cut until you
see 0, then press to select the next position and press
Feed/Cut until you see 0, then press to select the next position
and press Feed/Cut until you see 0. Press Enter/Pause to save
the setting or press Escape/Clear to exit without saving.
If you enter a series of digits greater than 255 for any segment of
the subnet mask and press Enter/Pause, the printer does not
save the setting and no error appears on the display. Correct the
subnet mask and then press Enter/Pause to save the setting.
4. Press Escape/Clear until you see the Main Menu.