Avery Dennison MONARCH 9416 XL Technical Document

Equipment Manual
©2004 Avery Dennison Corp. All rights reserved.
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Each product and program carries a respective written warranty, the only warranty on which
the customer can rely. Avery Dennison Corp. reserves the right to make changes in the
product, the programs, and their availability at any time and without notice. Although Avery
Dennison Corp. has made every effort to provide complete and accurate information in this
manual, Avery Dennison Corp. shall not be liable for any omissions or inaccuracies. Any
update will be incorporated in a later edition of this manual.
2004 Avery Dennison Corp. All rights reserved. No part of this publication may be
reproduced, transmitted, stored in a retrieval system, or translated into any language in any
form by any means, without the prior written permission of Avery Dennison Corp.
WARNING
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des Communications du Canada.
Trademarks
Monarch, 9416, and XLare trademarks of Avery Dennison Retail Information Services
LLC.
Avery Dennison® is a trademark of Avery Dennison Corp.
Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.
Windows is a registered trademark of Microsoft in the U.S. and other countries.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Other products are trademarks or registered trademarks of their respective countries and are
hereby acknowledged.
Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, OH 45342

TABLE OF CONTENTS
GETTING STARTED ................................................................................................................ 1-1
Using This Manual.............................................................................................................. 1-1
Audience ........................................................................................................................... 1-1
Additional Documentation.................................................................................................... 1-1
Unpacking the Printer ......................................................................................................... 1-2
Connecting the Power Supply .............................................................................................. 1-2
Connecting the Communication Cable .................................................................................. 1-3
USB Port........................................................................................................................1-4
Reading the Indicator Light ................................................................................................. 1-4
LOADING SUPPLIES & PRINTING ............................................................................................ 2-1
Loading Supply for Non-Peel Mode ...................................................................................... 2-2
Loading Labels for Peel Mode.............................................................................................. 2-5
Loading Fan-Fold Supplies.................................................................................................. 2-8
Calibrating the Supply ........................................................................................................ 2-9
Adjusting the Black Mark/Die Cut Sensor ............................................................................ 2-10
Printing ........................................................................................................................... 2-10
CARE & MAINTENANCE .......................................................................................................... 3-1
Clearing Supply Jams ......................................................................................................... 3-1
Cleaning the Printhead ....................................................................................................... 3-2
Cleaning the Platen Roller and Printer.................................................................................. 3-3
TROUBLESHOOTING .............................................................................................................. 4-1
Printing Problems and Solutions .......................................................................................... 4-1
Printing Test Labels............................................................................................................4-2
Calibrating the Supply ........................................................................................................ 4-3
SPECIFICATIONS & ACCESSORIES .........................................................................................A-1
Printer Specifications..........................................................................................................A-1
Supply Specifications .........................................................................................................A-2
Printer Accessories ............................................................................................................A-2
i

ii

Getting Started 1-1
GETTING STARTED 1
The Monarch9416XL® is a desktop thermal direct printer. It can print
labels, tags or receipts (with or without bar codes) in peel mode (one label at a time)
or non-peel mode (labels in strips).
Using This Manual
Following is a summary of the contents of this manual:
Chapter Contents
1 Getting Started Unpacking the printer, connecting the cables, and reading the
indicator light.
2 Loading Supplies &
Printing
Loading labels, tags, and receipt paper and printing.
3 Care & Maintenance Clearing supply jams and cleaning the printer.
4 Troubleshooting Common problems and their solutions.
A Specifications &
Accessories
Printer and supply specifications and accessory part numbers.
Audience
The Equipment Manual is for the person who prints and applies labels.
Information in this document supersedes information in previous versions. Check our
Web site for the latest documentation and release information.
Additional Documentation
The printer uses MonarchPrinter Control Language II (MPCL II) to create labels for
printing. The Packet Reference Manual describes how to create format and batch
packets for printing labels, how to configure the printer, and perform other advanced
techniques.
You can download the online version of the Packet Reference Manual from our Web
site.

Unpacking the Printer
Keep all packaging material in case you need to move or return the printer. After you
unpack the printer, you should have a
♦ 9416 printer
♦ Power Supply
♦ Quick Reference
♦ CD-ROM that contains software and manuals.
If any items are missing, contact Monarch for replacement parts.
Connecting the Power Supply
Caution: Do not touch the electrical connectors while setting up the printer.
Electrostatic discharge can damage or destroy the printhead or electronic
components.
To connect the power supply:
1. Place the printer in a location that allows easy access to the front of the printer.
Note: Never operate the printer while it rests on its side or upside down.
2. Place the power supply in a suitable location, preferably on the floor, near an
electrical outlet.
3. Turn off the printer. Press the switch on the back of the printer to the OFF
position (O).
4. Plug the three-hole end of the AC adapter cable into the three-pronged outlet in
the power supply.
5. Plug the round end of the power supply cable (labeled “printer”) into the socket at
the back of the printer.
6. Plug the three-pronged end of the
AC adapter cable into a grounded
electrical outlet.
WARNING: The printer and power
supply should never be
operated in a location
where either one can get
wet. Personal injury
could result.
1-2 Equipment Manual

Connecting the Communication Cable
Before the printer can accept print jobs from the host, you must
♦ connect the communication cable to the printer and the host.
♦ set the communication values on the printer to match those at the host (only
required if you are using the serial port).
For parallel communication:
1. Turn off the printer before connecting the cable.
2. Connect a parallel printer cable from the computer to the parallel port at the back
of the printer.
Parallel Port
3. Secure the cable with the spring clips.
For serial communication:
1. Turn off the printer before connecting the cable.
2. Connect a serial printer cable
from the host to the serial port
at the back of the printer.
9-pin
Serial Port
USB Port
3. Secure the cable with the
connecting screws.
The factory defaults are
9600 Baud, 8-bit data frame,
1 stop bit, no parity, and
DTR flow control.
To set communication
values, refer to the Packet
Reference Manual.
Getting Started 1-3

USB Port
The printer has a USB (Universal Serial Bus) Version 2.0 communication port.
Reading the Indicator Light
The indicator light monitors the printer's status.
Feed Button
Indicator Light
Indicator Light Description
GREEN Printer is on and ready to use.
FLASHING GREEN Printer is paused. Press the FEED button to resume printing.
FLASHING RED Printer error condition.
See Chapter 4, “Troubleshooting” for error conditions and
solutions.
ORANGE The system is detecting the supply.
No light Printer is off. Make sure the power supply is connected properly.
See "Connecting the Power Supply" earlier in this chapter.
1-4 Equipment Manual

Loading Supplies & Printing 2-1
LOADING SUPPLIES & PRINTING 2
This chapter describes how to
♦ load a roll of labels or tags for non-peel mode
♦ load a roll of labels for peel mode
♦ load fan-fold supplies
♦ print.

Loading Supply for Non-Peel Mode
The printer can print on thermal-direct labels and tags. Make sure the black mark/die
cut sensor is set correctly for your supply type. See “Adjusting the Black Mark/Die Cut
Sensor,” for more information.
Note: If you run out of supply while printing, do not turn off the printer when
reloading the supply. You may lose your data. The printer resumes printing
when reloaded.
1. Remove and discard the tape from a new roll of supply.
2. Press the cover release levers (located on both sides of the printer) towards the
front of the printer to release the cover.
3. Lift open the cover.
4. Remove the supply holder guide from one end of the supply holder. (The supply
holder is normally attached with a line to the inside of the printer, not free-
standing as shown below. Do not cut the line.)
1.5-inch Supply
Core Adapter
Supply Holder
Supply Holder Guides
2-2 Equipment Manual